TownePlace Suites Omaha West

Only complaints we had was 1. Requested a handicap accessible room, we received a regular room with a very low toilet, which was hard to use being so low. 2. Breakfast was delicious, but would recommend getting a second waffle iron. Lots of people waiting to be able to make waffles. But.......the beds were so soft, never woke up once through the night, which is very unusual for me.

The breakfast sitting area is very small, the hotel Is brightly colored and decor not to my taste

Breakfast should have been better overall for a Marriott. We expected nicer breakfast items. Eggs were not good and paper thin bacon.

So overall a decent place to stay for a quick overnight. The hotel was clean and in a good state of repair. This was my experience that made it a little less desirable than other places I’ve stayed in Omaha: The room was cramped and small for a ‘suite’ (King with small pullout loveseat sofa), the lobby reception and seating area for breakfast was very cramped and small- everyone was elbow to elbow at breakfast (not terrible but would have a little more pleasant if we had more room, only 2 of us), and the gym area while clean, had some very worn equipment (bench was rusty and torn, one of two treadmills were out of order, and the working treadmill had a rip in the belt that almost led to a fall); I think I wouldn’t be writing half as much in this review, though, if I had felt that the staff was a little more helpful when my son slipped in the pool area and sprained his ankle. The one ice machine for the hotel was out of order, so I asked the front desk for a little assistance and they said the only option was to make ice in the ice trays in the room, not ideal since they were empty and it would take a while, but okay, a cold washcloth could work for a bit. Bought a dose of Aleve from the shop area for $5 and went back to my room. Could have been a nice gesture to comp the Aleve but I get it, tight margins and what not. I should have brought a first aid kit. At any rate, again, decent place for a quick stay, but I wouldn’t recommend for anything longer, by my experience.

Great room! For the length of time we were there we were able to bring most of our meals with us and plan ahead! Loved having the 2 separate rooms!