Suburban Studios

No phones. No ironing board. Broken windows. Smelly hallways. But overall it wasn't dirty and it got the job done.

Accommodations were fine - room was adequate, no issues with the property. The property is actually 2 separate hotels/buildings. I stayed at the cheaper Economy Inn which was probably part of the problem - there are no staff in the building & you have to check in at the other building then the Economy Inn is located in a different building in the back. I made reservations through Expedia & pre-paid for everything. I was told at check in that the room was paid for but that I had to provide a credit card for incidentals. I was assured by the front desk attendant that unless I damaged the room my card would not be charged. I checked out & everything seemed in order but it absolutely was not! My card was charged for the entire cost of the room… I called the property & they said they have no record of charging my card… the manager was supposed to call back to resolve the issue within the half hour… it’s been 2 hours… I’ve called back… keep getting brushed off… Traveler beware this place seems like a giant scam/rip off & no one wants to actually communicate with the customer… I won’t be staying here again.

We didn’t stay the night after seeing blood on the sheets

There was no reservation when I arrived at 2:30 am. They said this has happened a lot with Expedia bookings. I have used Expedia for years and will no longer be using this booking platform after being stranded in the rain at 2:30am with no room in Pittsburgh. I’m furious.

The hotel is great. Booking on hotel.com is NOT. Booked two different days on hotel.com received confirmation email, hotel knew nothing about me. No reservation. This is not good when it’s midnight, you’re tired and the hotel you booked on hotels.com never heard of you.