Name: DoubleTree by Hilton Cape Town - Upper Eastside
Address: 31 Brickfield Road, Ciudad del Cabo, Cabo Occidental (provincia), ZA
Price range: 106 US$–357 US$ per night
Rating: 8.35

Opiniones de los huéspedes

En el DoubleTree by Hilton Cape Town - Upper Eastside, los huéspedes destacan con frecuencia un servicio amable y atento, así como habitaciones generalmente limpias, tranquilas y espaciosas, aunque señalan algunos inconvenientes ocasionales, como áreas anticuadas, un servicio de limpieza inconsistente y los efectos de los cortes de energía locales.

El entorno urbano e industrial divide opiniones: algunos advierten sobre caminar de noche, pero muchos lo consideran conveniente para la recogida de excursiones, con servicios de transporte al V&A Waterfront y a algunas atracciones como el Old Biscuit Mill a poca distancia. La restauración es muy valorada, especialmente la variedad del desayuno, aunque algunos señalan un servicio lento por la noche o precios elevados. En general, espere una base práctica más que un ambiente vacacional.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los servicios de transporte al V&A Waterfront y al aeropuerto, junto con la útil asistencia de transporte/conserjería en la casa, son muy apreciados; hay aparcamiento subterráneo disponible, pero con restricciones de altura. Algunas instalaciones se ven afectadas durante los cortes de energía (energía de respaldo limitada, problemas con el aire acondicionado) y se informa que el gimnasio es pequeño y podría estar más limpio.

Reseñas de huéspedes relacionadas

10

Simon

12 feb 2026

·

Se alojó 2 noches

Easy parking underneath, welcoming staff, quiet room, modern and fresh

10

Darlene

22 feb 2025

·

Se alojó 2 noches

They had complimentary shuttle to the V&A waterfront. Also a Concierge who could arrange transportation on your behalf.

4

Mary

20 feb 2023

·

Se alojó 1 noche

Important to let the guests know about load shedding and how it would affect the residents. Showering in the dark is unacceptable.

10

Maria

13 may 2023

·

Se alojó 3 noches

Loved the area in the urban look and feel of the neighborhood. Everything was great, but I wish that the fitness facility was bigger and cleaner.

10

John

10 dic 2024

·

Se alojó 2 noches

Staff made us feel very welcome. Stored our bags while we went touring. Great room service. Airport shuttle reasonable. Room safe didn’t work so they upgraded us. Would definitely stay again.

10

Raja

4 jul 2025

·

Se alojó 2 noches

We had a comfortable stay at this hotel. The shuttle service was good. Restaurant staff were very helpful to cater to our needs.

4

Albert

21 ene 2023

·

Se alojó 5 noches

* With rolling electricity outages on daily basis, not all rooms were on emergency power: Air conditioners do not work then and windows do not open. This creates a little sauna. Hotel was not upfront with these challenges upon booking. * Hotel is situated in secluded area away from shops, restaurants and attractions. Area appeared unsafe. * Poor maintenance: We rented two rooms both had broken toilet seats, curtain had holes and basin was blocked, poor water pressure. * Staff excellent. * Breakfast mundane.

10

Dayna

22 oct 2025

·

Se alojó 3 noches

Checking in was super easy and the front desk staff was very friendly. I got my warm cookie and went to my room. The room was decent. I wish there was an outlet besides the bed, but bring a USB-A if you want to charge your devices bedside. The room was cold and the shower was hot. Which made for a pleasant stay. The breakfast had a large variety of items, made to order eggs and pancakes. The staff, I can't say how much I loved the staff. Very professional, they remembered me from day to day, even my coffee order overall adding to the great stay i had at the hotel. The hotel is located inside of another building with some restaurants and shops. It's also located in what appeared to be an industrial area. So access to anything outside of catching a rideshare/taxi/Uber is necessary. The airport transfer needs to be scheduled before hand which they seem to be pretty flexible and accommodating. Overall I enjoyed my stay at this hotel.

8

Victor

3 ene 2024

·

Se alojó 3 noches

The hotel was amazingly great. We just had difficulty with the parking, with the height of only 2m, parking for tall vehicles or vehicles with a roof box is very limited

10

Marcus

17 oct 2025

·

Se alojó 4 noches

Had a lovely stay - staff were excellent and helped in every way they good. Food was spot on and room with a view and a half !! Table top mountain. A little out of the main area but Woodstock is cool and the in house transport company were excellent

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La mayoría de los huéspedes encuentran el hotel y las habitaciones limpias, y varios las describen como impecables. Sin embargo, las quejas recurrentes mencionan fallos en el servicio de limpieza (suelos sucios, toallas sucias, falta de reposición) y áreas desgastadas que se ven cansadas o sucias.

Reseñas de huéspedes relacionadas

10

Darsel

24 abr 2023

·

Se alojó 2 noches

My stay here was everything!!! Omg the staff and food there were beyond amazing! The rooms are neat and very clean. I cannot wait to return! Thank you all so so much for everything!!!

10

Alika Muhigirwa

8 ene 2026

·

Se alojó 4 noches

Room so clean and hotel staff excellent and welcoming We really enjoyed the breakfast

10

Clare

28 feb 2024

·

Se alojó 1 noche

So friendly, nothing was too much trouble. Spotless hotel and everything you need in a room

10

Mouza

30 jul 2025

·

Se alojó 1 noche

Nice staff clean hotel

4

Spectrum Brands uk

15 may 2023

·

Se alojó 2 noches

I have been staying at this hotel for over 10 years; this was my first post covid visit; I noted a general demise in the overall aesthetic and standard of appearance; the hotel looks and feels tired and old; furnishings; carpets; walls peeling/dirty paint etc; felt like a hotel in decline and therefore I reflected that in my rating

6

Steven

28 dic 2023

·

Se alojó 3 noches

Restaurant was excellent. Staff very courteous. Basics such as shampoo, soap, and towels were not replenished. Multiple lights were burnt out

4

Susan

23 mar 2025

·

Se alojó 2 noches

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.

8

Nicholas

9 feb 2026

·

Se alojó 5 noches

Staff was great. Kind! Everything felt clean. Water and coffee set up in the room was great. Not far from everything you’d want to see

2

Martia

13 mar 2024

·

Se alojó 1 noche

The hotel is very dirty and old. The room felt like a jail cell or hospital room. Luckily I was only there for one night. It was so bad, my partner and I didn’t even use the shower or anything. We left as soon as we woke up.

10

angella

2 sept 2024

·

Se alojó 9 noches

Good location, friendly staff. Clean hotel

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser tranquilas y espaciosas, y algunas suites ofrecen vistas excepcionales. Las desventajas señaladas incluyen una decoración anticuada, problemas de mantenimiento (por ejemplo, sellos de ventanas, enchufes limitados junto a la cama), problemas ocasionales con el aire acondicionado y la falta de artículos como un secador de pelo.

Reseñas de huéspedes relacionadas

10

Simon

12 feb 2026

·

Se alojó 2 noches

Easy parking underneath, welcoming staff, quiet room, modern and fresh

10

Eduarda

8 nov 2025

·

Se alojó 4 noches

Staff was amazing, room was very spacious but lacked amenities like blowdryer. Location of the hotel was perfect for everything we wanted to do (we were in the pick up radius for many tours). Would stay there again

10

Lee

23 jul 2023

·

Se alojó 1 noche

The suites are huge and absolutely stunning

4

Susan

23 mar 2025

·

Se alojó 2 noches

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.

