Ala Moana Hotel 3402 Spectacular Ocean Views
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297 USD
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From
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Om denne eiendommen
While you're here, you can enjoy all the comforts of home and more, including a heated pool and free WiFi, as well as a flat-screen TV and a coffee/tea maker. Other amenities include hypo-allergenic bedding, laundry facilities, towels, and ...
Beliggenhet
Located near the beach, Ala Moana Condo by Zelloo is in Ala Moana, a neighborhood in Honolulu. Ala Moana Center and Royal Hawaiian Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Honolulu Harbor. Honolulu Zoo and Japanese Cultural Center of Hawai'i are also worth visiting. Take an opportunity to explore the area for water adventures such as windsurfing.
Parkering
Gratis wi-fi
Svømmebasseng
Parking Onsite
Gjesteomtaler av Ala Moana Hotel 3402 Spectacular Ocean Views
7
God
basert på 105 verifiserte omtaler
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KI-generert oppsummering basert på nylige gjesteomtaler
Reisende roser i stor grad den praktiske beliggenheten ved Ala Moana Center og konferanseområdet, men opplevelsene varierer generelt mye. Noen rapporterer om behagelige og problemfrie opphold, mens andre uttrykker frustrasjon over verdi for pengene, hva som er inkludert, og hvordan problemer håndteres.
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Hva gjestene synes
Reisende roser i stor grad den praktiske beliggenheten ved Ala Moana Center og konferanseområdet, men opplevelsene varierer generelt mye. Noen rapporterer om behagelige og problemfrie opphold, mens andre uttrykker frustrasjon over verdi for pengene, hva som er inkludert, og hvordan problemer håndteres.
Gjester liker ofte rene, komfortable rom og utsikten, og flere nevner vennlig hotellpersonale. Vanlige klager inkluderer tilleggsgebyrer, begrenset med utstyr som håndklær eller toalettpapir, ingen rengjøring for privatutleieenheter, og treg eller manglende respons på henvendelser. Forvent et praktisk utgangspunkt med en flott beliggenhet, men varierende service og støtte, avhengig av utleier hos Ala Moana Hotel 24FL Ocean View Renovated.
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Fasiliteter
Både basseng og treningsstudio er tilgjengelig, med fasiliteter på stedet som restaurant, bar, kafeer, Starbucks og en nærbutikk. Den store, eldre eiendommen har raske heiser. Parkering beskrives konsekvent som dyrt, og noen nevner at det ikke er boblebad eller at vaskemaskinene er i ustand.
Relaterte gjesteomtaler
8
Jason
9. des. 2024
·
Overnattet 4 netter
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7. apr. 2025
·
Overnattet 8 netter
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
10
Frank
29. des. 2023
·
Overnattet 8 netter
I prefer not to stay in Waikiki and this hotel is in a great location. The staff is good. Be aware that this place also has private residences. Their owners also rent on this app. It is not always clear if you are renting the hotel side or the private side. The owner of my unit didn't forward the reservation. Hotels.com quickly remedied the situation and booked me into the hotel side. Parking is not included and self parking is $35/day.
I prefer not to stay in Waikiki and this hotel is in a great location. The staff is good. Be aware that this place also has private residences. Their owners also rent on this app. It is not always clear if you are renting the hotel side or the private side. The owner of my unit didn't forward the reservation. Hotels.com quickly remedied the situation and booked me into the hotel side. Parking is not included and self parking is $35/day.
4
Dale
21. juni 2024
·
Overnattet 7 netter
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
8
jun
13. des. 2024
·
Overnattet 5 netter
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
6
David Justin
30. juni 2025
·
Overnattet 5 netter
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
6
James Howard
16. apr. 2025
·
Overnattet 4 netter
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
6
Deivys
10. juni 2025
·
Overnattet 5 netter
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1. apr. 2024
·
Overnattet 2 netter
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1. feb. 2025
·
Overnattet 6 netter
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
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Renhold
Tilbakemeldingene om renhold er blandet: flere gjester fant rommene rene, mens andre rapporterte om problemer som mugg, flekkete eller skitne sengetøy, lukt og observasjoner av kakerlakker.
Relaterte gjesteomtaler
2
ana
22. mai 2024
·
Overnattet 8 netter
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
2
Ofelia
20. okt. 2024
·
Overnattet 5 netter
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
10
Tao
4. feb. 2025
·
Overnattet 4 netter
Clean place. Roomy.
Clean place. Roomy.
8
NAOUFEL
9. nov. 2024
·
Overnattet 7 netter
Great location, the room was clean and we had great time
Great location, the room was clean and we had great time
8
Sean
15. juni 2025
·
Overnattet 3 netter
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30. mars 2025
·
Overnattet 3 netter
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
8
Dera-Lynn
28. mai 2025
·
Overnattet 4 netter
The room was clean and very nice. We wished there were more than 1 roll of toilet paper provided in the unit.
The room was clean and very nice. We wished there were more than 1 roll of toilet paper provided in the unit.
4
Amanda
20. nov. 2024
·
Overnattet 5 netter
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
10
Ryan
17. juli 2025
·
Overnattet 5 netter
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
2
SHONDA
17. mars 2025
·
Overnattet 4 netter
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene føles ofte komfortable med fin utsikt, og noen er romslige. Flere nevner imidlertid støy i nærheten av heisene, lavt vanntrykk eller problemer med AC/armaturer, og noen fant enhetene små eller utdaterte.
Relaterte gjesteomtaler
8
Jason
9. des. 2024
·
Overnattet 4 netter
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Tao
4. feb. 2025
·
Overnattet 4 netter
Clean place. Roomy.
Clean place. Roomy.
4
kyrie
15. juli 2024
·
Overnattet 2 netter
The air conditioner was unavailable, and the toilet tissue holder was broken.
The air conditioner was unavailable, and the toilet tissue holder was broken.
8
jun
13. des. 2024
·
Overnattet 5 netter
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
10
Kelsey Marie Kuulei Miliama Haina
30. mars 2025
·
Overnattet 3 netter
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
6
Tiffani
1. apr. 2024
·
Overnattet 2 netter
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1. feb. 2025
·
Overnattet 6 netter
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
10
Ryan
17. juli 2025
·
Overnattet 5 netter
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
10
Tiffany
6. aug. 2024
·
Overnattet 4 netter
I had a good experience, comfortable bed and nice view from my balcony. Only needed more toilet paper😝
I had a good experience, comfortable bed and nice view from my balcony. Only needed more toilet paper😝
2
SHONDA
17. mars 2025
·
Overnattet 4 netter
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Serviceopplevelsene varierer sterkt: mange rapporterer om uoppgitte eller tilleggsgebyrer, ingen rengjøring eller utstyr for privatutleieenheter, og treg eller manglende respons fra tredjeparts kommunikasjon, selv om noen fant hotellpersonalet vennlig og innsjekkingen grei.
Relaterte gjesteomtaler
4
Tiffani
22. mai 2025
·
Overnattet 5 netter
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
2
Ofelia
20. okt. 2024
·
Overnattet 5 netter
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
10
Ward
7. apr. 2025
·
Overnattet 8 netter
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
2
Dorothy
5. nov. 2024
·
Overnattet 6 netter
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
2
Anna
16. nov. 2024
·
Overnattet 7 netter
I wouldn’t recommend this hotel, Expedia and Zello. Terrible. A lot of hidden fees. No toilet paper. You pay for extra towel and parking lot and resort fee. Definitely not coming back here.
I wouldn’t recommend this hotel, Expedia and Zello. Terrible. A lot of hidden fees. No toilet paper. You pay for extra towel and parking lot and resort fee. Definitely not coming back here.
10
Steven
31. mars 2025
·
Overnattet 3 netter
Property was fine. It is an outside-managed unit at a condotel, so if you need anything besides check-in and parking, you would have to call outside managers, not the front desk.
Property was fine. It is an outside-managed unit at a condotel, so if you need anything besides check-in and parking, you would have to call outside managers, not the front desk.
2
Robert
16. mai 2025
·
Overnattet 5 netter
The dishwasher did not work. The communication with the rental company, Zelloo, was horrendous - never responding to phone calls or to emails. I will be filing a complaint with the Attorney General's Office of Hawaii and with the Attorney General's Office in Florida as the company Zelloo does not have a broker license to operate in Hawaii. The refregirator stank as if something died in it.
The dishwasher did not work. The communication with the rental company, Zelloo, was horrendous - never responding to phone calls or to emails. I will be filing a complaint with the Attorney General's Office of Hawaii and with the Attorney General's Office in Florida as the company Zelloo does not have a broker license to operate in Hawaii. The refregirator stank as if something died in it.
6
James Howard
16. apr. 2025
·
Overnattet 4 netter
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
4
Jay
27. sep. 2025
·
Overnattet 5 netter
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
6
Deivys
10. juni 2025
·
Overnattet 5 netter
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Mye ros for den sentrale beliggenheten ved Ala Moana Center og i nærheten av konferansesenteret, med strender og restauranter innen gangavstand.
Relaterte gjesteomtaler
10
Mrs Audrey
15. juli 2025
·
Overnattet 3 netter
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
10
Sean
9. feb. 2025
·
Overnattet 3 netter
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Gary
16. sep. 2022
·
Overnattet 9 netter
Close to department stores and food court and close to beach walking distance
Close to department stores and food court and close to beach walking distance
8
Eunice
21. jan. 2025
·
Overnattet 2 netter
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
6
David Justin
30. juni 2025
·
Overnattet 5 netter
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
10
Kelsey Marie Kuulei Miliama Haina
30. mars 2025
·
Overnattet 3 netter
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
6
Deivys
10. juni 2025
·
Overnattet 5 netter
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
Bruce
1. feb. 2025
·
Overnattet 6 netter
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
10
Ryan
17. juli 2025
·
Overnattet 5 netter
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
8
Ethel
7. apr. 2025
·
Overnattet 5 netter
The private room was perfect location to access everything around it.
The private room was perfect location to access everything around it.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Flere nevner praktiske fasiliteter på stedet, som en restaurant, bar, kafeer, buffé og Starbucks. Den generelle tilbakemeldingen er positiv, men med begrensede detaljer.
Relaterte gjesteomtaler
8
Jason
9. des. 2024
·
Overnattet 4 netter
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7. apr. 2025
·
Overnattet 8 netter
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
2
Troy
4. okt. 2022
·
Overnattet 3 netter
Worst hotel experience ever. Check in process was excessively long, learned it was a private owner so hotel says don’t reach out to us for anything. No staff ever came to clean the room even though instructions said it was included. No checkout times were posted. Front door did not self-close. Restaurant in hotel was disgusting. Fees were excessive. Overall -TERRIBLE.
Worst hotel experience ever. Check in process was excessively long, learned it was a private owner so hotel says don’t reach out to us for anything. No staff ever came to clean the room even though instructions said it was included. No checkout times were posted. Front door did not self-close. Restaurant in hotel was disgusting. Fees were excessive. Overall -TERRIBLE.
6
Deivys
10. juni 2025
·
Overnattet 5 netter
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1. apr. 2024
·
Overnattet 2 netter
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
6
Jessie
27. aug. 2026
·
Overnattet 5 netter
Room was relatively clean. Had to pay for any additional towels. View of the parking lot and buildings. No 'city view'. Bathroom sink drained slowly. Clean linen. Bed was kind of uncomfortably hard, could feel the springs. Air conditioner was noisy. Keurig coffee maker and coffee but no sugar.
Room was relatively clean. Had to pay for any additional towels. View of the parking lot and buildings. No 'city view'. Bathroom sink drained slowly. Clean linen. Bed was kind of uncomfortably hard, could feel the springs. Air conditioner was noisy. Keurig coffee maker and coffee but no sugar.
2
Ricky Teruo
17. feb. 2026
·
Overnattet 2 netter
Room dirty, broken bathroom fixtures. Will not stay here again.
Room dirty, broken bathroom fixtures. Will not stay here again.
4
Jay
27. sep. 2025
·
Overnattet 5 netter
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
8
gaetan
3. sep. 2025
·
Overnattet 15 netter
Super hôtel
Super hôtel
10
Ryan
17. juli 2025
·
Overnattet 5 netter
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Eiendommens policyer
Innsjekking
Utsjekking
Fra 15:00 til 00:00
Før 11:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-28: NO DATA
- 2026-09-29: 447.20248260308836USD
- 2026-09-30: 452.2248621752319USD
- 2026-10-01: 313.9794561262512USD
- 2026-10-02: 557.7250864060363USD
- 2026-10-03: 546.9294251582946USD
- 2026-10-04: 478.303445361969USD
- 2026-10-05: NO DATA
- 2026-10-06: 314.6831977881775USD
- 2026-10-07: 347.79197139749147USD
- 2026-10-08: 311.18966015408324USD
- 2026-10-09: 311.1988917067871USD
- 2026-10-10: 554.7156347996826USD
- 2026-10-11: 310.98632396887206USD
- 2026-10-12: 475.27376731991575USD
- 2026-10-13: 311.2070514312744USD
- 2026-10-14: 475.06389644009397USD
- 2026-10-15: 475.51233553585814USD
- 2026-10-16: 453.69250617962643USD
- 2026-10-17: 507.15713010177615USD
- 2026-10-18: 476.8727967185974USD
- 2026-10-19: 516.3276577474976USD
- 2026-10-20: 311.2070514312744USD
- 2026-10-21: 328.4732358970337USD
- 2026-10-22: 470.0378864820557USD
- 2026-10-23: 424.87360399420163USD
- 2026-10-24: 476.60103640304567USD
- 2026-10-25: 326.79205605181886USD
- 2026-10-26: 439.71112944656375USD
- 2026-10-27: 311.30756125790407USD
- 2026-10-28: NO DATA
- 2026-10-29: 492.40185882125854USD
- 2026-10-30: 499.571283186676USD
- 2026-10-31: 501.4467751150207USD
- 2026-11-01: NO DATA
- 2026-11-02: 336.5131922249146USD
- 2026-11-03: 441.96086229800414USD
- 2026-11-04: 458.11898383847046USD
- 2026-11-05: 440.1914122128906USD
- 2026-11-06: 498.0758753739624USD
- 2026-11-07: 502.16483086990354USD
- 2026-11-08: NO DATA
- 2026-11-09: 453.09183290200804USD
- 2026-11-10: 307.26797901013185USD
- 2026-11-11: 352.4855763079834USD
- 2026-11-12: 454.16808673184204USD
- 2026-11-13: NO DATA
- 2026-11-14: 421.07238251174925USD
- 2026-11-15: NO DATA
- 2026-11-16: 322.6304236877747USD
- 2026-11-17: 321.4475748130493USD
- 2026-11-18: NO DATA
- 2026-11-19: 457.02136259451294USD
- 2026-11-20: 475.51233553585814USD
- 2026-11-21: 475.51233553585814USD
- 2026-11-22: 339.1378575015259USD
- 2026-11-23: 340.7708396520996USD
- 2026-11-24: 311.30756125790407USD
- 2026-11-25: 351.3526193079834USD
- 2026-11-26: NO DATA
- 2026-11-28: 411.08685052020263USD
Innsjekkingen må foretas av en person som er minst 21 år gammel.
Populære fasiliteter
Parkering
Gratis wi-fi
Svømmebasseng
Parking Onsite
Parkering
Parkering
Parking Onsite
Aktiviteter
Svømmebasseng
Internett
Gratis wi-fi