Sands Harbor Resort and Marina

wwww

👍

Nice room, needs some upgrades but clean. Bar and restaurant are good. All the staff was friendly.

I got there late at 4:30 and check in is at 3:00 and I was told to go wait somewhere that my room was not ready. I said check in is at 3, I be you enforce the check-out time of 11. He said yes, I said I'm tired and I need a room. So he got the manager and a room magically appeared. I did not care for this at all. I got to the room, I have stayed there for 20 years, I did not see any room improvements. I had four vertical blinds on the floor. The sun was going to kill us in the morning. So I called the front desk, they said the guy would be up in 1/2 an hour. We waited, called back he said the guy was there. We said, no one has been to this room. He checked with the guy, and he had gone to the wrong room. He finally came and fixed the verticals. That should have been done before the guests arrived. The hotel was fine, just we did not notice any renovations to the rooms, only to the bar and restaurant area. We did not realize only all valet and extra charge per day for it. They said it is listed on their site. It was an ok stay, location, location, location.

Every thing was good