What are the check-in and check-out times?

Check-in is from 16:00 and check-out is until 10:00. Early or late check-in/check-out may be available upon request, but arrangements must be made in advance.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property ahead of time.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details regarding room accessibility features are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located near the bay, within a 10-minute drive of Playa de Matagorda and Puerto del Carmen Beach. It is approximately 0.4 miles from Playa El Barranquillo and 17 miles from Marina Rubicon.

Does the hotel have a swimming pool?

Yes, the property features an outdoor heated pool, along with a children's pool. The operational hours and seasonal availability are not specified.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel allows a maximum of one crib per room. Additional details regarding extra beds, costs, and requests are not provided.

Club del Carmen Aparthotel in Los Pocillos

Average nightly price at Club del Carmen by month, last 12 months (USD)
Month	Average price
January	US$243
February	US$282
March	US$276
April	US$174
May	US$153
June	US$154
July	US$229
August	US$255
September	US$174
October	US$202
November	US$231
December	US$225

What guests think

At Club del Carmen, travellers highlight spotless, well equipped apartments, friendly staff and a beachside location with shops and transport nearby, plus a heated pool and an on site restaurant that guests rate highly for quality, value and convenience.

Families value the accessible setup, and many repeat visitors highlight the welcoming atmosphere. A recurring frustration is the pool sunbed booking or rotation system, with occasional mentions of loud pool music, inconsistent towel policies or mattress comfort. Overall, it suits travellers seeking a well-run beach escape with apartment convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated pool and a pleasant pool area, plus an on-site bar/restaurant with happy hour, are praised, and accessibility is reported as good. A recurring complaint is the pool sunbed booking or rotation system; occasional loud pool music is noted.

Related guest reviews

10

Mark

28 Apr 2025

·

Stayed 7 nights

Brilliant stay. It's a great set up, with the apartments arranged around the pools and a small play area with table tennis, pool and a shaded area for smaller kids. The restaurant was excellent. Everything was in good condition, staff were helpful and friendly. Good recycling set up in the room too. It's also super close to the beach and lots of restaurants nearby. Would thoroughly recommend.

10

Darren

2 May 2023

·

Stayed 3 nights

Just returned from a 3 nights stay at Club Del Carmen. Fantastic welcome from Ana, lovely clean apartment with everything you could possibly need for a great holiday. Lovely sea view balcony and brilliant What’s App concierge service from Ana and Sheila who answered any questions. Lovely pool area with plenty of sunbeds and whilst there is a morning or afternoon booking system in place, we found beds available at any time. The bar area is lovely and well run, all the staff are super friendly. Situated in a quieter area of Peurto Del Carmen with some great bars and restaurants on the doorstep. Just an overall cracking little place and will definitely return in the future.

10

SEBASTIEN

21 Apr 2022

·

Stayed 3 nights

Idéalement situé, appartement très grand, propre, joli et fonctionnel. Des places de parking dans la rue devant sans souci. Le restaurant sur place qui fait de l emporté, à un pas de l océan. Seul bémol la gestion de la piscine, avec des réservations à faire pour la demi journée, même si il y a autre chose à faire sur l île, cette gestion est pas top.

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10

Richard

19 Jun 2025

·

Stayed 10 nights

Very good standard accommodation, filter tap for drinking water and air conditioning were big pluses. Lovely pool area and the on site bar and restaurant , Bailybar offered happy hour deals and very nice meals.

10

Stephen James

4 May 2025

·

Stayed 4 nights

Area and hotel very much targeted at beach and poolside type holidays. Seemed perfectly nice for this, good pool and over the road from large beach, just on the edge of the main strip and larger beaches. We had hire car and used hotel as base for day trips etc. also perfectly good for this too.

10

Joanne Marie

13 Jul 2025

·

Stayed 3 nights

The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly.

8

Valerie

8 Oct 2023

·

Stayed 7 nights

Fabulous appartments......so clean and comfortable. Only issue is having to book the sun loungers! Food in restaurant is first class

10

Gary

8 Feb 2026

·

Stayed 7 nights

Staff really nice,great amenities and kids had a great time in the heated swimming pool.

10

Fiona

30 Oct 2024

·

Stayed 2 nights

Stayed here numerous times and I've never been anywhere soo clean and such attentive staff, excellent accommodation and spotless warm pool. Bar food is reasonably priced and great quality, breakfast is especially a must!!! Great provisions for disabled accessibility and staff go above and beyond to ensure you have an excellent stay.

8

Jackie

18 Jul 2023

·

Stayed 3 nights

Lovely hotel.. close to the beach.. heated pool. Only thing I would say is the booking system for the sunbeds is far from great but overall had a really lovely stay

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Cleanliness

Reviews consistently describe the apartments and grounds as spotless and well maintained. Housekeeping standards appear reliable.

Related guest reviews

10

fiona

9 Apr 2024

·

Stayed 8 nights

Lovely clean hotel. Great location. Welcoming staff. Restaurant is excellent.

10

Sandra

14 Dec 2024

·

Stayed 3 nights

We were only there for 2 nights in a 1 bedroom apartment, but everything was excellent. The apartments are very modern and clean.

10

Alan

16 Jan 2023

·

Stayed 8 nights

Excellent clean hotel with friendly staff and outstanding value for money

10

Darren

2 May 2023

·

Stayed 3 nights

Just returned from a 3 nights stay at Club Del Carmen. Fantastic welcome from Ana, lovely clean apartment with everything you could possibly need for a great holiday. Lovely sea view balcony and brilliant What’s App concierge service from Ana and Sheila who answered any questions. Lovely pool area with plenty of sunbeds and whilst there is a morning or afternoon booking system in place, we found beds available at any time. The bar area is lovely and well run, all the staff are super friendly. Situated in a quieter area of Peurto Del Carmen with some great bars and restaurants on the doorstep. Just an overall cracking little place and will definitely return in the future.

10

Cary

26 Sept 2024

·

Stayed 2 nights

Very friendly and helpful staff. Very clean.

10

Kellyjo

28 Apr 2025

·

Stayed 7 nights

Have stayed here 5 times now and would not want to stay anywhere else. Perfect for what we wanted. Clean, tidy, location great, staff always there to help.

10

ELAINE

14 Dec 2024

·

Stayed 7 nights

The full resort was spotless with everything you need to enjoy a sunshine holiday. Every staff member is pleasant and really go the extra mile. Would highly recommend Club Del Carmen to everyone whether thats couples, families or the elderly. Loved the place.

10

Louise

3 Sept 2022

·

Stayed 4 nights

Very clean and tidy

8

Mr Phillip

18 Dec 2025

·

Stayed 2 nights

All the apartment was spotless. Staff were very helpful.

10

Dorothy

21 Oct 2024

·

Stayed 3 nights

Room was clean and well presented, staff were friendly and helpful 5** cleanliness pool was cold in the morning but warmer later in the day the perfect few days away

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Rooms

Apartments are modern, well equipped and comfortable, with efficient air conditioning, some sea views, and options up to spacious villas. A few guests mentioned mattress comfort as only okay or uncomfortable.

Related guest reviews

10

Geoffrey

17 Dec 2023

·

Stayed 2 nights

Staff were friendly and nothing to much trouble.Very comfortable apartments and well equipped

10

Marcia

21 May 2025

·

Stayed 1 night

We only stayed for one night but wished it was longer. The rooms were really lovely - stylish and well appointed - the staff were fabulous, the sea views were excellent! We liked that there was a full kitchen in the rooms too, AND filtered water on tap. We would definitely stay here again.

10

Sandra

14 Dec 2024

·

Stayed 3 nights

We were only there for 2 nights in a 1 bedroom apartment, but everything was excellent. The apartments are very modern and clean.

10

philip

3 Dec 2022

·

Stayed 4 nights

Pleasant stay at an exellent resort. We keep returning despite very uncomfortable beds. The facilities make up for this. Maybe the new ownership- Hilton- will address this issue.

10

Pietro

29 Jun 2023

·

Stayed 2 nights

I had a fantastic time at this hotel. Everything was so clean and well organised. My apartment was so spacious. The bed very comfortable, the air conditioning worked beautifully. There is a restaurant within the club where l enjoyed delicious food and drinks during my stay. Also there is a convenient local bus stop just opposite the hotel. Thank you to the amazing staff that worked tirelessly and made me feel welcomed. Gracias!

10

Gilles

29 Sept 2022

·

Stayed 18 nights

Hébergement spacieux . Nous avons eu la chance de bénéficier de la villa 14 , eloignée de la piscine donc au calme et avec vue sur la mer ! Sejour parfait

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10

Deborah

17 Oct 2023

·

Stayed 7 nights

Amazing 2nd stay already rebooking. great accomodation spotlessly clean and quality furniture and kitchen everything you need also clean water tap to fill fridge staff polite and courteous across site pools lovely have always ate out at favourite restaurants but the pool bar was outstanding food and staff lovely any requests were fulfilled and great with children and elderly parents couldn't do enough for them also very safe and secure. reception staff available 24hrs and happy to help with any queries thank you and see you soon!

10

Russell

27 Nov 2023

·

Stayed 7 nights

Second time staying at Club del Carmen. Staff are excellent and the facilities are great. Not overcrowded and just a nice comfortable relaxed atmosphere. We stayed in a 2 bedroom villa as we travelled with our Son and his partner and their 2 year old. Fantastic villa with everything in you could possibly need. Bailey’s bar was again excellent when we used it and treat our Grandson fantastically well and even had him up singing. Bing thank you to all the staff in the hotel and Bailey’s, looking forward to our next visit.

10

Janet

12 Oct 2025

·

Stayed 28 nights

Very well equipped apartment. Comfortable bed and sofa. Aircon very efficient. Ground floor apartment perfect for us and easy walking to the decent size pool. Great position within easy walking distance of restaurants and shops.

10

Joanne Marie

13 Jul 2025

·

Stayed 3 nights

The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly.

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Service

Staff across reception and the bar/restaurant are repeatedly described as friendly, helpful and accommodating, with thoughtful touches for celebrations. One review reported inflexible service and extra charges for items like pool towels.

Related guest reviews

10

Mark

28 Apr 2025

·

Stayed 7 nights

Brilliant stay. It's a great set up, with the apartments arranged around the pools and a small play area with table tennis, pool and a shaded area for smaller kids. The restaurant was excellent. Everything was in good condition, staff were helpful and friendly. Good recycling set up in the room too. It's also super close to the beach and lots of restaurants nearby. Would thoroughly recommend.

10

Catherine

4 Dec 2022

·

Stayed 9 nights

It was fabulous from the moment we entered the gate- in fact our entire holiday was amazing because of this wonderful resort- excellent staff in reception & restaurant/bar-all extremely friendly & helpful.

6

Andreas

22 Feb 2025

·

Stayed 1 night

Stayed one night with family of 4 at Euro 250/night. Not impressed at all. The surroundings is nice and pool area as well. However customer service is non existent. Everything comes with a charge, even towels for the pool. Even when then accepting the charge nothing is then available. No flexibility from staff and willingness to find solutions to ex. allowing to use towels from room or late check out. Other places in the area offer much better service and “can-do” attitude. Apparently run as a timeshare, but then maybe not offer rooms on Hotels.com!

10

Michelle

16 Jan 2024

·

Stayed 4 nights

All staff were helpful friendly and big shout to bar staff for making birthday special

10

Kellyjo

28 Apr 2025

·

Stayed 7 nights

Have stayed here 5 times now and would not want to stay anywhere else. Perfect for what we wanted. Clean, tidy, location great, staff always there to help.

10

helena

20 Feb 2026

·

Stayed 3 nights

Staff at bar/restaurant very helpful.

10

Joanne Marie

13 Jul 2025

·

Stayed 3 nights

The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly.

10

Gary

8 Feb 2026

·

Stayed 7 nights

Staff really nice,great amenities and kids had a great time in the heated swimming pool.

