The Westin Washington Dulles Airport

none

Unfortunately, my experience was negatively impacted due to an injury I sustained while entering the airport shuttle. The seatbelt latch appeared to be defective and exposed sharp metal, which caused a cut to the middle of my left hand. Since the incident, I have been experiencing substantial discomfort, including pain, numbness, and difficulty with flexibility in my hand and wrist area. I was extremely uncomfortable throughout the night due to the severity of the pain and irritation following the injury. I intend to seek medical attention once I arrive at my final destination. I wanted to formally bring this matter to your attention, as guest safety should remain a top priority and I believe this defect poses a risk to others as well.

Clean room

Very attentive staff. Very clean

Everything was nice.