Voltar para pesquisa

Hilton Garden Inn Jackson Downtown

US$ 126

/ noite

Média para outubro

Hilton Garden Inn Jackson Downtown - Image 1

Hilton Garden Inn Jackson Downtown - Quarto

Hilton Garden Inn Jackson Downtown - Quarto

Hilton Garden Inn Jackson Downtown - Piscina

Hilton Garden Inn Jackson Downtown - Restaurante

Preços para Hilton Garden Inn Jackson Downtown

Selecione datas para ver preços e disponibilidade

US$ 126

/ noite

Média para outubro

Média de preços por mês

Em Hilton Garden Inn Jackson Downtown, a diária custa em média US$ 85 no mês mais barato (junho) e US$ 126 no mês mais caro (outubro), com base nos últimos 12 meses.

Preço médio da diária em Hilton Garden Inn Jackson Downtown por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 96
fevereiro	US$ 102
março	US$ 97
abril	US$ 92
maio	US$ 97
junho	US$ 85
julho	US$ 91
agosto	US$ 88
setembro	US$ 101
outubro	US$ 126
novembro	US$ 107
dezembro	US$ 87

Mais caro: outubro (aprox. US$ 126)

Mais barato: junho (aprox. US$ 85)

Sobre esta propriedade

Desfrute de instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, lojas no local e lareira no saguão.

Comodidades

Desfrute de instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, lojas no local e lareira no saguão.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-in expresso.

Jantar

Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto (horário limitado). Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã self-service disponível diariamente, entre 6h e meio-dia, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 186 quartos com geladeiras e TVs LCD. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e canais de TV premium para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres para notebook e micro-ondas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.

Localização

Com localização central em Jackson, Hilton Garden Inn Jackson Downtown fica a 5 minutos de carro de Jackson State University e de Robert Johnson Blues Foundation. Este hotel fica a 0,4 km de Jackson Convention Complex e a 0,6 km de Russell C Davis Planetarium.

Lugares próximos

Robert Johnson Blues Foundation(0.2 milhas)
Jackson Convention Complex(0.3 milhas)
Russell C Davis Planetarium(0.3 milhas)
Lamar Life Building(0.4 milhas)
International Museum of Muslim Cultures(0.4 milhas)
Mansão do Governador do Mississippi(0.4 milhas)
Mississippi Museum of Art(0.5 milhas)
Smith Robertson Museum & Cultural Center(0.6 milhas)
Old Capitol Museum(0.6 milhas)
Old Mt Helm Baptist Church(0.7 milhas)
Mississippi War Memorial Building(0.8 milhas)
Jackson State University(0.8 milhas)
Capitólio Estadual de Mississippi(0.9 milhas)
COFO Civil Rights Education Center(1 milhas)
Museu dos direitos civis do Mississippi(1.2 milhas)
Aeroporto Internacional de Evers (JAN)(12.1 milhas)
Aeroporto Bruce Campbell Field (DXE)(12.8 milhas)

Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Salas de reuniões
Armazenamento de bagagem

Localização

235 W Capitol St, Jackson (centro), Jackson, Mississippi, Estados Unidos

Robert Johnson Blues Foundation (0.2 milhas)

Jackson Convention Complex (0.3 milhas)

Russell C Davis Planetarium (0.3 milhas)

Lamar Life Building (0.4 milhas)

International Museum of Muslim Cultures (0.4 milhas)

Mansão do Governador do Mississippi (0.4 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto, 1 cama King, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Geladeira

7

Não-fumante

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Geladeira

7

Quarto, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Geladeira

7

Quarto, 2 camas Queen, para não fumantes

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Geladeira

9

Não-fumante

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Geladeira

7

Suíte, 1 cama King, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

400 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Não-fumante

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

400 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hilton Garden Inn Jackson Downtown

7

Bom

Com base em 1.003 avaliações verificadas

Quem se hospeda aqui?

Negócios

41%

Casal

20%

Famílias

23%

Grupos

7%

Viajantes individuais

6%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Hilton Garden Inn Jackson Downtown, os hóspedes elogiam o edifício histórico e frequentemente destacam a simpatia da equipe e o serviço de manobrista, mas relatam operações inconsistentes, com problemas recorrentes em relação às hidromassagens e piscinas, ar condicionado, disponibilidade de toalhas e taxas de estacionamento exclusivo para manobristas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Hilton Garden Inn Jackson Downtown, os hóspedes elogiam o edifício histórico e frequentemente destacam a simpatia da equipe e o serviço de manobrista, mas relatam operações inconsistentes, com problemas recorrentes em relação às hidromassagens e piscinas, ar condicionado, disponibilidade de toalhas e taxas de estacionamento exclusivo para manobristas.

O feedback sobre a limpeza é misto, variando de quartos impecáveis a relatos de mofo, roupas de cama manchadas e falhas na manutenção, como persianas quebradas ou iluminação fraca. Muitos acham a localização no centro conveniente para a JSU, a Amtrak e o Capitólio, embora alguns sintam que a área circundante carece de opções de restaurantes e pode parecer insegura após o anoitecer. O serviço de restaurante e bar no local varia de acordo com o dia, com alguns apreciando o café da manhã enquanto outros encontram fechamentos, atendimento lento ou preços altos. Espere uma estadia charmosa com uma equipe prestativa, mas com consistência irregular.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O estacionamento exclusivo para manobristas com taxas noturnas é comum, e vários hóspedes relataram hidromassagens/piscinas fora de serviço ou com água fria. Alguns também notaram fechamentos ou serviço limitado no bar/restaurante, bem como problemas ocasionais com elevadores/chaves digitais.

Avaliações dos hóspedes relacionadas

6

Andrea

6 de out. de 2024

·

Hospedou-se por 1 noite

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

8

Shannon

31 de mai. de 2024

·

Hospedou-se por 1 noite

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

6

Christine

16 de dez. de 2024

·

Hospedou-se por 2 noites

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

2

Africa Murphy

24 de nov. de 2025

·

Hospedou-se por 1 noite

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

6

Brittany Lee

26 de jan. de 2024

·

Hospedou-se por 1 noite

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Kory

3 de fev. de 2025

·

Hospedou-se por 1 noite

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

10

Gregory

15 de mar. de 2025

·

Hospedou-se por 1 noite

Enjoyed our stay, hot tub in pool area was not hot

Enjoyed our stay, hot tub in pool area was not hot

2

Terri T

13 de mar. de 2025

·

Hospedou-se por 2 noites

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

6

Maria

16 de fev. de 2025

·

Hospedou-se por 2 noites

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

2

Reginald

18 de set. de 2025

·

Hospedou-se por 3 noites

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: muitos hóspedes acharam os quartos muito limpos, enquanto outros relataram mofo, roupas de cama manchadas ou não lavadas, cabelo em banheiros e sujeira na manutenção dos chuveiros. O acompanhamento da equipe de limpeza variou.

Avaliações dos hóspedes relacionadas

10

Marisa

30 de ago. de 2025

·

Hospedou-se por 1 noite

Clean and comfortable. Historic building is beautiful.

Clean and comfortable. Historic building is beautiful.

2

rayshad

13 de abr. de 2025

·

Hospedou-se por 2 noites

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

2

Kaitlynn

15 de fev. de 2025

·

Hospedou-se por 1 noite

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

2

Felisha

20 de jun. de 2025

·

Hospedou-se por 1 noite

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

4

Alicia

19 de dez. de 2024

·

Hospedou-se por 1 noite

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

10

Thomas

25 de fev. de 2024

·

Hospedou-se por 1 noite

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

4

michael

12 de set. de 2025

·

Hospedou-se por 1 noite

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

10

Zoyle

10 de ago. de 2025

·

Hospedou-se por 2 noites

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

6

shanda

17 de mai. de 2025

·

Hospedou-se por 2 noites

The hotel was dirty

The hotel was dirty

4

Kenosha

24 de mar. de 2025

·

Hospedou-se por 1 noite

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos em um edifício histórico com camas confortáveis, mas muitos mencionam características antigas, ar condicionado pouco confiável ou fraco, persianas ou cortinas problemáticas e TVs desatualizadas sem aplicativos de streaming. Alguns relataram ruído de trens e problemas ocasionais com o Wi-Fi.

Avaliações dos hóspedes relacionadas

8

Stephanie

23 de mai. de 2023

·

Hospedou-se por 1 noite

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

8

Rebecca

3 de jun. de 2025

·

Hospedou-se por 1 noite

I booked a room with a view and I received a room that didn’t have one

I booked a room with a view and I received a room that didn’t have one

4

Nick

1 de jun. de 2025

·

Hospedou-se por 1 noite

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

4

Anthony

3 de ago. de 2025

·

Hospedou-se por 1 noite

Room was extremely hot

Room was extremely hot

4

Johnathan

27 de set. de 2025

·

Hospedou-se por 1 noite

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

8

Jade

11 de out. de 2023

·

Hospedou-se por 1 noite

Comfortable beds and friendly staff. Cleanliness could be better.

