Club Quarters Hotel Trafalgar Square, London

Unfortunately I was left a little disappointed with our stay. The hotel is in a very convenient location but that is the only thing to recommend. The reception/check in area is not what you'd expect at this price level, the reception desk is tiny and there's an obvious push to have guests use the self serve station. The room, although large, is in serious need of renovation. The dark furniture is from another era and I cannot remember the last time I saw a desk with the media panel. All of the drawers in the bedroom furniture are filled with additional bedding which results in there being no where to store your own possessions and there is no in room safe present. With such a large room, its a surprise that the bed is pushed so close to the window. Being a single glazed, old sash window it does nothing to keep out the cold and whoever sleeps in that side of the bed will wake up each night cold. The room heating is in a vent behind the bed so there is no way you can run that overnight. Once you've woken up cold its then difficult to return to sleep due to the in room fridge clicking and rattling. The bathroom is also from a different era and reminds me how much I dislike shower curtains. The quality of the bed linen, pillows and duvet is very good and the water stations in the corridor are a good idea but those positives are not enough to offset the negatives.

Perfect location to stay for everything we planned to do. It was our 8th trip to London and we have stayed in many locations and this hotel was great. The staff was attentive and friendly, the room was very clean, comfy bed. So walkable to many things and so close to a few different tube stops. Highly recommend!

The front desk personnel needs to be friendlier and helpful . They seemed to be annoyed when you asked them some informations . You don’t feel welcome when you deal with them .

Small room - can only watch TV lying on the bed. No views. Towels and bedding clean. Pleasant and helpful staff. Great location for exploring central London, especially the West End

The location was perfect. Close to a few tube stations. The free washer and dryer was so helpful. Didn’t even need to pack soap. We really appreciated the ice machine and filtered water dispenser with provided refillable bottles. Would stay here again.