Vila Gale Coimbra

The hotel needs usb charging outlets in the room. The breakfast was ok. The pool and spa closes too early (@ 8pm). Pool towels not readily available.

Wonderful pool, spacious lobby, good parking

We enjoyed our stay here. We stayed in a suite with the extra beds for our kids. It was clean and comfortable. The pool was great. 15 min walk to the old town of Coimbra was the only drawback. Also, limited food options at the property and immediate surroundings on a Sunday We would stay again though

Very friendly staff and beautiful pool. AC not good - barely worked. Not enough pool chairs - had to sit in the grass. Bed and pillows were very uncomfortable.

Hotel muy completo. En primer lugar el parking, grande e incluido en el precio de la habitación. Habitación adecuada y limpia. No me gusta en ningún lado las moquetas, pero entiendo que se mantengan todavía en ciertos lugares, como este hotel. Varios ascensores. Atención del personal muy correcta y amable. Buen desayuno. Cenamos a la carta una noche y muy bien. Otra noche en la cafetería y también muy bien. Gimnasio con varias máquinas, también incluido, además del spá. Piscina. Incluye la bebida del minibar también y todos los días reponían agua y pienzas de fruta en la habitación. Muy recomendable.

Très bel hôtel avec un personnel très gentil. Belles piscines Juste petite remarque concernant le parking qui est très serrée. Grosse voiture très compliqué

The room was clean. Nothing special, similar to what you find in an USA city hotel. The breakfast was extra special. If you can't find something to eat then you don't like breakfast. The hotel validated the parking ticket for the garage below the hotel. The parking garage included about a dozen spots to charge an EV.

El hotel es enorme y la piscina estaba llena de gente, fue difícil encontrar tumbonas. El spa está genial, tienes una hora diaria incluida para disfrutar de la piscina interior, la sauna, el baño turco y el jacuzzi. No deberían aceptar niños aquí. El desayuno fue de los mejores que he disfrutado, con cocinero haciendo huevos revueltos a demanda. Riquísima bollería y fruta. El parking son 10€/día. La decoración de las habitaciones va necesitando una reforma. El suelo con moqueta...

Like the indoor swimming pools, breakfast buffet, location is close to bus station. Friendly staffs. Hope they have ice machine for the drinks.

Évitez cet hôtel... J'avais envoyé un message pour savoir si la chambre twin pouvait être préparée en lit double comme nous le demandons dans d'autres hôtels. Je n'ai jamais reçu de réponse. A notre arrivée, rien n'avait été prévu. Nous avons donc eu une chambre twin et la réceptionniste n'avait pas d'autre disponibilité que de payer pour une chambre supérieure. Pour l'accès au sauna, hammam et piscine intérieure, il faut réserver son créneau de 45 minutes! Cet espace n'est pas en libre accès... Heureusement que j'ai posé la question à la réceptionniste à notre arrivée le soir même car la seule disponibilité était le le demain matin à 10h. Pour l'accès à la piscine intérieure et au jacuzzi, emmenez un bonnet de bain. Sinon il vous sera facturé 4€! Car obligatoire. Aucun de ces détails n'est précisé sur Hôtels.com. Enfin la chambre était vieillotte (moquette jaune moutarde et meubles marron foncé obsolètes), et les murs sont si fins qu'elle était très bruyante : au 1er étage, fenêtre simple donnant sur la rue glauque. Nous avons entendu les éboueurs à 6h30 du matin, nous avons entendu les gens parlant dans le couloir passant devant notre chambre. Et nous avons entendu les chasse d'eau des étages supérieurs la nuit et le bruit de l'eau qui coule de la douche des memes chambres le matin de bonne heure. Mauvaise expérience. J'en ai parlé à la réceptionniste au check-out, mais cela n'a rien changé. Même pas de geste commercial pour le bonnet de bain. Note positive : petit dej

Sehr gepflegtes und komfortables Hotel mit großen Zimmern, gute Betten. Exzellentes Frühstück, saubere schöne Poolanlage. Sehr freundlicher Service.

