Las Nubes De Holbox
116 US$
/ noche
Promedio para noviembre
Precios para Las Nubes De Holbox
Selecciona fechas para ver precios y disponibilidad
116 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Las Nubes De Holbox, los precios por noche son de 99 US$ de media en el mes más barato (octubre) y de 219 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 184 US$ |
| febrero | 176 US$ |
| marzo | 166 US$ |
| abril | 148 US$ |
| mayo | 104 US$ |
| junio | 102 US$ |
| julio | 138 US$ |
| agosto | 147 US$ |
| septiembre | 107 US$ |
| octubre | 99 US$ |
| noviembre | 116 US$ |
| diciembre | 219 US$ |
E
F
M
A
M
J
J
A
S
O
nov · 116 US$
N
D
Más caro: diciembre (aprox. 219 US$)
Más barato: octubre (aprox. 99 US$)
Acerca de esta propiedad
Relájate en este hotel frente al mar con 3 piscinas al aire libre, un spa y un restaurante en el establecimiento con vistas al océano.
Ubicación
Las Nubes de Holbox se encuentra en Isla Holbox, en una playa privada. Acércate a Paseo de la playa Kuka y Holbox Ferry si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Playa de Holbox o Área de protección de flora y fauna Yum Balam. Te encantará explorar la zona y vivir aventuras en el agua con tu opción favorita (¿qué tal vela?). También puedes animarte a probar actividades como el avistamiento de ballenas.
Restaurante
Piscina
Ascensor
Guardería infantil/Niñera
Conserje
Servicio de limpieza
Ubicación
Holbox Island, C. P.º Kuka, Holbox, Estado de Quintana Roo, México
Opciones de habitación
1
HABITACIÓN 2 CAMAS STANDARD
Detalles de la oferta
Capacidad: 4
2
Suite VISTAS AL JARDÍN
Detalles de la oferta
Capacidad: 8
43 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Master Suite El Mar
Detalles de la oferta
Capacidad: 2
495 ft²
2
Bungalow Garden View (2 Camas Matrimonial)
Detalles de la oferta
Capacidad: 3
344 ft²
4
Suite CAMA KING SIZE
Detalles de la oferta
Capacidad: 8
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Bungalow, 2 camas dobles, vista al jardín
Detalles de la oferta
344 ft²
BalcónAire acondicionadoCuarto de bañoCama(s) supletoria(s) (bajo petición)
1
Suite VISTAS AL OCEANO
Detalles de la oferta
1 Cama Individual
Capacidad: 8
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
JUNIOR SUITE VISTAS AL OCEANO
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 5
38 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Bungalow 2 camas vista al mar
Detalles de la oferta
2 Camas Dobles
38 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Master Suite Las Hamacas
Detalles de la oferta
Capacidad: 2
689 ft²
6
Suite junior, 2 camas dobles, vista al océano
Detalles de la oferta
2 Camas Dobles
Capacidad: 5
38 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
2
Bungalow Standard
Detalles de la oferta
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Habitación VISTAS AL OCEANO
Detalles de la oferta
3
Junior Suite Standard
Detalles de la oferta
1 Cama Individual
Capacidad: 5
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Junior suite king vista al jardín
Detalles de la oferta
Capacidad: 2
441 ft²
BalcónAire acondicionadoCuarto de bañoCama(s) supletoria(s) (bajo petición)
5
Junior Suite Ocean View (Cama King)
Detalles de la oferta
Capacidad: 2
495 ft²
BalcónAire acondicionadoCuarto de bañoCama(s) supletoria(s) (bajo petición)
8
Junior suite 2 camas vista al mar
Detalles de la oferta
Capacidad: 3
495 ft²
1
House Run of House
Detalles de la oferta
Capacidad: 8
1
DOBLE VISTAS AL MAR
Detalles de la oferta
Capacidad: 4
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Suite VISTAS PARCIALES AL OCÉANO
Detalles de la oferta
Capacidad: 8
1
Bungalow 2 camas vista al jardín
Detalles de la oferta
6
Junior suite king vista al mar
Detalles de la oferta
1 Cama Doble
Capacidad: 5
409 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
JUNIOR SUITE DOS CAMAS
Detalles de la oferta
Capacidad: 5
409 ft²
Aire acondicionado
1
Run Of House
Detalles de la oferta
1 Cama Individual
1
Suite Standard
Detalles de la oferta
Capacidad: 8
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Junior suite 2 camas vista al jardín
Detalles de la oferta
Capacidad: 3
441 ft²
BalcónAire acondicionadoCuarto de bañoCama(s) supletoria(s) (bajo petición)
4
Bungalow Ocean View
Detalles de la oferta
377 ft²
28
JUNIOR SUITE VISTAS AL MAR
Detalles de la oferta
Capacidad: 5
409 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
18
JUNIOR SUITE CON VISTAS
Detalles de la oferta
Capacidad: 5
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Suite VISTAS AL MAR
Detalles de la oferta
Capacidad: 8
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
DOBLE 1 O 2 CAMAS
Detalles de la oferta
Capacidad: 6
2
Bungalow Sea View
Detalles de la oferta
1 Cama Individual
388 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
JUNIOR SUITE CAMA KING SIZE
Detalles de la oferta
Capacidad: 5
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
3
Bungalow king vista al jardín
Detalles de la oferta
1 Cama Doble Extragrande
38 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Habitación VISTAS AL JARDÍN
Detalles de la oferta
5
Master Suite “Las Nubes”
Detalles de la oferta
Capacidad: 2
495 ft²
1
Suite VISTAS PARCIALES AL MAR
Detalles de la oferta
Capacidad: 8
3
JUNIOR SUITE VISTAS AL JARDÍN
Detalles de la oferta
Capacidad: 5
409 ft²
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
JUNIOR SUITE VISTAS AL MAR CAMA KING SIZE
Detalles de la oferta
Capacidad: 5
1
CUADRUPLE VISTAS AL JARDÍN
Detalles de la oferta
Capacidad: 4
1
Suite VISTAS PARCIALES AL MAR CAMA KING SIZE
Detalles de la oferta
Capacidad: 8
1
Bungalow Two Bedrooms
Detalles de la oferta
Balcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Suite VISTAS LATERALES AL MAR
Detalles de la oferta
Capacidad: 8
1
Bungalow Ocean View King Bed
Detalles de la oferta
1
Habitación CAPACIDAD 3
Detalles de la oferta
Reseñas de los huéspedes sobre Las Nubes De Holbox
8.1
Muy bueno
Basado en 282 comentarios verificados
¿Quién se queda aquí?
Pareja
57%
Familia
36%
Grupo
6%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Hotel Las Nubes Holbox, los huéspedes elogian el impresionante y tranquilo entorno junto a Punta Mosquito, con hermosas vistas y vida silvestre, al tiempo que señalan que las instalaciones están envejeciendo, con obras ocasionales y habitaciones que pueden sentirse anticuadas o sufrir problemas de mantenimiento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Hotel Las Nubes Holbox, los huéspedes elogian el impresionante y tranquilo entorno junto a Punta Mosquito, con hermosas vistas y vida silvestre, al tiempo que señalan que las instalaciones están envejeciendo, con obras ocasionales y habitaciones que pueden sentirse anticuadas o sufrir problemas de mantenimiento.
La ubicación es remota del centro del pueblo, por lo que muchos dependen de taxis o largos paseos por la playa, y el acceso puede ser difícil después de fuertes lluvias debido a las calles inundadas. Las opiniones sobre el servicio son muy variadas: muchos encuentran al equipo amable y servicial, pero el servicio del restaurante y la calidad del desayuno son irregulares y a menudo lentos. Espere una estancia tranquila, centrada en la naturaleza y con vistas excepcionales, equilibrada por inconvenientes logísticos y un mantenimiento variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La ubicación frente a la playa y los bancos de arena son lo más destacado, y algunos huéspedes disfrutaron del club de playa y los masajes. Sin embargo, se informó sobre cierres por obras, piscinas envejecidas o sucias y disponibilidad inconsistente de bicicletas o servicios de spa.
Reseñas de huéspedes relacionadas
10
Diane
2 may 2023
·
Se alojó 3 noches
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
8
Annie
30 ago 2025
·
Se alojó 3 noches
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
2 dic 2024
·
Se alojó 4 noches
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
MANUEL
28 nov 2024
·
Se alojó 2 noches
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
10
Alexandra Varela de
6 feb 2025
·
Se alojó 4 noches
Solo las albercas no me encantaron, podrían darles una renovada
Solo las albercas no me encantaron, podrían darles una renovada
4
adolfo
9 ene 2025
·
Se alojó 4 noches
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
2
Johana
26 jun 2025
·
Se alojó 3 noches
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 jul 2025
·
Se alojó 6 noches
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
2
Gabriela
2 mar 2024
·
Se alojó 3 noches
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
10
Jennifer
29 ago 2024
·
Se alojó 4 noches
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron limpias las habitaciones y algunas áreas comunes, pero otros informaron sobre plagas (escorpiones/cucarachas), fuertes olores químicos y deficiencias en la limpieza durante los períodos de mayor afluencia. Los baños públicos y ciertas áreas mostraron lagunas de limpieza relacionadas con el mantenimiento.
Reseñas de huéspedes relacionadas
8
Jorge
21 ene 2026
·
Se alojó 1 noche
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
10
Ruben
3 sept 2025
·
Se alojó 4 noches
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
6
Alejandro
17 feb 2025
·
Se alojó 3 noches
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
8
Francisco
1 may 2025
·
Se alojó 3 noches
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
4
NORMA
18 abr 2024
·
Se alojó 6 noches
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
2
Daisy Natali Guerrero
10 jul 2025
·
Se alojó 6 noches
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Jose J
20 sept 2022
·
Se alojó 3 noches
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
8
HAYES CHADWICK
1 jul 2024
·
Se alojó 6 noches
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
4
Fabiola
23 jul 2024
·
Se alojó 6 noches
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
6
Jo
21 ago 2025
·
Se alojó 7 noches
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones a menudo tienen encantadoras vistas al mar y distribuciones espaciosas y agradables, algunas con hamacas, pero varias se sienten anticuadas y sufren problemas de mantenimiento como agua caliente inconsistente y fugas; algunos notaron ruido procedente del personal o de las obras. La cobertura de Wi-Fi y la comodidad de las camas varían, y las vistas prometidas pueden ser parciales.
Reseñas de huéspedes relacionadas
8
Annie
30 ago 2025
·
Se alojó 3 noches
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
6
Emily
13 mar 2024
·
Se alojó 5 noches
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
6
raul ascencion peña
19 nov 2025
·
Se alojó 2 noches
Pague habitación vista al mar y era parcial, la alberca más o menos
Pague habitación vista al mar y era parcial, la alberca más o menos
10
Ruben
3 sept 2025
·
Se alojó 4 noches
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Daisy Natali Guerrero
10 jul 2025
·
Se alojó 6 noches
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
6
jakub
15 abr 2024
·
Se alojó 4 noches
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
2
Gabriela
2 mar 2024
·
Se alojó 3 noches
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
6
Jo
21 ago 2025
·
Se alojó 7 noches
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
10
JUAN PABLO
21 oct 2023
·
Se alojó 4 noches
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
10
Vanessa
19 dic 2023
·
Se alojó 3 noches
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Numerosas menciones de un personal cálido y servicial contrastan con informes de un servicio lento, con falta de personal o insensible, registros de entrada demorados y una resolución de problemas desigual. Las experiencias varían ampliamente entre equipos y horarios.
Reseñas de huéspedes relacionadas
8
Victor
26 ago 2025
·
Se alojó 4 noches
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
10
Hector
29 oct 2025
·
Se alojó 4 noches
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
10
Vicky
21 feb 2024
·
Se alojó 4 noches
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
10
Ruben
3 sept 2025
·
Se alojó 4 noches
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Johana
26 jun 2025
·
Se alojó 3 noches
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 jul 2025
·
Se alojó 6 noches
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Kiel
26 feb 2024
·
Se alojó 5 noches
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
2
Carlos
23 mar 2025
·
Se alojó 1 noche
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
6
amie
2 abr 2025
·
Se alojó 2 noches
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
6
FRANKLIN
11 mar 2025
·
Se alojó 2 noches
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Escénica y tranquila playa frente a Punta Mosquito, con vida silvestre, bancos de arena y amaneceres, pero está lejos del pueblo y a menudo requiere taxis o largos paseos. El acceso puede ser complicado cuando las calles se inundan después de la lluvia.
Reseñas de huéspedes relacionadas
10
Hector
29 oct 2025
·
Se alojó 4 noches
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
8
Annie
30 ago 2025
·
Se alojó 3 noches
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
2 dic 2024
·
Se alojó 4 noches
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
Livier
21 nov 2023
·
Se alojó 3 noches
great location
great location
10
Jorge Isaac
23 sept 2025
·
Se alojó 3 noches
Muy bien ubicado para ver el amanecer y el atardecer
Muy bien ubicado para ver el amanecer y el atardecer
6
cynthia
8 oct 2025
·
Se alojó 3 noches
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
6
amie
2 abr 2025
·
Se alojó 2 noches
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
10
Leah
22 sept 2024
·
Se alojó 3 noches
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
10
Marisol
30 jun 2024
·
Se alojó 6 noches
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
10
Vanessa
19 dic 2023
·
Se alojó 3 noches
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: algunos elogian las sabrosas comidas y los desayunos, mientras que muchos citan un servicio muy lento, opciones limitadas y escasez de ingredientes.
Reseñas de huéspedes relacionadas
8
Victor
26 ago 2025
·
Se alojó 4 noches
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
8
Annie
30 ago 2025
·
Se alojó 3 noches
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
10
ROGER
7 may 2025
·
Se alojó 1 noche
Great location and amazing food and customer service
Great location and amazing food and customer service
8
Guillermo
3 feb 2024
·
Se alojó 4 noches
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
4
Caroline Alice
3 abr 2024
·
Se alojó 5 noches
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
2
Johana
26 jun 2025
·
Se alojó 3 noches
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 jul 2025
·
Se alojó 6 noches
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
10
maria del rosario
5 may 2025
·
Se alojó 4 noches
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
10
luigi
9 mar 2025
·
Se alojó 2 noches
Muy bonita buena comida buen servicio exelente atención
Muy bonita buena comida buen servicio exelente atención
8
Alessandro
21 ene 2024
·
Se alojó 7 noches
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
JM
1 oct 2026
·
Se alojó 4 noches
Creo que hace falta más personal en el hotel. Entiendo que
Creo que hace falta más personal en el hotel. Entiendo que
10
Silvia
9 ago 2026
·
Se alojó 1 noche
Increíble. Es una experiencia alojarte ahí por su ubicación única
Increíble. Es una experiencia alojarte ahí por su ubicación única
8
FRANCISCO
11 jul 2026
·
Se alojó 2 noches
Llovió y se inundó mi baño y. El área interna donde está la hamaca
Llovió y se inundó mi baño y. El área interna donde está la hamaca
10
Marco Polo
6 jul 2026
·
Se alojó 2 noches
Cuando llegamos el baño estaba sucio, un punto importante a mejorar en general es la limpieza, pero supongo es por la temporada en la que fuimos. De ahí en general es muy buen lugar con gran atención con ubicación privilegiada.
Cuando llegamos el baño estaba sucio, un punto importante a mejorar en general es la limpieza, pero supongo es por la temporada en la que fuimos. De ahí en general es muy buen lugar con gran atención con ubicación privilegiada.
10
EDITH
28 jun 2026
·
Se alojó 4 noches
El lugar es hermoso y muy tranquilo, limpio, el personal muy atento y amable talves hace falta ampliar el menú del restaurante,un plus son los mapaches que hay en la propiedad, son muy lindos así como las iguanas.
El lugar es hermoso y muy tranquilo, limpio, el personal muy atento y amable talves hace falta ampliar el menú del restaurante,un plus son los mapaches que hay en la propiedad, son muy lindos así como las iguanas.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-01: NO DATA
- 2026-11-02: 146.43564188034057USD
- 2026-11-03: 140.7585565081024USD
- 2026-11-04: 152.61446959365844USD
- 2026-11-05: 139.64034726219177USD
- 2026-11-06: 232.50929952133177USD
- 2026-11-07: 173.74582342529297USD
- 2026-11-08: 156.53539257019042USD
- 2026-11-09: 153.8402127874756USD
- 2026-11-10: 203.7655146231079USD
- 2026-11-11: 139.6260088317871USD
- 2026-11-12: 176.74922382003783USD
- 2026-11-13: 171.22267056640624USD
- 2026-11-14: 158.42774009384155USD
- 2026-11-15: 146.25644146118162USD
- 2026-11-16: 114.98949514381408USD
- 2026-11-17: 128.56573738945008USD
- 2026-11-18: 126.68054624061584USD
- 2026-11-19: 141.21014430366515USD
- 2026-11-20: 158.58543714752196USD
- 2026-11-21: 131.72684339813233USD
- 2026-11-22: 154.1556068948364USD
- 2026-11-23: 154.1556068948364USD
- 2026-11-24: 154.1556068948364USD
- 2026-11-25: 153.997909841156USD
- 2026-11-26: 144.52893024551392USD
- 2026-11-27: 157.00131023590086USD
- 2026-11-28: 158.16038614852906USD
- 2026-11-29: 126.69260764266967USD
- 2026-11-30: 141.0790182875824USD
- 2026-12-01: 127.16347313690186USD
- 2026-12-02: 140.9187274760437USD
- 2026-12-03: 202.92256899993896USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 156.1066092991638USD
- 2026-12-07: 170.18244526138304USD
- 2026-12-08: 114.02935960289001USD
- 2026-12-09: 114.18965041442871USD
- 2026-12-10: 113.86906023109435USD
- 2026-12-11: 133.96595837089538USD
- 2026-12-12: 135.5187290612793USD
- 2026-12-13: 113.8784508329773USD
- 2026-12-14: 128.2654949369049USD
- 2026-12-15: 141.0790182875824USD
- 2026-12-16: 126.69260764266967USD
- 2026-12-17: 126.69260764266967USD
- 2026-12-18: 170.81361012741087USD
- 2026-12-19: 157.63209845062255USD
- 2026-12-20: 143.73328860229492USD
- 2026-12-21: 126.52284918693542USD
- 2026-12-22: 126.52284918693542USD
- 2026-12-23: 294.73495442352294USD
- 2026-12-24: 287.8485016290283USD
- 2026-12-25: 289.84636287994385USD
- 2026-12-26: 327.3911020413208USD
- 2026-12-27: 418.6558022247314USD
- 2026-12-28: 441.9733943218994USD
- 2026-12-29: 441.9733943218994USD
- 2026-12-30: 441.9733943218994USD
- 2026-12-31: 441.9733943218994USD
- 2027-01-01: 466.41059954711915USD
La hora de entrada comienza a15:00La hora de entrada termina a23:00La hora de salida termina a12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Requisitos De Edad
Edad mínima para registrarse: 18 años
Mascotas
No se admiten animales de servicio;No se admiten mascotas;
Servicios De Recepción
Es posible realizar el registro de entrada sin contacto personal; Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 48 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
Política De Niños Y Camas Adicionales
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada; Se ofrece alojamiento gratuito a un máximo de un menor de hasta 2 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes;
Comedor
Degusta algo de cocina internacional en El Sabor de Las Nubes, un restaurante con un bar o lounge y bonitas vistas al océano. Si no tienes ganas de salir, puedes aprovechar el servicio de habitaciones con horario limitado. Disfruta de tu bebida favorita en el bar en la playa o en el bar junto a la piscina. Se ofrece un desayuno continental gratuito todos los días de 07:00 a 11:00.
Cargos E Impuestos Obligatorios
Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):
- Tasa municipal: 35.19 MXN por persona y por noche.
Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.
Servicios populares
Restaurante
Piscina
Ascensor
Guardería infantil/Niñera
Conserje
Servicio de limpieza
General
Restaurante
Sauna
Servicio de masajes
Solárium
Desayuno gratuito
Coffee Shop/Café
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Actividades
Piscina
Playa privada
Jardín
Canoas
Pool (Outdoor)
Servicios
Conserje
Ascensor
Guardería infantil/Niñera
Servicio de limpieza
Cambio de divisas
Caja fuerte
Servicio de lavandería
Servicio de reserva de entradas
Portero/A
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk