Sonesta Simply Suites Cleveland Westlake
75 US$
/ noche
Promedio para octubre
Precios para Sonesta Simply Suites Cleveland Westlake
Selecciona fechas para ver precios y disponibilidad
75 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Sonesta Simply Suites Cleveland Westlake, los precios por noche son de 69 US$ de media en el mes más barato (diciembre) y de 93 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 91 US$ |
| febrero | 78 US$ |
| marzo | 74 US$ |
| abril | 80 US$ |
| mayo | 89 US$ |
| junio | 86 US$ |
| julio | 93 US$ |
| agosto | 88 US$ |
| septiembre | 76 US$ |
| octubre | 75 US$ |
| noviembre | 74 US$ |
| diciembre | 69 US$ |
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oct · 75 US$
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Más caro: julio (aprox. 93 US$)
Más barato: diciembre (aprox. 69 US$)
Acerca de esta propiedad
Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. En este hotel de estilo colonial enco...
Servicios
Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. En este hotel de estilo colonial encontrarás también conexión a Internet wifi gratis, asistencia turística (adquisición de entradas) y una zona de pícnic.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, check-out exprés y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Westlake? En este hotel tienes a tu disposición 46 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En Sonesta Simply Suites Cleveland Westlake tienes un bar-cafetería a tu disposición.
Habitaciones
Reserva una de las 104 habitaciones con cocina, frigorífico y microondas, y disfruta de una estancia inolvidable. Las camas cuentan con colchones con una capa de acolchado adicional para descansar plácidamente, además de un sofá cama doble. Para los momentos de ocio, tendrás una Smart TV de 50 pulgadas con canales por cable y conexión a Internet por cable y wifi gratis. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Sonesta Simply Suites Cleveland Westlake, te encontrarás en una fantástica zona de Westlake (West Dover), a menos de cinco minutos en coche de Lago de Erie y Parque de Crocker. Además, este hotel se encuentra a 1,7 km de Regal Crocker Park y a 3,1 km de Centro de ciencia y de naturaleza del lago Erie.
Qué hay cerca
Parque de Crocker(0.9 millas)
Regal Crocker Park(1.1 millas)
Huntington Reservation(1.9 millas)
Lago de Erie(2 millas)
Centro de ciencia y de naturaleza del lago Erie(2 millas)
Playa Huntington(2.4 millas)
St John West Shore Family Health(2.6 millas)
Bay Lanes Bowling(2.7 millas)
Bradley Woods Reservation(2.8 millas)
Reserva natural Miller(3.9 millas)
Bodega John Christ(4.2 millas)
North Ridge Racket and Paddle(5.3 millas)
Centro comercial Westfield Great Northern(6.1 millas)
Mercy Tri-City Medicine(6.3 millas)
Crushers Stadium(6.3 millas)
Aeropuerto internacional Cleveland Hopkins (CLE)(14.1 millas)
Cleveland, OH (BKL-Burke Lakefront)(17 millas)
Cleveland, OH (CGF-Condado de Cuyahoga)(30.3 millas)
Aparcamiento
Piscina
Mostrador turístico
Servicio de tintorería
Pistas de tenis
Salones para banquetes
Ubicación
30100 Clemens Road, West Dover, Ohio, Estados Unidos
Parque de Crocker (0.9 millas)
Regal Crocker Park (1.1 millas)
Huntington Reservation (1.9 millas)
Lago de Erie (2 millas)
Centro de ciencia y de naturaleza del lago Erie (2 millas)
Playa Huntington (2.4 millas)
Opciones de habitación
12
Suite, 2 habitaciones, chimenea
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
700 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
8
Suite estudio, 1 cama de matrimonio, bañera accesible (Shower)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 3
400 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
13
Suite estudio, 2 camas de matrimonio
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
548 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Chimenea
12
Suite estudio, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
504 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
7
Suite estudio, 1 cama de matrimonio, accesible en silla de ruedas, chimenea (Shower)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 3
400 ft²
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Sonesta Simply Suites Cleveland Westlake
7.3
Bueno
Basado en 1003 comentarios verificados
¿Quién se queda aquí?
Trabajo
15%
Pareja
25%
Familia
48%
Grupo
6%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Sonesta Simply Suites Cleveland Westlake, a los huéspedes les gustan las amplias suites tipo apartamento con cocina y la cómoda ubicación cerca de tiendas y autopistas, y varios destacan la amabilidad del personal y la aceptación de mascotas, lo que resulta ideal para familias o estancias prolongadas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Sonesta Simply Suites Cleveland Westlake, a los huéspedes les gustan las amplias suites tipo apartamento con cocina y la cómoda ubicación cerca de tiendas y autopistas, y varios destacan la amabilidad del personal y la aceptación de mascotas, lo que resulta ideal para familias o estancias prolongadas.
