Homewood Suites Dallas Allen

Staff has been great and accommodating!

Our stay was good. The whole hotel smells like mildew and I constantly had to use my inhaler. The housekeepers were very nice and bright

We were very satisfied overall with everything at the hotel clean room. Staff was nice. Breakfast was good. Only thing I have a complaint was the eggs were runny. Everything else was great.

We have stayed at this Hollywood Suites for several years while visiting family in the area. Always pleased with the room and healthy choices at breakfast.

Check in time is 3pm. We arrived at 4:30. Upon arriving, there was no one at the front desk for at least 5 minutes. Finally someone came out. We were told our room was not ready. She called the cleaning staff twice and got no response. She said. I’ll be right back. She was gone for a good 15-20 minutes. Once she came back she checked us in. Upon arrival we were already weary from traveling so we were not satisfied with the service.