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Royal Hotel, Bar & Grill

US$ 64

/noite

Média para outubro

Royal Hotel, Bar & Grill - Image 1

Royal Hotel, Bar & Grill - Quarto

Royal Hotel, Bar & Grill - Quarto

Royal Hotel, Bar & Grill - Vista do quarto

Royal Hotel, Bar & Grill - Receção

Preços para Royal Hotel, Bar & Grill

Selecione datas para ver preços e disponibilidade

US$ 64

/noite

Média para outubro

Preços médios mensais

Em Royal Hotel, Bar & Grill, o preço por noite é, em média, US$ 57 no mês mais barato (fevereiro) e US$ 68 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em Royal Hotel, Bar & Grill por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 58
fevereiro	US$ 57
março	US$ 58
abril	US$ 61
maio	US$ 60
junho	US$ 62
julho	US$ 68
agosto	US$ 63
setembro	US$ 63
outubro	US$ 64
novembro	US$ 62
dezembro	US$ 60

Mais caro: julho (aprox. US$ 68)

Mais barato: fevereiro (aprox. US$ 57)

Sobre este alojamento

Desfrute de fantásticas vistas a partir do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e serviços de concierge.

Estacionamento
Restaurante
Quartos de não fumadores
Jardim
Bilhar
Área de piquenique/Mesas

Localização

High Street, Purfleet, Inglaterra, Reino Unido

River Thames (0.2 milhas)

Rainham Marshes (0.3 milhas)

The Backstage Centre (1.1 milhas)

Royal Opera House Learning and Participation (1.2 milhas)

Arena Essex Raceway (2.6 milhas)

Lakeside Shopping Centre (3 milhas)

Mais informações sobre a localização

Opções de quartos

11

Quarto Duplo

Detalhes do quarto

1 Cama De Casal

Dormidas 2

172 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

4

Quarto Triplo

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

7

Quarto Twin Panorâmico

Detalhes do quarto

2 Camas Individuais

Dormidas 2

172 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Duplo Panorâmico, vista para o rio

Detalhes do quarto

1 Cama De Casal

Dormidas 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Twin

Detalhes do quarto

2 Camas Individuais

Dormidas 2

172 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Triplo Familiar

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Duplo Superior, vista para o rio

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

6

Casa de Campo Familiar

Detalhes do quarto

1 Cama De Casal

e

1 Cama Individual

Dormidas 3

258 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

8

Quarto Duplo Deluxe, vista para o rio

Detalhes do quarto

1 Cama De Casal

Dormidas 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

9

Quarto Duplo Tradicional

Detalhes do quarto

1 Cama De Casal

Dormidas 2

258 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

9

Quarto Duplo Deluxe

Detalhes do quarto

1 Cama De Casal

Dormidas 2

194 ft²

Aquecimento

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Royal Hotel, Bar & Grill

7.6

Bom

Com base em 980 avaliações verificadas

Quem se hospeda aqui?

Negócios

52%

Casal

16%

Família

18%

Grupos

12%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Royal Hotel, Bar & Grill, os comentários destacam uma reforma contínua com andaimes, fechamentos frequentes do bar e restaurante ou serviço limitado, limpeza e manutenção inconsistentes e quartos básicos e desatualizados, embora alguns hóspedes ainda mencionem camas confortáveis e vistas agradáveis para o rio.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Royal Hotel, Bar & Grill, os comentários destacam uma reforma contínua com andaimes, fechamentos frequentes do bar e restaurante ou serviço limitado, limpeza e manutenção inconsistentes e quartos básicos e desatualizados, embora alguns hóspedes ainda mencionem camas confortáveis e vistas agradáveis para o rio.

O serviço é misto, variando de amigável e prestativo a lento ou pouco responsivo, e o estacionamento é frequentemente difícil devido a um pequeno e movimentado estacionamento. Os hóspedes também mencionam ruído, quartos quentes com pouca ventilação e Wi-Fi ou recepção de TV irregulares. Espere uma estadia econômica com compensações notáveis enquanto os trabalhos continuam.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A reforma em andamento levou ao fechamento frequente do bar e restaurante, horários restritos e cardápios limitados, e o pequeno estacionamento geralmente fica cheio, dificultando o estacionamento.

Avaliações dos hóspedes relacionadas

8

David

26 de mai. de 2025

·

A estadia foi de 4 noites

Limited food options at the moment

Limited food options at the moment

4

Mark

24 de out. de 2025

·

A estadia foi de 1 noite

The condition of the outside of the hotel was so poor with the scaffolding, we weren't going to eat there. The kitchen closed at 7 pm. There seemed to be no breakfast service. Very basic, my room was clean, and the bed comfortable and linen clean, but no pictures, very poor paint and fairly noisy. Definitely not going back I'm afraid.

