威爾克斯巴歡朋套房飯店

Everything was great! Very clean room, nice amenities! Clean pool, hot whirlpool, friendly staff and good breakfast. No complaints.

Swimming pool and hot tub needed cleaning.

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

The Staff was accommodating, kind, and efficient. The dining area was kept very clean. The breakfast choices were always fresh and stocked. The pool area was clean. The workout room was well equipped and very clean.

Nice swimming pool and whirlpool, relaxing

Very friendly staff and clean pools and whirpool

We liked the property. My kids enjoyed to pool and hot tub. Also, it has gym saloon and the gym saloons open 6 am to midnight. Pool time is open 8 am to 10 pm. Their staffs are very polite and helpful. Breakfast time start 6 am until 10 am. Everything is good. Thank you for everything.

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

Staff was fast and efficient upon arriving. Room was clean, beds were comfortable. Pool and spa were nice and relaxing. Lots of restaurants around to choose from. Area was nice.

Would be five stars if not under renovation and pool was warmer.

Both of the beds were extremely dirty, multiple stains on the actual mattress's (pee, blood, other liquids.) The rugs had a ton of stains, dirty and was not up to standard. Went to take a shower and the water was a bright yellow. Let it run for over a half hour to see if it would clear up.( it was still a light yellow) Ultimately I couldn’t shower. Tried breakfast in the morning, that was horrible, orange juice tasted terrible, bacon was tough, I could go on. I am extremely unsatisfied and not happy with my stay at this hotel. Will never stay there in the future.

Rooms were very clean, staff was very friendly.

Water pressure seemed low in shower, may have been the shower head. There were bugs of a couple different varieties in our room, not something you want to see, when the fear of bringing some bugs home from a hotel is there. They appeared not to be bed bugs, but still makes one wonder if they're here, what else is. Hot tub seemed a bit neglected, foam on top (dirty?). Couldn't add photos of bugs.

I've stayed in the area before which is conveniently located nearby many restaurant & food options. Retail. And entertainment all within a quick drive. Hotel it self was very clean. My daughter and me both mentioned the hallway & elevator having a nice smell. Rooms were pretty clean as well. Beds were very comfy! Anything i needed from reception they were more than happy to assist. And as a non breakfast eater most days, i ate everything minus eggs. Very nice, quiet, relaxing stay.

We really enjoyed our brief stay! The hotel was very clean and well managed. Our kids loved the pool/hot tub, and the breakfast options in the morning were fantastic. We had no issues with our room and had no disruptions while sleeping. We'd happily book another stay if we ever come through the area again!

Very well maintained. Staff was extremely welcoming, kind and attentive. Room was spotless, fixtures and furniture while not brand new, were quality. Met all our needs.

Great stay other than used bar of soap left in shower. Staff seemed genuinely concerned about it.

The hotel appears recently updated, very clean and rooms and hallways, has very nice carpet

Very clean proprerty, everything we need was provided.

Kind person at desk. We had to change room because two dogs were barking in the room next door. In the morning there was vomit in one of the elevators. Room was clean.

The mattress was terrible. Very old amd hole in the middle

I've stayed at this hotel a number of times and it's one of my favorite places to stay overall. The staff is friendly. The rooms are modern and clean. The breakfast is good. My only complaint is the old school tv selection style, compared to the offerings of the other sister hotels.

All staff were very nice and helpful. The breakfast was awesome!! Room was small due to so much big bulky furniture. Room was pretty clean other than many super dusty areas where when clothes were laid on that area they needed cleaned off. Shower water pressure was great. Beds were comfortable but a bit noisy. WiFi was available to connect our phones but we brought our Roku and the hotels signal was too week to get it to work. It was quiet most of the time even with a lot of guest at the hotel. I picked this hotel specifically for the hot tub and pool but it was chilly in the pool area and the water was cold, so my little one couldn't really enjoy it. Hot tub was nice other than it had a weird smell. The one thing that was really disappointing is there's no food vending machines for snacks but there is a small food store the hotel has but everything is insanely priced. For example a 20 oz soda was $4, pack of gum $4, a mini frozen pizza $11, small bag of chips $4. I wasn't doing any of that. There is a vending machine for drinks where a 20 oz soda is $1.75 so I was thankful for that. Also, the TV in the breakfast area always had left leaning shows on it like the view or CNN and we just thought there could have been something on more natural or not political at all. Overall the stay was nice for the most part.

I was disappointed that the room size was small compared to others that I have stayed at in the past. For the price that I was charged, I would have expected a little more.

A large outdoor air conditioning unit was extremely loud and let us awake all night.

One problem was the table between the beds was small and just a surface jutting from the wall - no drawers. Not enough room for my CPAP, tablet, phone and meds.

Bathroom sinks are too high. No outlets by beds or bedside lights.

The hotel is very nice, but the toilets are too low to the ground

Clean rooms, loud hvac, clean facilities, clean pool, less chlorine. Nice hot tub. Friendly staff.

Everyything is excellent except AC is quite loud.

Greeting upon arrival was great. Ron was very pleasant and helpful. Room was clean and fresh.

Front desk clerk was rude during check in.

Great service and easy check in and out

Was hassled to check in. Passport was not sufficient ID to check in. It was ridiculous

The staff was very friendly at check in & check out. My wife forgot her personal pillow when we left. They kindly shipped it back to us. Thank you!

Everything about the hotel was excellent. Centrally located to where we needed to be. The only drawback was at the checkout they said we had not paid. Thankfully I had the receipt from Hotels.com. I would travel with your receipt so that you don't pay twice.

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

Front desk customer service was very professional

The early check in was fabulous! We arrived earlier than expected. The welcome Wanda was the first thing I noticed on the tv screen in the room. Then the sanitizer wipes for the tv remote. Both were very nice perks. The room was clean and comfortable. The bagged waffles and bagels at the door as you leave.....nice touch. Plenty of room for breakfast. Lots of tables and not cramped into a small room The one thing that would have made our stay better would have been a shuttle to and from the Kirby Center.

Manager and staff were very helpful! Great customer service. Will definitely stay here again!!

Perfect area for shopping.

Great location… close proximity to lots of stuff

Several dining options very close by. Convenient to interstate highway

Easy to reach just off I81 and lots of places to eat near by

Very centrally located to everything we wanted to do!

The property is conveniently located off route 81 with a nice area in back for walking pets. Friendly staff at check in, room was clean with plenty of space. Breakfast in the morning well stocked.

“Everything was very nice, very clean, and very quiet. What I liked the most was that there were many places to eat nearby that you could walk to, and the area was peaceful. I 100% recommend it.”

This place is convenient to I-81. Nice rooms. The road to the place is in need of repair.

Needed to stay somewhere close to the Mohegan Sun Arena for a show we were attending. The hotel was very clean and the staff was very helpful and polite. The walk to the arena was not bad at all. Will stay here again if we attend another show at the arena.

Great stay, and the staff were very helpful. Location is ideal too.

The Breakfast is the only thing lacking.

Warm cookies, hot coffee, friendly staff, we loved this hotel. The pool and hot tub called to us bet we were too tired. Breakfast was a treat. Lots to choose from and a pretty dining area. My teenager appreciated the S’mores waffles and Chobani yogurt

The room was great, no issues there; the bathroom was nice as well but the shower head needed to be replaced (no center spray). The breakfast was served from 6am-10am, we arrived at the breakfast at 9:15am and the food was very sparse: the container of oatmeal was empty, the fruit salad bowl had 2 small pieces of melon left, etc. as it was not well maintained (obviously!), however upon departing after 10am when breakfast was over we observed workers walking out with large quantities of fruit, etc. which gave us the impression that the food was being “saved” for them. I’m fine with sharing with them, but fair is fair. This was very disappointing to us and we would think twice about staying here again as when breakfast is included, you don’t expect it to be the bare minimum amount of food. We didn’t expect it to be overflowing as well since we were on the late side, but we did expect better than what was there. Also, at the coffee station, the flavored creamers were mixed in with the plain creamers which made it difficult having to dig through the container to find the unflavored ones….we weren’t the only ones who commented on that issue - overall, sad to say, not a great experience.

clean and quiet good breakfast

Breakfast was not good. The chicken sausage tasted like cardboard. All the juices were way too watered down. Cut fruit looked old. Our eyes were burning for hours after being in the pool. Too much chlorine.

We had a wonderful stay! The staff was very help making sure we had enough room for our family of 5. Great breakfast!

The breakfast options were lacking. Otherwise a great stay

Everything was great! The service we received was beyond our expectations. The parking and the room were great and the breakfast was much better than what we normally experience at other hotels. You are to be commended!!!!

We enjoyed our stay! The staff was friendly and welcoming. The room was very clean and the beds were comfortable. My kids enjoyed the pool and hot tub. It's nice that there are windows by the pool with lots of natural light coming in and a patio outside if you wanted fresh air. I really, really appreciated the coffee station in the lobby, and the breakfast was lovely with lots of options. I would definitely stay here again.

The breakfast was absolutely terrible