The Olde Bell, BW Signature Collection

Food was awful they couldn’t cook steaks! Breakfast took eighty minutes from arrival to end Carpets in hallways were dirty and stained The mattress was smaller than the bed base The hotel clearly lacks good management

Very friendly and helpful staff and check-in process quick and easy. Booked a deluxe twin room and wax given a lsrge room with two double beds. Great English breakfast with lots of choice. The only small criticism would be no bin in the bathroom, and the bathroom was a bit tired. Would definitely stay again.

Lovely hotel in a lovely and convenient location. Upgraded my room and no complaints with it, comfy large bed and large shower area. The only big disappointment I had was that I was charged more for my drinks (beer) than the local's were charged. Originally thought I’d imagined it but I directly followed a customer coming in who spoke on first name terms to the barman, his draught beer was £5.40, mine was £6.00, as was my identical earlier one. After that I decided not to eat in the restaurant and went for a Deliveroo as a matter of principle. Never known this to happen before. Saying all that would recommend the hotel and location and would have no problem staying again.

Friendly clean and comfortable. Just a few small things, needed two bedside lights there was only one, and a small table in bathroom, which was lovely and large but no where to put toiletries.

The food and staff service was excellent. The location was quiet and quaint, just a 5 minute walk to the River Thames. A great atmosphere in the sunny bear garden. However, our room and ensuite look tired and need refurbishment. Some areas of the dining room were very dusty such as the coffee machine and jam dispensers.