The condition of the outside of the hotel was so poor with the scaffolding, we weren't going to eat there. The kitchen closed at 7 pm. There seemed to be no breakfast service. Very basic, my room was clean, and the bed comfortable and linen clean, but no pictures, very poor paint and fairly noisy. Definitely not going back I'm afraid.

10

Sarah

22 de nov. de 2025

·

A estadia foi de 1 noite

The bar and restaurant were closed for refurbishment, which wasnt a problem at all, the problem was we wernt informed of this in advance. We had been out all day and wanted a nice relaxing evening/dinner. Unfortunately we had to get in the car and go out again which was inconvenient as had we known in advance we would have eaten before we went to the hotel. Apart from this our stay was perfect, the room was so lovely and warm (it was -3°outside), the bath was lovely with lashings of hot water, beds were comfy and view was good.

The bar and restaurant were closed for refurbishment, which wasnt a problem at all, the problem was we wernt informed of this in advance. We had been out all day and wanted a nice relaxing evening/dinner. Unfortunately we had to get in the car and go out again which was inconvenient as had we known in advance we would have eaten before we went to the hotel. Apart from this our stay was perfect, the room was so lovely and warm (it was -3°outside), the bath was lovely with lashings of hot water, beds were comfy and view was good.

2

Jake

8 de set. de 2025

·

A estadia foi de 1 noite

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

2

Ian

24 de mar. de 2025

·

A estadia foi de 1 noite

could not get parked car park was full to over capacity no on street parking either in the end did not stay there as car would have been damaged would never book there again

could not get parked car park was full to over capacity no on street parking either in the end did not stay there as car would have been damaged would never book there again

6

Suzanne

20 de fev. de 2025

·

A estadia foi de 1 noite

This hotel was fine for 1 night stay, the room was spacious . There wasn’t any hot water in the bathroom. The car park isn’t big enough for everyone who stays at the hotel

This hotel was fine for 1 night stay, the room was spacious . There wasn’t any hot water in the bathroom. The car park isn’t big enough for everyone who stays at the hotel

8

David

7 de jun. de 2025

·

A estadia foi de 4 noites

Restaurant on restricted menu

Restaurant on restricted menu

8

David

25 de abr. de 2025

·

A estadia foi de 3 noites

If you dont get there by a certain time, its difficult to get a parking space as car park fairly small. Room I was in could do with the tv closer. It was across opposite side of the room. But overall a good nights kip.

If you dont get there by a certain time, its difficult to get a parking space as car park fairly small. Room I was in could do with the tv closer. It was across opposite side of the room. But overall a good nights kip.

2

Dean

28 de nov. de 2025

·

A estadia foi de 2 noites

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

2

Matt

10 de fev. de 2025

·

A estadia foi de 1 noite

The hotel restaurant doesn't open on a Saturday or Sunday. We were not made aware of this until checking in at 1830hrs on the Saturday. Very basic and bar closed at 2030hrs.

The hotel restaurant doesn't open on a Saturday or Sunday. We were not made aware of this until checking in at 1830hrs on the Saturday. Very basic and bar closed at 2030hrs.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza e a higiene são inconsistentes, com relatos recorrentes de quartos sujos, mofo ou cheiro de umidade e acabamentos desgastados; um número menor de hóspedes considerou seus quartos limpos.

Avaliações dos hóspedes relacionadas

2

Aaron

23 de nov. de 2025

·

A estadia foi de 1 noite

We waited about a hour trying to park, people had parked everywhere & asking for help nothing was done we had to park on such an odd place worrying about our car. We was sent across the road to what looked like an old crap block of flats, I could use some other words there, the whole outside was filth, the inside not much better, the paint was awful. The room was clean that was a good point & the bed looked clean & was comfy. Bathroom was cleaned but not (clean). Would NOT use again.

We waited about a hour trying to park, people had parked everywhere & asking for help nothing was done we had to park on such an odd place worrying about our car. We was sent across the road to what looked like an old crap block of flats, I could use some other words there, the whole outside was filth, the inside not much better, the paint was awful. The room was clean that was a good point & the bed looked clean & was comfy. Bathroom was cleaned but not (clean). Would NOT use again.

