The Bull's Head Inn

Staff friendly and food reasonable good, but disability access and condition of property not as advertised on Hotels.com - Hotels.com description and photos very misleading. The property isn't disability friendly, the access to "ground floor" rooms (which aren't part of "hotel"), is quite uneven terrain, not entirely safe in a wheelchair. There's a gap between front door of room, so direct exposure to outside, hence freezing cold air just came blasting in and also an open gateway to creepy crawlies coming in, we had to kill a number of insects during our 3 night stay, which really freaked me out as I'm an arachnophobe. The shower chair wasn't very secure it kept slipping. There are no disability grab rails anywhere in the bathroom, and there's a steep ramp up to the door, which I wouldn't have been able to wheel myself up, so thankfully I wasn't alone and my husband struggled to push me up. The door ways were quite narrow and small threshold steps everywhere, so good I could get out of wheelchair to step over, though I could easily have fallen if I lost feeling in my leg which happens all the time, without warning hence me being in a wheelchair. The other really annoying part of our stay was the extremely poor WiFi reception, so couldn't do amazon prime telly on demand, or hubby watch favourite YouTube, cause that's the relaxing things we want to do when we go away for a long weekend, sightseeing is difficult in a wheelchair. But staff very friendly, nice people.

Great place, lovely staff, nice food and good bar

Really helpful and organised. Very accommodating to extra needs and holding luggage for us. Thank you!

Bathroom shower dirty. Curtains were in holes and not blackbouts

Disappointed that I had to pay extra for dog which I thought was included in price. Cobwebs behind headboard that looked like they had been there some time. Bed was broken & uncomfortable. Tried to take away plate when still eating which I thought was very rude. Nice evening meal in restaurant & nice quirky pub & nice garden 4 miles outside Bridgenorth. There is nothing to do around there out in the sticks.