Americas Best Value Inn Wildersville

It was good I have no complaints

The room was old and outdated. Some outlets didn't work. The pool was not available. The continental breakfast was a small pastry and an apple. Overpriced for what I got. I've stayed at much nicer hotels for less.

I'm going to preface this by saying that I've worked in hospitality for 16 years and am extremely lenient and understanding. This is probably the first 1 star review I've ever given. I booked a room for 4 nights through expedia. We arrived relatively late and tired after driving all day, so didn't get a great look at the room before passing out. The next morning, we noticed that everything in there was gross and sticky. It took looking at the bottom of my son's feet, who had been walking around without socks for about 3 minutes, to see how disgusting. They were literally JET BLACK. I politely called the front desk to tell them I wished to cancel the rest of my stay the next day, since we had already passed the check out time for that day, and that I was willing to pay for 2 nights, even though we would actually be leaving that day. The extremely rude woman in the office informed me that I couldn't recieve a refund because I booked through a third party. I called Expedia and negotiated a refund for the following 2 days. Me and my partner went into the office to, as politely as humanly possible, inform her of the situation. She literally stared at us like a hateful, yet brain dead sloth, for 30 seconds without saying anything, before we said we'd be leaving a comment. Worst hotel experience I've had in my 35 years of life, and I've had a lot. Still haven't recieved my refund, 5 days later.

Great

Paid for an handicap accessible room was only offered a regular room yet handicap rooms went vacant during tge stay. No breakfast offered. No television available outside 3 channels. Upon checkin the bathroom had not been fully cleaned. I have spent several nights here over the last 6 years; however, overall experience keeps going downhill.