We reached earlier than the check-in time and requested for early check-in. But did not get any positive reply from the stuff on the time we can get in to our cottage. After booking I called the facility over phone and I requested them to get us a cottage closer to entry get as my wife has difficulty in walking and finally when we got the accommodation it was 20 minutes walk. The stuff denied for any closer cottage. Way to our cottage was not fully paved and carrying our heavy luggage was challenging. As we checked in we found that the water heater does not work, the countertop stove also does not work. Eventually they fixed the heater but had to change the stove. But we lost our valuable quality time. In our 5 night stay front office denied to provide any extra garbage bags other than the initial ones. AC/ heater works but dose not have any duct in bed rooms. Toilet and Bath rooms are too crampy. too tight to fit a healthy adult. Three consecutive nights we have noisy neighbour who were drinking and talking even after quiet time. The convenience store inside the property was great but should open till 10pm. The resort stuff insist you to wear the arm band all the time and those bands once worn needs to cut open. Those bands may cause severe safety issue if gets caught with anything.
We reached earlier than the check-in time and requested for early check-in. But did not get any positive reply from the stuff on the time we can get in to our cottage. After booking I called the facility over phone and I requested them to get us a cottage closer to entry get as my wife has difficulty in walking and finally when we got the accommodation it was 20 minutes walk. The stuff denied for any closer cottage. Way to our cottage was not fully paved and carrying our heavy luggage was challenging. As we checked in we found that the water heater does not work, the countertop stove also does not work. Eventually they fixed the heater but had to change the stove. But we lost our valuable quality time. In our 5 night stay front office denied to provide any extra garbage bags other than the initial ones. AC/ heater works but dose not have any duct in bed rooms. Toilet and Bath rooms are too crampy. too tight to fit a healthy adult. Three consecutive nights we have noisy neighbour who were drinking and talking even after quiet time. The convenience store inside the property was great but should open till 10pm. The resort stuff insist you to wear the arm band all the time and those bands once worn needs to cut open. Those bands may cause severe safety issue if gets caught with anything.