JW Marriott Chicago
489 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
489 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På JW Marriott Chicago är priset per natt i genomsnitt 230 US$ under den billigaste månaden (januari) och 582 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 230 US$ |
| februari | 237 US$ |
| mars | 292 US$ |
| april | 353 US$ |
| maj | 525 US$ |
| juni | 582 US$ |
| juli | 522 US$ |
| augusti | 579 US$ |
| september | 489 US$ |
| oktober | 466 US$ |
| november | 354 US$ |
| december | 301 US$ |
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sep. · 489 US$
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Dyrast: juni (ca 582 US$)
Billigast: januari (ca 230 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat inomhuspool, bastu och dygnet runt-öppet fitnesscenter. Detta hotell har även conci...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat inomhuspool, bastu och dygnet runt-öppet fitnesscenter. Detta hotell har även conciergetjänster, en souvenirbutik eller tidningskiosk och en frisersalong.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Planerar du ett event i Chicago? På detta hotell finns det event- och konferensutrymmen på upp till 3899 kvadratmeter, däribland konferensrum och 37 mötesrum.
Måltider
Deras restaurang The Florentine, som specialiserat sig på italienska köket, har en loungebar där du kan ta en drink, men du kan även ta det lugnt på rummet med rumsservice dygnet runt. Kontinental frukost serveras dagligen mot en avgift från 06.00 till 10.00.
Rum
Känn dig som hemma i ett av de 610 rummen med smart-tv. Sängen har bäddmadrass, duntäcken och sängtillbehör av högsta kvalitet. Wi-fi (avgift tillkommer) gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar.
Läge
JW Marriott Chicago placerar dig mitt i Chicago, 9 min promenad från Grant Park och 11 min promenad från Millennium Park. Detta hotell i lyxstil ligger 1,2 km från Chicago Riverwalk och 1,5 km från Michigan Avenue.
Vad finns i närheten
Chicago Board of Trade Building(0.1 miles)
Willis Tower(0.1 miles)
Skydeck Ledge(0.2 miles)
State Street(0.3 miles)
311 S Wacker Dr(0.3 miles)
CIBC Theatre(0.3 miles)
Chicago City Hall(0.3 miles)
Daley Plaza(0.4 miles)
Cadillac Palace Theatre(0.4 miles)
Grant Park(0.5 miles)
Art Institute of Chicago(0.5 miles)
Chicago Symphony Orchestra(0.5 miles)
Millennium Park(0.6 miles)
Goodman Theater(0.6 miles)
James M. Nederlander Theatre(0.6 miles)
Chicago Midway Airport (MDW)(11.2 miles)
Chicago O'Hare International Airport (ORD)(18.5 miles)
Chicago, IL (PWK-Chicago Executive)(26.3 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice
Läge
151 West Adams, Teaterdistriktet, Chicago, Illinois, USA
Chicago Board of Trade Building (0.1 miles)
Willis Tower (0.1 miles)
Skydeck Ledge (0.2 miles)
State Street (0.3 miles)
311 S Wacker Dr (0.3 miles)
CIBC Theatre (0.3 miles)
Gästrecensioner
8.4
Mycket bra
Baserat på 1 006 verifierade recensioner
Vem bor här?
Företag
40%
Par
24%
Familj
21%
Grupper
11%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På JW Marriott Chicago berömmer resenärer ofta den vänliga och professionella personalen och det praktiska läget i Loop-området, som ligger inom gångavstånd till många sevärdheter. Hotellet har utmärkta faciliteter som ett välutrustat gym, spa och executive lounge.
Läs merVar detta till hjälp?
Vad gäster tycker
På JW Marriott Chicago berömmer resenärer ofta den vänliga och professionella personalen och det praktiska läget i Loop-området, som ligger inom gångavstånd till många sevärdheter. Hotellet har utmärkta faciliteter som ett välutrustat gym, spa och executive lounge.
Rummen är generellt sett lugna och bekväma, och många uppskattar den generösa ytan och välutrustade badrummen. Faciliteterna imponerar, men det kan vara en besvikelse om poolen eller bubbelpoolen är stängda eller trånga, och flera påpekar höga parkerings- och Wi-Fi-avgifter samt en daglig avgift för mat och dryck på plats. Städningen är vanligtvis bra, men det förekommer enstaka brister och underhållsproblem. Sammantaget kan du förvänta dig en exklusiv vistelse med uppmärksam service och vissa extra kostnader.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gymmet och spat får starkt beröm, och många uppskattar executive loungen och lobbybaren. Nackdelar inkluderar stängning/trängsel i poolen eller bubbelpoolen samt extra kostnader som parkering och Wi-Fi på rummet.
Relaterade gästrecensioner
10
Mark Peter
13 okt. 2025
·
Stannade 4 nätter
Executive lounge was excellent
Executive lounge was excellent
6
Jerome
27 mars 2023
·
Stannade 2 nätter
The hot tub wasn’t filled up or running, that was the main reason why we picked this particular hotel, it was so disappointing ☹️
The hot tub wasn’t filled up or running, that was the main reason why we picked this particular hotel, it was so disappointing ☹️
4
Nicole M
3 juli 2024
·
Stannade 1 natt
I always do my own scrubdown when I get into a hotel room, anyway. Bed/main area seemed clean enough -- it was the bathroom that was a little shocking. Lots of handprints on the glass shower wall and pubic hairs (I counted about 10 total) in the separate tub. I started to run bathwater for my kids when I noticed this. We opted for the shower instead. A simple rinse during room turnover would have taken care of that. No soft-close toilet seats, either, so you have to hold onto the seat to avoid banging. Small annoyances, maybe, but not what I would expect from a 4-star hotel. The kids were also disappointed to learn that the pool was inoperable during our stay. It can't be helped, but it might have been nice to know that upon check-in (they were in their swimsuits under their summer clothes), so I could manage expectations for our staycation. Also got charged for internet connection, even with my Bonvoy membership login (had to reconcile at checkout). Would not stay at this location again.