The staff were friendly and helpful. We really enjoyed the outdoor pool and the bar area. The breakfast was really nice and they even offered a tray with gluten-free options to my partner with outstanding and tasty products. However, it does not seem like anything else change since I was last there about 8 or 9 years ago. The rooms looked dated, the door didn't really offer soundproofing so you could hear everything in the hallway and other doors banging loudly, the bed was not comfortable whatsoever and the tables and chairs in the balcony were not clean (they had bird poop all over them). Moreover and even though we put the DnD sign at the door, the hotel staff entered the room without checking with us and while we were away: one to leave a plate with apples (not sure what that was about but ok), and another one to leave a slice of cake and wine, which I admit it was nice but I would rather have someone checking with me before walking into the room. Plus, because we were out the whole afternoon and evening for my birthday, that slice of cake must have been left out for so long it was pretty dry and sad. You will need a cap to use the indoor pool, which they don't tell you about it until you reach the spa staff, who look to charge you 4€ for each cap, so we didn't use it. I think this hotel is good enough to stay for a couple nights but not a whole week like we did. Will certainly look for other options around the area next time.

Hotel was clean. Buffet supper was cold, we did get a refund for the supper.

The room was spacious, clean and breakfast was great. Nice pool

Os hoteis Vila galé precisam ser modernizados urgente. Quartos velhos, com carpete sujo, cheiro de mofo. Louças do café da manhã mal lavada.

The staff was very helpful and rooms were very clean. Hotel is lovely.

The room was clean. Nothing special, similar to what you find in an USA city hotel. The breakfast was extra special. If you can't find something to eat then you don't like breakfast. The hotel validated the parking ticket for the garage below the hotel. The parking garage included about a dozen spots to charge an EV.

Deceiving as the hotel itself looks nice. The rooms are filthy. Smells of stale cigarette smoke and keep your shoes on as the carpet looks like it’s been trapping filth since the 70’s. The shower doesn’t drain properly and splashes water all over the bathroom floor. The beds are uncomfortable and worn. Using the pool requires you to purchase a swimming cap and they’re still playing pandemic forcing you to book a 45min time slot. I’d strongly advise against anyone booking here. Advertised as a 4 star, but more like a 2 star at best.

The hotel appearance was impressive, front desk staff very nice, and the grounds were beautiful....and then it all changed when we went to our rooms, dirty and stained carpets, the bed was the hardest bed I have ever slept on in a hotel and to ask for a full/queen and be assigned 2 twin beds stuck together was NO OKAY. The rooms were very disappointing

Clean hotel with all the amenities in beautiful Coimbra. Nice pool area

Location abd parking garage was great. The mattresses were old and you could feel the springs. The showere door was useless. T h e shower wand sprayed wayer all over the floor.

The pool area is great. The rooms are uncomfortable the ac is so old it does not work properly we wetlre sweating throughout the night. The parking is very tight and not thought out. The staff was very unhelpful

The staff were friendly and helpful. We really enjoyed the outdoor pool and the bar area. The breakfast was really nice and they even offered a tray with gluten-free options to my partner with outstanding and tasty products. However, it does not seem like anything else change since I was last there about 8 or 9 years ago. The rooms looked dated, the door didn't really offer soundproofing so you could hear everything in the hallway and other doors banging loudly, the bed was not comfortable whatsoever and the tables and chairs in the balcony were not clean (they had bird poop all over them). Moreover and even though we put the DnD sign at the door, the hotel staff entered the room without checking with us and while we were away: one to leave a plate with apples (not sure what that was about but ok), and another one to leave a slice of cake and wine, which I admit it was nice but I would rather have someone checking with me before walking into the room. Plus, because we were out the whole afternoon and evening for my birthday, that slice of cake must have been left out for so long it was pretty dry and sad. You will need a cap to use the indoor pool, which they don't tell you about it until you reach the spa staff, who look to charge you 4€ for each cap, so we didn't use it. I think this hotel is good enough to stay for a couple nights but not a whole week like we did. Will certainly look for other options around the area next time.

BEWARE, the difference between rooms is huge. I booked a standard room with a "city view". It had no ceiling light in the bedroom area with only weak side lights. Since there are no additional sockets to plug your laptop or device you need to unplug one of the bedside tables, which means you are completely in the dark. There is no desk because the tiny desk (without chair) is where the TV stands. The room itself is small but the bathroom is very nice and large. I had no heating at night because all their air conditioning systems are blocked to a standard set up, but at night it can be chilly, while in the day it's hot. The bed linen was very good but the actual mattress is not so comfortable. Portugal tends to use extremely hard old-fashioned mattresses, but if you are a foreigner, you may not find it comfortable. No memory foam mattress here. Breakfast was good enough. I am vegan so my options were limited, but at least here they had baked beans and cucumbers with olive oil, and that's enough for me. Some other "luxury" Portuguese hotels have chia seeds and soy/coconut milk as healthier options but here they do not. The room was a corner one so it had a large balcony, which I liked, but no outside chair and no outside table. I was on the 3rd floor so I could see a bit of "city" but mainly you have a car park at the bottom and a new building in front. But, if you have a room on this side on the lower floors, you will have a horrible view.

Reception staff was very sweet and helpful. Room nice and spacious.

We were upgraded to a corner room with an oversized balcony looking out over the pool to the river. Spacious room, quiet, plenty of shelf and drawer space. The staff were amazing, Portuguese-friendly. Breakfast was very nice, with lots of hot and cold options including an omelet station. Location was very walkable to the Old Town, and also to the opposite side of the river and the Santa Clara monastery, plus walkways on both sides of the river.

Very friendly staff and beautiful pool. AC not good - barely worked. Not enough pool chairs - had to sit in the grass. Bed and pillows were very uncomfortable.

The hotel appearance was impressive, front desk staff very nice, and the grounds were beautiful....and then it all changed when we went to our rooms, dirty and stained carpets, the bed was the hardest bed I have ever slept on in a hotel and to ask for a full/queen and be assigned 2 twin beds stuck together was NO OKAY. The rooms were very disappointing

A vista do quarto é incrível.

We had a two night stay booked for this hotel. While arriving late, the staff was very friendly upon greeting us. After dropping our luggage off we made our way down to the bar for a late night beverage and a quick bit. Unfortunately, the kitchen was closed and the staff were cleaning up but Michele made us a cocktail and off to the room we went. (Around midnight) While getting ready for bed, i was reading a story out loud from the news. When all of a sudden we received a pounding noise from the room next door to quiet down. I was just READING out loud! Suffice it to say…the walls are very thin. Beds were ok. Breakfast adequate. Oh and you needed a reservation for the pool. We left a day early to make our way to Porto. Glad we did.

This hotel is beautiful like the pictures, but the buffet is overpriced. My travel companions loved the themed buffet nights, but I ordered from the menu (which was limited). The AC would have to be reset by the front desk everytime we removed the key from the power slot and one night several rooms lost power for an unknown reason... so I woke up to no AC and I had to get dressed for my conference by cell phone flash light.... When I asked to speak with the manager, I was told that she was not there... no apology, explanation, or offer to make amends for the inconvenience! The room was ALWAY cleaned excellently! The AC was very cold and the remote only worked sometimes so I had to call the front desk often for them to fix it. But they did not alway answer the phone? I am not sure why, but I had a hard time reaching any services... room service, the spa, the front desk. No one consistently answered their extension. I stayed here with 14 students and 4 coworkers so we had like 10 rooms but we experienced similar issues. The spa was very reasonably priced. I recommend using the steam room, sauna, hot tub, and indoor pool... by 8p because they literally asked me to leave the pool at 8p (even though the front desk guy said that the pool closed at 9p). Different people give you different information. For example, the bartender told us that we had to leave the lobby tables because we had outside food. When I asked at the front desk, they said we could our food anywhere!

The pool area is great. The rooms are uncomfortable the ac is so old it does not work properly we wetlre sweating throughout the night. The parking is very tight and not thought out. The staff was very unhelpful

Passamos quatro dias excelentes em Coimbra e a estadia no Vila Gale Coimbra foi primordial para que as lembranças dessa viagem fossem ainda mais especiais para a nossa familia. Pessoal atencioso, buffet de café da manhã perfeito, piscina deliciosa e no final de semana ainda teve animadores para que todos desfrutassem de um ambiente ainda mais alegre. O quarto e o banheiro limpos em todos os cantinhos e as camareiras sempre atenciosas e gentis.

Reception staff was very sweet and helpful. Room nice and spacious.

Great staff. Lovely pool. Great views over river

Good news and bad news. Good news: We had a broken suitcase handle when we arrived. On mention to the concierge, the maintenance man arrived in 5 minutes with toolbox in hand and in another 5 minutes he had it fixed. Yay! Five stars to that guy! Bad news: my wife and I had a couples massage and were charged double the price quoted to me. I felt ripped off. That marred a wonderful stay. So only four stars.

This hotel is amazing. The front desk staff are friendly and helpful. Definitely recommend this hotel.

The staff was very helpful and rooms were very clean. Hotel is lovely.

We started on the wrong foot with a front desk rep named Vanessa, a lot of attituded, really not friendly and left us with a bad taste afterwards. Our room smelled like someone smoked in it, so we went back to the front desk and were lucky to find Sarah, who was a complete 180° from Vanessa. Amazing attention, friendliness and service. Second room AC was not working really well, so back we went and waited until Sarah was available. She again was amazing, went with us to the room to check the AC to make sure it wasn't something simple. As it really was the unit, she went down to work her magic. She came back a few minutes later with another amazing staff, Leonor, who I later found out is the assistant manager. They showed us another room that was cooler and let us decide if we wanted to move rooms once again, we did. That really showed us that we were cared for and we felt great. Leonor actually went the extra mile and sent us a surprise desert and wine to enjoy. All this to show that problems can happen anywhere at anytime, but what really speaks volumes is the way they are dealt with. Congratulations Vila Gale for having people like Leonor and Sarah. We would definitely stay with you again!

Évitez cet hôtel... J'avais envoyé un message pour savoir si la chambre twin pouvait être préparée en lit double comme nous le demandons dans d'autres hôtels. Je n'ai jamais reçu de réponse. A notre arrivée, rien n'avait été prévu. Nous avons donc eu une chambre twin et la réceptionniste n'avait pas d'autre disponibilité que de payer pour une chambre supérieure. Pour l'accès au sauna, hammam et piscine intérieure, il faut réserver son créneau de 45 minutes! Cet espace n'est pas en libre accès... Heureusement que j'ai posé la question à la réceptionniste à notre arrivée le soir même car la seule disponibilité était le le demain matin à 10h. Pour l'accès à la piscine intérieure et au jacuzzi, emmenez un bonnet de bain. Sinon il vous sera facturé 4€! Car obligatoire. Aucun de ces détails n'est précisé sur Hôtels.com. Enfin la chambre était vieillotte (moquette jaune moutarde et meubles marron foncé obsolètes), et les murs sont si fins qu'elle était très bruyante : au 1er étage, fenêtre simple donnant sur la rue glauque. Nous avons entendu les éboueurs à 6h30 du matin, nous avons entendu les gens parlant dans le couloir passant devant notre chambre. Et nous avons entendu les chasse d'eau des étages supérieurs la nuit et le bruit de l'eau qui coule de la douche des memes chambres le matin de bonne heure. Mauvaise expérience. J'en ai parlé à la réceptionniste au check-out, mais cela n'a rien changé. Même pas de geste commercial pour le bonnet de bain. Note positive : petit dej

Traffic around the hotel was a nightmare at 6:30 pm. Once there it was great.

Dejligt hotel, lækker morgenmad gåafstand til den gamle by, fin pool

We enjoyed our stay here. We stayed in a suite with the extra beds for our kids. It was clean and comfortable. The pool was great. 15 min walk to the old town of Coimbra was the only drawback. Also, limited food options at the property and immediate surroundings on a Sunday We would stay again though

O hotel estava lotado, mas os funcionários foram impecáveis, sempre muito solícitos e gentis. Pequeno almoço muito bom, e apesar da lotação não houve qualquer problema, tudo reposto imediatamente. Ótima localização, perto de bons restaurantes, fácil para estacionar.

Bra och trevlig vistelse på hotellet som ligger vackert beläget utmed floden som delar staden. Bra rum, tyst och helt okej poolområde som vi spenderade en hel del tid vid tack vare värmen.

Great outside pool area overlooking the river, staff very friendly. Just a short walk from the bus station and 10 minute walk to train station. 10 minute walk to the old town. Rooms were ok, clean & comfortable. Balcony did not have any furniture Buffet breakfast had a good range of hot and cold food. Some nice cafes opposite the hotel.

Like the indoor swimming pools, breakfast buffet, location is close to bus station. Friendly staffs. Hope they have ice machine for the drinks.

Location was very good. Easy 20 min walk to the Old Town. Are was a little suspect but had good dinning spots.

Good location, walkable to old city center and University top of hill.

