Al Waha Palace Riyadh

This stay in this hotel was a very bad experience. Power outage from 5:30 am till 9 am. Not even internet and basic services. The staff made it even worse by not facilitating help when they were able to.

Stayed in room 307 (Royal Suite) but you don’t get what you expect by the name. Window blinds - can’t open, bed is defect but ok if you’re solo, TV in bedroom not working. Gym bike missing pedals, one of the treadmills is run through… Overall the hotel needs an overhaul. On the positive side: people are friendly and the breakfast is satisfying.

Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

Good location. Easy access. Good Gym.

The hotel has issues with the fire alarm going off at the most random times. I stayed there for 5 nights and had issues each day. During three nights it went off at 3 or 4am, resulting in a sleepless night. The point of booking a hotel is to have a place to sleep so I asked for a refund. The best they could offer was usd 25 which is an insult.

The staff are very professional, friendly and helpful. The GYM is good Breakfast is good.

I punti forti: Personale: Molto gentile e disponibile. Palestra: Piccola, ma tutto sommato funzionale per mantenersi in forma durante il viaggio. Colazione: La selezione non è vastissima, ma la qualità è buona e l'offerta è soddisfacente. Posizione: Abbastanza comoda per gli spostamenti in città.

stanza spaziosa e pulita

Stayed in room 307 (Royal Suite) but you don’t get what you expect by the name. Window blinds - can’t open, bed is defect but ok if you’re solo, TV in bedroom not working. Gym bike missing pedals, one of the treadmills is run through… Overall the hotel needs an overhaul. On the positive side: people are friendly and the breakfast is satisfying.

Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

Location of hotel is good. But pathetic service. Reception people do not understand English. House keeping very poor. Rooms don’t get cleaned until we remind the housekeeping. Breakfast is good.

L'accueil au demeurant est très bonne, le room servie très aimable et la chambre est assez propre. Cependant il est compliqué de commander un diner par téléphone, les instructions ne sont pas claires et le menu pas à jour. Malgré que la clim soit bruyante, elle était très efficaces et la literie très confortables!

Room: Old room is fine if their maintenance is good . However, their maintenance was not so good … Bathtub : Excellent with jetbath.However, again its maintenance is not good . Volume of hot water is limited , so it is not enough to enjoy jet bath… Amenity is good . Wifi is ok .

Clean hotel and comfortable.

清潔です バスタブは水漏れします お湯はずっとはでません

Shower did not run hot. Worn down and outdated.

This is an excellent hotel that combines value, cleanliness, comfort, great breakfast, and good staff. But to be clear, this is not the 5 start luxury hotel. Riyadh is a bustling city with either very fancy and expensive hotels or lower cost non-brand hotels. This makes it tough for travellers to choose value / lower cost options. This hotel is very recommend.

stanza spaziosa e pulita

Very comfortable and big bed and always delivery satisfying breakfast. Nice

Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Room: Old room is fine if their maintenance is good . However, their maintenance was not so good … Bathtub : Excellent with jetbath.However, again its maintenance is not good . Volume of hot water is limited , so it is not enough to enjoy jet bath… Amenity is good . Wifi is ok .

The hotel has issues with the fire alarm going off at the most random times. I stayed there for 5 nights and had issues each day. During three nights it went off at 3 or 4am, resulting in a sleepless night. The point of booking a hotel is to have a place to sleep so I asked for a refund. The best they could offer was usd 25 which is an insult.

Shower did not run hot. Worn down and outdated.

La gente muy servicial i amable. Pero necesita renovación. Me han dicho que en pocas semanas empezarán a renovar las primeras plantas.

This is an excellent hotel that combines value, cleanliness, comfort, great breakfast, and good staff. But to be clear, this is not the 5 start luxury hotel. Riyadh is a bustling city with either very fancy and expensive hotels or lower cost non-brand hotels. This makes it tough for travellers to choose value / lower cost options. This hotel is very recommend.

Room is spacious having big bath tub. Nice experience to stay.

This stay in this hotel was a very bad experience. Power outage from 5:30 am till 9 am. Not even internet and basic services. The staff made it even worse by not facilitating help when they were able to.

Very bad checkout experience despite a pleasant stay While the room itself was clean, spacious, and comfortable, and I’d like to highlight the exceptional kindness of the young man who helped carry my luggage and assisted with deliveries — my overall experience was unfortunately overshadowed by what happened during checkout. Despite having fully paid for my stay, I was not allowed to leave the hotel when I returned the room key. I explained that I was running late for a flight, but the staff insisted they had to “check the room” before letting me go, even though there was no minibar, and they already had all my personal information — my phone number, ID, and payment details. They literally told me “you cannot leave,” which was disturbing and inappropriate, and honestly felt like detention. This kind of behavior is completely unacceptable. This caused be an immense amount of stress, my taxi driver cancelled my trip as I didn’t show up on time. Additionally, I’d like to note that the gym was uncomfortably hot, despite the A/C being on. The equipment was decent, but the layout was strange and unsafe — the floor is uneven, with multiple levels and hidden steps. I nearly tripped several times. For guest safety, I strongly recommend adding brighter visual markers to the steps. I would not stay here again, and I do not recommend this hotel to anyone who values speedy checkout.