I always do my own scrubdown when I get into a hotel room, anyway. Bed/main area seemed clean enough -- it was the bathroom that was a little shocking. Lots of handprints on the glass shower wall and pubic hairs (I counted about 10 total) in the separate tub. I started to run bathwater for my kids when I noticed this. We opted for the shower instead. A simple rinse during room turnover would have taken care of that. No soft-close toilet seats, either, so you have to hold onto the seat to avoid banging. Small annoyances, maybe, but not what I would expect from a 4-star hotel. The kids were also disappointed to learn that the pool was inoperable during our stay. It can't be helped, but it might have been nice to know that upon check-in (they were in their swimsuits under their summer clothes), so I could manage expectations for our staycation. Also got charged for internet connection, even with my Bonvoy membership login (had to reconcile at checkout). Would not stay at this location again.
8
Michelle
14 juli 2025
·
Stannade 3 nätter
The property was very clean, and the staff was friendly. However, there were two aspects I didn't like. First, the parking fees were excessive. They charged $88 per day for valet parking and $66 per day for public parking, which isn't even located right at the hotel; you have to walk three blocks to access it. This seems too expensive, especially for hotel guests. Second, they charged $14 per day for Wi-Fi in the room. I was surprised by this, as I've never stayed at a hotel that charges for Wi-Fi.
The property was very clean, and the staff was friendly. However, there were two aspects I didn't like. First, the parking fees were excessive. They charged $88 per day for valet parking and $66 per day for public parking, which isn't even located right at the hotel; you have to walk three blocks to access it. This seems too expensive, especially for hotel guests. Second, they charged $14 per day for Wi-Fi in the room. I was surprised by this, as I've never stayed at a hotel that charges for Wi-Fi.
10
Amy
14 juli 2024
·
Stannade 3 nätter
No hassle check in/out. Amazing gym and pool.
No hassle check in/out. Amazing gym and pool.
8
Bruce
22 mars 2023
·
Stannade 4 nätter
The only thing that I can say bad is the hot tub was closed during our stay. That was one of the main reasons we chose this location. But the staff was very friendly and accommodating. Would stay there again, but would just call the property directly next time to confirm everything is in working condition.
The only thing that I can say bad is the hot tub was closed during our stay. That was one of the main reasons we chose this location. But the staff was very friendly and accommodating. Would stay there again, but would just call the property directly next time to confirm everything is in working condition.
8
Angie
26 nov. 2024
·
Stannade 1 natt
Location is convenient for our party. Hotel has nice pool with hot hub which is what we needed. Kids enjoyed the pool and hot tub. Nice work out space. Love the fact that in the work out room, there is eucalyptus infused cold towels available for guests to use. This is a nice touch that makes this stay experience special. Good variety of breakfast options. When we checked in, the reception did not share any info about the executive level lounge access to us. So we missed out on hors d'oeuvres hours, evening dessert time. We reserved executive level room and didn't know about any of the benefits or timing of different hours until the day of our check out It would have been nice to know what's available to us. We booked 2 queen beds with executive level, but I think we got 2 double beds instead. Room looks different from the picture. Since it was a short trip we didn't bother changing room. The overall experience is fine, but check-in can be better had the reception take the time welcoming guests and explaining what's available, etc.
Location is convenient for our party. Hotel has nice pool with hot hub which is what we needed. Kids enjoyed the pool and hot tub. Nice work out space. Love the fact that in the work out room, there is eucalyptus infused cold towels available for guests to use. This is a nice touch that makes this stay experience special. Good variety of breakfast options. When we checked in, the reception did not share any info about the executive level lounge access to us. So we missed out on hors d'oeuvres hours, evening dessert time. We reserved executive level room and didn't know about any of the benefits or timing of different hours until the day of our check out It would have been nice to know what's available to us. We booked 2 queen beds with executive level, but I think we got 2 double beds instead. Room looks different from the picture. Since it was a short trip we didn't bother changing room. The overall experience is fine, but check-in can be better had the reception take the time welcoming guests and explaining what's available, etc.
10
Rachel
19 juni 2025
·
Stannade 4 nätter
Very nice hotel. The bar and lounge are right in the lobby, so be ready to walk past everyone with your travel luggage. The Valet was very quick, but the area does get congested. The staff was very helpful and there was always water in the lobby. The rooms, bathroom, and closet are large. The bathroom has no shower curtain, so that does leave it hard to have a 4-person room only using 1 bathroom together. The gym was very nice and the pool was little chilly. It said no children under 16, but it was overrun with kids in the evening so that you really couldn't use it. The spa was excellent and the services were some of the best we've had. The location was nice for walking to many areas.
Very nice hotel. The bar and lounge are right in the lobby, so be ready to walk past everyone with your travel luggage. The Valet was very quick, but the area does get congested. The staff was very helpful and there was always water in the lobby. The rooms, bathroom, and closet are large. The bathroom has no shower curtain, so that does leave it hard to have a 4-person room only using 1 bathroom together. The gym was very nice and the pool was little chilly. It said no children under 16, but it was overrun with kids in the evening so that you really couldn't use it. The spa was excellent and the services were some of the best we've had. The location was nice for walking to many areas.
10
Darrin
25 feb. 2025
·
Stannade 1 natt
Will definently be back. Nice pool whirlpool area. Room service of good quality. Excellent spa customer service. I did not experience breakfast but hear it's very good. Will be back to stay longer.
Will definently be back. Nice pool whirlpool area. Room service of good quality. Excellent spa customer service. I did not experience breakfast but hear it's very good. Will be back to stay longer.
10
Angelica
18 mars 2025
·
Stannade 2 nätter
The spa was wonderful!
The spa was wonderful!
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Recensioner beskriver ofta fastigheten och rummen som mycket rena. En minoritet rapporterar brister i badrummet (hår, fläckar) och underhållsproblem som läckor eller dålig avrinning.
Relaterade gästrecensioner
10
Serrana
20 juni 2025
·
Stannade 3 nätter
Clean rooms and courteous staff
Clean rooms and courteous staff
10
PARK
16 juli 2024
·
Stannade 2 nätter
Clean property
Clean property
10
Claudia
10 sep. 2023
·
Stannade 1 natt
Hotel was very clean!
Hotel was very clean!
10
GUILLERMO
28 apr. 2025
·
Stannade 2 nätter
Very clean , staff eas friendly, comfortable stay
Very clean , staff eas friendly, comfortable stay
10
Yamilet
10 sep. 2023
·
Stannade 2 nätter
The room was nice and the amenities were awesome. Our shower was not well cleaned and there was other people’s hair in it. Otherwise, everything was good.
The room was nice and the amenities were awesome. Our shower was not well cleaned and there was other people’s hair in it. Otherwise, everything was good.
4
Nicole M
3 juli 2024
·
Stannade 1 natt
I always do my own scrubdown when I get into a hotel room, anyway. Bed/main area seemed clean enough -- it was the bathroom that was a little shocking. Lots of handprints on the glass shower wall and pubic hairs (I counted about 10 total) in the separate tub. I started to run bathwater for my kids when I noticed this. We opted for the shower instead. A simple rinse during room turnover would have taken care of that. No soft-close toilet seats, either, so you have to hold onto the seat to avoid banging. Small annoyances, maybe, but not what I would expect from a 4-star hotel. The kids were also disappointed to learn that the pool was inoperable during our stay. It can't be helped, but it might have been nice to know that upon check-in (they were in their swimsuits under their summer clothes), so I could manage expectations for our staycation. Also got charged for internet connection, even with my Bonvoy membership login (had to reconcile at checkout). Would not stay at this location again.
I always do my own scrubdown when I get into a hotel room, anyway. Bed/main area seemed clean enough -- it was the bathroom that was a little shocking. Lots of handprints on the glass shower wall and pubic hairs (I counted about 10 total) in the separate tub. I started to run bathwater for my kids when I noticed this. We opted for the shower instead. A simple rinse during room turnover would have taken care of that. No soft-close toilet seats, either, so you have to hold onto the seat to avoid banging. Small annoyances, maybe, but not what I would expect from a 4-star hotel. The kids were also disappointed to learn that the pool was inoperable during our stay. It can't be helped, but it might have been nice to know that upon check-in (they were in their swimsuits under their summer clothes), so I could manage expectations for our staycation. Also got charged for internet connection, even with my Bonvoy membership login (had to reconcile at checkout). Would not stay at this location again.
2
Sarah
24 nov. 2024
·
Stannade 1 natt
There was feces wiped on our bathroom wall that was not cleaned up after 4x of asking.
There was feces wiped on our bathroom wall that was not cleaned up after 4x of asking.
8
skyler
29 maj 2024
·
I noticed that my room was not cleaned properly. There were food crumbs on the table and the ground from the previous occupants. There was also urination spots on the toilet upon arrival.
I noticed that my room was not cleaned properly. There were food crumbs on the table and the ground from the previous occupants. There was also urination spots on the toilet upon arrival.
10
jodi
26 maj 2025
·
Stannade 2 nätter
Amazing experience from the first step in the door. Beautiful and clean. Hotel smelled lovely. Plenty of elevators and spacious rooms with nice amenitys. Location was great!
Amazing experience from the first step in the door. Beautiful and clean. Hotel smelled lovely. Plenty of elevators and spacious rooms with nice amenitys. Location was great!
10
Curtis
24 juli 2024
·
Stannade 3 nätter
Exceptionally clean, spacious, and quiet rooms.
Exceptionally clean, spacious, and quiet rooms.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Gästerna gillar de stora, lugna rummen och de bekväma sängarna, med rymliga badrum och badkar. Nackdelar inkluderar viss daterad inredning, sämre eller interiör utsikt, ibland ljud, problem med AC eller kuddkomfort samt betalt eller opålitligt Wi-Fi på rummet.
Relaterade gästrecensioner
10
jason
7 sep. 2025
·
Stannade 2 nätter
Great property that’s close to shopping and restaurants. The rooms are large and very quiet. I’d say the only drawback is the beds were small. This is definitely a 5 star property
Great property that’s close to shopping and restaurants. The rooms are large and very quiet. I’d say the only drawback is the beds were small. This is definitely a 5 star property
8
Aaron
24 juli 2023
·
Stannade 2 nätter
We enjoyed our stay. There were a few maintenance issues that could be addressed for the price of the room. The grout in the tile around the tub and in the shower was falling out and had gaps, the shower leaked water out of the shower every time we would shower to the point water would go over the whole bathroom floor and then become very slippery. My wife almost fell. A variety of coffee creamers would be nice instead of just half and half. The bed was very comfy and clean and we did enjoy our stay.
We enjoyed our stay. There were a few maintenance issues that could be addressed for the price of the room. The grout in the tile around the tub and in the shower was falling out and had gaps, the shower leaked water out of the shower every time we would shower to the point water would go over the whole bathroom floor and then become very slippery. My wife almost fell. A variety of coffee creamers would be nice instead of just half and half. The bed was very comfy and clean and we did enjoy our stay.
6
Monica
2 sep. 2025
·
Stannade 3 nätter
Miserably uncomfortable beds, flat pillows and uncomfortably hot. The “air conditioner” barely functioned in either of our rooms and regularly shut itself off without ever reaching the temps we set it at. The pillows have no substance and we had to stack 2 or 3 to sleep - even then, our arms kept falling asleep. There was dirt and hair in the shower behind the door as if the housekeeping never enters the shower to clean it fully and just cleans from the open door. The pillow cases were stained (or at least I hope they were just stains) with hair dye or ink. Apart from that, pretty clean. Staff was friendly. The worst thing was the “view” we paid for. It was non-exists t. You get either a view of an interior courtyard or what they call a “city” view which is just of the larger buildings all around the hotel since the hotel is only 4 stories high. It was 100% not worth the extra price we paid for it.
Miserably uncomfortable beds, flat pillows and uncomfortably hot. The “air conditioner” barely functioned in either of our rooms and regularly shut itself off without ever reaching the temps we set it at. The pillows have no substance and we had to stack 2 or 3 to sleep - even then, our arms kept falling asleep. There was dirt and hair in the shower behind the door as if the housekeeping never enters the shower to clean it fully and just cleans from the open door. The pillow cases were stained (or at least I hope they were just stains) with hair dye or ink. Apart from that, pretty clean. Staff was friendly. The worst thing was the “view” we paid for. It was non-exists t. You get either a view of an interior courtyard or what they call a “city” view which is just of the larger buildings all around the hotel since the hotel is only 4 stories high. It was 100% not worth the extra price we paid for it.
10
Ali-Sondra
31 mars 2025
·
Stannade 3 nätter
The JW Marriott had everything I wanted in a 4 star hotel. Soft comfy beds, I literally fell asleep moments after my head hit the pillows, welcoming staff and quiet rooms. The location was walkable to restaurants and the trains. The rooms were clean and the bathroom also had a light up magnifying mirror which made putting on make-up and mascara so much easier. I'll definitely stay here again for my next trip to Chicago.
The JW Marriott had everything I wanted in a 4 star hotel. Soft comfy beds, I literally fell asleep moments after my head hit the pillows, welcoming staff and quiet rooms. The location was walkable to restaurants and the trains. The rooms were clean and the bathroom also had a light up magnifying mirror which made putting on make-up and mascara so much easier. I'll definitely stay here again for my next trip to Chicago.
6
David
12 dec. 2024
·
Very nice property, well kept, great staff. Top of the line hotel fitness facility. The downsides were: A charge for seemingly everything, felt nickeled and dimed. Charge for reserving on a non-Marriott site. Charge for Wifi. Was supposed to get free wifi, but didn't always connect and had to spend 40 minutes with Marriott IT. A nightly occurrence. Only one elevator bank for guests on one of the four hotel sides. If your room is on the opposite side, plan for a LONG walk and extra time to get there. Ridiculous that there are multiple staff elevators and one guest elevator bank. No grab and go breakfast options like The Autograph around the corner.
Very nice property, well kept, great staff. Top of the line hotel fitness facility. The downsides were: A charge for seemingly everything, felt nickeled and dimed. Charge for reserving on a non-Marriott site. Charge for Wifi. Was supposed to get free wifi, but didn't always connect and had to spend 40 minutes with Marriott IT. A nightly occurrence. Only one elevator bank for guests on one of the four hotel sides. If your room is on the opposite side, plan for a LONG walk and extra time to get there. Ridiculous that there are multiple staff elevators and one guest elevator bank. No grab and go breakfast options like The Autograph around the corner.
8
caroline
22 nov. 2025
·
Stannade 3 nätter
There was no view and had many hidden charges after we prepaid Hotel.com
There was no view and had many hidden charges after we prepaid Hotel.com
10
Laura
10 nov. 2023
·
Stannade 1 natt
Birthday weekend getaway/Mamas weekend away! My girl friend and I enjoyed our stay here. The customer service was amazing from the concierge to the bell hop and front desk staff. Loved having a drink at the hotel bar in the evening. Everything was top notch! I loved that our bartender knew so much about the area and different popular destinations from dining to attractions. Stayed on the fourth floor, and was impressed by the amount of privacy we had in our "hallway." Once exiting the elevator, I used my key card to open a door to another "hallway" that only had two rooms in it. So quaint, so quiet. Loved it! The beds are so comfortable! Would definitely stay here again.
Birthday weekend getaway/Mamas weekend away! My girl friend and I enjoyed our stay here. The customer service was amazing from the concierge to the bell hop and front desk staff. Loved having a drink at the hotel bar in the evening. Everything was top notch! I loved that our bartender knew so much about the area and different popular destinations from dining to attractions. Stayed on the fourth floor, and was impressed by the amount of privacy we had in our "hallway." Once exiting the elevator, I used my key card to open a door to another "hallway" that only had two rooms in it. So quaint, so quiet. Loved it! The beds are so comfortable! Would definitely stay here again.
8
Keith
8 sep. 2025
·
Stannade 2 nätter
We arrived a little early, and the staff was wonderful and helpful. Hotel was clean. Only bad thing I can say is that I paid for a room with a street view, but got a courtyard view. However, we weren’t there much during the daylight anyway, but would’ve been nice.
We arrived a little early, and the staff was wonderful and helpful. Hotel was clean. Only bad thing I can say is that I paid for a room with a street view, but got a courtyard view. However, we weren’t there much during the daylight anyway, but would’ve been nice.
4
Susette
1 aug. 2025
·
Stannade 3 nätter
The location is great. The hotel is old and needs updating. I could hear my neighbors and anyone in the hall. The bed was old and really uncomfortable. Not worth the money spent
The location is great. The hotel is old and needs updating. I could hear my neighbors and anyone in the hall. The bed was old and really uncomfortable. Not worth the money spent
10
Lynn
13 juli 2024
·
Stannade 1 natt
2 queen beds for 3 of us was perfect! Room was very big and bathroom was huge. Usually don’t stay in the loop but will definitely stay here again based on the quality/size of the rooms.
2 queen beds for 3 of us was perfect! Room was very big and bathroom was huge. Usually don’t stay in the loop but will definitely stay here again based on the quality/size of the rooms.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen hyllas ofta som vänlig, tillmötesgående och effektiv i alla avdelningar. Vissa rapporterar missförstånd eller brister, inklusive överbokningar, oannonserat inträde och inkonsekvent information från concierge eller i receptionen.
Relaterade gästrecensioner
10
Sherell
10 juni 2024
·
Stannade 2 nätter
Beautiful property and perfect location. Customer service was great at check in upon arrival. When I went the concierge desk totally different. She was on her personal phone. I said excuse me more than once. Right when I told my husband let’s just go she picked up her head. I never been to Chicago and just wanted information as far as taxi service in the area. She was RUDE. I never experienced any issues like that at Marriot. After that any question I had the front desk and the bell hops were amazing. I just refused to go back to the concierge desk after that experience.
Beautiful property and perfect location. Customer service was great at check in upon arrival. When I went the concierge desk totally different. She was on her personal phone. I said excuse me more than once. Right when I told my husband let’s just go she picked up her head. I never been to Chicago and just wanted information as far as taxi service in the area. She was RUDE. I never experienced any issues like that at Marriot. After that any question I had the front desk and the bell hops were amazing. I just refused to go back to the concierge desk after that experience.
10
Adolfo
25 nov. 2024
·
Stannade 2 nätter
Customer service was great!
Customer service was great!
10
Andrew
23 dec. 2024
·
Stannade 1 natt
Excellent service
Excellent service
6
Lisa
9 apr. 2024
·
Stannade 1 natt
Martin, the server in the lounge and the concierge woman were the kindest, most hospitable staff we encountered. Everyone else was snobbish, I was treated as a bother. I had a staff person just walk into our room unannounced. Really scared us. I plan to follow up with the hotel directly on this and other matters. How people are treated matters. Do better, Marriott.
Martin, the server in the lounge and the concierge woman were the kindest, most hospitable staff we encountered. Everyone else was snobbish, I was treated as a bother. I had a staff person just walk into our room unannounced. Really scared us. I plan to follow up with the hotel directly on this and other matters. How people are treated matters. Do better, Marriott.
10
William
11 aug. 2025
·
Stannade 4 nätter
Outstanding staff across every position. Inviting smiles, eager to help, fast resolutions.
Outstanding staff across every position. Inviting smiles, eager to help, fast resolutions.
8
Angie
26 nov. 2024
·
Stannade 1 natt
Location is convenient for our party. Hotel has nice pool with hot hub which is what we needed. Kids enjoyed the pool and hot tub. Nice work out space. Love the fact that in the work out room, there is eucalyptus infused cold towels available for guests to use. This is a nice touch that makes this stay experience special. Good variety of breakfast options. When we checked in, the reception did not share any info about the executive level lounge access to us. So we missed out on hors d'oeuvres hours, evening dessert time. We reserved executive level room and didn't know about any of the benefits or timing of different hours until the day of our check out It would have been nice to know what's available to us. We booked 2 queen beds with executive level, but I think we got 2 double beds instead. Room looks different from the picture. Since it was a short trip we didn't bother changing room. The overall experience is fine, but check-in can be better had the reception take the time welcoming guests and explaining what's available, etc.
Location is convenient for our party. Hotel has nice pool with hot hub which is what we needed. Kids enjoyed the pool and hot tub. Nice work out space. Love the fact that in the work out room, there is eucalyptus infused cold towels available for guests to use. This is a nice touch that makes this stay experience special. Good variety of breakfast options. When we checked in, the reception did not share any info about the executive level lounge access to us. So we missed out on hors d'oeuvres hours, evening dessert time. We reserved executive level room and didn't know about any of the benefits or timing of different hours until the day of our check out It would have been nice to know what's available to us. We booked 2 queen beds with executive level, but I think we got 2 double beds instead. Room looks different from the picture. Since it was a short trip we didn't bother changing room. The overall experience is fine, but check-in can be better had the reception take the time welcoming guests and explaining what's available, etc.
10
Linda
29 juli 2024
·
Stannade 3 nätter
This hotel was superlative in every way. Each member of the staff was extremely respectful, courteous, and efficient. It is well maintained and quite luxurious. Wonderful location! Walking along the busy, noisy streets of Chicago is fun, but it is nice to walk in the lobby and find an oasis of calm and quiet. I will definitely stay here again!
This hotel was superlative in every way. Each member of the staff was extremely respectful, courteous, and efficient. It is well maintained and quite luxurious. Wonderful location! Walking along the busy, noisy streets of Chicago is fun, but it is nice to walk in the lobby and find an oasis of calm and quiet. I will definitely stay here again!
10
Cheryl
16 sep. 2024
·
Stannade 3 nätter
Niki was amazing! She gave us suggestions on where to dine and go out. Anything we needed she assisted us with. The staff overall were all welcoming and had some of the best customer service I’ve ever experienced.
Niki was amazing! She gave us suggestions on where to dine and go out. Anything we needed she assisted us with. The staff overall were all welcoming and had some of the best customer service I’ve ever experienced.
10
Michelle
16 sep. 2025
·
Stannade 4 nätter
We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as well. We did not go during the hors d'oeuvre hours. All of the staff that we interacted with were lovely - engineering came in the first evening due to the phone not working, which was easily fixed. Housekeeping / turndown service was a nice touch and would always inquire whether we needed anything. The room service menu is a tad limited, but we were able to find items that we enjoyed with some recommendations from in room dining. Note - if you are in a 2 bed room, I recommend requesting a rolling table vs. a tray for the food, as the small table or nightstand are not big enough to eat off of, especially for 2 people. There are benches at the end of each bed that work perfect when eating off the room service table. The hotel is located close to public transportation, plus it is easy to order a ride share. Would definitely stay at this property again. Next time, I would love to book a spa treatment, as the other guests we met had nothing but praise for the spa.
We came to Chicago to celebrate my son’s birthday. The staff at this JW Marriott went above and beyond to make our stay special. I was able to arrange a special celebration cake to be sent to the room, plus they sent chocolate-covered strawberries (his favorite)! We booked a room with Executive Lounge access and it did not disappoint. My son was very satisfied with the breakfast - I wish I had stopped in to get myself a bagel. The desserts later in the evening were a nice touch, as well. We did not go during the hors d'oeuvre hours. All of the staff that we interacted with were lovely - engineering came in the first evening due to the phone not working, which was easily fixed. Housekeeping / turndown service was a nice touch and would always inquire whether we needed anything. The room service menu is a tad limited, but we were able to find items that we enjoyed with some recommendations from in room dining. Note - if you are in a 2 bed room, I recommend requesting a rolling table vs. a tray for the food, as the small table or nightstand are not big enough to eat off of, especially for 2 people. There are benches at the end of each bed that work perfect when eating off the room service table. The hotel is located close to public transportation, plus it is easy to order a ride share. Would definitely stay at this property again. Next time, I would love to book a spa treatment, as the other guests we met had nothing but praise for the spa.
2
P Roberto
11 sep. 2025
·
Stannade 1 natt
They moved me to another hotel because they overbooked. The seminar I was attending was in there hotel. The absolute worst.
They moved me to another hotel because they overbooked. The seminar I was attending was in there hotel. The absolute worst.
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Läge
Läget i Loop är centralt och inom gångavstånd till större sevärdheter, kollektivtrafik och restauranger, och ofta lugnt på helgerna. Vissa tyckte dock att det var lite långt från vissa attraktioner eller mindre bekvämt sent på natten.
Relaterade gästrecensioner
10
Eric
4 okt. 2025
·
Stannade 2 nätter
Nice play to stay. Walking distance to almost anything you would want to see.
Nice play to stay. Walking distance to almost anything you would want to see.
10
Melissa
15 aug. 2024
·
Stannade 6 nätter
Quiet, relaxing property downtown. Easy to access transportation and get around town.
Quiet, relaxing property downtown. Easy to access transportation and get around town.
8
Dontavius
2 sep. 2024
·
Stannade 3 nätter
The location was ideal and incredibly convenient.
The location was ideal and incredibly convenient.
10
Taylor
30 dec. 2024
·
Stannade 3 nätter
Loved how close the property is to union station and walkable to magnificent mile of shopping/dining and millennium park.
Loved how close the property is to union station and walkable to magnificent mile of shopping/dining and millennium park.
10
Darci
2 sep. 2025
·
Stannade 2 nätter
Great location with easy access along the Loop. Plenty of restaurants and shopping nearby. Hotel was clean and well appointed for everything we needed.
Great location with easy access along the Loop. Plenty of restaurants and shopping nearby. Hotel was clean and well appointed for everything we needed.
10
kristen
11 okt. 2023
·
Stannade 6 nätter
It was perfect for walking to most dining and also to marathon start and finish which is why we were in town. The room was spacious and beds comfy. I would definitely stay again if coming back to area mostly because of the ease of walking to most locations including millennium park and the art institute.
It was perfect for walking to most dining and also to marathon start and finish which is why we were in town. The room was spacious and beds comfy. I would definitely stay again if coming back to area mostly because of the ease of walking to most locations including millennium park and the art institute.
8
Fernando Da Silva
9 juli 2024
·
Stannade 3 nätter
The hotel is very good, Good located, but after 9:00 pm it is very dangerous to walk on the streets around the hotel, the hotel does not have its own parking but has vale park service.
The hotel is very good, Good located, but after 9:00 pm it is very dangerous to walk on the streets around the hotel, the hotel does not have its own parking but has vale park service.
8
randeep
4 juli 2025
·
Stannade 7 nätter
Overall an average stay in a nice hotel . Seems like too far from most of the activities
Overall an average stay in a nice hotel . Seems like too far from most of the activities
10
Priscilla
23 juli 2025
·
Stannade 3 nätter
A great property to stay at when you are in Chicago. Walking distance from everything. Will definitely come back.
A great property to stay at when you are in Chicago. Walking distance from everything. Will definitely come back.
10
AMY
11 juni 2024
·
The service and amenities at the hotel are exceptional. It is in the business district so quiet on the weekends, but centrally located and easily walkable to many major sights in the City. There are very good dining options nearby too.
The service and amenities at the hotel are exceptional. It is in the business district so quiet on the weekends, but centrally located and easily walkable to many major sights in the City. There are very good dining options nearby too.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Matkvaliteten varierar från utmärkt rumsservice och en uppskattad executive lounge till genomsnittliga eller begränsade alternativ vid stängningar eller renoveringar. Priserna anses ofta vara höga, särskilt för frukost och drycker.
Relaterade gästrecensioner
8
Evelyn
8 juli 2024
·
Stannade 6 nätter
Hotel room was very clean and a good size for 2 people. Happy there were dining options and room service but the prices were astronomical! $8 for a soda! Come on…just ridiculous including the service charges!
Hotel room was very clean and a good size for 2 people. Happy there were dining options and room service but the prices were astronomical! $8 for a soda! Come on…just ridiculous including the service charges!
10
Heather
18 jan. 2025
·
Stannade 2 nätter
Very pricey but we felt very pampered! Even though it was a lot of money the food lounge on the 12th floor was incredible!! We felt like we had our own chef!! Sooo delicious!! The beds were like sleeping on pillows! We didn’t want to leave!!
Very pricey but we felt very pampered! Even though it was a lot of money the food lounge on the 12th floor was incredible!! We felt like we had our own chef!! Sooo delicious!! The beds were like sleeping on pillows! We didn’t want to leave!!
10
Michael
12 nov. 2024
·
Stannade 3 nätter
The hotel was conveniently located and easily walkable to everything we wanted to do in and around Chicago. Went to the lobby bar a couple nights. Prompt service with a smile!
The hotel was conveniently located and easily walkable to everything we wanted to do in and around Chicago. Went to the lobby bar a couple nights. Prompt service with a smile!
6
Anthony
16 dec. 2024
·
Stannade 2 nätter
The professionalism of the manager inside Florentine was very unprofessional. We were looked over literally 5 times as I sat there and counted. Only to be “accidentally” heavily over charged at the end of the night. Definitely rushed and menu was not explained. I wouldn't recommend this restaurant if it was the last option. I'm definitely exposing this place to my 2.5 mil followers on social media so most would know. If you are of color you are not treated equal here. To watch the manager decline helping the server deliver plates because of our skin color was sad to see as he helped plently of tables besides ours. Hotel king room/suite had no microwaves. Hotel is too pricey to not have full amenities.
The professionalism of the manager inside Florentine was very unprofessional. We were looked over literally 5 times as I sat there and counted. Only to be “accidentally” heavily over charged at the end of the night. Definitely rushed and menu was not explained. I wouldn't recommend this restaurant if it was the last option. I'm definitely exposing this place to my 2.5 mil followers on social media so most would know. If you are of color you are not treated equal here. To watch the manager decline helping the server deliver plates because of our skin color was sad to see as he helped plently of tables besides ours. Hotel king room/suite had no microwaves. Hotel is too pricey to not have full amenities.
8
Cinthia
14 juli 2024
·
Stannade 2 nätter
Everything was good just they need put more effort in the food was really bad
Everything was good just they need put more effort in the food was really bad
10
Josée
5 aug. 2024
·
Stannade 3 nätter
I loved the pool area, it's where I could relax before heading out for the day. As for the restaurant, while the food was good, I do think that the breakfast and coffee were a bit overpriced,
I loved the pool area, it's where I could relax before heading out for the day. As for the restaurant, while the food was good, I do think that the breakfast and coffee were a bit overpriced,
10
Christa
8 dec. 2024
·
Stannade 1 natt
Wonderful stay!! Hotel was super clean and nice, all the amenities are amazing!! Close to all the downtown Chicago attractions. Everything was within walking distance. Loved the fact there was room service until midnight and two restaurants and a bar on site. Will stay again.
Wonderful stay!! Hotel was super clean and nice, all the amenities are amazing!! Close to all the downtown Chicago attractions. Everything was within walking distance. Loved the fact there was room service until midnight and two restaurants and a bar on site. Will stay again.
4
Michael
15 nov. 2025
·
Stannade 1 natt
The staff did a fine job. We had booked a room with access to the Executive Lounge and were informed upon checkin that the lounge closed at 12pm on Fridays and Saturdays (week days it's open until 10pm). This was a huge disappointment. Moreover the second restaurant in the building is closed. The room itself is average to slightly above average. The JW Marriott is a fine hotel but it is not a luxury hotel.
The staff did a fine job. We had booked a room with access to the Executive Lounge and were informed upon checkin that the lounge closed at 12pm on Fridays and Saturdays (week days it's open until 10pm). This was a huge disappointment. Moreover the second restaurant in the building is closed. The room itself is average to slightly above average. The JW Marriott is a fine hotel but it is not a luxury hotel.
8
Helen
19 juli 2025
·
Stannade 4 nätter
I loved the room, comfortable temperature with no noisy AC. Very peaceful. There were a lot of renovations going on outside and therefore dining was limited to the lounge area cafe. Food and staff were good. I never found it difficult to find a taxi. It was a nice hotel.
I loved the room, comfortable temperature with no noisy AC. Very peaceful. There were a lot of renovations going on outside and therefore dining was limited to the lounge area cafe. Food and staff were good. I never found it difficult to find a taxi. It was a nice hotel.
10
Rebekah
10 juni 2024
·
Stannade 3 nätter
Great location. Walk a few blocks one way and can use the water taxi services, walk a few blocks the other way and can use the subway. Or you can walk to the riverwalk or millennium park in 15-20ish minutes. Lots to do nearby. The iconic Berghoff and Italian Village restaurants are very close by. This was our first time going and we did everything! The hotel is beautiful, the room was immaculate, used the soaking tub every night, the Florentine restaurant is on the 2nd floor of this hotel and had amazing italian food. But the room service was, by far, the best experience! 5 star service! I could not have picked a better hotel to stay in for the area.
Great location. Walk a few blocks one way and can use the water taxi services, walk a few blocks the other way and can use the subway. Or you can walk to the riverwalk or millennium park in 15-20ish minutes. Lots to do nearby. The iconic Berghoff and Italian Village restaurants are very close by. This was our first time going and we did everything! The hotel is beautiful, the room was immaculate, used the soaking tub every night, the Florentine restaurant is on the 2nd floor of this hotel and had amazing italian food. But the room service was, by far, the best experience! 5 star service! I could not have picked a better hotel to stay in for the area.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
8
Billy
3 aug. 2026
·
Stannade 1 natt
Room service was going to be an additional $30+ in unspecified fees. In room fridge doesn’t have a freezer and is on a two hour timer, rendering it worthless. For $400+ a night the fridge should at least be usable.
Room service was going to be an additional $30+ in unspecified fees. In room fridge doesn’t have a freezer and is on a two hour timer, rendering it worthless. For $400+ a night the fridge should at least be usable.
10
Joseph
5 juli 2026
·
Stannade 4 nätter
What a great excellent and friendly welcome front desk personnel. The lady on who worked on Saturday afternoon was amazing. Didn’t catch her name but she was very nice and welcoming
What a great excellent and friendly welcome front desk personnel. The lady on who worked on Saturday afternoon was amazing. Didn’t catch her name but she was very nice and welcoming
10
Andrick
5 juli 2026
·
Stannade 3 nätter
This is one of the best hotels I have started at. Water was served throughout day and evening along with snacks
This is one of the best hotels I have started at. Water was served throughout day and evening along with snacks
6
Vincent
29 juni 2026
·
Stannade 3 nätter
Nice hotel. Maybe I came at a bad time but there was way more many children than I expected. Not usually a problem but parents sucked and let their kids do whatever in areas with amenities. I paid for a late check out and had multiple house keeping staff knock to ask when I was checking out. Where is the communication in that department? Interior room will leave you with frosted windows and makes it feel a bit like a prison cell so I recommend upgrading for that city view
Nice hotel. Maybe I came at a bad time but there was way more many children than I expected. Not usually a problem but parents sucked and let their kids do whatever in areas with amenities. I paid for a late check out and had multiple house keeping staff knock to ask when I was checking out. Where is the communication in that department? Interior room will leave you with frosted windows and makes it feel a bit like a prison cell so I recommend upgrading for that city view
10
Francisco
22 juni 2026
·
Stannade 3 nätter
Staff was very helpful. They accommodated all our concerns.
Staff was very helpful. They accommodated all our concerns.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-15: 987.1847340393067USD
- 2026-09-16: 392.9208912185669USD
- 2026-09-17: 370.94703491973877USD
- 2026-09-18: 374.1691032958984USD
- 2026-09-19: 374.05209146881106USD
- 2026-09-20: 321.1045390197754USD
- 2026-09-21: 803.0942484863282USD
- 2026-09-22: 1444.5216044189453USD
- 2026-09-23: 1463.3298383117676USD
- 2026-09-24: 639.7621469940186USD
- 2026-09-25: 305.2324463180542USD
- 2026-09-26: 305.3196329818726USD
- 2026-09-27: 299.0079312225342USD
- 2026-09-28: 868.7981324249267USD
- 2026-09-29: 1365.374001727295USD
- 2026-09-30: 864.7919122650147USD
- 2026-10-01: 488.9836222213745USD
- 2026-10-02: 563.9573570526123USD
- 2026-10-03: 362.0449807571411USD
- 2026-10-04: 303.0734847946167USD
- 2026-10-05: 1193.6328944030763USD
- 2026-10-06: 1421.5227766296387USD
- 2026-10-07: 766.8592456420898USD
- 2026-10-08: 566.9359295562745USD
- 2026-10-09: 625.9174259277344USD
- 2026-10-10: 1421.5227766296387USD
- 2026-10-11: 733.8552199890137USD
- 2026-10-12: 591.9338531768799USD
- 2026-10-13: 969.5312656768799USD
- 2026-10-14: 582.9481688339233USD
- 2026-10-15: 536.9604080261231USD
- 2026-10-16: 450.00245074310305USD
- 2026-10-17: 450.00245074310305USD
- 2026-10-18: 297.07637336425785USD
- 2026-10-19: 1315.2388530151368USD
- 2026-10-20: 995.7969876190186USD
- 2026-10-21: 663.3810705627442USD
- 2026-10-22: 458.12922672424315USD
- 2026-10-23: 357.21238877716064USD
- 2026-10-24: 357.21238877716064USD
- 2026-10-25: 304.05028530120853USD
- 2026-10-26: 542.4072856887817USD
- 2026-10-27: 627.7270069671631USD
- 2026-10-28: 603.6701781677247USD
- 2026-10-29: 488.8984778945923USD
- 2026-10-30: 292.57627737503054USD
- 2026-10-31: 305.0725102005005USD
- 2026-11-01: 300.074946685791USD
- 2026-11-02: 625.4628298736573USD
- 2026-11-03: 768.8383406555176USD
- 2026-11-04: 853.1868602478028USD
- 2026-11-05: 488.9836222213745USD
- 2026-11-06: 577.8506364425659USD
- 2026-11-07: 488.76283854522705USD
- 2026-11-08: 481.2568978103638USD
- 2026-11-09: 664.5736545410157USD
- 2026-11-10: 790.8376909545899USD
- 2026-11-11: 624.1285499603272USD
- 2026-11-12: 497.9792717605591USD
- 2026-11-13: 371.0406302963257USD
- 2026-11-14: 450.2593626571655USD
- 2026-11-15: 495.9802111419678USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Poolen är tillgänglig mellan 07.00 och 21.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för kontinental frukost: USD 16–24 per person (ungefärligt pris)
- Avgift för wi-fi på rummet: USD 14.95 per dag (avgiften kan variera)
- Avgift för parkeringsservice: USD 88 per dag
- Avgift för närliggande parkering: USD 68 per per dag (161 meter bort)
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Avgift för extrasäng: USD 50.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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Ångrum
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Snack Bar/Deli
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24-Hour Front Desk
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