Celyn Resort Kinabalu

This property is so run down physically, pictures on the website are so deceiving. Spring in bed is so bad, wooden floor creaks, you will keep waking up if you are light sleeper with any movement in bed or across the room. The stench from the toilet is awful if you forget to close the door. Hot water runs out, so you better shower fast. Staff are friendly and accommodating though and the breath taking view of the mountain from your room makes the stay here worthwhile. The management needs to upgrade this hotel as another fellow guest mentioned that this establishment is the same since 16 years ago. If it’s not for the view, I would have checked out and changed hotels.

Driving to the resort is a challenge. It is not a normal tar road.. uneven dirt road with lots of rocks. The staff got our booking mixed up in the beginning and wanted to give us a different room with lower price . After insisting, manage to get the correct room type. Room cleanliness is acceptable but the bathroom is smelly and very dirty. The steamboat we ordered for dinner was good and the staff at the cafe was nice.

The bathroom was with ants and felt unclean. Breakfast is basic - fried noodle, rice, fruits and juice/coffee/tea. When told there was no watermelon left in the breakfast, staff told me they need to 'cook' it - staff was not attentive. The only plus of this hotel is the view of the mountain.

The view is superb. Very direct magnificent view of Mount Kinabalu. But the aceess into the resort (2km) is not proper tar road. The room is basic with all the necessary amenities and clean. Comfortable stay. The staff is friendly & helpful. They are very oblige to all your needs /request. Thank you.