Sin embargo, muchas reseñas informan de una limpieza inconsistente y olores fuertes, además de alfombras manchadas y muebles desgastados. Las instalaciones y servicios a menudo no coinciden con las descripciones, con la piscina al aire libre comúnmente cerrada, chimeneas que no funcionan y la ausencia de desayuno. El horario de recepción es limitado por la noche, lo que provoca retrasos en el registro de entrada, llamadas sin respuesta, cancelaciones ocasionales de última hora y cocinas o ropa de cama insuficientes para el número de huéspedes. Espere un alojamiento espacioso con buena relación calidad-precio, pero con concesiones en cuanto a mantenimiento, personal y fiabilidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los servicios al aire libre son inconsistentes: muchos informan que la piscina está cerrada o vacía y que la zona de jacuzzi y la cancha de baloncesto no están en servicio; el gimnasio es limitado y no hay ascensor. El aparcamiento es cómodo, pero los huéspedes señalan que las lavadoras y algunas chimeneas no funcionan.
Reseñas de huéspedes relacionadas
6
Sajeeb
13 mar 2025
·
Se alojó 5 noches
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
Howard
2 jun 2025
·
Se alojó 2 noches
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
10
Megan
23 jul 2023
·
Clean, good parking, easy check in
Clean, good parking, easy check in
4
Brian
9 ago 2025
·
Se alojó 7 noches
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Ashley
26 jun 2025
·
Se alojó 1 noche
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
6
Todd
7 jul 2024
·
Se alojó 3 noches
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Maureen
28 may 2024
·
Se alojó 4 noches
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
4
Claudia
6 sept 2023
·
Se alojó 7 noches
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26 ago 2023
·
Se alojó 3 noches
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
8
Alex
20 jun 2024
·
Se alojó 2 noches
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente, con informes repetidos de olores fuertes, alfombras manchadas y baños mal limpios; algunos huéspedes mencionan la presencia de plagas. Algunas estancias se describieron como limpias.
Reseñas de huéspedes relacionadas
8
Howard
2 jun 2025
·
Se alojó 2 noches
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
2
Sharadha
31 jul 2023
·
Se alojó 1 noche
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
2
david
5 abr 2024
·
Se alojó 1 noche
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
4
Brian
9 ago 2025
·
Se alojó 7 noches
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Kimberly
30 jul 2023
·
Se alojó 4 noches
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
2
Zahi
29 may 2024
·
Se alojó 1 noche
Bugs on the bed
Bugs on the bed
4
Spencer
8 may 2023
·
Se alojó 2 noches
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
2
Eyad
16 oct 2024
·
Se alojó 4 noches
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
10
Jaime Minter
10 abr 2024
·
Se alojó 4 noches
Great stay! Clean and quiet room. Just what we needed.
Great stay! Clean and quiet room. Just what we needed.
4
Laura
12 oct 2025
·
Se alojó 1 noche
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas, con cocina completa y camas cómodas, pero la decoración está anticuada, los muebles pueden estar desgastados y varias chimeneas no funcionaban. El ruido de los pisos superiores es una queja recurrente, y las unidades de varios niveles carecen de acceso por ascensor.
Reseñas de huéspedes relacionadas
6
Sajeeb
13 mar 2025
·
Se alojó 5 noches
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
VINCENT M.
31 ene 2025
·
Se alojó 1 noche
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
8
Talena
3 dic 2024
·
Se alojó 1 noche
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
8
Sarah
3 feb 2025
·
Se alojó 1 noche
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
6
Doug
21 ago 2024
·
Se alojó 28 noches
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
8
Juan
9 ago 2024
·
Se alojó 2 noches
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7 jul 2024
·
Se alojó 3 noches
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
8
Jose
13 feb 2023
·
Se alojó 1 noche
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9 abr 2024
·
Se alojó 2 noches
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
10
Robert
21 feb 2025
·
Se alojó 2 noches
Good wi-fi and comfortable beds
Good wi-fi and comfortable beds
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es variado: muchos elogian al personal amable y servicial, pero numerosas reseñas mencionan un horario limitado en la recepción nocturna, respuestas lentas o ausentes, retrasos en el registro de entrada y ocasionales reservas excesivas o cancelaciones.
