Best Western Thurrock Hotel

Queen suite was lovely. Jetted bath was amazing. Shower was disappointing, either too hot or freezing cold so we couldn't use it. Bar was overtaken by a wedding and although we could use it, we felt that we couldn't as we didnt want to intrude. Helpful staff and enjoyable stay

Dirty

This was a quick stop over on a work trip. All I needed was a clean bed and bathroom and that’s what I got. Yes it’s dated and there’s no fanciness but you get what you pay for! Staff very polite and helpful. Big thanks!

Good location if you want to get out of traffic very friendly staff loved it Thank you

Best Western Thurrock Hotel is a good hotel if you need a place to stay and relatively cheap. It’s in a good location for Lakeside shopping centre, the M25 and the dartford bridge. The entrance to the hotel itself needs refreshing as the road is damaged with slight potholes so if visiting make sure to go slowly. Once on the grounds of the hotel there was good amount of parking and wheelchair friendly walkway to get into the hotel with a ramp. The reception on arrival is lovely and very welcoming, the hotel itself is very large and has a lot of bedrooms and suites as they host weddings. Short walk upstairs to the rooms, no lift so be aware when booking if you cannot do stairs. The rooms themselves need a really good renovation, they are very outdated, but a good large size. The first room (121) we checked into was horrible. The pipes for the taps were very loud and the smell from the drains were potent. We spoke to reception and they moved us with ease and they were fantastic about that, finding another room quickly and letting us view it first before choosing due to the past room being bad. The second room we checked into was great, minus the outdated carpet and VERY squeaky floorboards which definitely need to be looked at. The bathroom at a good size and renovated well with no bad smells or stains. The bed was comfy and it was a lovely night to sleep. Would stay again but this hotel definitely needs upgrading :)