Hotel Riu Paraiso Lanzarote - All Inclusive
US$ 309
/noite
Média para outubro
Preços para Hotel Riu Paraiso Lanzarote - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 309
/noite
Média para outubro
Preços médios mensais
Em Hotel Riu Paraiso Lanzarote - All Inclusive, o preço por noite é, em média, US$ 257 no mês mais barato (maio) e US$ 322 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 294 |
| fevereiro | US$ 300 |
| março | US$ 301 |
| abril | US$ 283 |
| maio | US$ 257 |
| junho | US$ 258 |
| julho | US$ 318 |
| agosto | US$ 322 |
| setembro | US$ 312 |
| outubro | US$ 309 |
| novembro | US$ 287 |
| dezembro | US$ 297 |
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out. · US$ 309
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Mais caro: agosto (aprox. US$ 322)
Mais barato: maio (aprox. US$ 257)
Sobre este alojamento
Deleite-se com uma imersão revitalizante numa das 4 piscinas exteriores, ou experimente algo diferente, por exemplo, uma discoteca ou campos de ténis exteriores. Entre as facilidades adicionais contam-se Wi-fi grátis, serviço de baby-sitter...
Comodidades
Deleite-se com uma imersão revitalizante numa das 4 piscinas exteriores, ou experimente algo diferente, por exemplo, uma discoteca ou campos de ténis exteriores. Entre as facilidades adicionais contam-se Wi-fi grátis, serviço de baby-sitter (sobretaxa) e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Há estacionamento grátis no local.
Restaurante
Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 5 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:30 e as 10:30.
Quartos
Sinta-se em casa num dos 598 quartos com ar condicionado, As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com um polibã e secadores de cabelo.
Localização
Ao alojar-se Hotel Riu Paraiso Lanzarote - All Inclusive em Tías, ficará à beira-mar, a 10 minutos de carro de Praia de Matagorda e de Praia Puerto del Carmen. Este alojamento com tudo incluído está a 20 km (12,4 mi) de Parque Nacional de Timanfaya e a 27,9 km (17,3 mi) de Marina de Rubicon.
O que há nas proximidades
Praia El Barranquillo(0.8 milhas)
La Peñita(0.9 milhas)
Praia de Matagorda(1 milhas)
Gran Casino de Lanzarote(1.1 milhas)
Praia Puerto del Carmen(1.1 milhas)
Praia Lima(1.3 milhas)
Estância de Golfe de Lanzarote(1.6 milhas)
Timanfaya Sub(1.8 milhas)
Praia de Guacimeta(2.1 milhas)
Centro Deportivo Fariones(2.2 milhas)
Playa Chica(2.2 milhas)
A Casa José Saramago(2.3 milhas)
Gran Karting Club Lanzarote(2.4 milhas)
Praia de Guasimeta(2.4 milhas)
Centro Comercial de Deiland(2.5 milhas)
O aeroporto preferencial para Hotel Riu Paraiso Lanzarote - All Inclusive é o de Arrecife (ACE-Lanzarote)(4.6 milhas)
Localização
Suiza, 4 Playa de los Pocillos, Los Pocillos, Tías, Ilhas Canárias, Espanha
Praia El Barranquillo (0.8 milhas)
La Peñita (0.9 milhas)
Praia de Matagorda (1 milhas)
Gran Casino de Lanzarote (1.1 milhas)
Praia Puerto del Carmen (1.1 milhas)
Praia Lima (1.3 milhas)
Opções de quartos
5
Quarto Duplo Nobre, varanda
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 3
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Suite, varanda, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
398 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Familiar, varanda
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
388 ft²
VarandaVaranda ou TerraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Duplo, varanda, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
248 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Individual, varanda, vista para o mar
Detalhes do quarto
1 Cama De Casal Extragrande
237 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Suite, varanda, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
452 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
5
Quarto Duplo, varanda
Detalhes do quarto
2 Camas Individuais
1 Cama De Casal Extragrande
Dormidas 2
269 ft²
VarandaVaranda ou TerraçoAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Quarto Familiar, 2 quartos, varanda
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Dormidas 4
603 ft²
VarandaAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Hotel Riu Paraiso Lanzarote - All Inclusive
8.7
Fabuloso
Com base em 597 avaliações verificadas
Quem se hospeda aqui?
Casal
58%
Família
32%
Grupos
8%
Individual
0%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em diversas avaliações, o Hotel Riu Paraiso Lanzarote - All Inclusive é elogiado pela limpeza impecável das áreas e quartos, a simpatia da equipe, a localização à beira-mar com boas piscinas (algumas aquecidas) e os buffets geralmente variados, que muitos apreciaram em estadias focadas na família.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em diversas avaliações, o Hotel Riu Paraiso Lanzarote - All Inclusive é elogiado pela limpeza impecável das áreas e quartos, a simpatia da equipe, a localização à beira-mar com boas piscinas (algumas aquecidas) e os buffets geralmente variados, que muitos apreciaram em estadias focadas na família.
No entanto, outros consideraram a oferta all-inclusive irregular, com coquetéis e vinhos básicos ou de má qualidade e jantares menos impressionantes do que o café da manhã ou o almoço. O feedback sobre a recepção também é misto, com vários hóspedes elogiando equipes atenciosas, enquanto outros relataram interações antipáticas, atrasos ou frustrações com reservas e check-in. Alguns mencionam ruído de aviões ou paredes finas, e pequenas falhas na manutenção, como cheiros no banheiro ou temperaturas variáveis no chuveiro; o entretenimento é geralmente animado, mas pode parecer lotado ou terminar cedo. No geral, é ideal para viajantes que buscam umas férias simples de sol e praia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias avaliações destacam várias piscinas limpas com espreguiçadeiras suficientes e entretenimento animado. A praia fica do outro lado da rua, embora as espreguiçadeiras lá sejam pagas e não incluídas no hotel; alguns observam que os shows terminam cedo ou faltam assentos.
Avaliações dos hóspedes relacionadas
8
Simon
25 de ago. de 2022
·
A estadia foi de 10 noites
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
8
Mathieu Jean
24 de nov. de 2025
·
A estadia foi de 5 noites
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
10
alrik
2 de jan. de 2024
·
A estadia foi de 7 noites
Un séjour au moment de noël inoubliable. L'hôtel est top, le personnel fort sympathique. Il y a bien deux piscines sur les 4 de chauffées à cette période ce qui est appréciable. L hôtel est très bien entretenu et juste en face de la plage. Je pense que nous reviendrons très certainement. Merci
Un séjour au moment de noël inoubliable. L'hôtel est top, le personnel fort sympathique. Il y a bien deux piscines sur les 4 de chauffées à cette période ce qui est appréciable. L hôtel est très bien entretenu et juste en face de la plage. Je pense que nous reviendrons très certainement. Merci
8
Jose Ricardo
27 de ago. de 2023
·
A estadia foi de 6 noites
Um hotel muito família e com uma praia super tranquila. Localização excelente com uma linda orla. A recepção foi muito atensiosa em todo momento. Comida execelente e para todos os paladares. Os shows são execlentes, pena que termina muito cedo. No máximo até as 11 PM. Fiquem atentos pois as espreguiçadeiras que se encontram na praia não são do hotel e por isso caso queira ficar nela durante o dia terá que pagar por dia (10 euros).
Um hotel muito família e com uma praia super tranquila. Localização excelente com uma linda orla. A recepção foi muito atensiosa em todo momento. Comida execelente e para todos os paladares. Os shows são execlentes, pena que termina muito cedo. No máximo até as 11 PM. Fiquem atentos pois as espreguiçadeiras que se encontram na praia não são do hotel e por isso caso queira ficar nela durante o dia terá que pagar por dia (10 euros).
