Central Park West Hostel

The cost or a bed was minimal - and you get what you pay for. The elevator worked. My room was tidy, internet worked in the common room, and bed adequate. Shared bathrooms always have shower issues. Overall, I felt safe.

Generally poor. The hostel is in a great location but has little resemblance to the pictures or description. No kitchen, just a dining room with a sofa a fridge a vending machine and a microwave. No blankets just sheets. Bed very uncomfortable with a thin foam mattresses. Corridors filthy. Bathrooms clean but in very poor repair. 2 of 3 bathrooms on 2nd floor were out of order. The first room we were allocated was smelly and the air conditioning was broken. We requested a move and ended up in a better room although the door barely locked.

The property is older and feels run down. There was an odor (urine?) in the elevator. They didn’t have keys for any of the rooms because their system was “down.”. You had to be escorted to your room by the front desk person - that meant WAITING for someone to come to the desk. Sometimes, I had to wait 10 minutes. Overall, I would not recommend and will not return.

They don’t have keys for your own door!

The staff is helpful but the facilities are pretty bad the door lock system has only one key which is only accessible by the staff so you cant keep going and coming back to the room without being escorted by the staff member.

For a hostel it’s not bad but their key card system didn’t work so any time you left your room you’d have to leave it unlocked or go down to the lobby and wait for someone to let you into the room. The deadbolt didn’t work which was scary

It's a place if you need a place in NYC, it is close to Central Park or opposite direction the river walk. Location is great. And close to a main artery Subway station. However lacking in areas. Smaller rooms, one of the toilets I had to beg to flush, cleaning staff may have been on vacay, it's an older building, the common area was, They do have a coffee machine, vending machine, a large shared refrigerator for food ( I didn't see anywhere to cook besides a microwave) a fun map with pushpins in it, and a community room futon. Price was excellent for NYC. I am glad it was available for me to book while in town.Thank You Central Park West Hostel.

- What did I like? Only the zone. - What did I not like? 1. The check-in: they made me wait almost 24 hours to give me a room since they were over-booked, they said the 1st day would be refunded but it was not, they never even mentioned the subject anymore. 2. The property seems okay from the outside but it is in terrible condition on the inside, from the furniture to the elevator and the staircases.... EVERYTHING is old and in terrible condition. 3. The staff is somehow friendly but it seems like they do not care too much about the wellbeing of their guests. 4. The property condition and facilities are really bad. I don't know how can the authorities can let them operate and run a place like this. Is it true that they offer stays below the average for NY but they should invest in the property, the bathrooms, the elevator, the windows, the A/C, everything needs replacement. I would never recommend anyone to go to this place and I would never go back there. I rather spend more than stay at a HORRIBLE place like this one.

The internet only worked downstairs no tvs in rooms and no keys for the rooms loved the location though

location and affordable price that is all you get. old building with narrow elevator and stairs that require repair because they crack right under your feet. they were out of towels and warm blankets when i arrived, dirty bathrooms, 2 bathrooms for approximately 12 rooms (2-10 persons each?). there is no signboard with the hostel name, or it is tiny and invisible. very easy to miss the correct entry. my room had a window looking toward ventilation pit and fire stairs. it was dark inside the room all day long. night dark. the mattress was 5 inches thick, so it was extremely uncomfortable to sleep on the ikea metal frame base. the room had no shelves or cabinets to keep belongings and generally looked like a prison cell. dog hair was everywhere in common areas.

No wifi signal from 2nd floor upwards; room had a steam pipe that made a very annoying sound that kept going on throughout the whole day; very dirty place with cockroaches crawling everywhere (I had to kill at least 3 cockroaches and saw at least one on my bed); bathrooms didnt have a rug on the floor to step on once you leave the shower; people attending were not friendly and only talked strictly to answer your questions; rooms had no table or anything else for that matter, only the 2-story bed. Wouldnt reccomend this hostel for anyone. Horrible.

There is not hot water, everything very dirty, restrooms, rooms.

The room was unsafe to stay in. There was an air conditioner unit propping the window open with some loose particle board partially covering the remaining open window. The lock on the door was just a doorkkob that had been repositioned. The sheets were either stained or dirty. The entire place smelled of pot. Gross gross gross. Do not book, you will not get a refund.

The hotel was in terrible condition. There were cockroaches in my room.

This was the worst experience ever!!! I only stayed there for 1 night because I had no other option but left the property the next day asap in the morning! The pictures on the website have nothing to do with the real rooms! Very dirty, cockroaches everywhere! Bad smell in the building! Very hotand you can not open any windows!!! I cancelled my stay and I want refund!!

the furniture is old, dirty and ripped, no lightbulbs, the space in between the toilet and the wall is super reduced, the sink is full of mold. And the smell of weed inside the building is horrendous.

