Palazzo Caracciolo Naples

Um bom hotel, porém não me senti segura na rua do hotel

Hotel muito velho, reservamos o quarto luxo porem o mesmo estava com cheiro de mofo. Tivemos que trocar de quarto. Hotel precisando urgente de reforma! Localização nada agradável!

Melhor hotel em que ja estive! As camas sao ótimas, a impressão é de que você dorme em uma nuvem, uma delicia! A equipe é muito atenciosa, o café da manhã é excelente. O restaurante tambem é muito bom.

The staff were so miserable and unhelpful - forgetting our spa booojg altogether, trying to charge us double for a taxi to the airport that was meant to be included in the package and they never smiled and weren’t welcoming. The breakfast staff were lovely, however. And the breakfast was good. The rooms were okay, but outdated, they charged us random prices for drinks - charging double one night for drinks we’d had the previous night. It was chaotic and not restful. The city itself is pretty awful and this seemed to be carried through into the hotel.

Chambre grande : nous avions pris la suite . Les partie communes, les cours intérieures Sont superbes et c'est très agréable pour boire un verre et même manger un petit bout en apéro . Le room service est parfait et les plats sont bons . Petit bémol sur l'emplacement de l'hôtel qui est dans le centre historique, près de la gare donc pratique pour aller à pompéi . Mais sinon, le centre historique est un quartier sale .. le petit déjeuner est très bon : peut-être l'hôtel peut améliorer les jus .. car trop industriels et pas top alors que les fruits sont si succulents .