6
Ian
18 de mar. de 2023
·
A estadia foi de 4 noites
We thought the cocktails and wine were terrible, undrinkable, the towels too small , we missed all the shows as not enough seating and no waiter service restaurant The good points was the cleanliness of the whole hotel
We thought the cocktails and wine were terrible, undrinkable, the towels too small , we missed all the shows as not enough seating and no waiter service restaurant The good points was the cleanliness of the whole hotel
10
Janette
31 de jul. de 2022
·
A estadia foi de 9 noites
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
10
Françoise
27 de ago. de 2023
·
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
8
Paul
22 de abr. de 2025
·
A estadia foi de 8 noites
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
8
John
4 de jan. de 2023
·
A estadia foi de 7 noites
Nice hotel, great staff and location Safe clean etc But fully suitable for Teenagers yet , no pool table , chess or games room, lack of co ordination for teenagers
Nice hotel, great staff and location Safe clean etc But fully suitable for Teenagers yet , no pool table , chess or games room, lack of co ordination for teenagers
8
sangraam
13 de jul. de 2023
·
A estadia foi de 4 noites
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações elogiam consistentemente quartos impecáveis e áreas bem cuidadas; o serviço de limpeza é frequentemente descrito como eficiente e completo.
Avaliações dos hóspedes relacionadas
10
Thomas
14 de mai. de 2023
·
A estadia foi de 5 noites
Sehr sauber und gemütliche Zimmer. Etwas mehr ruhige Bereiche im Restaurant wären schön.
Sehr sauber und gemütliche Zimmer. Etwas mehr ruhige Bereiche im Restaurant wären schön.
8
Mathieu Jean
24 de nov. de 2025
·
A estadia foi de 5 noites
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
10
Robin
9 de fev. de 2023
·
A estadia foi de 3 noites
Séjour fantastique, hôtel très propre. Buffet varié.
Séjour fantastique, hôtel très propre. Buffet varié.
8
edward
18 de fev. de 2026
·
A estadia foi de 7 noites
Room clean staff courteous
Room clean staff courteous
8
Jennifer
8 de jan. de 2023
·
A estadia foi de 9 noites
Resort was very clean in all areas inclusive g the rooms, gardens, pools, restaurants etc.The all inclusive food options were pretty good too. The only negative I would have is that the reception staff were not the friendliest. It felt when you made a request for a taxi or had a question that you were “bothering” them.
Resort was very clean in all areas inclusive g the rooms, gardens, pools, restaurants etc.The all inclusive food options were pretty good too. The only negative I would have is that the reception staff were not the friendliest. It felt when you made a request for a taxi or had a question that you were “bothering” them.
10
Maeva
5 de ago. de 2025
·
A estadia foi de 7 noites
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
6
laura
18 de fev. de 2023
·
A estadia foi de 1 noite
Very clean and child friendly resort. Cleaning staff fantastic and friendly. Reception not friendly and not accommodating
Very clean and child friendly resort. Cleaning staff fantastic and friendly. Reception not friendly and not accommodating
8
Paul
22 de abr. de 2025
·
A estadia foi de 8 noites
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
8
Allan
23 de dez. de 2024
·
A estadia foi de 5 noites
This property was extreamly clean and very affordable
This property was extreamly clean and very affordable
8
NATHALIE
5 de jan. de 2023
·
A estadia foi de 19.361 noites
HOTEL impeccable: chambre propre piscine aussi très bel hotel.par contre restauration a revoir;all inclusive pas top Mojito pas bon ,entrées en restauration pas terrible, les deserts horribles aucun goût. Restauration a revoir. emplacement top. Déçus que l hotel ne soit pas plus décoré que cela en période de NOEL et jour de l'An. Une animation nul bas de gamme .ANIMATION pour le jour de l an horrible, animateurs minables.la honte pour l hotel d avoir propose une animation comme celle la pour le réveillon du jour de L'an
HOTEL impeccable: chambre propre piscine aussi très bel hotel.par contre restauration a revoir;all inclusive pas top Mojito pas bon ,entrées en restauration pas terrible, les deserts horribles aucun goût. Restauration a revoir. emplacement top. Déçus que l hotel ne soit pas plus décoré que cela en période de NOEL et jour de l'An. Une animation nul bas de gamme .ANIMATION pour le jour de l an horrible, animateurs minables.la honte pour l hotel d avoir propose une animation comme celle la pour le réveillon du jour de L'an
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente confortáveis e espaçosos, com ar condicionado eficiente e chuveiros potentes, e algumas áreas parecem ter sido recentemente renovadas, com terraços. Alguns hóspedes relataram ruído (incluindo aeronaves) ou pequenos problemas, como temperatura do chuveiro variável ou odores ocasionais.
Avaliações dos hóspedes relacionadas
10
Thomas
14 de mai. de 2023
·
A estadia foi de 5 noites
Sehr sauber und gemütliche Zimmer. Etwas mehr ruhige Bereiche im Restaurant wären schön.
Sehr sauber und gemütliche Zimmer. Etwas mehr ruhige Bereiche im Restaurant wären schön.
8
John
28 de mar. de 2023
·
A estadia foi de 3 noites
The RIU paradiso has been recently renovated and it has improved significantly! The hotel has good amenities but feels a bit too big to be personal. Dinner is very good but breakfast would benefit from fresh orange juice and fresh cooked omelettes. Value for money is good ! We enjoyed the quieter pool beside the main accommodation blocks.
The RIU paradiso has been recently renovated and it has improved significantly! The hotel has good amenities but feels a bit too big to be personal. Dinner is very good but breakfast would benefit from fresh orange juice and fresh cooked omelettes. Value for money is good ! We enjoyed the quieter pool beside the main accommodation blocks.
8
SOPHIE
30 de dez. de 2021
·
A estadia foi de 7 noites
Bel hôtel récemment rénové. Tout est parfait sauf la nourriture…… dommage que l’on ne puisse pas déjeuner ou dîner en extérieur.
Bel hôtel récemment rénové. Tout est parfait sauf la nourriture…… dommage que l’on ne puisse pas déjeuner ou dîner en extérieur.
6
Frank
12 de mar. de 2025
·
A estadia foi de 7 noites
Leider laut und Speisen mittelmäßig
Leider laut und Speisen mittelmäßig
8
Carlos
13 de ago. de 2022
·
A estadia foi de 3 noites
Reservei 3 quartos vista mar,mas qdo cheguei disserem que só tinha 1 quarto vista mar ,mas que me ofereciam e colocavam os outros dois vista mar . Qdo paguei o preço era todo igual e para quartos vista mar Quanto à vista mar,afinal era vista PISCINA e 1 dos quartos tinha vista para 3 palmeiras O buffet do pequeno-almoço era razoável,mas a fruta não era variada . Acho que fui ENGANADO pelo hotel,porque paguei por VISTA MAR e não tive
Reservei 3 quartos vista mar,mas qdo cheguei disserem que só tinha 1 quarto vista mar ,mas que me ofereciam e colocavam os outros dois vista mar . Qdo paguei o preço era todo igual e para quartos vista mar Quanto à vista mar,afinal era vista PISCINA e 1 dos quartos tinha vista para 3 palmeiras O buffet do pequeno-almoço era razoável,mas a fruta não era variada . Acho que fui ENGANADO pelo hotel,porque paguei por VISTA MAR e não tive
2
maryna
31 de jan. de 2023
·
A estadia foi de 6 noites
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
8
Karine
14 de jan. de 2024
·
A estadia foi de 14 noites
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
10
Françoise
27 de ago. de 2023
·
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
8
Paul
22 de abr. de 2025
·
A estadia foi de 8 noites
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
8
sangraam
13 de jul. de 2023
·
A estadia foi de 4 noites
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como simpática, atenciosa e profissional, com as equipes de animação muito bem avaliadas. O serviço de recepção recebe críticas recorrentes por falta de simpatia, lentidão nas respostas ou problemas com reservas e check-in.
Avaliações dos hóspedes relacionadas
8
Simon
25 de ago. de 2022
·
A estadia foi de 10 noites
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
2
maryna
31 de jan. de 2023
·
A estadia foi de 6 noites
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
8
Jennifer
8 de jan. de 2023
·
A estadia foi de 9 noites
Resort was very clean in all areas inclusive g the rooms, gardens, pools, restaurants etc.The all inclusive food options were pretty good too. The only negative I would have is that the reception staff were not the friendliest. It felt when you made a request for a taxi or had a question that you were “bothering” them.
Resort was very clean in all areas inclusive g the rooms, gardens, pools, restaurants etc.The all inclusive food options were pretty good too. The only negative I would have is that the reception staff were not the friendliest. It felt when you made a request for a taxi or had a question that you were “bothering” them.
2
Sandra
15 de fev. de 2023
·
A estadia foi de 7 noites
Leider wirklich von vorn bis hinten enttäuscht. Nach Ankunft um 15:30 war das Zimmer noch nicht fertig, das Baby Bett konnte erst nach 4 mal anrufen am späten Abend gebracht werden, Dusche wechselt ständig zwischen heiß und kalt -für babies sehr sehr schwierig, das Budget war komplett auf Maße ausgerichtet -man hat sich wie auf einer Massentierhaltung gehalten. Bedienung der Kellner war sehr freundlich und immer bemüht, front desk hingegen konstant unprofessionell und unfreundlich. Ich gebe dem Hotel max Sterne -es ist weit von 4 entfernt. Wirklich schade für den ausserordentlich hohen Preis.
Leider wirklich von vorn bis hinten enttäuscht. Nach Ankunft um 15:30 war das Zimmer noch nicht fertig, das Baby Bett konnte erst nach 4 mal anrufen am späten Abend gebracht werden, Dusche wechselt ständig zwischen heiß und kalt -für babies sehr sehr schwierig, das Budget war komplett auf Maße ausgerichtet -man hat sich wie auf einer Massentierhaltung gehalten. Bedienung der Kellner war sehr freundlich und immer bemüht, front desk hingegen konstant unprofessionell und unfreundlich. Ich gebe dem Hotel max Sterne -es ist weit von 4 entfernt. Wirklich schade für den ausserordentlich hohen Preis.
8
lisa
25 de jan. de 2026
·
A estadia foi de 1 noite
Staff great, plenty of food choices.
Staff great, plenty of food choices.
10
Janette
31 de jul. de 2022
·
A estadia foi de 9 noites
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
10
Maeva
5 de ago. de 2025
·
A estadia foi de 7 noites
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
8
Karine
14 de jan. de 2024
·
A estadia foi de 14 noites
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
6
laura
18 de fev. de 2023
·
A estadia foi de 1 noite
Very clean and child friendly resort. Cleaning staff fantastic and friendly. Reception not friendly and not accommodating
Very clean and child friendly resort. Cleaning staff fantastic and friendly. Reception not friendly and not accommodating
10
Krystell
26 de mai. de 2023
·
A estadia foi de 6 noites
El personal es de lo mejor, fuimos por motivo del ironman y el trato fue inigualable.
El personal es de lo mejor, fuimos por motivo del ironman y el trato fue inigualable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar, em frente a uma praia ampla e segura, e conveniente para Puerto del Carmen e passeios pela ilha. Alguns hóspedes notaram ruído de aeronaves devido à proximidade do aeroporto.
Avaliações dos hóspedes relacionadas
10
DOMINIQUE
19 de abr. de 2024
·
A estadia foi de 7 noites
Bien placé près de la ville de puerto del carmen pas une belle promenade au bord de mer. Propre bar et repas tout compris fort agréable
Bien placé près de la ville de puerto del carmen pas une belle promenade au bord de mer. Propre bar et repas tout compris fort agréable
10
alrik
2 de jan. de 2024
·
A estadia foi de 7 noites
Un séjour au moment de noël inoubliable. L'hôtel est top, le personnel fort sympathique. Il y a bien deux piscines sur les 4 de chauffées à cette période ce qui est appréciable. L hôtel est très bien entretenu et juste en face de la plage. Je pense que nous reviendrons très certainement. Merci
Un séjour au moment de noël inoubliable. L'hôtel est top, le personnel fort sympathique. Il y a bien deux piscines sur les 4 de chauffées à cette période ce qui est appréciable. L hôtel est très bien entretenu et juste en face de la plage. Je pense que nous reviendrons très certainement. Merci
8
Jose Ricardo
27 de ago. de 2023
·
A estadia foi de 6 noites
Um hotel muito família e com uma praia super tranquila. Localização excelente com uma linda orla. A recepção foi muito atensiosa em todo momento. Comida execelente e para todos os paladares. Os shows são execlentes, pena que termina muito cedo. No máximo até as 11 PM. Fiquem atentos pois as espreguiçadeiras que se encontram na praia não são do hotel e por isso caso queira ficar nela durante o dia terá que pagar por dia (10 euros).