Reseñas de huéspedes relacionadas
4
TIFFANY
29 jul 2025
·
Se alojó 4 noches
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
2
Mollie
6 mar 2025
·
Se alojó 1 noche
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
10
Consuelo
20 oct 2025
·
Se alojó 1 noche
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
4
Brian
9 ago 2025
·
Se alojó 7 noches
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
2
Jessica
11 dic 2022
·
Se alojó 1 noche
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
10
Marie
18 ago 2023
·
Se alojó 4 noches
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
10
Robert
28 jun 2025
·
Se alojó 3 noches
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
10
Drondric
21 may 2024
·
Se alojó 2 noches
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
2
Jihad
15 may 2023
·
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
6
Elizabeth
14 sept 2024
·
Se alojó 2 noches
Property not kept up with regular maintenance. Front desk is not responsive.
Property not kept up with regular maintenance. Front desk is not responsive.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para autopistas, tiendas y restaurantes; a varios les pareció un lugar tranquilo.
Reseñas de huéspedes relacionadas
8
Kari
29 jul 2024
·
Se alojó 1 noche
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
8
Juan
9 ago 2024
·
Se alojó 2 noches
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7 jul 2024
·
Se alojó 3 noches
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Ronald
7 ago 2023
·
Se alojó 2 noches
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
8
Thomas
12 jun 2023
·
Se alojó 2 noches
Location was good. Staff nice. Hotel good but past it’s prime.
Location was good. Staff nice. Hotel good but past it’s prime.
8
Jose
13 feb 2023
·
Se alojó 1 noche
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9 abr 2024
·
Se alojó 2 noches
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
8
kelly
9 mar 2025
·
Se alojó 2 noches
Clean and quiet location but close to many shopping and eating options
Clean and quiet location but close to many shopping and eating options
8
Zayvion
13 dic 2023
·
Se alojó 2 noches
Everyone was nice & it was very convenient to crocker park shopping center.
Everyone was nice & it was very convenient to crocker park shopping center.
6
Elizabeth
8 ago 2023
·
Se alojó 3 noches
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No se proporciona desayuno a pesar de que algunas descripciones de terceros lo indican; el café en el vestíbulo puede ser inconsistente. Las cocinas en las habitaciones facilitan la preparación de comidas.
Reseñas de huéspedes relacionadas
6
emilie
9 dic 2024
·
Se alojó 2 noches
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
4
emmett
13 abr 2024
·
Se alojó 1 noche
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
6
Ashley
26 jun 2025
·
Se alojó 1 noche
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
2
Elizabeth
16 jul 2023
·
Se alojó 3 noches
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
6
Tony
8 oct 2023
·
Se alojó 2 noches
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
4
Claudia
6 sept 2023
·
Se alojó 7 noches
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26 ago 2023
·
Se alojó 3 noches
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
6
Kenya
13 feb 2023
·
Se alojó 1 noche
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
4
Matthew
4 ago 2024
·
Se alojó 2 noches
Not enough bedding. Lobby limited availability. Coffee rarely available
Not enough bedding. Lobby limited availability. Coffee rarely available
8
Alex
20 jun 2024
·
Se alojó 2 noches
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Carla
12 mar 2023
·
Se alojó 1 noche
The amenities and space in the rooms is great, especially for the price. The cleanliness of the room definitely could have been better. The bathroom (especially the floors) we’re dirty, the shower gel was empty, and one of the beds had no blanket/comforter. The kitchen was nice and the fireplace.
The amenities and space in the rooms is great, especially for the price. The cleanliness of the room definitely could have been better. The bathroom (especially the floors) we’re dirty, the shower gel was empty, and one of the beds had no blanket/comforter. The kitchen was nice and the fireplace.
6
Cherish
23 feb 2023
·
Se alojó 1 noche
I checked in really late pass 11pm. Checking in was pretty smooth. Overall the room appeared clean. There were dishes in the dishwasher not sure if they were dirty or clean. Toilet was running loud and leaked water all night. Didn’t notice that’s what it was doing til the next morning. Maintenance came unexpectedly before it was time to check out.
I checked in really late pass 11pm. Checking in was pretty smooth. Overall the room appeared clean. There were dishes in the dishwasher not sure if they were dirty or clean. Toilet was running loud and leaked water all night. Didn’t notice that’s what it was doing til the next morning. Maintenance came unexpectedly before it was time to check out.
4
Yvonne
20 feb 2023
·
Se alojó 1 noche
I usually always stay here for business trip..but the last 3-4 times it's been BAD... no dishes, spider web, no pillows and no towels...and I've bought this to their attention...no compensation...just sorry.. y'all they are sorry with service...
I usually always stay here for business trip..but the last 3-4 times it's been BAD... no dishes, spider web, no pillows and no towels...and I've bought this to their attention...no compensation...just sorry.. y'all they are sorry with service...
4
Lona
19 feb 2023
·
Se alojó 1 noche
I reserved a King bed with a fireplace and got a queen bed with no fireplace. No options as the hotel was full. I had to wait a half hour ..until 7 pm to get a room that was clean. It was a nice hotel but just a disaster as to the cleaning crews and assigning rooms.
I reserved a King bed with a fireplace and got a queen bed with no fireplace. No options as the hotel was full. I had to wait a half hour ..until 7 pm to get a room that was clean. It was a nice hotel but just a disaster as to the cleaning crews and assigning rooms.
8
DANA
18 feb 2023
·
Se alojó 1 noche
Clean, comfortable
Clean, comfortable
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 83.2692121459961USD
- 2026-10-31: 83.2692121459961USD
- 2026-11-01: 82.23084541778564USD
- 2026-11-02: 82.23084541778564USD
- 2026-11-03: 82.23084541778564USD
- 2026-11-04: 82.15595252113343USD
- 2026-11-05: 82.23084541778564USD
- 2026-11-06: 84.24032479667663USD
- 2026-11-07: 83.24588555068969USD
- 2026-11-08: 81.81972485618591USD
- 2026-11-09: 82.23792884178161USD
- 2026-11-10: 82.26560460815429USD
- 2026-11-11: 82.26560460815429USD
- 2026-11-12: 82.23792884178161USD
- 2026-11-13: 84.2728196838379USD
- 2026-11-14: 84.25384225959777USD
- 2026-11-15: 82.23792884178161USD
- 2026-11-16: 82.26560460815429USD
- 2026-11-17: 82.23792884178161USD
- 2026-11-18: 82.26560460815429USD
- 2026-11-19: 82.26560460815429USD
- 2026-11-20: 84.2728196838379USD
- 2026-11-21: 83.24588555068969USD
- 2026-11-22: 82.26560460815429USD
- 2026-11-23: 83.24588555068969USD
- 2026-11-24: 112.38382785568237USD
- 2026-11-25: 130.4487379032135USD
- 2026-11-26: 124.38164426574707USD
- 2026-11-27: 130.4487379032135USD
- 2026-11-28: 130.40698073425293USD
- 2026-11-29: 130.4487379032135USD
- 2026-11-30: 96.31609304885865USD
- 2026-12-01: 83.2692121459961USD
- 2026-12-02: 83.24588555068969USD
- 2026-12-03: 96.31609304885865USD
- 2026-12-04: 96.31609304885865USD
- 2026-12-05: 111.37018048286438USD
- 2026-12-06: 96.31609304885865USD
- 2026-12-07: 96.31609304885865USD
- 2026-12-08: 96.28210286712647USD
- 2026-12-09: 96.28210286712647USD
- 2026-12-10: 111.37018048286438USD
- 2026-12-11: 111.37018048286438USD
- 2026-12-12: 111.37018048286438USD
- 2026-12-13: 96.31609304885865USD
- 2026-12-14: 96.28210286712647USD
- 2026-12-15: 95.31248551101685USD
- 2026-12-16: 95.31248551101685USD
- 2026-12-17: 95.31248551101685USD
- 2026-12-18: 111.37018048286438USD
- 2026-12-19: 111.37018048286438USD
- 2026-12-20: 83.2692121459961USD
- 2026-12-21: 83.2692121459961USD
- 2026-12-22: 83.2692121459961USD
- 2026-12-23: 83.2692121459961USD
- 2026-12-24: 83.24588555068969USD
- 2026-12-25: 95.31248551101685USD
- 2026-12-26: 83.27924343643188USD
- 2026-12-27: 95.28534805068969USD
- 2026-12-28: 83.24588555068969USD
- 2026-12-29: 82.26560460815429USD
- 2026-12-30: 83.24588555068969USD
La recepción está abierta todos los días de 08:00 a 23:00. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Depósito: USD 250 por alojamiento, por estancia
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Se aceptan estancias de larga duración.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- El alojamiento dispone de un servicio de limpieza profesional.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Depósito por mascotas: 75.00 USD por estancia.
- Mascotas: 10 USD por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Piscina
Mostrador turístico
Servicio de tintorería
Pistas de tenis
Salones para banquetes
Servicios
Mostrador turístico
Servicio de tintorería
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
Concierge Services
General
Bañera de hidromasaje/Jacuzzi
Mesas y zona de picnic
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
WiFi gratuito
Actividades
Piscina
Pistas de tenis
Campo de golf (cercano)
Windsurf
Ciclismo
Pesca
Equitación
Canoas
Senderismo
Muebles de exterior
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite