Name: Merchant Hotel
Address: 55, Jalan Penang, Little India, George Town, Timur Laut Pulau Pinang District, Penang, Malaysia, Little India, Penang, Malaysia
Rating: 7.63

Guest reviews

7.6

Good

Based on 7,472 verified reviews

Facilities

7.5

Cleanliness

7.6

Rooms

7.5

Service

8

Location

7.7

Dining

7.4

Who stays here?

Business

14%

Couple

38%

Family

20%

Group

16%

Solo

9%

8

Bing Kit

Feb 19, 2024

·

Stayed 3 nights

Close to shopping and historical area.

2

Philip Puay Koon

May 17, 2023

·

Stayed 3 nights

Booked into 2 rooms on 10th floor which both were warm due to hot spell. But reception not proactive to offer lower rooms until I requested. Because of my complaints and changed rooms 3 times I believe a certain staff took personal action to reconfigure my key every day. Thus, I had reset my key. Hope management will look into my case.

10

SUPHANNEE

Jan 7, 2023

·

Stayed 19,358 nights

near bus station, food court, 7-11 , happy mart lobby staff she is so friendly.

6

BOON KHIM

Jul 22, 2022

·

Stayed 4 nights

Booked three room request high floor when reservation but all arrange in First floor,the towel disrepair & smelly too.

8

James

Apr 22, 2022

·

Stayed 1 night

It is a dated hotel that has seen better days. Having said that, the service staff is attentive and helpful. Location is good. Carpark is opened in the back. The rooms are old but OK. Beds too soft like the pillows. We heard noise from the karaoke next-door til after 11pm. Then there is the noise from I think the external aircon condenser that's making a lot of humming noise every few minutes for about 15 secs each time. There's no noise from the road. Also didn't hear the prayers from the nearby mosque.

55, Jalan Penang, Little India, George Town, Timur Laut Pulau Pinang District, Penang, Malaysia

Location

Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.

Cheong Fatt Tze Mansion(0.1 miles)

Georgetown UNESCO Historic Site(0.2 miles)

Pasar Chowrasta(0.3 miles)

Goddess of Mercy Temple(0.5 miles)

Penang State Museum(0.5 miles)

Queen Street(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately MYR 30 for adults and children.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property.

The hotel is located in Downtown George Town, within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. It is approximately 1.5 miles from Gurney Drive and 2.6 miles from Gurney Plaza.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Merchant Hotel

Amenities

Property description

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Guest reviews