ELC Horizon Hotel & Spa

Nice, convenient location.

Pool was nice Ocean view was beautiful Staff very nice and friendly Room was beautiful

The property looks nothing like the photos shown online — the images are clearly edited or misleading. What I encountered in reality was very different and far below acceptable standards. The biggest concern was safety. The door to my room had the peephole covered with duct tape from both inside and outside, and the lock mechanism was exposed, with the cover plate for the key card missing. When I reported this, the hotel sent a staff member who did not speak English and attempted to “fix” the issue by removing the tape and filling the peephole with silicone. This did not address the security concern at all. When I requested a room change, I was told the hotel was fully booked and asked to check again the next day, which is not an acceptable response to a safety issue. There were also multiple maintenance problems. The fridge was leaking, leaving the floor wet at all times. Initially I thought the floor had just been cleaned, but it became clear it was an ongoing issue. Additionally, the bathroom window was not properly sealed, resulting in loud street noise. Overall, the experience was uncomfortable and disappointing, and I did not feel safe staying in the room. This property does not meet basic standards of safety, maintenance, or accuracy in representation.

외관은 너무 촌스러웠지만 내부는 그럭저럭 좋았어요 그러나 출입문 허술하게 되어 있었고 샤워기 물이 너무 쫄쫄 나와서 답답했으며 청소는 그닥 깔끔하지 않았다 평점아 9점이 넘는 이유를 찾기 어렵네요

Great location and closed to the beach. Clean room and helpful staff.