At Old Town Aparthotel

Some towels and bedsheets/duvets were missing, and it was problematic getting new ones as we were checking in quite late. Your «reception» told us to enter a room with a code, but there was only one duvet, and no sheets. The bedroom in 102 had no ventilation of any kind, no window, no ceiling fan, floor fan, ac, or anything. When the temperature is 28C outside, and you have warm nighttemperatures, that is quite unbearable. Would suggest installing some kind of ventilation in the bedroom, or else you cannot close the door.

Our experience here was an absolute nightmare. The check-in process was chaotic and completely disorganized. Nothing in the booking confirmation indicated that check-in took place in an entirely different building. We were left stranded on the sidewalk with our luggage, calling and ringing the intercom repeatedly, waiting for someone to answer or for a random resident to let us in. Only after finally getting inside did we discover the actual room was in a separate building, crucial information they completely failed to communicate beforehand. To make matters worse, the room was a top-floor attic accessible only by four flights of incredibly steep, difficult stairs. I booked this stay for my elderly parents, aged 75 and 80, and my father has two leg prostheses. It was physically impossible for them to haul their luggage up. They literally had to unpack their pyjamas on the spot and leave their suitcases in a locker in the other building because their own building had no storage space. A great location means absolutely nothing when management's communication and logistics are this abysmal. I do not recommend this place under any circumstances!

Great location and apartment. Next time, I will make sure that I contact the property in advance as there was no pre-arrival instructions for property access and it was quite stressful to have to call and try get access. Also, the property has no elevator so be aware if you get upper floors and have a lot of heavy luggage. The stairs are very steep and narrow.

My wife and I had a good stay for 5 nights. The location was excellent, right near the main square of Gamla Stan. The beds were comfortable and the location was remarkably quiet overnight. It was nice to be able to make breakfasts and some simple meals in the apartment. We only had to contend with one flight of stairs - higher floors could be a challenge with heavy luggage. The electronic check-in worked OK, but was a bit unclear prior to arrival. The property seemed expensive for what it was, but everything in Stockholm is super expensive. The apartment met the description in the listing, but the kitchen was very minimally equipped, the bedroom was barely big enough for the bed and the bathroom had an off smell coming up through the drain. All in all, I would recommend.

Stayed there for 3 nights, they never came to housekeeping in the room and never answer the phone when called