Comfortable beds and friendly staff. Cleanliness could be better.

8

Eric

7 de ago. de 2025

·

Hospedou-se por 1 noite

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

10

Dianne

5 de mai. de 2025

·

Hospedou-se por 2 noites

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

4

Yvonne

2 de abr. de 2023

·

Hospedou-se por 1 noite

The hotel rooms are very small and in need of repairs and upgrades.

The hotel rooms are very small and in need of repairs and upgrades.

4

Lori

6 de jan. de 2025

·

Hospedou-se por 1 noite

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe e o manobrista são frequentemente elogiados pela simpatia e prestatividade, mas o serviço pode ser lento ou ineficiente, com longas esperas, pedidos de toalhas ignorados e problemas com cartões-chave. A disponibilidade na recepção e a resolução de problemas variam.

Avaliações dos hóspedes relacionadas

6

Melissa

7 de jul. de 2025

·

Hospedou-se por 1 noite

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

10

Moyah

30 de mar. de 2023

·

Hospedou-se por 1 noite

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

10

Unique

23 de ago. de 2025

·

Hospedou-se por 4 noites

The staff gave amazing customer service

The staff gave amazing customer service

2

Luciana

18 de dez. de 2023

·

Hospedou-se por 2 noites

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

4

KELVIN

22 de ago. de 2024

·

Hospedou-se por 2 noites

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

6

Micah

6 de jul. de 2023

·

Hospedou-se por 1 noite

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

10

Sharon

8 de set. de 2025

·

Hospedou-se por 1 noite

Everyone had great customer service! William and Jamal were the best, very nice hotel.

Everyone had great customer service! William and Jamal were the best, very nice hotel.

10

Roberta

8 de abr. de 2025

·

Hospedou-se por 1 noite

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

4

Charles

18 de dez. de 2024

·

Hospedou-se por 1 noite

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

2

Marly

25 de jun. de 2025

·

Hospedou-se por 1 noite

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização central no centro, perto da JSU, do Capitólio e da Amtrak. Vários avaliadores sentiram que a área imediata tem opções limitadas de restaurantes acessíveis a pé e pode parecer insegura, especialmente à noite.

Avaliações dos hóspedes relacionadas

8

Stephanie

23 de mai. de 2023

·

Hospedou-se por 1 noite

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

10

Samuel

3 de ago. de 2023

·

Hospedou-se por 1 noite

Seedy area around this wonderful hotel

Seedy area around this wonderful hotel

10

Kathy

17 de jun. de 2024

·

Hospedou-se por 2 noites

The hotel was nice and clean but the location seems to be unsafe.

The hotel was nice and clean but the location seems to be unsafe.

10

Roger

25 de fev. de 2023

·

Hospedou-se por 1 noite

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

10

Jacoquyn

24 de mai. de 2024

·

Hospedou-se por 1 noite

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

6

Tonia

10 de abr. de 2024

·

Hospedou-se por 3 noites

Great location to visit jSU

Great location to visit jSU

10

James

20 de abr. de 2024

·

Hospedou-se por 1 noite

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

8

Billy

29 de mai. de 2025

·

Hospedou-se por 3 noites

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

8

Jon

17 de abr. de 2024

·

Hospedou-se por 2 noites

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

10

robert jason

6 de out. de 2024

·

Hospedou-se por 2 noites

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A qualidade e a disponibilidade do café da manhã variam: alguns apreciaram, enquanto outros o acharam caro, lento ou indisponível devido a fechamentos ou restrições de licenciamento. As opções próximas são limitadas, embora alguns hóspedes tenham encontrado locais fora do hotel.

Avaliações dos hóspedes relacionadas

10

Bethany

20 de jan. de 2023

·

Hospedou-se por 2 noites

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

8

Marissa

21 de set. de 2025

·

Hospedou-se por 2 noites

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

8

James

3 de fev. de 2025

·

Hospedou-se por 3 noites

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

10

Melissa

18 de nov. de 2024

·

Hospedou-se por 1 noite

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

10

Andra

2 de dez. de 2024

·

Hospedou-se por 2 noites

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

4

BrandiKay

26 de jan. de 2025

·

Hospedou-se por 1 noite

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

6

Brittany Lee

26 de jan. de 2024

·

Hospedou-se por 1 noite

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Rovene

12 de fev. de 2023

·

Hospedou-se por 1 noite

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

2

Terri T

13 de mar. de 2025

·

Hospedou-se por 2 noites

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

8

Anthony

6 de out. de 2024

·

Hospedou-se por 1 noite

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Jimmy

há 2 semanas

·

Hospedou-se por 2 noites

The property is very quiet so anyone looking for that would be in heaven. I noticed valet kept having some issues but hopefully it was just for The weekend I was there. Otherwise it was a great stay.

The property is very quiet so anyone looking for that would be in heaven. I noticed valet kept having some issues but hopefully it was just for The weekend I was there. Otherwise it was a great stay.

2

Jean

20 de set. de 2026

·

Hospedou-se por 1 noite

The rooms and halls were dirty, with stains. The water came out brown in the shower, there was only a skeleton staff and they weren't helpful. The gym/pool were closed. They didn't give us a receipt or call a manager for us to talk to. The only saving grace was Fabian in the bar/restaurant who went the extra mile to get us a last-minute, surprise birthday cake. The dinner was ok, but Fabian had to walk across the lobby to get food or run credit cards.

The rooms and halls were dirty, with stains. The water came out brown in the shower, there was only a skeleton staff and they weren't helpful. The gym/pool were closed. They didn't give us a receipt or call a manager for us to talk to. The only saving grace was Fabian in the bar/restaurant who went the extra mile to get us a last-minute, surprise birthday cake. The dinner was ok, but Fabian had to walk across the lobby to get food or run credit cards.

2

Valleria

18 de set. de 2026

·

Hospedou-se por 3 noites

It was a terrible experience. Checked-in September4th … as I approached the service counter no formal greeting But a nod with his head for me to move toward the desk. Who’s name is the reservation in? I provided my last name! I thought that was horrible, but then he pointed down to the credit card machine and said you can go ahead and swipe your card … I had to ask for what? He stated, “ oh , for incidentials”. I said that is a part of your disclosure to guest right? He responded, “ yeah , yeah”! It only got worse as I had booked the entire weekend! Once receiving the room assignment, I went to the room to disover it was hot and stuffy. We turned the air on but hours passed and it still wasn’t working and we tossed and turned throughout the night trying to get comfortable. The next morning we notified the first desk and maintenance came supposedly fixing thr air, however to no avail! We went out for a few hours and returned and still HOT in the room.They reluctantly changed our room and in new room the air was working but the water in the shower and that flushed in the toilet was brown! HORRID! I called to ask for more towels when left the other toom we needed more ,but was told they were being washed. Then I needed to iron but there wasnt one and the clerk could come to the front desk to get one! Tried to make coffee using our own bottled water, however, the Keurig didnt work. We found the cleaning lady in the hallway and she swapped out one that did work! Then i just

It was a terrible experience. Checked-in September4th … as I approached the service counter no formal greeting But a nod with his head for me to move toward the desk. Who’s name is the reservation in? I provided my last name! I thought that was horrible, but then he pointed down to the credit card machine and said you can go ahead and swipe your card … I had to ask for what? He stated, “ oh , for incidentials”. I said that is a part of your disclosure to guest right? He responded, “ yeah , yeah”! It only got worse as I had booked the entire weekend! Once receiving the room assignment, I went to the room to disover it was hot and stuffy. We turned the air on but hours passed and it still wasn’t working and we tossed and turned throughout the night trying to get comfortable. The next morning we notified the first desk and maintenance came supposedly fixing thr air, however to no avail! We went out for a few hours and returned and still HOT in the room.They reluctantly changed our room and in new room the air was working but the water in the shower and that flushed in the toilet was brown! HORRID! I called to ask for more towels when left the other toom we needed more ,but was told they were being washed. Then I needed to iron but there wasnt one and the clerk could come to the front desk to get one! Tried to make coffee using our own bottled water, however, the Keurig didnt work. We found the cleaning lady in the hallway and she swapped out one that did work! Then i just

6

Freda

8 de set. de 2026

·

Hospedou-se por 2 noites

The men at the front desk was pleasant. Not the ladies so much. The morning I cam down to ask for more towels. The staff was talking with another staff member. Did not say anything to me until they finished their conversation. And we never received any more towels. For that reason I would never recommend this hotel.

The men at the front desk was pleasant. Not the ladies so much. The morning I cam down to ask for more towels. The staff was talking with another staff member. Did not say anything to me until they finished their conversation. And we never received any more towels. For that reason I would never recommend this hotel.

8

Aubrey

6 de set. de 2026

·

Hospedou-se por 2 noites

It’s was good stay overall.

It’s was good stay overall.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.