At Old Town Aparthotel

As an Expedia VIP member who has stayed in accommodations across more than 30 countries, I can confidently say that this is by far the worst property I have ever encountered. Calling this an aparthotel is, in my opinion, extremely misleading. What I found upon arrival bore virtually no resemblance to the description or expectations created by the listing. The difference between what was advertised and what I actually encountered was so significant that I immediately decided to book another accommodation and did not even stay at the property. I have experienced all kinds of hotels and accommodations around the world, across different price ranges and standards, but I have never encountered such a drastic discrepancy between a listing and reality. It is genuinely concerning that a property can be presented one way online while the actual experience is so completely different. I strongly recommend that potential guests carefully reconsider before booking.

Some towels and bedsheets/duvets were missing, and it was problematic getting new ones as we were checking in quite late. Your «reception» told us to enter a room with a code, but there was only one duvet, and no sheets. The bedroom in 102 had no ventilation of any kind, no window, no ceiling fan, floor fan, ac, or anything. When the temperature is 28C outside, and you have warm nighttemperatures, that is quite unbearable. Would suggest installing some kind of ventilation in the bedroom, or else you cannot close the door.

The space was exactly as was listed. Amazing location! Instructions for check in could have been a lot more clear, but I could easily reach someone by calling the number provided, and they were very helpful!

Fabulous location, close to the royal palace! However, taxis cannot take you straight to the hotel door, so you'll have to schlep your bags over cobble stones inbound and outbound. We took a small room with no window, and small it was: not even enough floor space to open our suitcases, so we opened them on the bed, unpacked (ample storage, including under the bed) and then closed and stood them up on the floor. No hangers in the closet. No elevator, but the hotel did honor our request for a room on the ground floor since we're old. The bathroom was very nice if oddly arranged (the toilet paper holder was not adjacent to the toilet). Great shower. Very hot water.

The apartment was right in the centre of the historic old town which meant you were right in the middle of the popular sights and restaurants. You can walk everywhere from here. The only warning is that the cars cannot drop you at the door and you walk some blocks on cobblestones and there is no lift ( we were on the third floor) but that comes with staying in a historic building. The apartment is small and well renovated but has limited kitchen facilities, however we made tea and occasional breakfast when needed.