8

Mr Phillip

18 Dec 2025

·

Stayed 2 nights

All the apartment was spotless. Staff were very helpful.

10

Joy

28 Oct 2024

·

Stayed 5 nights

Wonderful stay. Nothing too much trouble for any of the staff. High level of general maintenance throughout all of the complex. Very good value for miney. No hestation in recommending or staying again. Many thanks

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Location

Very close to the beach with restaurants, shops and a bus stop nearby; many note the quieter setting still near the main strip. Convenient for walking and day trips.

Related guest reviews

10

Mark

28 Apr 2025

·

Stayed 7 nights

Brilliant stay. It's a great set up, with the apartments arranged around the pools and a small play area with table tennis, pool and a shaded area for smaller kids. The restaurant was excellent. Everything was in good condition, staff were helpful and friendly. Good recycling set up in the room too. It's also super close to the beach and lots of restaurants nearby. Would thoroughly recommend.

10

fiona

9 Apr 2024

·

Stayed 8 nights

Lovely clean hotel. Great location. Welcoming staff. Restaurant is excellent.

10

Ciaran

13 Jul 2023

·

Stayed 11 nights

We had a great time at club del carmen, all staff were really helpful and nice. Simona in reception was really helpful and the lads in Baileys bar Bob Iliam and Paddy were excellent and couldn't do enough for you. The place was spotlessly clean and to a very high standard. It is in a nice quiet area of PDC with the beach on your doorstep. Top class place and will definitely be back.

10

SEBASTIEN

21 Apr 2022

·

Stayed 3 nights

Idéalement situé, appartement très grand, propre, joli et fonctionnel. Des places de parking dans la rue devant sans souci. Le restaurant sur place qui fait de l emporté, à un pas de l océan. Seul bémol la gestion de la piscine, avec des réservations à faire pour la demi journée, même si il y a autre chose à faire sur l île, cette gestion est pas top.

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10

arnaud

27 Dec 2022

·

Stayed 19,350 nights

L’emplacement au pied de la plage et des commerces permet de se déplacer à pied. De même l’arrêt de bus à 1minute. La piscine chauffée à Noël est un plus même si la mer à 100m permet aussi de se baigner.

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10

Pietro

29 Jun 2023

·

Stayed 2 nights

I had a fantastic time at this hotel. Everything was so clean and well organised. My apartment was so spacious. The bed very comfortable, the air conditioning worked beautifully. There is a restaurant within the club where l enjoyed delicious food and drinks during my stay. Also there is a convenient local bus stop just opposite the hotel. Thank you to the amazing staff that worked tirelessly and made me feel welcomed. Gracias!

10

Catherine

9 Mar 2024

·

Stayed 7 nights

Lovely stay, great location directly across from the beach. Staff very friendly and helpful. Rooms clean and bright. Would definitely recommend.

8

timo

9 Jun 2023

·

Stayed 11 nights

Ideal für Familie, Pool gut und vor allem die Standnähe und die Nähe zu Supermärkten. Ruhige Ecke in Puerto del Carmen. 10 min Fußläufig zur Stadtmitte

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10

Janet

12 Oct 2025

·

Stayed 28 nights

Very well equipped apartment. Comfortable bed and sofa. Aircon very efficient. Ground floor apartment perfect for us and easy walking to the decent size pool. Great position within easy walking distance of restaurants and shops.

10

Stephen James

4 May 2025

·

Stayed 4 nights

Area and hotel very much targeted at beach and poolside type holidays. Seemed perfectly nice for this, good pool and over the road from large beach, just on the edge of the main strip and larger beaches. We had hire car and used hotel as base for day trips etc. also perfectly good for this too.

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Dining

On-site dining is widely praised for tasty food, good value and a popular happy hour, with many positive mentions of the pool bar and restaurant.

Related guest reviews

10

Mark

28 Apr 2025

·

Stayed 7 nights

Brilliant stay. It's a great set up, with the apartments arranged around the pools and a small play area with table tennis, pool and a shaded area for smaller kids. The restaurant was excellent. Everything was in good condition, staff were helpful and friendly. Good recycling set up in the room too. It's also super close to the beach and lots of restaurants nearby. Would thoroughly recommend.

10

fiona

9 Apr 2024

·

Stayed 8 nights

Lovely clean hotel. Great location. Welcoming staff. Restaurant is excellent.

10

Darren

2 May 2023

·

Stayed 3 nights

Just returned from a 3 nights stay at Club Del Carmen. Fantastic welcome from Ana, lovely clean apartment with everything you could possibly need for a great holiday. Lovely sea view balcony and brilliant What’s App concierge service from Ana and Sheila who answered any questions. Lovely pool area with plenty of sunbeds and whilst there is a morning or afternoon booking system in place, we found beds available at any time. The bar area is lovely and well run, all the staff are super friendly. Situated in a quieter area of Peurto Del Carmen with some great bars and restaurants on the doorstep. Just an overall cracking little place and will definitely return in the future.

10

Lisa

17 Jan 2023

·

Stayed 19,373 nights

We had a fantastic short stay in a two bed apartment. Staff are all great. This is the best accommodation we have stayed at so far in that resort. The food is also great, compliments to the chef. Thanks for a great stay.

10

Richard

19 Jun 2025

·

Stayed 10 nights

Very good standard accommodation, filter tap for drinking water and air conditioning were big pluses. Lovely pool area and the on site bar and restaurant , Bailybar offered happy hour deals and very nice meals.

10

Pietro

29 Jun 2023

·

Stayed 2 nights

I had a fantastic time at this hotel. Everything was so clean and well organised. My apartment was so spacious. The bed very comfortable, the air conditioning worked beautifully. There is a restaurant within the club where l enjoyed delicious food and drinks during my stay. Also there is a convenient local bus stop just opposite the hotel. Thank you to the amazing staff that worked tirelessly and made me feel welcomed. Gracias!

10

Deborah

17 Oct 2023

·

Stayed 7 nights

Amazing 2nd stay already rebooking. great accomodation spotlessly clean and quality furniture and kitchen everything you need also clean water tap to fill fridge staff polite and courteous across site pools lovely have always ate out at favourite restaurants but the pool bar was outstanding food and staff lovely any requests were fulfilled and great with children and elderly parents couldn't do enough for them also very safe and secure. reception staff available 24hrs and happy to help with any queries thank you and see you soon!

10

Russell

27 Nov 2023

·

Stayed 7 nights

Second time staying at Club del Carmen. Staff are excellent and the facilities are great. Not overcrowded and just a nice comfortable relaxed atmosphere. We stayed in a 2 bedroom villa as we travelled with our Son and his partner and their 2 year old. Fantastic villa with everything in you could possibly need. Bailey’s bar was again excellent when we used it and treat our Grandson fantastically well and even had him up singing. Bing thank you to all the staff in the hotel and Bailey’s, looking forward to our next visit.

8

Valerie

8 Oct 2023

·

Stayed 7 nights

Fabulous appartments......so clean and comfortable. Only issue is having to book the sun loungers! Food in restaurant is first class

10

Fiona

30 Oct 2024

·

Stayed 2 nights

Stayed here numerous times and I've never been anywhere soo clean and such attentive staff, excellent accommodation and spotless warm pool. Bar food is reasonably priced and great quality, breakfast is especially a must!!! Great provisions for disabled accessibility and staff go above and beyond to ensure you have an excellent stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $263	2 $263	3
4 $211	5 $211	6 $211	7 $213	8 $271	9	10
11	12	13 $240	14 $239	15 $346	16	17
18 $300	19 $281	20 $289	21 $287	22 $287	23	24
25 $407	26 $343	27 $428	28 $339	29 $327	30	31

Club del Carmen

Prices for Club del Carmen

Monthly average prices

About this property

Location

Room options

Villa, 2 Bedrooms

Apartment, 1 Bedroom

Apartment, 2 Bedrooms

Guest reviews of Club del Carmen

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Club del Carmen

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $190	25	26
27 $211	28 $237	29 $198	30 $198