It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Location of hotel is good. But pathetic service. Reception people do not understand English. House keeping very poor. Rooms don’t get cleaned until we remind the housekeeping. Breakfast is good.

L'accueil au demeurant est très bonne, le room servie très aimable et la chambre est assez propre. Cependant il est compliqué de commander un diner par téléphone, les instructions ne sont pas claires et le menu pas à jour. Malgré que la clim soit bruyante, elle était très efficaces et la literie très confortables!

The staff are very professional, friendly and helpful. The GYM is good Breakfast is good.

Great friendly staff Hotels feels like home Breakfast is good and can be improved

I punti forti: Personale: Molto gentile e disponibile. Palestra: Piccola, ma tutto sommato funzionale per mantenersi in forma durante il viaggio. Colazione: La selezione non è vastissima, ma la qualità è buona e l'offerta è soddisfacente. Posizione: Abbastanza comoda per gli spostamenti in città.

Excellent property the staff were very friendly

I arrived early and was charged an additional half day, i requested a cab to travel to leap 2025 they provided the hotel car which i was charged 300 pounds, on the first day, the porter give the driver the wrong address. When checking out the bell boy Accused me of stealing a towel. Which left me so annoyed, i opend all my Luggage in the middle of the street and showed him.I'd never stole a towel, all he could say was sorry sir Repeatedly which annoyed me even further. I AM NO THIEF. AFTER all the personal time and money i spent to go to Riyadh, my first experience was very bad. This hotel experience was the worst ever. Also the breakfast was poor, next time i will pay more and stay at the double tree or four seasons, going to a hotel like this not worth the stress and being treated like that. Its not 4 star, 2 max !!

Pleasant hotel in lovely neighbourhood

Heart of Riyadh

Convenient location with good price.

It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Good location. Easy access. Good Gym.

Good hotel for business, walking distance the the famous Tahlya street and quiet area.

The staff is very helpful. And the area is very safe. I do recommend this hotel everyone who’s coming to Riyadh.

Very nice stuff cooperative near to most famous locations

I punti forti: Personale: Molto gentile e disponibile. Palestra: Piccola, ma tutto sommato funzionale per mantenersi in forma durante il viaggio. Colazione: La selezione non è vastissima, ma la qualità è buona e l'offerta è soddisfacente. Posizione: Abbastanza comoda per gli spostamenti in città.

one of the best run hotels I have every seen. only downside is location, not too much around the property.

Aucune action pour protéger la planète dans ta chambre. Petit déjeuner buffet mais ne casse pas des briques Café jus de chaussettes Situation idéal

It was a nice hotel in a decent location. 10 min walk to the brand new metro and lots of shopping. As for the hotel, the room was nice, breakfast was decent enough, and the staff was very friendly.

Location of hotel is good. But pathetic service. Reception people do not understand English. House keeping very poor. Rooms don’t get cleaned until we remind the housekeeping. Breakfast is good.

L'accueil au demeurant est très bonne, le room servie très aimable et la chambre est assez propre. Cependant il est compliqué de commander un diner par téléphone, les instructions ne sont pas claires et le menu pas à jour. Malgré que la clim soit bruyante, elle était très efficaces et la literie très confortables!

Jeff & Mary were excellent in their services. AbdulRaheem checked us in perfectly. Dinner was good but pricey.

The staff are very professional, friendly and helpful. The GYM is good Breakfast is good.

Great friendly staff Hotels feels like home Breakfast is good and can be improved

I punti forti: Personale: Molto gentile e disponibile. Palestra: Piccola, ma tutto sommato funzionale per mantenersi in forma durante il viaggio. Colazione: La selezione non è vastissima, ma la qualità è buona e l'offerta è soddisfacente. Posizione: Abbastanza comoda per gli spostamenti in città.

This is an excellent hotel that combines value, cleanliness, comfort, great breakfast, and good staff. But to be clear, this is not the 5 start luxury hotel. Riyadh is a bustling city with either very fancy and expensive hotels or lower cost non-brand hotels. This makes it tough for travellers to choose value / lower cost options. This hotel is very recommend.

I arrived early and was charged an additional half day, i requested a cab to travel to leap 2025 they provided the hotel car which i was charged 300 pounds, on the first day, the porter give the driver the wrong address. When checking out the bell boy Accused me of stealing a towel. Which left me so annoyed, i opend all my Luggage in the middle of the street and showed him.I'd never stole a towel, all he could say was sorry sir Repeatedly which annoyed me even further. I AM NO THIEF. AFTER all the personal time and money i spent to go to Riyadh, my first experience was very bad. This hotel experience was the worst ever. Also the breakfast was poor, next time i will pay more and stay at the double tree or four seasons, going to a hotel like this not worth the stress and being treated like that. Its not 4 star, 2 max !!