The staff were nice and we were right next to the subway stop. However, it took 40 minutes to check in since when we arrived no one was at the front desk (another person had also been waiting even longer than us). The sheets were also dirty and we saw a bed bug. Definitely bring your own blanket if you get cold. They also didn't have soap in the bathroom to wash your hands and the showers were dirty.

Unfortunately the whole property is in very poor condition with unsanitary restrooms, dirty showers and the rooms themselves smell like urine with clearly used bed sheets. The description promised body wash etc., but not even soap was provided. Also the “air conditioning” can hardly be called that, it was hot the entire night. The common room was a mess too, with dirty furniture and trash laying around. Because of this situation I wasn’t able to sleep and checked out around 4 am. Sorry, but that’s a definite no for me.

Unfortunately, the pictures are way nicer on the sites. Luckily I only saw one roach which was near the lobby kitchen area and no rats. Great location however.

It seems that there are local homeless people living in the propriety (not that is a problem, but they need to add extra steps to keep the place clean), and there are so many cockroaches everywhere. They must not have done proper pest control for several months.

The cost or a bed was minimal - and you get what you pay for. The elevator worked. My room was tidy, internet worked in the common room, and bed adequate. Shared bathrooms always have shower issues. Overall, I felt safe.

Everything is ok.but window has no protection and broken half part of aircooler site that delivered cool air all times.i think owner of hostel need to make some renovation of window and other necessary parts of rooms

It\'s cheap so you get what you pay for. I don\'t mind lower quality accommodations so it didn\'t bother me, and I was prepared for the bad conditions. No air conditioning, you\'ll have to keep the window propped open with something and the street is loud that far downtown. Some small roaches in shared kitchen area so I didn\'t use it. No hand soap in bathroom, but I had hand sanitizer. Shower looked sketchy so I bathed in the sink. The hardest part was no phone at the front desk. I couldn\'t call from the airport to ask about the shuttle. It was advertised but not actually a thing anymore. They got rid of it a few years ago ("covid," but I doubt it.) The desk staff was just two random dudes on their phones hanging out, one counting a large amount of cash which felt a little weird. They were nice enough though. The maid was very nice despite the terrible state of the place, though I don\'t think it was his fault. He was doing his best. On the plus side, you\'re right next to a subway stop. So getting there from the airport wasn\'t too bad. It took about an hour.My train to the airport was canceled though, and when I finally got to the M60 bus stop it drove past me and opened its doors for two seconds way down the street then left. I had to pay $40 or $50 for an uber to get to the airport on time. So if you\'re not a local be prepared that the pubic transport isn\'t very reliable.

I found coachroach in my room . Bed was uncomfortable. The main entrance door is lock and they not provided the key for that , we have to knock from outside and they open it late some times .room ac is not cooling well ,feel very hot ,Will not go again

The same issue mentioned in previous reviews: noisy from HC/heating-air conditioner. Good location, but definitely, need maintenance.

This was the worst experience ever!!! I only stayed there for 1 night because I had no other option but left the property the next day asap in the morning! The pictures on the website have nothing to do with the real rooms! Very dirty, cockroaches everywhere! Bad smell in the building! Very hotand you can not open any windows!!! I cancelled my stay and I want refund!!

It's exactly what you pay for. Where else can you stay in NYC for this price? The bed was very uncomfortable and the provided sheet left me freezing through out the night...Other than that, it's a roof over your head for a great price.

no problem with punctuality. good location, good co-guest, good space. the only thing was the heating pipe needs a cover... other than that, stay was better than most places: chinatown, bronx, queens

The internet only worked downstairs no tvs in rooms and no keys for the rooms loved the location though

I booked this room because as it was advertised on Expedia, it appeared clean and nice for the price; what i got proved it false advertisement. What pictures you see are specifically curated. Very likely the first floor. Which is the only floor to have wifi by the way, in the lounge. The free wifi advertisment is a lie. I also was not informed that I, a woman, would be sharing a room- much less with a random man that walked in while I was half naked and sleeping. The front desk treated me as if I was unreasonable for being deeply disturbed and traumatised by this, and I immediately left that night.

The property is older and feels run down. There was an odor (urine?) in the elevator. They didn’t have keys for any of the rooms because their system was “down.”. You had to be escorted to your room by the front desk person - that meant WAITING for someone to come to the desk. Sometimes, I had to wait 10 minutes. Overall, I would not recommend and will not return.

No body while checking.had to wait long time

Great location, friendly and helpful staff, would definitely stay here again.

The staff is helpful but the facilities are pretty bad the door lock system has only one key which is only accessible by the staff so you cant keep going and coming back to the room without being escorted by the staff member.

For a hostel it’s not bad but their key card system didn’t work so any time you left your room you’d have to leave it unlocked or go down to the lobby and wait for someone to let you into the room. The deadbolt didn’t work which was scary

The staff were nice and we were right next to the subway stop. However, it took 40 minutes to check in since when we arrived no one was at the front desk (another person had also been waiting even longer than us). The sheets were also dirty and we saw a bed bug. Definitely bring your own blanket if you get cold. They also didn't have soap in the bathroom to wash your hands and the showers were dirty.

We went to the property and nobody answered. We could not do a check in, and now they don’t want to refund us

they over booked so we were told to sleep in the lobby or go somewhere else at 1am. The lobby already had 3 people sleeping in it and it was a tiny closet like room. No refunds for their mistakes either

The front desk person on the day I arrived wasn’t very friendly. The reception area had a weird smell, and there were a pair of dirty sneakers sitting by the window. I asked for a towel, and they gave me one from a white box — it was dirty. I asked, “Is this clean?” and they said, “Yeah, it’s clean.” Pretty unpleasant, honestly. I didn’t spend much time there. The location is good, and the neighborhood feels safe. I guess for NYC, the price and quality kind of match. The guy at the front desk on Sunday during check-out was the only one who was nice and helpful — he’s the one who slightly turned my experience around. Would I recommend it? If you’re not too picky and you’re on a budget, it’s fine.

When I arrived, they had forgone my reservation and were full. I had to find another place to stay in the middle of the night. Bad experience

Only one restroom was open at 3rd floor for 11 rooms and always was busy. Only 1 of 3 power outlet was working in the room. Everything is very old and need renovation. Location is really good, close to the subway and on walking distance from Central Park

Great location, friendly and helpful staff, would definitely stay here again.

The location is convenient and clean. But the place is super noisy because is located right in front of the metro line. So, don't expect to rest there. Better windows would make a big difference.

Good location.

The same issue mentioned in previous reviews: noisy from HC/heating-air conditioner. Good location, but definitely, need maintenance.

It was what I was expecting from a hostel. One thing that surprised me was there were no blankets on the beds, only sheets. But the location was EXCELLENT! Two blocks from the subway and just a few blocks from Central Park.

Unfortunately, the pictures are way nicer on the sites. Luckily I only saw one roach which was near the lobby kitchen area and no rats. Great location however.

no problem with punctuality. good location, good co-guest, good space. the only thing was the heating pipe needs a cover... other than that, stay was better than most places: chinatown, bronx, queens

The internet only worked downstairs no tvs in rooms and no keys for the rooms loved the location though

The front desk person on the day I arrived wasn’t very friendly. The reception area had a weird smell, and there were a pair of dirty sneakers sitting by the window. I asked for a towel, and they gave me one from a white box — it was dirty. I asked, “Is this clean?” and they said, “Yeah, it’s clean.” Pretty unpleasant, honestly. I didn’t spend much time there. The location is good, and the neighborhood feels safe. I guess for NYC, the price and quality kind of match. The guy at the front desk on Sunday during check-out was the only one who was nice and helpful — he’s the one who slightly turned my experience around. Would I recommend it? If you’re not too picky and you’re on a budget, it’s fine.

Generally poor. The hostel is in a great location but has little resemblance to the pictures or description. No kitchen, just a dining room with a sofa a fridge a vending machine and a microwave. No blankets just sheets. Bed very uncomfortable with a thin foam mattresses. Corridors filthy. Bathrooms clean but in very poor repair. 2 of 3 bathrooms on 2nd floor were out of order. The first room we were allocated was smelly and the air conditioning was broken. We requested a move and ended up in a better room although the door barely locked.

It's a place if you need a place in NYC, it is close to Central Park or opposite direction the river walk. Location is great. And close to a main artery Subway station. However lacking in areas. Smaller rooms, one of the toilets I had to beg to flush, cleaning staff may have been on vacay, it's an older building, the common area was, They do have a coffee machine, vending machine, a large shared refrigerator for food ( I didn't see anywhere to cook besides a microwave) a fun map with pushpins in it, and a community room futon. Price was excellent for NYC. I am glad it was available for me to book while in town.Thank You Central Park West Hostel.

Get what you paid for. You can find Coffee 2 days old and cockroaches in the kitchen area.

Good location with excellent services. So much selection of morning coffee. I love to stay again when I come back to SF.