10

Dayna

22 oct 2025

·

Se alojó 3 noches

Checking in was super easy and the front desk staff was very friendly. I got my warm cookie and went to my room. The room was decent. I wish there was an outlet besides the bed, but bring a USB-A if you want to charge your devices bedside. The room was cold and the shower was hot. Which made for a pleasant stay. The breakfast had a large variety of items, made to order eggs and pancakes. The staff, I can't say how much I loved the staff. Very professional, they remembered me from day to day, even my coffee order overall adding to the great stay i had at the hotel. The hotel is located inside of another building with some restaurants and shops. It's also located in what appeared to be an industrial area. So access to anything outside of catching a rideshare/taxi/Uber is necessary. The airport transfer needs to be scheduled before hand which they seem to be pretty flexible and accommodating. Overall I enjoyed my stay at this hotel.

2

Martia

13 mar 2024

·

Se alojó 1 noche

The hotel is very dirty and old. The room felt like a jail cell or hospital room. Luckily I was only there for one night. It was so bad, my partner and I didn’t even use the shower or anything. We left as soon as we woke up.

10

Brian

13 mar 2025

·

Se alojó 2 noches

Friendly staff, helpful. Nice quiet rooms!

8

Danielle

27 jun 2023

·

Se alojó 7 noches

My experience was good overall. Most of the staff was helpful and polite. I did notice however that they treat the white Americans a bit better than Black Americans (friendlier, chattier, engaging), not sure why. The location was definitely more urban, but I felt safe. Grocery store, gas station, a few restaurants, and the highway were all in close proximity. The room was extremely spacious and clean. If I return to Cape Town, this is where I'll likely stay.

10

Marcus

17 oct 2025

·

Se alojó 4 noches

Had a lovely stay - staff were excellent and helped in every way they good. Food was spot on and room with a view and a half !! Table top mountain. A little out of the main area but Woodstock is cool and the in house transport company were excellent

10

Ross

21 dic 2023

·

Se alojó 1 noche

Caring, helpful staff, nice rooms, outstanding breakfast, nice restaurant

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable, atento y orientado a la solución, con personal que organiza traslados, guarda equipaje, gestiona problemas y atiende las solicitudes. Algunos señalan problemas como un recepcionista nocturno grosero, un servicio lento en el restaurante, un servicio de habitaciones irregular y una comunicación limitada sobre los cortes de energía.

Reseñas de huéspedes relacionadas

10

Dayna

22 oct 2025

·

Se alojó 4 noches

For business, I had to checkout of the hotel, but I checked back in a few days later. My only issue with my second stay was the AC wasn't running cold so I was a little hot at night. Nothing too bad though. The cleaning staff was great too. My second stay was just as enjoyable as the first. I needed an airport transfer so I settled on a time, when I went to check with the transfer company, the told me it would be better to leave earlier due to intense traffic. I'm so glad they informed me so I could change the leave time.

8

Samuel

9 nov 2023

·

Se alojó 7 noches

Beautiful facilities, room service wasn't the greatest, but other than that was excellent.

4

Mary

20 feb 2023

·

Se alojó 1 noche

Important to let the guests know about load shedding and how it would affect the residents. Showering in the dark is unacceptable.

10

John

10 dic 2024

·

Se alojó 2 noches

Staff made us feel very welcome. Stored our bags while we went touring. Great room service. Airport shuttle reasonable. Room safe didn’t work so they upgraded us. Would definitely stay again.

4

Susan

23 mar 2025

·

Se alojó 2 noches

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.

8

Nicholas

9 feb 2026

·

Se alojó 5 noches

Staff was great. Kind! Everything felt clean. Water and coffee set up in the room was great. Not far from everything you’d want to see

10

Dayna

22 oct 2025

·

Se alojó 3 noches

Checking in was super easy and the front desk staff was very friendly. I got my warm cookie and went to my room. The room was decent. I wish there was an outlet besides the bed, but bring a USB-A if you want to charge your devices bedside. The room was cold and the shower was hot. Which made for a pleasant stay. The breakfast had a large variety of items, made to order eggs and pancakes. The staff, I can't say how much I loved the staff. Very professional, they remembered me from day to day, even my coffee order overall adding to the great stay i had at the hotel. The hotel is located inside of another building with some restaurants and shops. It's also located in what appeared to be an industrial area. So access to anything outside of catching a rideshare/taxi/Uber is necessary. The airport transfer needs to be scheduled before hand which they seem to be pretty flexible and accommodating. Overall I enjoyed my stay at this hotel.

10

Charles

28 nov 2024

·

Se alojó 3 noches

Had a problem, manager took care of everything. So thankful. Great property

4

jane

10 feb 2024

·

Se alojó 3 noches

The night staff, mostly manager very rude and unhelpful. I would never stay there again.

10

mary

7 nov 2024

·

Se alojó 1 noche

I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Las opiniones son diversas: varios advierten que la zona urbana/industrial circundante no es segura para caminar por la noche y no es muy transitable. Otros lo encuentran conveniente para excursiones y lugares cercanos, con el Old Biscuit Mill a poca distancia y servicios de transporte al V&A Waterfront.

Reseñas de huéspedes relacionadas

8

Ramon

28 nov 2023

·

Se alojó 6 noches

Good staff, good breakfast, not a good location

10

Maria

18 may 2023

·

Se alojó 1 noche

Amazing staff Convenient location

6

Angel

5 oct 2024

·

Se alojó 3 noches

The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.

10

Eduarda

8 nov 2025

·

Se alojó 4 noches

Staff was amazing, room was very spacious but lacked amenities like blowdryer. Location of the hotel was perfect for everything we wanted to do (we were in the pick up radius for many tours). Would stay there again

8

Nicholas

9 feb 2026

·

Se alojó 5 noches

Staff was great. Kind! Everything felt clean. Water and coffee set up in the room was great. Not far from everything you’d want to see

8

SYLVIA

21 feb 2024

·

Se alojó 5 noches

Great property but nothing to do around that area. We were advised on multiple occasions by Taxi /Uber drivers not to walk around that area because it VERY unsafe

10

Dayna

22 oct 2025

·

Se alojó 3 noches

Checking in was super easy and the front desk staff was very friendly. I got my warm cookie and went to my room. The room was decent. I wish there was an outlet besides the bed, but bring a USB-A if you want to charge your devices bedside. The room was cold and the shower was hot. Which made for a pleasant stay. The breakfast had a large variety of items, made to order eggs and pancakes. The staff, I can't say how much I loved the staff. Very professional, they remembered me from day to day, even my coffee order overall adding to the great stay i had at the hotel. The hotel is located inside of another building with some restaurants and shops. It's also located in what appeared to be an industrial area. So access to anything outside of catching a rideshare/taxi/Uber is necessary. The airport transfer needs to be scheduled before hand which they seem to be pretty flexible and accommodating. Overall I enjoyed my stay at this hotel.

4

Neevar

24 nov 2023

·

Se alojó 3 noches

Poor unsafe area. Hotel not bad for price

10

Keri-Ann Marie

28 jun 2024

·

Se alojó 1 noche

Comfortable hotel in a nice part of town. Old Biscuit Mill within walking distance (great restaurants).

8

Danielle

27 jun 2023

·

Se alojó 7 noches

My experience was good overall. Most of the staff was helpful and polite. I did notice however that they treat the white Americans a bit better than Black Americans (friendlier, chattier, engaging), not sure why. The location was definitely more urban, but I felt safe. Grocery store, gas station, a few restaurants, and the highway were all in close proximity. The room was extremely spacious and clean. If I return to Cape Town, this is where I'll likely stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La restauración recibe muchos elogios, especialmente por la calidad y variedad del desayuno; el restaurante y el bar son generalmente agradables. Las desventajas incluyen un servicio lento por la noche en ocasiones, un servicio de habitaciones irregular, algunos comentarios sobre un desayuno insípido y problemas de precios.

Reseñas de huéspedes relacionadas

8

Samuel

9 nov 2023

·

Se alojó 7 noches

Beautiful facilities, room service wasn't the greatest, but other than that was excellent.

10

Alberta

4 oct 2025

·

Se alojó 11 noches

What a pleasant, peaceful and wonderful experience. Breakfast buffet was incredible. Loved it

10

(????? ???????)

4 nov 2022

·

1층에 Bar와 식당 모두 합리적 가격에 맛있었다. 특히 조식은 가성비가 좋았다.

8

Gregory

8 may 2023

·

Se alojó 7 noches

Good place. Restaurant is a bit over priced but the food is good.

4

Susan

23 mar 2025

·

Se alojó 2 noches

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.

4

Albert

21 ene 2023

·

Se alojó 5 noches

* With rolling electricity outages on daily basis, not all rooms were on emergency power: Air conditioners do not work then and windows do not open. This creates a little sauna. Hotel was not upfront with these challenges upon booking. * Hotel is situated in secluded area away from shops, restaurants and attractions. Area appeared unsafe. * Poor maintenance: We rented two rooms both had broken toilet seats, curtain had holes and basin was blocked, poor water pressure. * Staff excellent. * Breakfast mundane.

10

Dayna

22 oct 2025

·

Se alojó 3 noches

Checking in was super easy and the front desk staff was very friendly. I got my warm cookie and went to my room. The room was decent. I wish there was an outlet besides the bed, but bring a USB-A if you want to charge your devices bedside. The room was cold and the shower was hot. Which made for a pleasant stay. The breakfast had a large variety of items, made to order eggs and pancakes. The staff, I can't say how much I loved the staff. Very professional, they remembered me from day to day, even my coffee order overall adding to the great stay i had at the hotel. The hotel is located inside of another building with some restaurants and shops. It's also located in what appeared to be an industrial area. So access to anything outside of catching a rideshare/taxi/Uber is necessary. The airport transfer needs to be scheduled before hand which they seem to be pretty flexible and accommodating. Overall I enjoyed my stay at this hotel.

10

Syed Omair Akbar

19 nov 2025

·

Se alojó 5 noches

Breakfast was really good with many options. Near by shops and reauranta within the hotel . Friendly staff and clean rooms . Everything was perfect

10

Marcus

17 oct 2025

·

Se alojó 4 noches

Had a lovely stay - staff were excellent and helped in every way they good. Food was spot on and room with a view and a half !! Table top mountain. A little out of the main area but Woodstock is cool and the in house transport company were excellent

10

Ross

21 dic 2023

·

Se alojó 1 noche

Caring, helpful staff, nice rooms, outstanding breakfast, nice restaurant

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	107 US$
febrero	123 US$
marzo	121 US$
abril	106 US$
mayo	101 US$
junio	89 US$
julio	77 US$
agosto	88 US$
septiembre	104 US$
octubre	122 US$
noviembre	120 US$
diciembre	113 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $124	22	23 $253	24 $160
25 $112	26 $110	27 $112	28 $112	29 $112	30 $109	31 $106

DO	LU	MA	MI	JU	VI	SA
1 $110	2 $123	3 $124	4 $126	5 $129	6 $110	7 $115
8 $113	9 $122	10 $177	11 $177	12 $187	13 $175	14 $175
15 $175	16	17 $357	18	19 $164	20 $141	21 $155
22 $148	23 $155	24 $160	25 $159	26 $156	27 $147	28 $137
29 $147	30 $164

DoubleTree by Hilton Cape Town - Upper Eastside

Precios para DoubleTree by Hilton Cape Town - Upper Eastside

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 2 camas individuales, accesible para personas con discapacidad

Habitación Deluxe, 1 cama de matrimonio

Suite presidencial, 1 cama doble, balcón

Habitación Deluxe, 2 camas individuales

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación, 2 camas individuales

Habitación Deluxe, 1 cama de matrimonio grande

Suite Deluxe, 2 camas individuales, microondas

Habitación, 1 cama de matrimonio

Suite, 1 cama de matrimonio grande, microondas

Suite Deluxe, 1 cama de matrimonio grande, microondas

Reseñas de los huéspedes sobre DoubleTree by Hilton Cape Town - Upper Eastside

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio