Candlewood Suites Greenwood Village – DTC by IHG

Booked a king size bed room, was given a queen with stains all over the comforter and no toilet paper… went to get the king size bed and was given another queen and the tv didn’t work. Staff at the front desk was super friendly tho.

We loved staying at Candlewood suites, very clean and fun. Great staff very helpful and very polite. Will stay again in the future.

The room was clean and nice enough. But the shower gel dispenser was empty, there was no yogurt for breakfast (even though the fridge had “yogurt” etched in the glass door), the elevator and the lobby were dingy, and there were four characters of indeterminate age (probably younger than they looked) in ragged clothing sitting in the parking lot passing around bottles. The vibe was very unsavory.

I was harassed & cornered by a staff member, Bridgett, at this location and have received zero contact or support from any of management. Do not go here because staff did not step in when we called for help and did not help keep their staff member from getting in my face. They also allowed another customer who was not involved in the situation at all to yell at us and she followed us in her car to continue to shout harassment at us. They did not contact police, they did not step in to protect us. We were not offered any compensation or support. I have never in my life been treated so poorly by any establishment. They should not be allowed to continue to operate if they do not have proper training and I simply wouldn’t take any children here because they clearly do not hold their staff accountable for inappropriate behavior. I’ve been to much more normal hotels in the past so I would just skip this one unless you’re that desperate and need a place to stay. The food was also delightful until the breakfast lady harassed us so like. The only thing that was good is also the persons work who should not be working here any longer. Ironic.

Great