Fairmont Pacific Rim

Additional comments: I understand even though we arrived early from the cruise ship, check in was not until 3PM. However, it is very disappointing to not even get checked into the room until almost 5PM. I had to ask for a room credit for meals and was granted $150. I should not have needed to ask when my room was 2 hours late. Aside from that, the room service was prompt and staff was friendly.

Ant wait to stay there again

A great place to stay especially if you are going on a cruise. The amenities are good. The gym was large. They have a newly renovated spa. All the toiletries were nice. Sushi was good and a nice place to sit and people watch.

Upgraded on arrival. Fantastic staff. Room incredible. In-room breakfast tasty. Cannot fault my stay.

The reception at the hotel was excellent, the personnel were attentive and very nice everywhere I went in the hotel. The room was great.