2

Lee

3 de mai. de 2024

·

A estadia foi de 1 noite

Juat an awful dirty outdated room

Juat an awful dirty outdated room

6

William

4 de ago. de 2024

·

A estadia foi de 1 noite

The staff was very poilet and friendly no complaint about them. We arrived into our room and the room really badly smelt of curry. When we went into the bathroom we found hairs in the shower plug hole and it put us of using the shower, overall experience was average staff memebers are great but room had its issues.

The staff was very poilet and friendly no complaint about them. We arrived into our room and the room really badly smelt of curry. When we went into the bathroom we found hairs in the shower plug hole and it put us of using the shower, overall experience was average staff memebers are great but room had its issues.

4

Phelim

28 de mar. de 2025

·

A estadia foi de 3 noites

Cleaners never entered the room in a 3/4 days to give toilet paper or clean towels

Cleaners never entered the room in a 3/4 days to give toilet paper or clean towels

4

Katy

6 de jan. de 2024

·

A estadia foi de 2 noites

We stayed in The Deluxe River View room and it wasn’t enjoyable. Upon arrival there was a very noticeable musky smell. The floor was peeling which ended up in the bed. Loads of dead splattered spiders on the walls.

We stayed in The Deluxe River View room and it wasn’t enjoyable. Upon arrival there was a very noticeable musky smell. The floor was peeling which ended up in the bed. Loads of dead splattered spiders on the walls.

2

Yasmin

7 de jan. de 2025

·

There were stains on the bed frame as well as mould in the bathrooms. There was dirt on the floor as well as no headboard on the bed. This felt like sleeping in a homeless shelter not a ‘royal hotel’. The mould severely affected my Crohn’s disease also.

There were stains on the bed frame as well as mould in the bathrooms. There was dirt on the floor as well as no headboard on the bed. This felt like sleeping in a homeless shelter not a ‘royal hotel’. The mould severely affected my Crohn’s disease also.

2

Zulfiqar

27 de jul. de 2025

·

A estadia foi de 1 noite

The property was a building site, the whole place was falling apart. Service was terrible, the clientele was horrible. The room was disgusting, holes in wall, fixtures falling off, bathroom was just as bad.the room had a terrible smell like an ashtray. Travelled from Scotland by the time I got here, it was late I had no choice but to stay here as I had been driving for 20 hours. It was not worth the price I payed for the room, I would not stayed here even if I was paid, if I had got here earlier I would have cancelled and got another hotel, I am going to demand a refund

The property was a building site, the whole place was falling apart. Service was terrible, the clientele was horrible. The room was disgusting, holes in wall, fixtures falling off, bathroom was just as bad.the room had a terrible smell like an ashtray. Travelled from Scotland by the time I got here, it was late I had no choice but to stay here as I had been driving for 20 hours. It was not worth the price I payed for the room, I would not stayed here even if I was paid, if I had got here earlier I would have cancelled and got another hotel, I am going to demand a refund

2

DAVID

27 de jul. de 2025

·

A estadia foi de 1 noite

The stay was poor, property is dirty overall, room not well mantained, scaffolding all around the property, the staff needs training abit rude for basic support and poor experience I would never stay here again, property not as advertised.

The stay was poor, property is dirty overall, room not well mantained, scaffolding all around the property, the staff needs training abit rude for basic support and poor experience I would never stay here again, property not as advertised.

4

louise

3 de ago. de 2025

·

A estadia foi de 2 noites

The room smell of cigarette smoke. Everything was extremely rundown and the bedding was alright however it wasn’t comfortable due to the smell of smoke in the room. We had a good amount of towels but the mould and the discolouration in the bathroom was hard to look past the area around the hotel was Covered in scaffolding. The decking was dishevelled and old. It looks like they’re doing the work needed to uplift the hotel.

The room smell of cigarette smoke. Everything was extremely rundown and the bedding was alright however it wasn’t comfortable due to the smell of smoke in the room. We had a good amount of towels but the mould and the discolouration in the bathroom was hard to look past the area around the hotel was Covered in scaffolding. The decking was dishevelled and old. It looks like they’re doing the work needed to uplift the hotel.

2

Dean

28 de nov. de 2025

·

A estadia foi de 2 noites

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são básicos e desatualizados, com calor recorrente ou ventilação limitada, baixa pressão da água, ruído ocasional e Wi-Fi/TV instáveis. Outros observam layouts espaçosos, camas confortáveis e vista para o rio.

