The Coleshill by Greene King Inns

We had a family & friends weekend to Gardeners World & Good Food Show at the NEC. The Coleshill Hotel is perfectly located so I booked 4 rooms. What a pleasant surprise it was and gem of a place I will certainly be returning to when I am in the West Midlands on business. Plenty of car parking which is free for guests. Great wifi connection. Smart TV in room. A bath, not shower - What a treat! Great food selection, reasonably priced But best of all, the staff. Reece who checked us in was born to be in hospitality. He's softly spoken, engaging, happy to answer any (daft) questions. He was very thorough explaining everything in just the right amount of detail. Unfortunately I didn't get the name of the lad who took our orders in the restaurant. Again he was patient, pleasant, nothing too much trouble - wonderful customer service. Thank you to the team for a lovely stay, catering from ages 22 - 78 with various needs.

In annexe building across the street from main hotel. Whilst

Bar is noisy but after midnight it was quiet.

Great stay as ever at The Coleshill. Friendly welcoming staff, good food and fantastic facilities in the rooms

Good Breakfast, off road parking and good value evening meal. Great location for the NEC. My only issue was the room was very hot and no way to cool it down.

Lovely pub, just very noisy in the evening

Food was excellant, compliments to the Chef. Beer in excellant condition and well maintained. Good off road parking. Friendly staff.

What a great hotel. If it had some money spent on it. Staff really friendly. Food poor Microwaves are us. Scampi who can get that wrong. They did. Tv too small and poor signal. No WiFi in room. Come on Green king you are a 2.1billion pound company. This place could be a gem. Where you could charge more if you get the food etc right.

This is a basic English pub with rooms above. Located on a quite busy main street and bus route. Small free car park. No electric charging stations (Morrisons is nearby).

staff great very helpful room poor heating beer garden at light not lit well corridor lighting very dark

Lovely big room cleaned everyday fresh towels tea, milk coffee etc bed linen plenty of storage excellent

My stay was fine, the bed was comfortable and the room was clean. The décor was a little dated and everything would have benefitted from a little TLC.

The staff were really friendly at the Coleshill Hotel. The room was really clean and the beds were extremely comfortable. We also had a lovely breakfast in the morning. We had a really lovely stay and found it very convenient for the NEC.

Great place but could do with secondary double glazing as the noise from the road had me waking almost every hour. Bathrooms could also do with some attention as the baths are very old and tired with enamel missing

No towels no cups

I stayed in the coach house which was run down, and tired, bed was comfortable and a great shower. Food was served at the pub across the road and it was awful, under cooked and saturated in fat, and breakfast room was grubby with food seemed like it had been stored for days, not a very hygenic arrangement. Staff were a credit and really helpful

Comfortable clean room, friendly staff

Stayed on building opposite the pub. The closest thing to a hostel / bedsit premises I gave stayed in for a while. A faint odour of 'old' hits you at the front door - not the best. Check in / out was good, nice and friendly. Evening meal in pub was ok. A nice Merlot though a little pricey for a large one. All in all, they wont see me again...

Room clean, in need of update. The breakfast was below average!!

Very pleasant stay, great customer service staff very helpful, comfortable clean room.

Was in room 5. Been in this one before. Room is fine apart from being close to kitchen and fan did not stop until 1130 pm and started again before 7am.

Staff were nice and friendly but the room was freezing !

Tired, worn carpet. Old bathroom

Nice stay. Spacious family room. Great atmosphere in the bar area. Paid to have breakfast which really was not great so wouldn't have that again but would book a room here again.

Rooms need some TLC, no air conditioning and due to ground floor room facing main road, no safe ability to have window open.

Good Breakfast, off road parking and good value evening meal. Great location for the NEC. My only issue was the room was very hot and no way to cool it down.

Lovely large room and bathroom. Attentive and friebdly staff

A decent easy option to stay for a night. Room was basic, but reasonably had everything we needed. Room was up in the antic, it was very hot with limited ventilation. The radiators were also on which didn't help. Tried to request early check in via different means. Called the hotel no less than 7 times before arriving, could never get through to anyone. Messaged, emailed too. Managed to get early check in on the day, but it was not without stress for us, and pressure on the housekeeping team.

The location of the hotel was very good as we walked around quite a bit. When we arrived we expected 2 twin beds, however we had a twin and pull-out sofa….no issues, just unexpected. Within minutes we discovered that the tv did not work and they immediately changed us to another room. The bed configuration was the same, but the decor was much fresher. Both rooms were very quiet. Overall it was a good experience!

Room 24 (in separate building across the road to pub) was a good size. Bathroom was also fair size however was a little tired - could do with upgrade & increase lighting.

We had a family & friends weekend to Gardeners World & Good Food Show at the NEC. The Coleshill Hotel is perfectly located so I booked 4 rooms. What a pleasant surprise it was and gem of a place I will certainly be returning to when I am in the West Midlands on business. Plenty of car parking which is free for guests. Great wifi connection. Smart TV in room. A bath, not shower - What a treat! Great food selection, reasonably priced But best of all, the staff. Reece who checked us in was born to be in hospitality. He's softly spoken, engaging, happy to answer any (daft) questions. He was very thorough explaining everything in just the right amount of detail. Unfortunately I didn't get the name of the lad who took our orders in the restaurant. Again he was patient, pleasant, nothing too much trouble - wonderful customer service. Thank you to the team for a lovely stay, catering from ages 22 - 78 with various needs.

The staff were really friendly at the Coleshill Hotel. The room was really clean and the beds were extremely comfortable. We also had a lovely breakfast in the morning. We had a really lovely stay and found it very convenient for the NEC.

Lovely large room and bathroom. Attentive and friebdly staff

The rooms were very comfortable the atmosphere was pleasant and the receptionists, both very friendly and helpful. Great value would stay again

Comfortable clean room, friendly staff

The staff are great, so friendly and welcoming. The food is great. The bed was very comfy and the bathroom huge. Great access for the NEC just a few miles away. The only thing I would say is the carpet in the room needs replacing.

A decent easy option to stay for a night. Room was basic, but reasonably had everything we needed. Room was up in the antic, it was very hot with limited ventilation. The radiators were also on which didn't help. Tried to request early check in via different means. Called the hotel no less than 7 times before arriving, could never get through to anyone. Messaged, emailed too. Managed to get early check in on the day, but it was not without stress for us, and pressure on the housekeeping team.

Fantastic staff at check- in, restraint and check-out

Staff friendly, service good, food good, beds comfy.

My daughter and I booked and paid for a family room at the Coleshill Hotel as we were meeting up with friends in Birmingham and there were no twin rooms available. We were fine with this as we would then have plenty space to have drinks with our friends before going out and when we came back (our friends were also booked at the Coleshill). When we went to our room, it was a double room so I went back down to reception to let the, know there had been a mistake. She informed me that they had no family rooms left, I persisted saying that they had taken the booking so it must have been available when we booked it. She mumbled something about how sometimes companies like hotels.com don’t always tell them what size of room is booked, She then said she’d check to see if she could swap me into one of those guests hadn’t arrived yet. I was then informed that the bookings beside the family rooms had ‘must not be moved’ beside them. I let the receptionist know that I was unhappy with the situation and that I wanted a refund of the extra amount paid for the family room. I then spoke to the hotel manager who promised me that he would refund one nights stay for me but that it would need to wait until the Monday morning because it had been booked through hotels.com. Two weeks on and still no sign of a refund. Shocking way to treat paying guests. There is no way of contacting hotels.Com directly about this and the hotel clearly aren’t interested in sorting it. Won’t be back

Stayed mid-week for the night. Great hotel/pub . Great price and powerful shower in bathroom. Very convenient for NEC/NCC £10 taxi ride

The staff were really friendly at the Coleshill Hotel. The room was really clean and the beds were extremely comfortable. We also had a lovely breakfast in the morning. We had a really lovely stay and found it very convenient for the NEC.

Good Breakfast, off road parking and good value evening meal. Great location for the NEC. My only issue was the room was very hot and no way to cool it down.

Slightly dated & a little tired, but clear & good hot food, cold drinks in the bar - pleasant enough & very handy if your working at the NEC

We only stayed one night as attending an event at the NEC. The bedroom was fine . Didnt like having to climb up to the second floor though as have some mobility problems . It was oainful and slow for me. I didnt notice any options for disabled on the booking site. Breakfast was great. Lots of options and presented beautifully. Staff were friendly and attentive. I would certainly consider staying again if I needed to go to the NEC.

cheers to service staff... other than that average for bham. close to nec by car.

Good central location on main street plenty of night time places to visit.

I love this hotel, but staying over a weekend is a less than pleasant experience for a jet lagged patron wanting some sleep. The first floor pub closes at 12:30, at which point the party heads to the street, just below my window. Lots of drunken yelling, screaming and foul language from drunken pub patrons. Friday night was bad, but Saturday night was off the charts bad, with not only people yelling and screaming but they got their cars involved, blocking the street entirely with a game of "chicken"- threatening to crash cars that were in the way. The worst of it was the revving engines and very loud explosive backfiring of engines, as loud as gunshot. A person with ptsd would have had a real issue.....This establishment blames the pub down the road, the fact that it's High Street, and to be expected. NO! They need to decide what to do about this. My second time at this hotel and the same issues. Clearly they need a policy for closing on weekends- like a cop on the street to control the drunks. None of them should have been driving. Coles Hill is a lovely town. I don't know why they put up with this. The hotel staff is fabulous, the restaurant is great, the room was comfortable and clean, and it was a great location. I hope this can be rectified. I would stay again, but not unless a policy is put in place to make a restful night's sleep possible. After all, isn't that the point of a hotel?

This is a basic English pub with rooms above. Located on a quite busy main street and bus route. Small free car park. No electric charging stations (Morrisons is nearby).

Handy location for the NEC. Friendly staff. Nice room. Good food for breakfast and evening meals. The next door pub/inn was a bit noisy on Friday and Saturday nights. Not a major issue but earplugs are recommended if you are on an early start the next day.

Hotel itself is fine, clean, the room was comfortable and well equipped with TV and tea and coffee making equipment. The food in the restaurant was variable. Starters were expensive for what they were and some of the main courses were excellent while others were only mediocre.

Good dinner choices, great breakfast, large spacious, though dated room with a comfortable bed

Nice stay. Spacious family room. Great atmosphere in the bar area. Paid to have breakfast which really was not great so wouldn't have that again but would book a room here again.

The hotel itself was really nice and comfortable. Would definitely stay here again. We booked food as well and it was outstanding. Quite possibly the nicest pub food I’ve ever had.

We were met by very pleasant young man who explained everything very well. The food was very good and reasonable price. Rooms and beds were very clean and comfortable. The cooked breakfast was delicious, and the continental breakfast choice, is one of the best i have ever seen - so much choice. Serving staff were very customer focused and Laura particularly was very helpful and pleasant. Plenty of car parking. would most certainly stay here again in the future. Well done to what appears to be a young conscientious hospitality team .

Food was excellant, compliments to the Chef. Beer in excellant condition and well maintained. Good off road parking. Friendly staff.

Staff fabulous. Room fabulous. Inconsiderate guest upstairs banging around from 6-midnight 😡. Booked table for Sunday roast. Ran out of roast meats.

What a great hotel. If it had some money spent on it. Staff really friendly. Food poor Microwaves are us. Scampi who can get that wrong. They did. Tv too small and poor signal. No WiFi in room. Come on Green king you are a 2.1billion pound company. This place could be a gem. Where you could charge more if you get the food etc right.

Room clean, in need of update. The breakfast was below average!!

Staff friendly, service good, food good, beds comfy.