The Holiday Chalet Victorian

There's was no outside parking, had to find a parking spot on the street, unfortunately there was construction and street closure up and down in front of the hotel which took away any chance of parking close. The neighborhood was not a place i felt safe leaving my vehicle parked, let alone have to carry luggage blocks to get into the room. We choose not to stay and find other accommodations

The hotel and the room were very quaint and lovely - just as advertised. A few things to note, especially for solo women travellers: location of the hotel is noisy (but they provided ear plugs) and across the street from a bus stop favored by homeless people who called out to me. As a woman, this was not very reassuring. The door code provided only worked for one night, instead of the two I had reserved. Fortunately I entered the main door with other people who were returning at the same time. Otherwise, I would have been waiting in the street while a new code was provided. The hosts were quick to respond but it took 5 minutes and standing outside at night would have been anxiety-inducing. The room provided a coffee maker and tea. When I boiled water, I found an old sachet of coffee in the coffee maker - underwhelming to say the least.

Have stayed here twice and it’s fantastic both times. Rooms are beautiful and clean. Parking can be a little bit of a pain but was always able to find parking within walking distance. Last stay I forgot some stuff in the room Amd the property manager was so nice and gave me a code to run back in and grab it. Will definitely be staying here again.

The rooms are VERY swanky (stayed in the Albert ste) but being that there is ZERO on-site staff, here is the issue: response times if there is an issue... and there was. We ran out of the ¼ roll of toilet paper by the 2nd day and there were only 2 washclothes for 2 ppl for 4 days. I emailed mgnt but got no response. Luckily we had our own TP! Then the 2nd day we found a cleaning person and asked them directly and she took care of it. But then the lock code stopped working on the room door. U have a maglock at the front door and an electric doorlock on the room. Evidently the batteries die all the time but cleaning staff cannot do that. So she let us in by using the master key but we had to wait for the Mgr to chg the batteries and reprogram the lock. Well she was supposed to be there in 5mins as she was already en route supposedly. That was at 9am. I had to go to a trade show, but my wife cldnt leave or she might not be able to get back in the room- and there is NO lobby. The Mgr finally showed up arnd 5pm. So my wife cldnt even leave for lunch or to go outside for fresh air. All day she was basically trapped in the room. Other issues: the furnishings in the room in the pictures must be for staging bc the room was much more barren when we were there- no decorative credenza, nightstands were diff, no bedskirt at all; the coffee was not replenished daily; the window onto the alley was missing the lock, homeless hang out on the side and in front of the bldg so remain vigilant.

Arrived and could not enter due to need for a security code to open door, which they never sent. They sent one later on day of check-in I think, but that was too late. Had to reserve at the Sheridan for $$$. That sucks.

There is no elevator, no hanger for clothes, no kitchen as pic advertised

Inside was cute, but the inability to come and go due to the homelessness and drugged out people caused us to cancel our second night. Cops had to be called just so could get into property. Was told to park vehicle blocks away because unsafe and no parking.

Nicely styled room, unique and comfortable. Enjoyed walking to Cheesman Park and dinner. Found a parking spot, after being patient. On Colfax, so sound and pedestrian traffic was what I would expect.

No staff, I thought I booked a boutique hotel, not some sort of Airbnb type rental. No one on premises, no elevator, had to lug my luggage up three flights of stairs. No instructions on how to heat the room, noisy street noise even though they had earplugs. Cute room, but thin walls, heard the couple next door arguing in the middle of the night.

No parking

You cannot beat the location of this hotel if you are going to City Park area. I love the culture of the hotel and room. It was clean and had a ton of charm.

SO cute & magical. check in was a breeze & the room was very clean 💗 already recommended to friends

It is a great old house and our room was spacious and clean, with a really comfortable bed and a great little sitting room. There is also a small kitchen, with a full-sized fridge which was stocked with everything you would need to cook a meal. We were there for only 1 night, attending a concert at a nearby venue, so we checked in around 5 PM and checked out at 5 AM the following day. Although I had some knowledge of the area, I was a bit taken aback by the homeless population. My daughter and I were not harassed at all, but given that parking is on the street, we were super vigilant and cautious. The small amount of interaction we had was just a polite greeting, completely non-threatening. This being said, I would stay again. Checking in and out was super easy, the rate was reasonable, the room and hallways were clean, the Wi-Fi worked well, and there was security on the premises. I do think it is important for folks to google the area so they are prepared. I would not recommend it to a person traveling alone.

Located in a shady part of town. For, the price it was a decent deal. Housekeeping was nice. Rooms clean. Due for a face lift. All in all. It was ok.

Nice space and relatively clean room. Do wish there was somewhere to hang towels and fix the leaky faucet in the kitchen. Struggled to clean plates as there were not cleaning supplies. Appreciated the amenities and I would stay here again! The homeless were a bit of a nuisance but manageable. But overall, a very pleasant stay!

The property is surrounded by homeless people and a is a little uncertain whether there would be a group of people sitting on the steps. There was no remote in the room - for my shower this morning I had to wait 7 minutes for hot water. Overall the room was clean.

It's always nice to stay at the Holiday Chalet. We didn't get our usual room, which is amazing, but the room we had was sufficient for our quick visit.

The room was as pictured but when looking at the sheets there were crumbs and hair all over. It was dirty. Got a eye infection. The hallway into the rooms smells like smoke and cat urine. Dont recommend.

I don't normally review but feel I need to warn people not to stay here. My daughter and I were on the 3rd floor facing Colfax. We did not feel safe due to all the homeless out front and night time activity. The pictures on the website are not accurate. It is a rundown nightmare. Outside is totally covered in ivy and the windows as well making it dark in the rooms. The carpet is dirty and ripped. Upon arrival in our room, the first thing I noticed was the dirty bathroom. It had dark long hair all over the floor, a used toothbrush and razor in the shower. The carpet had not been vacuumed, the table was broken and two of the lights did not have lightbulbs. The coffee maker had old coffee in it with mold growing and the dishes in the cupboard were not clean. I have never been in such a dirty dark place. Way over priced. I would pay another 100 a night to stay downtown.

No way, never again!! I’m a well-seasoned Denver traveler and have stayed all around the Capital Hill area. I get it- there’s a certain crowd here and I don’t mind. But, this place is THE worst. I used to walk past this building and I thought it was a hostel. It just had that look- a lot of people hang out right here. I did have to park 2 blocks away and walk with all my stuff through the homeless crowds. That was rough. But, the inside of this place is just as bad. There was marshmallow goo or something on the floor, then on my shoe, then just everywhere. The toilet leaked and ran all night. I couldn’t get all the curtains closed so I felt every exposed to the outside. The linens are all gray so you can tell how really dirty they are, but if you look you’ll see the stains. The worker there didn’t greet me, just sort of ran by and opened the door (my code didn’t work) and didn’t say anything. She looked a little rough to be honest. It’s just a gross place. Doesn’t feel safe at all. Definitely not clean. There was a half eaten bag of open chips in the cabinet so you know they’re not cleaning real deep or anything. No matter what the price, I would never stay here again. Ever. And, believe me, I’ve stayed some shady places. And before the sarcastic management that responds to other reviews says something smart assy, let me say- I do know what a hostel is. And I know this area very well. This place may not technically be a hostel, it definitely has that vibe. This place

Overall my stay was ok. The Property its self could certainly use a facelift. I stayed in 2 rooms for my stay and i must say i love the unique designs of each room, but the rooms its self could really use and update. One of my rooms only had 2 outlets in the main living area and neither were even close to my bed. The other room didnt even have bed side night stands i had to charge my eletronics on the other side of the room. Also this room had a lack of plugs in it as well.

I absolutely loved this place!! I stayed in the Helena suite and it was absolutely beautiful. There was a small kitchen, a sun room and a cute little bathroom. I couldn’t have asked for a better experience. Incredibly accommodating in every way!! It really felt like home away from home. I’ll be staying here again whenever I have the opportunity!!

Nice room and nice bed

It is a great old house and our room was spacious and clean, with a really comfortable bed and a great little sitting room. There is also a small kitchen, with a full-sized fridge which was stocked with everything you would need to cook a meal. We were there for only 1 night, attending a concert at a nearby venue, so we checked in around 5 PM and checked out at 5 AM the following day. Although I had some knowledge of the area, I was a bit taken aback by the homeless population. My daughter and I were not harassed at all, but given that parking is on the street, we were super vigilant and cautious. The small amount of interaction we had was just a polite greeting, completely non-threatening. This being said, I would stay again. Checking in and out was super easy, the rate was reasonable, the room and hallways were clean, the Wi-Fi worked well, and there was security on the premises. I do think it is important for folks to google the area so they are prepared. I would not recommend it to a person traveling alone.

Easy check-in, beautiful room. Comfortable bed. Only negative was. The lack of parking and litter around the property.

Lots of homeless outside the front door and the air conditioner wasn’t working very well.

No remote for the tv.

Older surroundings like the old days liked the decor. Had trouble figuring out the heat. 2nd bedroom was cold and no heat

The rooms are quaint and somewhat charming however, the noise coming through the paper thin walls was nearly unbearable at night. We were kept awake almost all night both nights of our stay by people running around the halls, slamming doors, laughing and screaming and to top it off, someone actually came into our room in the middle of the night as I had fo scream at them to leave. I have no idea how this man got into our room but he appeared to either have a master key or knew the code to enter. I would not recommend staying at this place.

No staff, I thought I booked a boutique hotel, not some sort of Airbnb type rental. No one on premises, no elevator, had to lug my luggage up three flights of stairs. No instructions on how to heat the room, noisy street noise even though they had earplugs. Cute room, but thin walls, heard the couple next door arguing in the middle of the night.

The room was fine but there is no on site personnel. You get in while punching in a code at the entrance with homeless literally on the steps to the front door about 5 feet away. I moved to another hotel for the rest of the weekend. Moved to a Hilton Inn on Welton Street which was 1000 % better

It's definitely a place with character! The area is a bit sketchy and there always seems to be a few people hanging around the street outside--I would try to avoid coming and going alone if I could. The service was great however, and there's air conditioning and the bed was comfy. It was still a great experience. Definitely check out Pete's Diner and the Lion's Lair just down the street.

Have stayed here twice and it’s fantastic both times. Rooms are beautiful and clean. Parking can be a little bit of a pain but was always able to find parking within walking distance. Last stay I forgot some stuff in the room Amd the property manager was so nice and gave me a code to run back in and grab it. Will definitely be staying here again.

The rooms are VERY swanky (stayed in the Albert ste) but being that there is ZERO on-site staff, here is the issue: response times if there is an issue... and there was. We ran out of the ¼ roll of toilet paper by the 2nd day and there were only 2 washclothes for 2 ppl for 4 days. I emailed mgnt but got no response. Luckily we had our own TP! Then the 2nd day we found a cleaning person and asked them directly and she took care of it. But then the lock code stopped working on the room door. U have a maglock at the front door and an electric doorlock on the room. Evidently the batteries die all the time but cleaning staff cannot do that. So she let us in by using the master key but we had to wait for the Mgr to chg the batteries and reprogram the lock. Well she was supposed to be there in 5mins as she was already en route supposedly. That was at 9am. I had to go to a trade show, but my wife cldnt leave or she might not be able to get back in the room- and there is NO lobby. The Mgr finally showed up arnd 5pm. So my wife cldnt even leave for lunch or to go outside for fresh air. All day she was basically trapped in the room. Other issues: the furnishings in the room in the pictures must be for staging bc the room was much more barren when we were there- no decorative credenza, nightstands were diff, no bedskirt at all; the coffee was not replenished daily; the window onto the alley was missing the lock, homeless hang out on the side and in front of the bldg so remain vigilant.

Arrived and could not enter due to need for a security code to open door, which they never sent. They sent one later on day of check-in I think, but that was too late. Had to reserve at the Sheridan for $$$. That sucks.

The hotel itself was nice. A little quirky as indicated in the pictures, but fun. When we had a problem with the lock, the staff were great about finding an immediate solution. The hotel is on the edge of some sketchy neighborhoods, and that combined with the need to search for street parking was a bit iffy for a family stay. The security of the electronic lock codes… let’s say we could laugh about it now, but it did not make us feel secure.

Very charming rooms and atmosphere. I literally did not interact with any staff (they send you a code thi get into your room), but I also didn't need to. Colfax (the street at the entrance) has a few homeless people on it, but otherwise the area is nice. Lots of interesting places to eat, beautiful old neighborhoods behind the hotel (lots of people walking dogs, big trees, beautiful houses), two nice parks in walking distance, and also in walking distance from the Natural Science Museum, the Denver Zoo, and the botanical gardens (I didn't do the zoo, but the other two were very worthwhile). There's a full kitchen (stove, fridge, big sink, coffee maker with coffee, dishes), and they provide lots of little amenities. I would stay here again.

A very cute and quaint Victorian style hotel in a historic building in Denver. Staff was very accommodating and friendly!

Great hidden gem. The beds were very comfortable, plenty of hot water and good pressure. The host was great, she answered all of our questions completely and promptly. Other reviews mention Colfax being a bit sketchy. This street is a main thoroughfare, however, the neighborhood on either side of the road is beautiful with tree-lined streets and beautiful old houses. For us, the area is a fun mix of beauty, history and access to activities. We had fun and would gladly stay here again.

We tried the door code three times with the code we were given and unable to get into the holiday chalet so we had to find another hotel. This hotel is located in economic deprived area of town with homeless people and pan handlers coming up to us as we tried to get into the front hotel door.

You cannot beat the location of this hotel if you are going to City Park area. I love the culture of the hotel and room. It was clean and had a ton of charm.

Great room to n an old fashioned boutique hotel. The location outside is a bit rough and tumble and is undergoing construction, like much of Denver. It is in a good area near the Botanic Gardens and nice homes.

The hotel has already (snarkily) responded to others who have complained about the homeless situation, stating that "all cities have homeless problems." Okay but this particular corner of Colfax and High Street is unbelievably bad. Parking on the street was super limited and you had to walk past what can only be called absolute squalor to get to the front door. Inside, the hotel is not without its charms (but is without any staff) and you'll definitely need to make use of the complimentary earplugs and eye masks they leave you in order to get any sleep. I took my earplugs out around 3 am hoping the zombie apocalypse outside would have calmed down, (which it mostly had except the occasional person screaming). The hotel inside was pretty clean actually but unfortunately the chemical products they use are overpowering and we got out of there as fast as we could in the morning. Switch to some more eco-friendly cleaning products. If I were the owners of this hotel, I'd be going to every City Council meeting I could and demand that Denver clean up the scene around my business. Are there no police in this town? If it sounds like I am being too harsh here, please note that I have left out some of the worst things we saw. Not just homelessness, but prostitution, drugs, public nudity, and the biggest mess on a street corner I've ever walked past. Also the listing says, " ... all while being pampered by the top-rated helpful staff." What? There's literally nobody there!

It is a great old house and our room was spacious and clean, with a really comfortable bed and a great little sitting room. There is also a small kitchen, with a full-sized fridge which was stocked with everything you would need to cook a meal. We were there for only 1 night, attending a concert at a nearby venue, so we checked in around 5 PM and checked out at 5 AM the following day. Although I had some knowledge of the area, I was a bit taken aback by the homeless population. My daughter and I were not harassed at all, but given that parking is on the street, we were super vigilant and cautious. The small amount of interaction we had was just a polite greeting, completely non-threatening. This being said, I would stay again. Checking in and out was super easy, the rate was reasonable, the room and hallways were clean, the Wi-Fi worked well, and there was security on the premises. I do think it is important for folks to google the area so they are prepared. I would not recommend it to a person traveling alone.

I thought my room was very nice and clean. My only reservations with the property was that the area was unsafe. If you walk a half of mile to the east where my son lives , the area is better. I would not walk at night alone in this area.

I didn’t even check in, there was a sleeping bag at the door and homeless people are in the front.

The hotel itself is adorable...the area is SCARY AF.. like i didnt wanna leave my room. Homeless everywhere..drug use out in the open..fights...horrible area

Inside was cute, but the inability to come and go due to the homelessness and drugged out people caused us to cancel our second night. Cops had to be called just so could get into property. Was told to park vehicle blocks away because unsafe and no parking.

The hotel was good but the immediate area around it has a large homeless population but a minute walk off the road and you are in lovely leafy suburbs.

I don't normally review but feel I need to warn people not to stay here. My daughter and I were on the 3rd floor facing Colfax. We did not feel safe due to all the homeless out front and night time activity. The pictures on the website are not accurate. It is a rundown nightmare. Outside is totally covered in ivy and the windows as well making it dark in the rooms. The carpet is dirty and ripped. Upon arrival in our room, the first thing I noticed was the dirty bathroom. It had dark long hair all over the floor, a used toothbrush and razor in the shower. The carpet had not been vacuumed, the table was broken and two of the lights did not have lightbulbs. The coffee maker had old coffee in it with mold growing and the dishes in the cupboard were not clean. I have never been in such a dirty dark place. Way over priced. I would pay another 100 a night to stay downtown.