Avaliações dos hóspedes relacionadas

2

Wayne

28 de mai. de 2025

·

A estadia foi de 1 noite

What can i say , would not recommend at all ..nothing like its pics on here ...looks like a run down derelict building site covered in full scallfolding ..i booked a delux room with river view ... yes a view of river and noise due to doors to outside letting in noise and wind and a stingy nettle growing under the door with a gap letting in cold . Light fittings broken and poor state of furniture..rip in seat ..floor with holes in it ... fan in bathroom which was screeching . No breakfast available. Spend your money elsewhere .

What can i say , would not recommend at all ..nothing like its pics on here ...looks like a run down derelict building site covered in full scallfolding ..i booked a delux room with river view ... yes a view of river and noise due to doors to outside letting in noise and wind and a stingy nettle growing under the door with a gap letting in cold . Light fittings broken and poor state of furniture..rip in seat ..floor with holes in it ... fan in bathroom which was screeching . No breakfast available. Spend your money elsewhere .

8

Anthony

11 de dez. de 2025

·

A estadia foi de 1 noite

Comfortable and quiet room.

Comfortable and quiet room.

4

David

10 de jul. de 2025

·

A estadia foi de 1 noite

Was forced to do an online check-in to the hotel, then demanded photo identification. Never had that before in this country. Then took a photo of my ID. Room was very hot and the window would only open a tiny amount so it was very very hot. Room was very scruffy and damaged everywhere on the walls back to bare plaster.

Was forced to do an online check-in to the hotel, then demanded photo identification. Never had that before in this country. Then took a photo of my ID. Room was very hot and the window would only open a tiny amount so it was very very hot. Room was very scruffy and damaged everywhere on the walls back to bare plaster.

8

Ian

16 de jun. de 2025

·

A estadia foi de 1 noite

Nice quiet room with on suite bathroom.

Nice quiet room with on suite bathroom.

6

Michael

26 de out. de 2025

·

A estadia foi de 1 noite

Not gonna lie, the floor was basically a crumb buffet, and the window? Yeah, cracked. Whole room felt like it was holding its breath—definitely screaming for some air con. Kinda annoying that if you want a bathtub, you’re stuck on the first or second floor in the second building. What’s up with that? The “cottage room” isn’t anything to write home about either. Just a shower cubicle, and honestly, you’d better not try squeezing in there with anyone else unless you want to get real close, real fast. Oh, and the bar? Hope you brought your wallet, ‘cause drinks are pricey. On the bright side, staff were super friendly and helpful. At least someone’s bringing their A-game.

Not gonna lie, the floor was basically a crumb buffet, and the window? Yeah, cracked. Whole room felt like it was holding its breath—definitely screaming for some air con. Kinda annoying that if you want a bathtub, you’re stuck on the first or second floor in the second building. What’s up with that? The “cottage room” isn’t anything to write home about either. Just a shower cubicle, and honestly, you’d better not try squeezing in there with anyone else unless you want to get real close, real fast. Oh, and the bar? Hope you brought your wallet, ‘cause drinks are pricey. On the bright side, staff were super friendly and helpful. At least someone’s bringing their A-game.

8

Jim

10 de nov. de 2023

·

A estadia foi de 1 noite

The room (15) was basic but tired, paper on ceiling of bathroom falling. Temperature of the radiator and Shower water static at "Warm" in consequence room was barely warm enough an no blanket available in addition to a thin duvet. The hot tap full on with no cold was a just warm shower. generally clean and tidy otherwise

The room (15) was basic but tired, paper on ceiling of bathroom falling. Temperature of the radiator and Shower water static at "Warm" in consequence room was barely warm enough an no blanket available in addition to a thin duvet. The hot tap full on with no cold was a just warm shower. generally clean and tidy otherwise

8

David

9 de mai. de 2025

·

A estadia foi de 2 noites

Wifi kept dropping and tv signal kept going out in room I stayed in. But overall a good nights kip

Wifi kept dropping and tv signal kept going out in room I stayed in. But overall a good nights kip

8

Kenneth

6 de abr. de 2025

·

A estadia foi de 5 noites

The room with a view of the river was pleasantly surprising. The shower was very basic and needed a little more oomph and either the shower screen wasn't fit for purpose or there was a leaky pipe under the bath but there was always a puddle of water around the toilet and bath. Overall the room provided a good stay for a good price, would stay again if the bath/shower was sorted.

The room with a view of the river was pleasantly surprising. The shower was very basic and needed a little more oomph and either the shower screen wasn't fit for purpose or there was a leaky pipe under the bath but there was always a puddle of water around the toilet and bath. Overall the room provided a good stay for a good price, would stay again if the bath/shower was sorted.

4

mir

18 de abr. de 2025

·

A estadia foi de 1 noite

Bedroom mattresses not good got back ache

Bedroom mattresses not good got back ache

8

Stephen

6 de abr. de 2025

·

A estadia foi de 1 noite

The room is very spacious with a great view of the Thames and Bathroom has a nice bath and show.Its a little dated but works perfectly with plenty of hot water and TV large and positioned well.For the price they sell the rooms it's a bargain with Breakfast extra for £7 another great price.The pub also on the night I stayed had karaoke but not food.So brought a takeaway away as plenty in the area

The room is very spacious with a great view of the Thames and Bathroom has a nice bath and show.Its a little dated but works perfectly with plenty of hot water and TV large and positioned well.For the price they sell the rooms it's a bargain with Breakfast extra for £7 another great price.The pub also on the night I stayed had karaoke but not food.So brought a takeaway away as plenty in the area

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é misto: muitos mencionam funcionários simpáticos e prestativos, mas outros relatam interações rudes ou pouco responsivas, check-in estranho com foto/documento de identificação online e falta de acompanhamento durante os problemas.

Avaliações dos hóspedes relacionadas

4

David

10 de jul. de 2025

·

A estadia foi de 1 noite

Was forced to do an online check-in to the hotel, then demanded photo identification. Never had that before in this country. Then took a photo of my ID. Room was very hot and the window would only open a tiny amount so it was very very hot. Room was very scruffy and damaged everywhere on the walls back to bare plaster.

Was forced to do an online check-in to the hotel, then demanded photo identification. Never had that before in this country. Then took a photo of my ID. Room was very hot and the window would only open a tiny amount so it was very very hot. Room was very scruffy and damaged everywhere on the walls back to bare plaster.

6

Michael

26 de out. de 2025

·

A estadia foi de 1 noite

Not gonna lie, the floor was basically a crumb buffet, and the window? Yeah, cracked. Whole room felt like it was holding its breath—definitely screaming for some air con. Kinda annoying that if you want a bathtub, you’re stuck on the first or second floor in the second building. What’s up with that? The “cottage room” isn’t anything to write home about either. Just a shower cubicle, and honestly, you’d better not try squeezing in there with anyone else unless you want to get real close, real fast. Oh, and the bar? Hope you brought your wallet, ‘cause drinks are pricey. On the bright side, staff were super friendly and helpful. At least someone’s bringing their A-game.

Not gonna lie, the floor was basically a crumb buffet, and the window? Yeah, cracked. Whole room felt like it was holding its breath—definitely screaming for some air con. Kinda annoying that if you want a bathtub, you’re stuck on the first or second floor in the second building. What’s up with that? The “cottage room” isn’t anything to write home about either. Just a shower cubicle, and honestly, you’d better not try squeezing in there with anyone else unless you want to get real close, real fast. Oh, and the bar? Hope you brought your wallet, ‘cause drinks are pricey. On the bright side, staff were super friendly and helpful. At least someone’s bringing their A-game.

10

christina

13 de jun. de 2024

·

A estadia foi de 2 noites

staff was very friendly and helpfull

staff was very friendly and helpfull

2

Jake

8 de set. de 2025

·

A estadia foi de 1 noite

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

2

Rumman

12 de dez. de 2024

·

A estadia foi de 1 noite

The room I got was not having any heating they had one portable heater which was not functioning , toilet was not flushing either. I went to the reception and told the receptionist that the heating is not working and the toilet is not flinching either and I want an extra towel he said he will come to the room to check the room and give me the towel and check the heater , which he never came . All night it was freezing in the room and in the morning I was not able to take shower as the water was Luke warm and not even hot and the heating was not working properly . And I can’t even use the toilet as it was not flushing . Very bad experience. Please avoid this hotel . Worst customer service . I made a complaint to the manager she said she will get back to me . I paid almost £60 for the hotel and the room was bad condition

The room I got was not having any heating they had one portable heater which was not functioning , toilet was not flushing either. I went to the reception and told the receptionist that the heating is not working and the toilet is not flinching either and I want an extra towel he said he will come to the room to check the room and give me the towel and check the heater , which he never came . All night it was freezing in the room and in the morning I was not able to take shower as the water was Luke warm and not even hot and the heating was not working properly . And I can’t even use the toilet as it was not flushing . Very bad experience. Please avoid this hotel . Worst customer service . I made a complaint to the manager she said she will get back to me . I paid almost £60 for the hotel and the room was bad condition

6

John

27 de abr. de 2025

·

A estadia foi de 1 noite

The staff during my check in was disagreeable and lacked experience. The staff during check out was much warmer and obviously competent.

