Name: Hampton by Hilton Liverpool City Center
Address: 7 Hurst Street, Liverpool, Merseyside (condado), GB
Price range: US$ 63–US$ 357 per night
Rating: 8.25

Opinião dos hóspedes

Analisando as avaliações do Hampton by Hilton Liverpool City Center, os hóspedes elogiam a localização central e a facilidade de explorar a cidade a pé, bem como a simpatia da equipe. No entanto, repetidamente mencionam o café da manhã lotado e caótico, camas firmes ou desconfortáveis (especialmente os sofás-cama) e problemas ocasionais de manutenção ou limpeza.

Os quartos são geralmente limpos e funcionais, embora alguns relatem tapetes manchados, portas de banheiro quebradas e noites barulhentas. O estacionamento no local é conveniente, mas caro e apertado, e a disponibilidade dos elevadores pode ser limitada. No geral, espere uma base prática que prioriza a localização e o custo-benefício em detrimento do requinte.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O estacionamento subterrâneo no local é um ponto positivo, mas é frequentemente descrito como caro, difícil de manobrar e administrado por terceiros, com confusões ou multas ocasionais. A capacidade e a confiabilidade dos elevadores podem ser um problema, e a oferta do bar é básica.

Avaliações dos hóspedes relacionadas

8

DAVID

15 de abr. de 2025

·

Hospedou-se por 1 noite

The only issue I had was that when taking my car to the underground car part the car scraped the floor at the bottom of the ramp. On speaking with other guests they also mentioned this.. no warning signs at all.

6

Anthony

27 de out. de 2025

·

Hospedou-se por 2 noites

No TV remote in room, booked for Dog no facilities other hotels provide bed water bowls etc. Breakfast chaotic with both coffee machines needing attention and no one capable. Reception staff very good and on site parking a bonus but car park very tight for anything bigger than a mid size family car

10

Sioned

11 de mai. de 2025

·

Hospedou-se por 1 noite

Excellent convenient location, quiet area but central. Spacious and secure car park underneath at a fee with plenty of spaces (bar height 2m which was crucial for our vehicle). Pub and Tesco next door convenient. Very friendly staff. Nice bar area and good breakfast. Rooms clean and liked that we could open the window All round great stay, thank you

4

Hilary

8 de ago. de 2024

·

Hospedou-se por 1 noite

Staff were all excellent. However, lifts were not big enough for the size of hotel. One was broken, the working lift was needed for staff and guests because they don’t have a service lift. Breakfast area wasn’t big enough and there was barely any food left when we arrived for breakfast. The hot drinks machines were out of order and needed to queue at the bar for breakfast drinks. Very disappointing for a Hilton brand hotel and not the price!

6

Will

1 de jun. de 2025

·

Hospedou-se por 1 noite

Lovely hotel. Clean and bright. Parking expensive, and in a car park with very little room for maneouvre. Noisy at night. Very bad night’s sleep. Pretty good breakfast, but possibly the worst orange juice I’ve ever experienced.

8

Ruth

24 de mar. de 2024

·

Hospedou-se por 1 noite

Great location and fantastic view from our room. Check in was quick and easy. The included buffet breakfast had everything you needed although it was a bit chaotic at a busy time... we ended up seated in the bar on stools that were very difficult to get on and off! Lifts were also hard to get at breakfast/check out time, and when you've gone down to the car park you don't have access to the stairwell so have no option but to wait for the lift. The room was comfortable and clean but very tight with the sofa bed, and the design of the sofa bed meant it was surrounded by metal around the mattress, some of it very angular, and there was also a metal tab that stuck out on one corner, which kept hitting us in the knee every time we had to squeeze past it. Manageable for a one night stay but a family room needs to be bigger for any longer, especially when it was billed as superior.

6

Lisa

31 de mai. de 2025

·

Hospedou-se por 3 noites

Had a lovely stay. Breakfast ok but needs improving. Hotel central for our stay. Only one lift working so always a wait to and from our room as on 4th floor. All staff very friendly and helpful.Parking at hotel I think needs to be a better rate.

8

Federica

9 de ago. de 2025

·

Hospedou-se por 1 noite

Great for a quick stay, beds are not very comfortable. Breakfast wasn't great, most things were finished by 9, while breakfast is until 10. Lots of dirty tables, nowhere to seat. The parking works very well. Check in and check out were very quick

6

michael

13 de mai. de 2024

·

Hospedou-se por 1 noite

room and comfort ok but only told about the need to pre-book car park at hotel is not run by them and have to use 3rd party app - guess what - fully booked - I booked hotel months ago and could have booked car park then sucessfully.Breakfast is a joke being warned that unless very early would have to queue and 1st come 1st served! If these major points had been highlighted I would not have booked - guess that's why they don't !

10

David

23 de set. de 2024

·

Hospedou-se por 1 noite

Good gym

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Limpeza

Muitos hóspedes acham os quartos limpos, mas a limpeza é inconsistente nas áreas comuns e nos detalhes: tapetes ou móveis manchados, mesas de café da manhã sujas e mofo ou limpeza incompleta ocasional.

Avaliações dos hóspedes relacionadas

8

Emma

15 de nov. de 2024

·

Hospedou-se por 1 noite

Price very reasonable, no issue with the room. However the dining area really needs a freshen up, the seats/chairs are extremely stained. Really puts you off your breakfast

2

Vicki

3 de fev. de 2025

·

Hospedou-se por 1 noite

No bathroom door, no handle on the window either , no extra blankets, clean room but dirty restaurant and breakfast area. Dirty chairs and stuff splashed up the curtains. So very disappointed. Coffee machine didn’t work and the other machine was playing up. We left early and went somewhere else for breakfast. Slept on but we were in room 005 on the mezzanine so all we smelt was the breakfast!!

10

Denise

10 de ago. de 2025

·

Hospedou-se por 3 noites

We stay here every August when we attend a convention. The rooms are quiet and comfortable. Could do with maybe a deeper clean as the edges of the carpet were dirty and had bits of food.

6

linda

17 de ago. de 2025

·

Hospedou-se por 2 noites

On arrival good service from staff very friendly and helpful breakfast was not good hot food appeared to be very dry like it had been cooked for hours had to queue for coffee as machine broken tables not cleaned staff stood around talking not cleaning tables same the next day as well adults not looking after children at breakfast dropping food all over on the floor. Rooms nice but a little noisey at night doors banging and children running up and down

4

roisin

3 de dez. de 2023

·

Hospedou-se por 2 noites

Hotel was unclean downstairs… unwiped tables, dirty floors etc Breakfast wasn’t nice. Didn’t bother having it on second day. However, the staff were friendly and helpful and the location was very good. It feels they can’t be bothered maintaining standards as they know people will be attracted by the location anyway.

6

Beverley

16 de mai. de 2025

·

Hospedou-se por 3 noites

The furniture was stained in the rooms and public areas

8

Gary

30 de nov. de 2025

·

Hospedou-se por 1 noite

Spotlessly clean,pleasant staff could not fault

10

Lynn

22 de jan. de 2024

·

Hospedou-se por 3 noites

We had a great time in Liverpool such an amazing city The hotel was clean the staff were excellent very polite and friendly we had one issue with our room with the window but it was dealt with very quickly and we were moved room without any problems

6

Mark

30 de dez. de 2022

·

Hospedou-se por 1 noite

Not the best stay to be honest im not one to complain but upon arrival we checked into our room dirty towels left on the floor .told housekeeping went out came back later and they was still there .pipe under the sink was detached so when you ran the water it leaked over the floor.breakfast was a complete mess too many people in a small area 20 waiting for the toast machines coffee machine was broken and hardly any options food wise .used there main toilets no latch on the doors and the toilet seat was broken the hotel lokks like it could do with some tlc but on a positive note staff were very friendly and helpful they looked overstretched at times.dont think i will rushing back to this hotel.

4

Justin

23 de mar. de 2025

·

Hospedou-se por 2 noites

The sliding bathroom door was broken and impossible to open or close, mould in the shower, breakfast area too small, not enough tables, food poor quality and in first morning not ready at advertised time. Lift also not cleaned regularly. Overall embarrassing to think this is part of the Hilton chain of hotels.

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Quartos

Os quartos são funcionais e geralmente confortáveis, mas as camas costumam ser firmes e os sofás-cama desconfortáveis com estruturas salientes; alguns quartos têm portas de banheiro deslizantes quebradas, controles remotos ausentes ou Wi‑Fi/ar-condicionado fraco e ruído ocasional.

Avaliações dos hóspedes relacionadas

4

Sam

17 de fev. de 2024

·

Hospedou-se por 1 noite

Beds are too hard and stiff. We all had bad backs. Rooms too warm - climate control didn’t resolve it. Room too small for a family of four. All in all quite disappointing but good location.

8

sandra

24 de abr. de 2023

·

Hospedou-se por 1 noite

The sofa bed was set up with clean linen, but would not recommend as the metal frame sticks out of the side & should be considered as dangerous especially if being used by children. One of our party slept in the bed but has come home with a very bruised leg due to the frame. Also, housekeeping had not removed items in the bathroom left by the previous guests.

6

Ste

11 de nov. de 2025

·

Hospedou-se por 1 noite

Hotel was fine in a reason walk to Liverpool one and the docks, staff were friendly, breakfast adequate the bed however was awful it was rock hard and a very bad nights sleep won’t be returning

8

t

26 de ago. de 2025

·

Hospedou-se por 3 noites

pros: room was nice, but view wasn't great. Location by the docks was nice. cons: Breakfast area is small and choice of food on offer is limited. Food also sells out quite fast on weekends and isn't replaced. TV remote didn't work when turning it on/ off, so had to get up and press the switch. Can hear noise from the nearby pub downstairs.

6

david

25 de nov. de 2024

·

Hospedou-se por 1 noite

Stayed here many times over the years and have noticed a major decline over the last couple of years, at check in I was told the room wasn't ready and told to take a seat and await an update, then sat there for 30 minutes watching multiple people arriving and being checked in without issue even being asked what floor preference, after half an hour I approached the desk and inquired about my room and after a few minutes was checked in, no apology or choice of floor and when I arrived at room found it was at the back with a view of an apartment block and practically no daylight and to top it off no door on the bathroom, the shower seemed to have a mind of it's own and sprayed water everywhere and missed me, sofa and chair was in desperate need of replacement, also chairs in breakfast area with green covering are covered in all types of stains and should be in a skip.... sorry guys but after nearly 20 years staying with you I won't be back

6

Paul

13 de dez. de 2023

·

Hospedou-se por 2 noites

Bed quite firm for us, breakfast was poor, juice was awful, most items ran out before service was over, continental items were all gone, coffee wasn’t nice & on second day one of the lifts failed adding pressure to the remaining one. Strange glass door covering both bathroom & wardrobe meaning only covering one at a time- if both sides were being used simultaneously danger to person using wardrobe- this happened to us when I was retrieving item from wardrobe, wife leaving bathroom opened the sliding door which hit me. Close to centre, areas we wanted to visit. Cleaner was lovely & hard working- everything was spotless.

8

Gillian

9 de abr. de 2025

·

Hospedou-se por 2 noites

Tom was clean and comfortable. However one lift was out of function throughout our stay (2 nights) and the front fell off the sofa bed in my room. Check in staff were excellent and very helpful with luggage storage.

8

Kathryn

18 de mai. de 2025

·

Hospedou-se por 3 noites

It was a really good hotel in a really good location. It had everything we needed and the room was lovely and spacious. The only thing that was a (minor) problem was the WiFi connection, which didn’t seem to work, even when fully connected.

4

Alan

11 de nov. de 2024

·

Hospedou-se por 2 noites

Booked as family of 4 sand the second bed was atrocious! Sofa bed with spring protruding everywhere and barely wider than a single bed. Also, the bathroom door offers zero privacy.

8

Lucy

27 de mai. de 2025

·

Hospedou-se por 1 noite

Service from staff was some of the best I have experienced just a couple of very minor points on the room - no remote for theTV , not an issue for us this time but could’ve been. A big one was an uncomfortable sleep as we could regulate the temperature of the room it was very warm and made for a restless sleep.

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Serviço

A equipe é amplamente elogiada pela simpatia e prestatividade, com várias menções destacadas. No entanto, o check-in pode ser lento quando os sistemas falham ou as filas aumentam, e a assistência em horários de pico pode ser inconsistente.

Avaliações dos hóspedes relacionadas

10

james

27 de out. de 2025

·

Hospedou-se por 1 noite

Demi at the reception went extra mile to help us. All staff at the front office are exceptionally great. All the kitchen staff are very helpful. Great place to stay.

10

Lisa

4 de out. de 2023

·

Hospedou-se por 2 noites

Such lovely friendly staff, each and every one of them

6

Isabel

22 de jun. de 2024

·

Hospedou-se por 1 noite

The computer systems were down , so we had to wait 45 minutes until it was working again.

4

Alistair

7 de fev. de 2025

·

Hospedou-se por 1 noite

Check-in was a nightmare. The staff could not find my reservation and I had to spend over half an hour on my phone to deal with the booking agency. The hotel staff blamed the booking agency, and the booking agency blamed the hotel. So I don't know where the problem was. However, the hotel staff didn't appear to do too much to help.

8

David

9 de set. de 2023

·

Hospedou-se por 1 noite

Untrained staff on the bar and breakfast was chaotic with no obvious format. Otherwise spot on.

8

Nafeesa

17 de nov. de 2024

·

Hospedou-se por 1 noite

We had a good time except a staff member was very rude and didn't believe in us that our luggage was stored without giving us receipt.

10

Fraser

30 de mar. de 2025

·

Hospedou-se por 2 noites

Absolutely brilliant aside from twice having to wait in long queue to speak to reception even though a lot of staff around but only one person serving

10

Sue

17 de jun. de 2025

·

Hospedou-se por 1 noite

I was welcomed immediately with a warm smile and courteous staff thank you i will definitely stay here again

10

Anne

28 de mai. de 2025

·

Hospedou-se por 1 noite

Was very impressed with the reception and booking in. Very friendly helpful and informative.

4

Carey

20 de ago. de 2023

·

Hospedou-se por 1 noite

Check in was awful. The person checking me in was rude and unhelpful. The room she gave us was dirty, the toilet did not work and the AC was broken. I had to physically go to reception because the phone did not work. The maintenance man came quickly and after his inspection, he and another staff member, Demi took matters into their own hands. Demi relocated us to a cleaner room with a working AC and a beautiful view. She even gave us a list of dog friendly restaurants when we mentioned we wanted to go out for dinner… Demi saved the day but the day should not of needed saving…

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Localização

Muito conveniente para o Albert Dock, a orla marítima e Liverpool One, com a maioria dos pontos turísticos acessíveis a pé e a área geralmente tranquila à noite.

Avaliações dos hóspedes relacionadas

10

Simon

2 de nov. de 2025

·

Hospedou-se por 2 noites

Room was clean and fresh the staff were friendly and accommodating the breakfast was excellent with a good bar great location to the Albert docks and Liverpool one. I would definitely stay again

10

David

22 de out. de 2024

·

Hospedou-se por 1 noite

Quick check in and check out. Room very good. Location great, 5 minute walk to docks and 10 minutes to centre. Car park under the hotel and reasonable price. Breakfast varied and well cooked. Very busy so need to reserve early.

10

Sioned

11 de mai. de 2025

·

Hospedou-se por 1 noite

Excellent convenient location, quiet area but central. Spacious and secure car park underneath at a fee with plenty of spaces (bar height 2m which was crucial for our vehicle). Pub and Tesco next door convenient. Very friendly staff. Nice bar area and good breakfast. Rooms clean and liked that we could open the window All round great stay, thank you

10

Donna

27 de out. de 2025

·

Hospedou-se por 2 noites

Clean room, good facilities and great location

10

William

29 de fev. de 2024

·

Hospedou-se por 4 noites

Main areas kept tidy....rooms cleaned to good standard....bed was very comfortable....easy walking distance to City Centre...very close for Albert Dock...

10

Keith

26 de abr. de 2025

·

Hospedou-se por 2 noites

Very convenient location for city centre and Albert dock area. Reasonable prices, good breakfast selection and choice. Really enjoyed our stay, thank you.

10

Stevie

3 de abr. de 2024

·

Hospedou-se por 2 noites

Great location for sightseeing the docks and restaurants.

10

Patricia-William

23 de set. de 2025

·

Hospedou-se por 1 noite

Everyone and everything was great! The location was very good, within walking distance of many activities, shopping and restaurants. The included breakfast was five star for us.

10

Scott

1 de jul. de 2023

·

Hospedou-se por 3 noites

Perfect hotel with perfect location on the docks, walking distance to all the shops and restaurants but far enough away from the night life that you dont get the noise and drunk people.

10

Connie

5 de jun. de 2023

·

Hospedou-se por 4 noites

Perfect location to Albert Docks, Liverpool One and many other Liverpool attractions. Staff very friendly and accommodating. Included breakfast has a great selection.

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Jantar

O café da manhã está incluído, mas é frequentemente lotado e caótico, com layout apertado, itens acabando, suco aguado e máquinas de café quebrando; a qualidade varia. Alguns hóspedes ainda apreciaram a seleção ao visitar cedo.

Avaliações dos hóspedes relacionadas

8

Richard

8 de jun. de 2025

·

Hospedou-se por 1 noite

Breakfast busy

10

Emma

18 de mar. de 2025

·

Hospedou-se por 1 noite

Just need to get the coffee machines working at breakfast apart from that fantastic stay!

6

linda

17 de ago. de 2025

·

Hospedou-se por 2 noites

On arrival good service from staff very friendly and helpful breakfast was not good hot food appeared to be very dry like it had been cooked for hours had to queue for coffee as machine broken tables not cleaned staff stood around talking not cleaning tables same the next day as well adults not looking after children at breakfast dropping food all over on the floor. Rooms nice but a little noisey at night doors banging and children running up and down

8

John

18 de jun. de 2023

·

Hospedou-se por 3 noites

Excellent staff, great location. The room was good and the bed comfortable. The only real negative was the breakfast. There weren’t enough tables, plates coffee mugs or cutlery. The hot food kept running out and the coffee machines were frequently not working. Worst of all was the orange juice which was no more than orange coloured water with no taste or flavour

8

Sharon

22 de fev. de 2025

·

Hospedou-se por 1 noite

Orange juice and apple juice was very watered down ! Might as well have been just water.

8

Joanne

19 de ago. de 2025

·

Hospedou-se por 1 noite

Breakfast was so busy. Horrendous experience.

6

Ian

22 de nov. de 2024

·

Hospedou-se por 1 noite

Everything apart from the breakfast experience was good but the breakfast was poor in comparison to other hotels we have stayed in!

8

Satish

14 de fev. de 2025

·

Hospedou-se por 1 noite

The hotel location was convenient for our short stay the staff were brilliant the room was comfortable and very clean if there was a dampener than I would say the breakfast was slightly disappointing as the hot food was coldest

6

Paul

10 de abr. de 2023

·

Hospedou-se por 2 noites

We booked a family room for a weekend trip to watch the football match, checkin was great, room was great and very clean. The hotel is nicely located. overall very positive. The downside is breakfast, The staff at breakfast are really good however the organisation/design is shocking. There is hot food on one side and the accompanying hot food on another side of quite a cramped area. In the middle is 'make your own' waffles. Therefore everyone crosses over with rapidly cooling half plates of food while people in the middle grow ever more frustrated waiting to make a waffle. That is all easily remedied by applying common sense to the layout, they just need to think how you build a breakfast. The main issue we had with breakfast was the plates and utensils they are simply not clean which is a basic of any eatery. items run out very early and no-one puts a sign out so you wait for waffle mix when there isn't any. While on day 1 someone was complaining about it, Front desk staff apologised and said they will remedy it immediately, next day it is exactly the same. Therefore they aren't really solving the basic problems. The excuse of breakfast is complimentary doesn't hold up as it is clearly part of the price of your stay. Those ingredients and staff wages are paid from somewhere. Overall a nice clean modern short stay hotel let down by a poor frustrating breakfast experience that is easily fixable. Great professional staff that must loath doing the breakfast shift.

8

Paul

18 de dez. de 2024

·

Hospedou-se por 1 noite

Great room but awful breakfast - very poor quality and cramped breakfast room. Excellent staff working there but not their fault the food is so poor.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 83
fevereiro	US$ 96
março	US$ 107
abril	US$ 139
maio	US$ 122
junho	US$ 134
julho	US$ 133
agosto	US$ 116
setembro	US$ 176
outubro	US$ 114
novembro	US$ 123
dezembro	US$ 102

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $142	22 $84	23 $229	24 $357
25 $157	26 $104	27 $104	28 $240	29 $137	30 $136	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $94	2 $69	3 $87	4 $63	5 $69	6 $156	7
8 $65	9 $69	10 $94	11 $131	12 $90	13 $125	14
15 $73	16 $85	17 $71	18 $74	19 $104	20 $209	21 $315
22 $147	23 $63	24	25 $104	26 $94	27 $148	28 $300
29 $74	30 $63

Hampton by Hilton Liverpool City Center

Preços para Hampton by Hilton Liverpool City Center

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto, 1 cama Queen e sofá-cama

Quarto, 1 cama Queen e sofá-cama (Albert Dock View)

Quarto, 1 cama Queen

Avaliações dos hóspedes sobre Hampton by Hilton Liverpool City Center

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Depósito de segurança

Informações importantes

Extras opcionais

Considerando este hotel para sua viagem para Liverpool?

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