Ada Inn & Suites

Gross

They are great, professional, helpful with anything that a customer would need

Our experience at this hotel was VERY disappointing from the start, with conditions getting worse the further our stay progressed The remodeling efforts seemed to be the root of some issues, including a parking lot littered with nails that unfortunately damaged one of my tire. Despite the hotel's claim of being dog-friendly, they lack grass on the premises. We were informed that our booking was non-refundable, which seemed inflexible. The room's air conditioning unit was mounted high on the wall, making it difficult to adjust without assistance. Uponcentering the room the carpets were dirty, grimey feeling, the bathroom tub showed significant rust on the knobs and spout and drain, which was particularly concerning given my partner's health situation. The room's cleanliness was a huge concern, with dirty bed sheets. Notably, the staff seemed absent, leaving us to deal with issues on our own, including a jammed door that took over 10 minutes to open after I became locked in. The lack of amenities such as TV wouldn't work no WiFi, than thin, cheap towels, we could have paid less down the road, this made for a really regrettable stay. Given these issues, I would strongly advise against recommending this hotel. They charged me for my service dog. Oklahoma law states they can ask one question, my dog had all her tags and miro chip. They BROKE THE LAW by charging me for our service dog! They demanded papers. I don't have to show papers!! I DO NOT RECOMMEND THIS HOTEL!!

Staff was nice. My tv and air didnt work the whole night..BUT..i didnt report it to the property owners or i believe they would have fixed it