The staff during my check in was disagreeable and lacked experience. The staff during check out was much warmer and obviously competent.

8

sarah

26 de abr. de 2025

·

A estadia foi de 2 noites

Staff all very friendly. Room was comfortable and clean in need of renovation throughout. Outside of hotel being worked on at present so didn't look great but staff apologised for this didn't change our stay. Overall happy with our stay and would stay again.

Staff all very friendly. Room was comfortable and clean in need of renovation throughout. Outside of hotel being worked on at present so didn't look great but staff apologised for this didn't change our stay. Overall happy with our stay and would stay again.

2

Satnam

30 de set. de 2025

·

A estadia foi de 1 noite

Staff is not good in the morning

Staff is not good in the morning

2

C

6 de ago. de 2025

·

A estadia foi de 1 noite

Never again rude staff and under construction and no apology from hotel receptionist. Bar staff lady was nice though

Never again rude staff and under construction and no apology from hotel receptionist. Bar staff lady was nice though

2

Neil

6 de nov. de 2024

·

A estadia foi de 1 noite

Poor check in experience I booked 2 rooms for my employees. don't have time to then check them in online, but expect when they arrive for the hotel to be able to do this manually without a fuss. My guys spent 30+ minutes being messed about by the reception guy before being allowed to check in after i called them. Will never use this hotel again,Thinks it's the ritz, it's just a local hotel

Poor check in experience I booked 2 rooms for my employees. don't have time to then check them in online, but expect when they arrive for the hotel to be able to do this manually without a fuss. My guys spent 30+ minutes being messed about by the reception guy before being allowed to check in after i called them. Will never use this hotel again,Thinks it's the ritz, it's just a local hotel

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização à beira do rio Tâmisa é um destaque comum, com vistas agradáveis e caminhadas próximas à beira do rio, embora alguns hóspedes tenham achado a área circundante rude ou menos segura.

Avaliações dos hóspedes relacionadas

8

Simon

12 de mar. de 2025

·

A estadia foi de 1 noite

Give this place a chance! Yes the property is undergoing much needed and significant restoration, but the staff are amazing, the food is good, the rooms are clean, the beds are clean and comfortable, and the showers are nice hot. Its tatty and rough and ready, but if you look past that and drink in the lovely views across the river it wont disappoint. This place is going to be a go too venue in a couple of years. Its also a great location for access to the Excel exhibition centre only 20 minutes down the road. I'm going back in 2 weeks!!

Give this place a chance! Yes the property is undergoing much needed and significant restoration, but the staff are amazing, the food is good, the rooms are clean, the beds are clean and comfortable, and the showers are nice hot. Its tatty and rough and ready, but if you look past that and drink in the lovely views across the river it wont disappoint. This place is going to be a go too venue in a couple of years. Its also a great location for access to the Excel exhibition centre only 20 minutes down the road. I'm going back in 2 weeks!!

8

Jean

25 de abr. de 2024

·

A estadia foi de 3 noites

Staff were excellent. The hotel was clean, food excellent however the hotel was tried and needs updateing. Excellent position for getting into London.

Staff were excellent. The hotel was clean, food excellent however the hotel was tried and needs updateing. Excellent position for getting into London.

10

Chris

14 de ago. de 2023

·

A estadia foi de 1 noite

This is an unusual historic hotel in a interesting location. I stayed Saturday night in the annex with a pleasant view of the river. I had a very comfortable king sized bed, there was also a large smart TV. It was a spacious room and very clean. There were some minor decor issues in the bathroom and there have been extensive renovation works carried out to the main hotel building. These were not an issue for me. I enjoyed the quirkiness. Not for those that want immaculate or boutique hotel experience more suited to the eccentric optimist with an interest in other humans and wildlife, particularly birdlife at the adjacent Rainham Marshes.

This is an unusual historic hotel in a interesting location. I stayed Saturday night in the annex with a pleasant view of the river. I had a very comfortable king sized bed, there was also a large smart TV. It was a spacious room and very clean. There were some minor decor issues in the bathroom and there have been extensive renovation works carried out to the main hotel building. These were not an issue for me. I enjoyed the quirkiness. Not for those that want immaculate or boutique hotel experience more suited to the eccentric optimist with an interest in other humans and wildlife, particularly birdlife at the adjacent Rainham Marshes.

8

PETER

20 de nov. de 2024

·

A estadia foi de 3 noites

GOOD HOTEL WITH PLENTY OF PARKING AND A GOOD BREAKFAST.Nice view of the river Thames.

GOOD HOTEL WITH PLENTY OF PARKING AND A GOOD BREAKFAST.Nice view of the river Thames.

10

Amaechi

6 de mar. de 2025

·

A estadia foi de 1 noite

Great Hotel! Good Service. Nice Staff. Good value for money Good Location

Great Hotel! Good Service. Nice Staff. Good value for money Good Location

8

Nigel

14 de mai. de 2024

·

A estadia foi de 1 noite

Very helpful at reception on arrival, and a warm welcome. Place is in need of some refurbishment but on the whole I found my room to be clean and fresh. Wi-Fi is NOT password protected which is not great. Breakfast was basic but OK, I left a little hungry though. Great location by the Thames and Would stay again if on a budget.

Very helpful at reception on arrival, and a warm welcome. Place is in need of some refurbishment but on the whole I found my room to be clean and fresh. Wi-Fi is NOT password protected which is not great. Breakfast was basic but OK, I left a little hungry though. Great location by the Thames and Would stay again if on a budget.

10

Kevin

12 de jul. de 2024

·

A estadia foi de 2 noites

Good spot by the Thames. Staff all good especially Ruth. Thanks for the stay

Good spot by the Thames. Staff all good especially Ruth. Thanks for the stay

6

Stewart

8 de mai. de 2024

·

A estadia foi de 1 noite

You get what you pay for, it's a basic hotel that has reasonable rooms and beds. The cottage is slightly more private but you do hear the doors slamming through the night and the sound of the road. Nice walk along the river to a bird sanctuary, overall it's reasonable. Shower was really weak tho

You get what you pay for, it's a basic hotel that has reasonable rooms and beds. The cottage is slightly more private but you do hear the doors slamming through the night and the sound of the road. Nice walk along the river to a bird sanctuary, overall it's reasonable. Shower was really weak tho

6

John

2 de nov. de 2023

·

A estadia foi de 1 noite

It was ok. Car park was a nightmare. Not in a good area very rough

It was ok. Car park was a nightmare. Not in a good area very rough

8

Stephen

6 de abr. de 2025

·

A estadia foi de 1 noite

The room is very spacious with a great view of the Thames and Bathroom has a nice bath and show.Its a little dated but works perfectly with plenty of hot water and TV large and positioned well.For the price they sell the rooms it's a bargain with Breakfast extra for £7 another great price.The pub also on the night I stayed had karaoke but not food.So brought a takeaway away as plenty in the area

The room is very spacious with a great view of the Thames and Bathroom has a nice bath and show.Its a little dated but works perfectly with plenty of hot water and TV large and positioned well.For the price they sell the rooms it's a bargain with Breakfast extra for £7 another great price.The pub also on the night I stayed had karaoke but not food.So brought a takeaway away as plenty in the area

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

A oferta de refeições é limitada durante a reforma, com fechamentos frequentes ou horários reduzidos e cardápios simplificados; quando disponível, vários hóspedes elogiam a comida do bar.

Avaliações dos hóspedes relacionadas

8

John

7 de mai. de 2025

·

A estadia foi de 1 noite

Clean and practical. Good food too.

Clean and practical. Good food too.

8

David

26 de mai. de 2025

·

A estadia foi de 4 noites

Limited food options at the moment

Limited food options at the moment

4

Mark

24 de out. de 2025

·

A estadia foi de 1 noite

The condition of the outside of the hotel was so poor with the scaffolding, we weren't going to eat there. The kitchen closed at 7 pm. There seemed to be no breakfast service. Very basic, my room was clean, and the bed comfortable and linen clean, but no pictures, very poor paint and fairly noisy. Definitely not going back I'm afraid.

The condition of the outside of the hotel was so poor with the scaffolding, we weren't going to eat there. The kitchen closed at 7 pm. There seemed to be no breakfast service. Very basic, my room was clean, and the bed comfortable and linen clean, but no pictures, very poor paint and fairly noisy. Definitely not going back I'm afraid.

10

Sarah

22 de nov. de 2025

·

A estadia foi de 1 noite

The bar and restaurant were closed for refurbishment, which wasnt a problem at all, the problem was we wernt informed of this in advance. We had been out all day and wanted a nice relaxing evening/dinner. Unfortunately we had to get in the car and go out again which was inconvenient as had we known in advance we would have eaten before we went to the hotel. Apart from this our stay was perfect, the room was so lovely and warm (it was -3°outside), the bath was lovely with lashings of hot water, beds were comfy and view was good.

The bar and restaurant were closed for refurbishment, which wasnt a problem at all, the problem was we wernt informed of this in advance. We had been out all day and wanted a nice relaxing evening/dinner. Unfortunately we had to get in the car and go out again which was inconvenient as had we known in advance we would have eaten before we went to the hotel. Apart from this our stay was perfect, the room was so lovely and warm (it was -3°outside), the bath was lovely with lashings of hot water, beds were comfy and view was good.

8

Steve

9 de mai. de 2024

·

A estadia foi de 2 noites

Room not serviced each day which wasn't an issue but others may want to know. WiFi was a bit hit and miss, especially in the evening. Food in the bar was fabulous.

Room not serviced each day which wasn't an issue but others may want to know. WiFi was a bit hit and miss, especially in the evening. Food in the bar was fabulous.

2

Jake

8 de set. de 2025

·

A estadia foi de 1 noite

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

It didn't state that the property was under refurbishment and there was a limited bar service with limited food the fire alarm went off at half 12 at night and not even a staff member came out to see it was pretty terrible to be honest i would recommend a new management team take over because even for £57 it wasn't worth it

10

David

26 de mar. de 2025

·

A estadia foi de 2 noites

Food was great. Staff were friendly but bed was alittle hard for me but will definitely stay again

Food was great. Staff were friendly but bed was alittle hard for me but will definitely stay again

8

David

7 de jun. de 2025

·

A estadia foi de 4 noites

Restaurant on restricted menu

Restaurant on restricted menu

2

Dean

28 de nov. de 2025

·

A estadia foi de 2 noites

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

Left a day early. The restaurant was shut so I couldn’t get breakfast lunch and dinner. It did not state that when I booked the cottage and there was mould and the room was dirty with a damp smell

2

Matt

10 de fev. de 2025

·

A estadia foi de 1 noite

The hotel restaurant doesn't open on a Saturday or Sunday. We were not made aware of this until checking in at 1830hrs on the Saturday. Very basic and bar closed at 2030hrs.

The hotel restaurant doesn't open on a Saturday or Sunday. We were not made aware of this until checking in at 1830hrs on the Saturday. Very basic and bar closed at 2030hrs.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

2

Matthew

há 3 semanas

·

A estadia foi de 4 noites

Property in need of restoration

Property in need of restoration

2

Jamie

há 3 semanas

·

A estadia foi de 2 noites

Save your money stay clear got eat alive by bed bugs, worst hotel I have ever stayed at, over 20 bites, the guy in reception is useless and the room they offer on the site is far from the room you get trust me if I could give worst than 1star I would

Save your money stay clear got eat alive by bed bugs, worst hotel I have ever stayed at, over 20 bites, the guy in reception is useless and the room they offer on the site is far from the room you get trust me if I could give worst than 1star I would

10

Lewis

21 de set. de 2026

·

A estadia foi de 3 noites

Would highly recommend staying here.

Would highly recommend staying here.

10

Sean

15 de set. de 2026

·

A estadia foi de 1 noite

Bloody spectacular

Bloody spectacular

8

Catherine

14 de set. de 2026

·

A estadia foi de 1 noite

I realise that the hotel is undergoing some refurbishment. Our room was clean, although the curtains can do with changing. That's both the net and heavy curtains. The bed was comfortable. There's enough space to hand the clothes. The bathroom was nice and modern but the shower needs upgrading. The water flow is weak. The location is fine but parking is on a 1st come 1st served basis. This is a hotel with great potential and was great value for money.

I realise that the hotel is undergoing some refurbishment. Our room was clean, although the curtains can do with changing. That's both the net and heavy curtains. The bed was comfortable. There's enough space to hand the clothes. The bathroom was nice and modern but the shower needs upgrading. The water flow is weak. The location is fine but parking is on a 1st come 1st served basis. This is a hotel with great potential and was great value for money.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 14:00 a 23:59

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os clientes deverão completar o registo online no alojamento através de um link seguro antes da chegada. Os clientes deverão fornecer uma cópia do seu passaporte antes da chegada. Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Todos os clientes deverão apresentar um passaporte ou uma carta de condução válidos. Esta é a única forma de identificação aceite neste estabelecimento.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.

Disponibilização de opções de pagamento sem numerário em todas as transações.

Tarifa de pequeno-almoço inglês: de 7.95 GBP a 11.50 GBP por pessoa (valores aproximados)
Taxa de check-in antecipado: 20.00 GBP (sujeito a disponibilidade)
Taxa de check-out tardio: 20.00 GBP (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.