Grand Makel Hotel Topkapi

Oda temizdi, personel nazikti. Kahvaltı güzeldi. Fiyat performans bir yer. Tek eksiği interneti biraz yavaştı.

The room was decent but definitely not 5 stars. The shower did not have good water pressure, and it was hard to control the temperature. There was no soap in the shower, which was really strange. Noise was not great; doors slamming noise from the street was loud. Food, fairly typical, very nice morning breakfast buffet. Room service is not great. I ran out of toilet paper and could not use the bidet; it was not set up right in both bathrooms, very sad. The refrigerator in the room would not get cold. My room key stopped working as well several times during my stay. The in-room amenities were very poor; I would rate this overall hotel 3 stars. The staff seemed eager to help at times, but other times just really failed on follow-up. When I requested things, they just ignored me most of the time. I tried over and over with the staff to set up a Hammam during my stay, but they failed, so I had to call an outside service. There is a lot of room to improve. I was even overcharged just to get back to the airport. The cab driver said you agreed to a set fee by the hotel that is higher than what I normally charge. Be careful, do lots of research before staying here.

Jeg hadde et veldig fint opphold! Rommet var alltid rent og pent, takket være Nermen fra housekeeping som virkelig gjorde en fantastisk jobb og alltid tok godt vare på rommet mitt. Frokosten var god, spa-avdelingen var avslappende, og personalet generelt var veldig hyggelige og hjelpsomme. Jeg er veldig fornøyd og kommer gjerne tilbake! 🌟

Very nice place to stay,

Kahvaltısı 5 yıldızlı bir otele yakışmayacak şekildeydi. Malzemeler bayat özellikle kıl biber çöpten getirilip servise konulmuş vaziyetteydi. Hamur işleri bayattı. Genel olarak memnun kalmadık. Çalışanlar ilgisiz asık suratlı isteksiz yapıyordu işlerini.