Name: The Westin Dallas Southlake
Address: 1200 East State Highway 114, Southlake, Texas, USA, Southlake, Texas, US
Price range: 138 $–768 $ per night
Rating: 9.63

Was Gäste sagen

Im The Westin Dallas Southlake loben Reisende durchweg das saubere, moderne Gebäude, die komfortablen Zimmer und das freundliche, professionelle Personal. Sie erwähnen ein gut ausgestattetes Fitnesscenter, einladende Pool- und Patiobereiche sowie die günstige Lage in der Nähe von DFW und Southlake Town Square.

Die Verpflegung vor Ort wird häufig genossen, wobei mehrere Bewertungen das Frühstück, die Bar und die Qualität des Restaurants loben. Zu den wiederkehrenden Nachteilen gehören gelegentliche Ausfälle der Aufzüge, begrenzte oder unsichere Parkmöglichkeiten/Valet-Optionen, gelegentliche Verzögerungen oder Verwechslungen beim Service im Restaurant sowie einige wenige Probleme mit der Klimaanlage in den Zimmern oder Lärm durch Veranstaltungen. Erwarten Sie einen modernen, komfortablen Aufenthalt mit guten Annehmlichkeiten und ein paar kleineren betrieblichen Schwierigkeiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste heben ein gut ausgestattetes Fitnesscenter, einen angenehmen Pool mit attraktiven Außenbereichen und Spielen sowie eine lebhafte Bar hervor. Zu den wiederkehrenden Problemen gehören Ausfälle der Aufzüge und eine gemischte Parkerfahrung, wobei begrenzte oder unsichere Optionen festgestellt wurden.

Reinigung

Die meisten Gäste beschreiben das Hotel und die Zimmer als sehr sauber oder makellos. Einige wenige stellten kleinere Mängel fest, wie einzelne Haare oder fleckige Handtücher, und es gab eine isolierte Beschwerde über Schädlingsbefall.

Zimmer

Die Zimmer sind modern und komfortabel, mit sehr guten Betten und ausgezeichneten Duschen; viele finden sie geräumig und ruhig. Einige berichten von Problemen mit der Klimaanlage, gelegentlichem Lärm durch Veranstaltungen oder die Autobahn sowie seltenen Wartungs- oder WLAN-Problemen.

Dienstleistung

Das Personal wird weithin für seine Freundlichkeit, Professionalität und Hilfsbereitschaft gelobt, mit einem schnellen und freundlichen Check-in. Mehrere Bewertungen erwähnen jedoch Versäumnisse bei der Aufmerksamkeit beim Essen oder beim Zimmerservice sowie gelegentliche Fehler an der Rezeption oder beim Reinigungspersonal.

Ähnliche Gästebewertungen

10

Ismail

19. Juli 2024

·

Aufenthalt am 2 Nächte

Stay 3rd-5th 2024. Best customer service that we’ve experienced from any hotel in quite sometime. It started with my wife making a phone call asking about 4th of July activities in Southlake. Jay (MGR) took her call and questions and was incredibly helpful. Sakinah booked right away. When we arrived Bill, the concierge was helpful. The rooms are very nice and extremely clean. My family and friends call my wife “Monk”. She has a background in medical & microbiology and she’s studied and can visualize what’s on most all surfaces. In addition,the decor is comfy+ hotel had the remote which according to studies and my wife can be the filthious item in a hotel room encased in a plastic cover! We’ve traveled and stayed in high end hotels in the USA, Asia, Europe. Let me tell you, this one thing is attention to detail! The food was delicious and the service was ok.The lounge area outside separate from the pool was shaded and cool.The pool was kept sparkling clean and the kids there were well behaved and the adults enjoying the pool were respectful of other visitors in regards to noise and sharing the space. Overall, the our stay was relaxing. My wife was able to work on her book & tasks away from her office and wellness clinic. We considered this work/staycation close to home. Nice unobstructed views too. I could zip to my office and let her work and relax and return later. Congrats to Marwan! Team members Jay, Kyra and Bill provided great service! We highly recommend this hotel.

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6

Ineze

20. Juli 2025

·

Aufenthalt am 1 Nacht

Mess up my foood order. One staff at then food court area , a Hispanic lady, was quite rude. Nice facility but, will patronize another hotel

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10

Lewis

23. Juli 2025

·

Aufenthalt am 2 Nächte

The Desk clerk was the nicest, personable, friendliest that I've had the pleasure to deal with. All the staff was attentive to my needs. I will be returning again for my next stay cation.

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8

Jason

9. Okt. 2023

·

Aufenthalt am 2 Nächte

Hotel is very nice, clean and well run. However, the food and beverage service continues to lag significantly. This is our 3rd stay and probably our last due to the F&B issues. For example, ordered room service and the person that took the order totally forgot to enter it in. 2 hours later we got our toast and OJ. Seems they still have not found the right management mix. Other than that, this is a really nice property.

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8

D'Arcy

18. Sept. 2023

·

Aufenthalt am 2 Nächte

The property is beautiful and seems well kept. The front desk staff is excellent. The breakfast crew wasn't well managed. I wasn't sure there was a manager on duty to help guide them to fill water and coffee cups and buss tables. The hostess could've done this if waiters were busy. Several times staff was standing around when people needed their orders taken or bill delivered.

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10

Lawrence

9. Feb. 2025

·

Aufenthalt am 1 Nacht

Beautiful hotel! Patricia, the front desk clerk was very welcoming, friendly, & professional. The check-in process was super quick and convenient. I really enjoyed Chi, the bartender at Curve, the bar located inside the property. Chi was so personable and made me feel like I was right at home. She was very attentive and knowledgeable of all the specialty cocktails & also informed me of all the amenities The Westin Dallas Southlake property offers. I’m super impressed and super pleased with my choice to stay at the property. I definitely will stay at The Westin Dallas Southlake anytime I’m flying out of the DFW International Airport. I rate this property 5 stars ⭐️ and a 10 out of 10 rating.

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4

Johnnie

5. Aug. 2024

·

Aufenthalt am 2 Nächte

Booked two rooms ahead, one for my wife ans me, and the other for two granddaughters ages 11 and 14 and their aging aunt. When we arrived, were asked if it would be okay if the rooms were on separate floors. Of course I said no. Then, after staring at her computer screen for a couple of minutes, she said they could get us on the same floor but not close together. I had no choice to accept even this was not what we paid for while booking. Then I got another surprise when we got off the elevator on our floor. The two rooms were, literally, on opposite sides of the building! As far away from the elevators as you could get, in both directions! I asked why the rooms were not placed next to each other since we booked them as a family and I just got a blank look. I asked her if she understood that I had young granddaughters and an old lady in one room and got another blank look. This is why they shouldn’t hire kids to work the front desk. We will NEVER go back there again.

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6

Kris

15. Sept. 2025

·

Aufenthalt am 1 Nacht

The hotel was very nice and our room was very clean and most of the staff were very welcoming and nice. The morning we were leaving the cleaning staff entered our room twice while we were still getting ready to check out. The first time was early and there was a light tap on the door so we hesitated not knowing if it was our room or next door, with the next tap my husband started towards the door as the worker opened it to enter. She apologized. About 9 a.m. it happened again. We finally put the do not disturb sign out. The other issue was our server at their restaurant for breakfast. He ignired us and 2 other couples. All of us had to ask for the most basic things....more water, refill on coffee AND we had to remind him we had not received our food even though we placed our order before the other big groups that have all been served. He apologized, and a went to get our food, even though that took more time than it should. The other 2 couples were waiting as well. Just a couple of really poor experiences at an overall nice hotel.

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8

Cathy

15. Feb. 2025

·

Aufenthalt am 1 Nacht

Stayed during a winter storm, staff was exhausted but tried to be accommodating. Reception at front desk was not very inviting.

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10

Jessica

2. Sept. 2025

·

Aufenthalt am 3 Nächte

Front desk staff was veryyyy nice

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Praktisch gelegen in der Nähe des Flughafens DFW und des Southlake Town Square, mit einfachem Zugang zu Geschäften, Restaurants und wichtigen Straßen. Einige Gäste stellten Autobahnlärm und eine schwierige Zufahrt von einer Richtung fest.

Gastronomie

Frühstück, die Bar und das hoteleigene Restaurant erhalten viele Komplimente für Geschmack und Vielfalt. Zu den wiederkehrenden Beschwerden gehören langsame oder versäumte Bestellungen, gelegentliche Schließungen sowie Verwirrung oder Bedenken hinsichtlich der Kosten beim Frühstück.

Monat	Durchschnittspreis
Januar	289 $
Februar	346 $
März	289 $
April	305 $
Mai	294 $
Juni	294 $
Juli	220 $
August	215 $
September	318 $
Oktober	345 $
November	247 $
Dezember	234 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $339	17 $161	18 $151	19 $159
20 $165	21 $431	22 $505	23 $264	24 $165	25 $171	26 $178
27 $169	28 $340	29 $427	30

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $368	2 $158	3 $138
4 $165	5 $706	6	7	8 $768	9 $146	10 $219
11 $165	12 $309	13 $362	14 $303	15 $216	16 $237	17 $203
18 $178	19 $397	20	21 $303	22 $163	23 $675	24 $260
25 $166	26 $289	27	28 $289	29 $163	30 $138	31 $140

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Deluxe-Zimmer, 1 King-Bett

Traditional-Zimmer, 1 King-Bett (Mobility Accessible, Tub)

Traditional-Zimmer, 1 King-Bett (Hearing Accessible)

Junior-Suite, 1 King-Bett

Deluxe-Zimmer, 2 Queen-Betten

Traditional-Zimmer, 2 Queen-Betten (Hearing Accessible)

Traditional-Zimmer, 2 Queen-Betten

Traditional-Zimmer, 1 King-Bett

Junior-Zimmer, 1 King-Bett (Mobility Accessible, Roll-in Shower)

Gästebewertungen

Herausragend

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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