This was an affordable stay in Coimbra. Supposedly it's a 4 star hotel. However the in-room amenities/experience made it feel more like a 3 star. The room didn't have facial tissues and the toilet paper was rough. The bath was immaculately clean but the shower head leaked water all over the place. You can ask for a coffee maker to be brought to the room, but then it will cover the TV. All extra outlets were in a wall away from bed, so when the phone alarm rings in the morning you have to walk to turn it off, if you put your phone to charge at night as most people do. The hair dryer is the 1200watt attached to the wall without much cord that easily overheats. The room was very ample with plenty of storage and a great view, but the area around the hotel was not enticing for a stroll to the city which is just a 10min walk. The lobby and common areas are very nice. Breakfast was very good, and the staff was very attentive and helpful. Overall mixed feelings about the place. But for $165/night including taxes, breakfast and parking it's not a bad option.

This hotel is beautiful like the pictures, but the buffet is overpriced. My travel companions loved the themed buffet nights, but I ordered from the menu (which was limited). The AC would have to be reset by the front desk everytime we removed the key from the power slot and one night several rooms lost power for an unknown reason... so I woke up to no AC and I had to get dressed for my conference by cell phone flash light.... When I asked to speak with the manager, I was told that she was not there... no apology, explanation, or offer to make amends for the inconvenience! The room was ALWAY cleaned excellently! The AC was very cold and the remote only worked sometimes so I had to call the front desk often for them to fix it. But they did not alway answer the phone? I am not sure why, but I had a hard time reaching any services... room service, the spa, the front desk. No one consistently answered their extension. I stayed here with 14 students and 4 coworkers so we had like 10 rooms but we experienced similar issues. The spa was very reasonably priced. I recommend using the steam room, sauna, hot tub, and indoor pool... by 8p because they literally asked me to leave the pool at 8p (even though the front desk guy said that the pool closed at 9p). Different people give you different information. For example, the bartender told us that we had to leave the lobby tables because we had outside food. When I asked at the front desk, they said we could our food anywhere!

Very limited breakfast options for non dairy family (vegan) family. The staff just kept asking us about gluten free food. I even asked in Portuguese. They clearly have no training in vegan food which for a 4 star hotel is very poor. We nipped over the road to a local shop picked up bread, butter, milk and made our own breakfast in front of them. You have to work very hard to add milk into bread, why on earth make it this hard is beyond me.

Passamos quatro dias excelentes em Coimbra e a estadia no Vila Gale Coimbra foi primordial para que as lembranças dessa viagem fossem ainda mais especiais para a nossa familia. Pessoal atencioso, buffet de café da manhã perfeito, piscina deliciosa e no final de semana ainda teve animadores para que todos desfrutassem de um ambiente ainda mais alegre. O quarto e o banheiro limpos em todos os cantinhos e as camareiras sempre atenciosas e gentis.

Beautiful hotel, amazing restaurant, great staff!

Hôtel correct pas loin du centre ville à pied. Le restaurant buffet le soir hors de prix pour ce qui est proposé.

Hotel was clean. Buffet supper was cold, we did get a refund for the supper.

Cama confortável. Piscina e bar muito bons. Café da manhã e brunch ( domingo) muito bons

The room was clean. Nothing special, similar to what you find in an USA city hotel. The breakfast was extra special. If you can't find something to eat then you don't like breakfast. The hotel validated the parking ticket for the garage below the hotel. The parking garage included about a dozen spots to charge an EV.

El hotel es enorme y la piscina estaba llena de gente, fue difícil encontrar tumbonas. El spa está genial, tienes una hora diaria incluida para disfrutar de la piscina interior, la sauna, el baño turco y el jacuzzi. No deberían aceptar niños aquí. El desayuno fue de los mejores que he disfrutado, con cocinero haciendo huevos revueltos a demanda. Riquísima bollería y fruta. El parking son 10€/día. La decoración de las habitaciones va necesitando una reforma. El suelo con moqueta...

This was an affordable stay in Coimbra. Supposedly it's a 4 star hotel. However the in-room amenities/experience made it feel more like a 3 star. The room didn't have facial tissues and the toilet paper was rough. The bath was immaculately clean but the shower head leaked water all over the place. You can ask for a coffee maker to be brought to the room, but then it will cover the TV. All extra outlets were in a wall away from bed, so when the phone alarm rings in the morning you have to walk to turn it off, if you put your phone to charge at night as most people do. The hair dryer is the 1200watt attached to the wall without much cord that easily overheats. The room was very ample with plenty of storage and a great view, but the area around the hotel was not enticing for a stroll to the city which is just a 10min walk. The lobby and common areas are very nice. Breakfast was very good, and the staff was very attentive and helpful. Overall mixed feelings about the place. But for $165/night including taxes, breakfast and parking it's not a bad option.