I usually will on review when I feel a hotel should be known for its great qualities. Unfortunately, I felt others need to know about this one since many of the reviews were "great" for this hotel. In my experience, this hotel was a disappointment. Pros: -room smelled clean on arrival -weekend desk staff did the best with what he was able to do -room attendant was available if needed -although not maintained, the grounds/trees were unique and a welcome surprise - breakfast yogurt available and good Cons: -air conditioner was controlled by staff, never got cooler that 71F, in the room (controls in-room) -SOME rooms had Roku TV, mine did not have cable (manager said, "No cable, too expensive") and I was NOT given a room with Roku (one that would allow me to log onto my subscriptions) -Hot Tub broken told will be repaired this summer, pool dirty (child vomited in it while I was there) -weekly staff very slow to help and did not compensate for problems with TV and lack of air conditioning in room -weekday breakfast, not like the picture, hard boiled eggs-poor quality and smelled bad, some small oranges-moldy, no cream for coffee, no decaf coffee, whole milk warm on counter, hot meals were heated-did not look cooked Overall, for me, a big disappointment after reading the reviews. SAD!
I usually will on review when I feel a hotel should be known for its great qualities. Unfortunately, I felt others need to know about this one since many of the reviews were "great" for this hotel. In my experience, this hotel was a disappointment. Pros: -room smelled clean on arrival -weekend desk staff did the best with what he was able to do -room attendant was available if needed -although not maintained, the grounds/trees were unique and a welcome surprise - breakfast yogurt available and good Cons: -air conditioner was controlled by staff, never got cooler that 71F, in the room (controls in-room) -SOME rooms had Roku TV, mine did not have cable (manager said, "No cable, too expensive") and I was NOT given a room with Roku (one that would allow me to log onto my subscriptions) -Hot Tub broken told will be repaired this summer, pool dirty (child vomited in it while I was there) -weekly staff very slow to help and did not compensate for problems with TV and lack of air conditioning in room -weekday breakfast, not like the picture, hard boiled eggs-poor quality and smelled bad, some small oranges-moldy, no cream for coffee, no decaf coffee, whole milk warm on counter, hot meals were heated-did not look cooked Overall, for me, a big disappointment after reading the reviews. SAD!