Gaia Pyramids Hotel

Horrible à fuir personnel menteur je n’ai pas eu ma chambre et trop de bruit et super sale

El personal del hotel es maravilloso, hicieron que nuestra estancia fuese fantástica, son muy detallistas y ante cualquier duda te ayudan a resolverla. El desayuno muy bueno, variado y completo. Sin duda volvería.

All staff were very friendly at the hotel. On arrival, our room was not ready. We were offered complimentary welcome drinks and a choice of pasta/pizza at the restaurant. This was a kind gesture as due to new rules local places were closing at 9pm. The hotels restaurant stays open until midnight. I had reserved a quadruple room with a pyramid view. On allocation, the room was tiny, sufficient for a two person stay. I checked with reception, and they advised that was all that was available! We were travelling as a family of 2 adults and 2 children. On further checks they advised if I waited another 40 mins they could have another room made for us but did not come with a pyramid view, we committed (lack of choice). The rooms in general are ok, there is a lot of renovation required but at the price you cant really complain. The staff were friendly, the restaurant staff were amazing; the breakfast selection was huge. Lots of good choices for breakfast. Overall, good for the pyramid views but you would be compensating comfort, in my opinion. My kids could not wait until we checked out. Thankfully we only booked a single night.

Good food, large amounts, winderful juice and tea (shai mint is great). Great staff. Missing a mini-safe in the room

I did not get the room I booked. Instead they transferred me to a sister company, in which the price is half of this price. Worst hotel staff ever!