Um hotel muito família e com uma praia super tranquila. Localização excelente com uma linda orla. A recepção foi muito atensiosa em todo momento. Comida execelente e para todos os paladares. Os shows são execlentes, pena que termina muito cedo. No máximo até as 11 PM. Fiquem atentos pois as espreguiçadeiras que se encontram na praia não são do hotel e por isso caso queira ficar nela durante o dia terá que pagar por dia (10 euros).
10
Janette
31 de jul. de 2022
·
A estadia foi de 9 noites
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
Fabulous staff - always attentive and happy. So clean everywhere. Entertainment team were excellent even if you didn’t want to take part. Food was great and very varied. Plenty of sun beds and right opposite the beach.
10
Gustavo
21 de jun. de 2022
·
A estadia foi de 5 noites
Es lo mejor para descansar. Excelente playa. Lindas piscinas.
Es lo mejor para descansar. Excelente playa. Lindas piscinas.
8
Karine
14 de jan. de 2024
·
A estadia foi de 14 noites
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
Le plus de l'Hôtel : - Personnel à tous les niveaux fantastiques. Nous avons eu à faire avec la réception ou tout le monde se plie en 4 pour vous satisfaire. Dès notre arrivée le matin, on nous a donné libre accès à la totalité des prestations de l'hôtel. Dans la mesure de leur possibilité, nos chambres nous ont été données en tout début d'après-midi; Les femmes de chambres sont professionnelles et efficaces avec un ménage comme on en voit peu : TOP ! Les serveurs de tous les restaurants sont TOP et l'équipe d'animation fait tout pour que nous passions un agréable séjour. - Les chambres sont spacieuses et dotées de terrasse. Elles sont grandes avec du rangement et une literie de qualité. - La restauration est variée et bonne. Un petit bémol histoire de dire quelque chose de négatif : Pour les petits déjeuner le jus d'orange frais serait appréciable. -L'emplacement est super pour visiter l'île car en voiture il est au plus loin à 45 mn du Nord et 45 mn du sud de l'Ile Nous étions 7personnes et avons séjourné 15 jours. Nous sommes tous du même avis. Attention aux personnes à mobilité réduite : bien le préciser à la réception afin d'avoir des chambres dans le bâtiment principal sinon l'accès aux autres chambres se fait par une longue et interminable passerelle
10
Françoise
27 de ago. de 2023
·
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
Points forts super pour familles avec enfants l'équipe d'animation est EXCEPTIONNELLE face à une des plus belles plages qualité des piscines Bémols diner à thème canarien un peu décevant on entend les avions car l'aéroport n'est pas assez loin
8
Paul
22 de abr. de 2025
·
A estadia foi de 8 noites
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
8
John
4 de jan. de 2023
·
A estadia foi de 7 noites
Nice hotel, great staff and location Safe clean etc But fully suitable for Teenagers yet , no pool table , chess or games room, lack of co ordination for teenagers
Nice hotel, great staff and location Safe clean etc But fully suitable for Teenagers yet , no pool table , chess or games room, lack of co ordination for teenagers
8
sangraam
13 de jul. de 2023
·
A estadia foi de 4 noites
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
The hotel is in a great location just across the beach so even though its not a private beach, its literally across the road. The hotel is very clean and the hygiene levels, etc are excellent. the pools are very clean and there are loads of deck chairs around as well. Our bathroom had a peculiar sewage type smell though it kept appearing and disappearing. The staff was really very good generally - except for a couple at the bar area who were not particularly friendly. The real disappointment was the all inclusive food. it was all well below par and completely unexciting and a bit tasteless. Even the 2 speciality restaurants were nothing to write home about, though the Pan Asian one was decent. Their non-alcoholic pina colada was really watery. The cappucino & breakfast were the only saving graces.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os buffets são frequentemente descritos como bons e variados, e vários hóspedes gostaram dos restaurantes especializados. As desvantagens recorrentes incluem coquetéis e vinhos básicos ou de má qualidade e jantares que podem parecer medíocres em comparação com o café da manhã ou o almoço.
Avaliações dos hóspedes relacionadas
8
Simon
25 de ago. de 2022
·
A estadia foi de 10 noites
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
This is a great place to stay. Staff were very friendly. Nothing was too much trouble. Food was good with a variety each day. Hotel entertainment staff were excellent and were very encouraging to get people involved in the many activities. Evening entertainment was excellent with a variety of hotel entertainers and external people. A fantastic family holiday.
8
Mathieu Jean
24 de nov. de 2025
·
A estadia foi de 5 noites
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
Personnel très agréable, hôtel propre et bien entretenu. A cette période (Novembre) les espaces communs sont calmes et la piscine facile d'accès. Une était même chauffée. La nourriture est très international rien d'extraordinaire mais globalement bonne plus de variétés auraient été apprécisé.
10
Henrietta
25 de abr. de 2022
·
A estadia foi de 7 noites
A lovely hotel, staff super friendly and an amazing selection of food. THe 2 restaurants (which need to be booked but is easy enough to do) are outstanding.
A lovely hotel, staff super friendly and an amazing selection of food. THe 2 restaurants (which need to be booked but is easy enough to do) are outstanding.
2
maryna
31 de jan. de 2023
·
A estadia foi de 6 noites
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
Very disappointing experience. Poor quality food and alcohol with very limited options. Couldn’t rest at night due to bad noise insulation in the room. Service substandard. Front desk staff unprofessional and unfriendly. Had to check out early and find another hotel for the rest of the vacation.
6
Ian
18 de mar. de 2023
·
A estadia foi de 4 noites
We thought the cocktails and wine were terrible, undrinkable, the towels too small , we missed all the shows as not enough seating and no waiter service restaurant The good points was the cleanliness of the whole hotel
We thought the cocktails and wine were terrible, undrinkable, the towels too small , we missed all the shows as not enough seating and no waiter service restaurant The good points was the cleanliness of the whole hotel
8
lisa
25 de jan. de 2026
·
A estadia foi de 1 noite
Staff great, plenty of food choices.
Staff great, plenty of food choices.
10
Maeva
5 de ago. de 2025
·
A estadia foi de 7 noites
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
Super hôtel, très propre. Personnel très accueillant. Nourriture sous forme plutôt bonnes
8
Karl
23 de jun. de 2022
·
A estadia foi de 8 noites
The hotel was lovely along with the staff however the food let it down. Selection was not of great quality which lead us to eating out every night. Breakfast and lunch was good tho. Still would come back but would know not to eat dinner.
The hotel was lovely along with the staff however the food let it down. Selection was not of great quality which lead us to eating out every night. Breakfast and lunch was good tho. Still would come back but would know not to eat dinner.
8
Paul
22 de abr. de 2025
·
A estadia foi de 8 noites
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay.
8
NATHALIE
5 de jan. de 2023
·
A estadia foi de 19.361 noites
HOTEL impeccable: chambre propre piscine aussi très bel hotel.par contre restauration a revoir;all inclusive pas top Mojito pas bon ,entrées en restauration pas terrible, les deserts horribles aucun goût. Restauration a revoir. emplacement top. Déçus que l hotel ne soit pas plus décoré que cela en période de NOEL et jour de l'An. Une animation nul bas de gamme .ANIMATION pour le jour de l an horrible, animateurs minables.la honte pour l hotel d avoir propose une animation comme celle la pour le réveillon du jour de L'an
HOTEL impeccable: chambre propre piscine aussi très bel hotel.par contre restauration a revoir;all inclusive pas top Mojito pas bon ,entrées en restauration pas terrible, les deserts horribles aucun goût. Restauration a revoir. emplacement top. Déçus que l hotel ne soit pas plus décoré que cela en période de NOEL et jour de l'An. Une animation nul bas de gamme .ANIMATION pour le jour de l an horrible, animateurs minables.la honte pour l hotel d avoir propose une animation comme celle la pour le réveillon du jour de L'an
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
JESUS
25 de jul. de 2026
·
A estadia foi de 4 noites
Amazing staff, nice place, not bad food, horrible coffee
Amazing staff, nice place, not bad food, horrible coffee
10
Iynkaran
9 de jun. de 2026
·
A estadia foi de 3 noites
Great location, with excellent customer service. The room is clean and in good condition.
Great location, with excellent customer service. The room is clean and in good condition.
10
Denis
17 de mai. de 2026
·
A estadia foi de 5 noites
Excellent choix de repas et de breuvages. Le personnel était super.
Excellent choix de repas et de breuvages. Le personnel était super.
10
Brian
12 de mai. de 2026
·
A estadia foi de 7 noites
Room spotless...small issue with shower blockage but was rectified within minutes... all inclusive option is the way to go... daily and evening entertainment very good
Room spotless...small issue with shower blockage but was rectified within minutes... all inclusive option is the way to go... daily and evening entertainment very good
8
Bernhard Karl Peter
4 de mai. de 2026
·
A estadia foi de 7 noites
Zimmer sehr sauber, Personal einfach klasse. Essen sehr gut, außer der Asiate enttäuschend. Anlage sehr groß, sehr gut gepflegt. Wir würden wieder hin.
Zimmer sehr sauber, Personal einfach klasse. Essen sehr gut, außer der Asiate enttäuschend. Anlage sehr groß, sehr gut gepflegt. Wir würden wieder hin.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-02: 305.07825USD
- 2026-10-03: 305.07825USD
- 2026-10-04: 305.07825USD
- 2026-10-05: NO DATA
- 2026-10-06: 341.10225USD
- 2026-10-07: 301.701USD
- 2026-10-08: 301.701USD
- 2026-10-09: 301.701USD
- 2026-10-10: 301.701USD
- 2026-10-11: 301.701USD
- 2026-10-12: 301.701USD
- 2026-10-13: 301.701USD
- 2026-10-14: NO DATA
- 2026-10-15: 275.80875000000003USD
- 2026-10-16: NO DATA
- 2026-10-17: 352.35975USD
- 2026-10-18: 275.80875000000003USD
- 2026-10-19: 275.80875000000003USD
- 2026-10-20: 275.80875000000003USD
- 2026-10-21: 275.80875000000003USD
- 2026-10-22: 275.80875000000003USD
- 2026-10-23: 275.80875000000003USD
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: 275.80875000000003USD
- 2026-10-29: 275.80875000000003USD
- 2026-10-30: 275.80875000000003USD
- 2026-10-31: 275.80875000000003USD
- 2026-11-01: 279.18600000000004USD
- 2026-11-02: 279.18600000000004USD
- 2026-11-03: 351.01649745941165USD
- 2026-11-04: 279.18600000000004USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: 279.18600000000004USD
- 2026-11-13: 279.18600000000004USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 391.9163884048462USD
- 2026-11-21: 282.56325USD
- 2026-11-22: 255.54525USD
- 2026-11-23: 255.54525USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 255.54525USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Este alojamento não permite que os clientes alterem os nomes que constam nas reservas. O nome na reserva deve corresponder ao do cliente que vai efetuar o check-in e ficar alojado no alojamento. É necessário apresentar um documento de identificação com fotografia.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar cadeiras de bebé
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- Este alojamento utiliza energia solar e também um sistema de reciclagem de águas residuais
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Covid-19 Health Protocol (RIU).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
Cortesias mais populares
Serviços
Balcão de turismo
Babysitting/Serviço para crianças
Serviços de limpeza
Câmbio de moeda
Lavagem de roupa própria
24-Hour Front Desk
Geral
Restaurante
Quartos de não fumadores
Massagem
Cabeleireiro/Salão de beleza
Clube para crianças
Sala familiar
Beach Sun Loungers
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Atividades
Piscina
Campos de ténis
Praia (na proximidade)
Mergulho
Windsurf
Parque infantil
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Internet
Wi-fi gratuito