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Hotel Keen

275 $

/ Nacht

Ø-Preis September

Hotel Keen - Image 1

Hotel Keen - Zimmer

Hotel Keen - Zimmer

Hotel Keen - Rezeption

Hotel Keen - Restaurant

Preise für Hotel Keen

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

275 $

/ Nacht

Ø-Preis September

Monatliche Durchschnittspreise

In Hotel Keen liegt der Preis pro Nacht im günstigsten Monat (Dezember) durchschnittlich bei 206 $ und im teuersten Monat (März) bei 292 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in Hotel Keen nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	221 $
Februar	269 $
März	292 $
April	257 $
Mai	285 $
Juni	279 $
Juli	222 $
August	237 $
September	275 $
Oktober	287 $
November	213 $
Dezember	206 $

Am teuersten: März (ca. 292 $)

Am günstigsten: Dezember (ca. 206 $)

Über diese Unterkunft

Kostenloses WLAN und ein Gemeinschaftswohnzimmer gehören zur Austattung.

Parkmöglichkeiten
Nichtraucher-Zimmer
Chemische Reinigung
Reinigung
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung

Standort

425 High Street, Innenstadt Palo Alto, Palo Alto, Kalifornien, USA

Silicon Valley (0.1 Meilen)

Universität Stanford (0.1 Meilen)

Standford Shopping Center (0.3 Meilen)

Downtown Palo Alto Farmers' Market (0.4 Meilen)

Sunset Headquarters & Gardens (0.9 Meilen)

Cantor Arts Center (1 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

8

Standardzimmer, 1 Queen-Bett

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 2

160 ft²

Klimaanlage

WLAN (kostenlos)

TV

12

Deluxe-Zimmer, 1 King-Bett (Comfy Deluxe 1 King Bed)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

200 ft²

Klimaanlage

WLAN (kostenlos)

TV

Gästebewertungen zu Hotel Keen

7.9

Gut

Basierend auf 755 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

60%

Paar

17%

Familie

10%

Gruppe

4%

Alleinreisende

7%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im Hotel Keen loben Reisende die zentrale Lage in Palo Alto, die einfachen Zugang zu Stanford und Restaurants bietet. Die Zimmer sind jedoch kompakt und es gibt unterschiedliche Geräuschpegel durch einen angrenzenden Club und belebte Gemeinschaftsbereiche am frühen Morgen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Hotel Keen loben Reisende die zentrale Lage in Palo Alto, die einfachen Zugang zu Stanford und Restaurants bietet. Die Zimmer sind jedoch kompakt und es gibt unterschiedliche Geräuschpegel durch einen angrenzenden Club und belebte Gemeinschaftsbereiche am frühen Morgen.

Die meisten Gäste finden die Zimmer sauber, obwohl einige vereinzelt Mängel wie fehlende Reinigung oder Sauberkeitsmängel melden. Das Personal wird häufig als freundlich und hilfsbereit beschrieben, gelegentlich werden jedoch Probleme beim Check-in, mit den Schlüsselkarten, der Zimmerbereitschaft und mangelnder Nachverfolgung festgestellt. Das Parken kann schwierig sein und erfordert möglicherweise eine nahegelegene Garage. Das kostenlose, einfache Frühstück und der Kaffee in der Lobby sind praktisch, aber einfach. Insgesamt erwartet Sie ein unkomplizierter Aufenthalt in guter Lage, der sich am besten für kurze Besuche eignet.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist einfach, bietet kostenlosen Kaffee/Wasser in der Lobby und einige kostenlose Fahrräder. Das Parken ist schwierig und erfordert oft eine nahegelegene öffentliche Garage.

Ähnliche Gästebewertungen

10

katherine

24. März 2025

·

Aufenthalt am 3 Nächte

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3. Nov. 2023

·

Aufenthalt am 1 Nacht

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3. Jan. 2023

·

Aufenthalt am 1 Nacht

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17. Aug. 2025

·

Aufenthalt am 3 Nächte

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28. Apr. 2025

·

Aufenthalt am 1 Nacht

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

2

Nancy

1. Dez. 2025

·

Aufenthalt am 1 Nacht

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

2

gene

16. Juni 2025

·

Aufenthalt am 2 Nächte

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27. Nov. 2023

·

Aufenthalt am 4 Nächte

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

10

Michele

24. Nov. 2023

·

Aufenthalt am 2 Nächte

Cute little boutique hotel, and so happy I could bring my dog.

Cute little boutique hotel, and so happy I could bring my dog.

10

Ti

14. Juni 2025

·

Aufenthalt am 1 Nacht

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Zimmer sind im Allgemeinen sauber und modern, aber mehrere Bewertungen weisen auf Mängel wie fehlende Reinigung, schmutzige Böden und Haare in den Duschen hin, sowie auf einen gravierenden Vorfall.

Ähnliche Gästebewertungen

10

Sharon

12. Juni 2023

·

Aufenthalt am 1 Nacht

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

8

Paul

3. Jan. 2023

·

Aufenthalt am 1 Nacht

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

6

Jeremy

20. Jan. 2025

·

Aufenthalt am 1 Nacht

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

10

Jayne

28. Apr. 2025

·

Aufenthalt am 1 Nacht

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

2

andrew

18. März 2023

·

Aufenthalt am 1 Nacht

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

8

Robert

21. Nov. 2025

·

Aufenthalt am 1 Nacht

Room was clean and comfortable

Room was clean and comfortable

6

Silja

29. Nov. 2024

·

Aufenthalt am 4 Nächte

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

10

PAMELA

24. Apr. 2023

·

Aufenthalt am 2 Nächte

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

10

Lisa

2. Juni 2025

·

Aufenthalt am 1 Nacht

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

4

ken

26. Mai 2025

·

Aufenthalt am 1 Nacht

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind kompakt und mit modernen Akzenten und bequemen Betten ausgestattet. Einige Grundrisse nutzen ein offenes Badezimmer, das die Privatsphäre einschränkt und nur begrenzt oder nicht durchsichtige Fenster bietet. Lärm kann aufgrund dünner Wände, Gemeinschaftsbereichen oder eines nahegelegenen Clubs ein Problem sein, und die Zuverlässigkeit des WLANs variiert.

Ähnliche Gästebewertungen

10

Walter

27. Nov. 2023

·

Aufenthalt am 2 Nächte

Not crazy about the open bathroom.

Not crazy about the open bathroom.

8

Dana

17. Aug. 2025

·

Aufenthalt am 3 Nächte

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Fabiola

28. Jan. 2024

·

Aufenthalt am 1 Nacht

A club behind the hotel and on weekends is noise until 2am

A club behind the hotel and on weekends is noise until 2am

2

andrew

18. März 2023

·

Aufenthalt am 1 Nacht

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

6

Silja

29. Nov. 2024

·

Aufenthalt am 4 Nächte

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

8

Danielle

14. Aug. 2023

·

Aufenthalt am 1 Nacht

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

2

gene

16. Juni 2025

·

Aufenthalt am 2 Nächte

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27. Nov. 2023

·

Aufenthalt am 4 Nächte

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

6

Cybele

10. Mai 2025

·

Aufenthalt am 1 Nacht

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

6

denise

7. Feb. 2024

·

Aufenthalt am 2 Nächte

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird durchweg als freundlich und zuvorkommend beschrieben. Es gibt jedoch gelegentliche Service- und Betriebsprobleme, darunter Zimmer, die bei der Ankunft nicht bereit sind, Probleme mit den Schlüsselkarten, eine begrenzte Besetzung der Rezeption in der Nacht und mangelnde Nachverfolgung.

Ähnliche Gästebewertungen

10

Chris

13. Aug. 2023

·

Aufenthalt am 5 Nächte

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

6

Jeremy

20. Jan. 2025

·

Aufenthalt am 1 Nacht

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

2

andrew

18. März 2023

·

Aufenthalt am 1 Nacht

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

2

Anival

16. Dez. 2022

·

Aufenthalt am 1 Nacht

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

10

emily

18. Feb. 2024

·

Aufenthalt am 2 Nächte

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

10

Shirley

6. Juli 2023

·

Aufenthalt am 1 Nacht

The staff was very accommodatin and friendly.

The staff was very accommodatin and friendly.

10

Iona

10. Juli 2025

·

Aufenthalt am 5 Nächte

Excellent service

Excellent service

4

ken

26. Mai 2025

·

Aufenthalt am 1 Nacht

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

10

Dhyey

16. Feb. 2025

·

Aufenthalt am 2 Nächte

Excellent hospitality

Excellent hospitality

6

denise

7. Feb. 2024

·

Aufenthalt am 2 Nächte

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

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Standort

Ausgezeichnete Basis im Zentrum von Palo Alto, zu Fuß erreichbar zu Stanford, Caltrain, Geschäften und Restaurants. Einige Gäste berichten von Lärmbelästigung durch einen nahegelegenen Club in den späten Stunden.

Ähnliche Gästebewertungen

10

katherine

24. März 2025

·

Aufenthalt am 3 Nächte

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Amy

10. Mai 2024

·

Aufenthalt am 2 Nächte

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

8

Paul

3. Jan. 2023

·

Aufenthalt am 1 Nacht

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17. Aug. 2025

·

Aufenthalt am 3 Nächte

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28. Apr. 2025

·

Aufenthalt am 1 Nacht

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

10

Stephen

30. Juni 2025

·

Aufenthalt am 1 Nacht

Great property and location

Great property and location

10

Sami

20. Juni 2023

·

Aufenthalt am 2 Nächte

Location, location, location.

Location, location, location.

10

Osman

17. Juni 2025

·

Aufenthalt am 3 Nächte

Conveniently and centrally located within walking distance to many dining opportunities.

Conveniently and centrally located within walking distance to many dining opportunities.

10

Michael

8. Juli 2024

·

Aufenthalt am 2 Nächte

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

10

Linda

21. Juni 2025

·

Aufenthalt am 4 Nächte

Have stayed here a few times while visiting campus. Great location.

Have stayed here a few times while visiting campus. Great location.

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Gastronomie

Das Frühstück ist einfach und bescheiden mit gesunden Optionen und gutem Kaffee in der Lobby, aber die Auswahl ist begrenzt und die Qualität unterschiedlich.

Ähnliche Gästebewertungen

10

katherine

24. März 2025

·

Aufenthalt am 3 Nächte

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3. Nov. 2023

·

Aufenthalt am 1 Nacht

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3. Jan. 2023

·

Aufenthalt am 1 Nacht

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

10

Jayne

28. Apr. 2025

·

Aufenthalt am 1 Nacht

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

8

Maria

18. Juni 2024

·

Aufenthalt am 3 Nächte

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

6

Jyoti

27. Nov. 2023

·

Aufenthalt am 4 Nächte

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

8

Takuji

9. Aug. 2023

·

Aufenthalt am 4 Nächte

Morning meal was a little poor.

Morning meal was a little poor.

10

Elizabeth

13. Apr. 2025

·

Aufenthalt am 2 Nächte

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

10

Matthew A

9. Juni 2025

·

Aufenthalt am 3 Nächte

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

10

Ti

14. Juni 2025

·

Aufenthalt am 1 Nacht

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

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6

Maria

letzte Woche

·

Aufenthalt am 1 Nacht

Great location, but the rooms are very small and the staff was not so helpful.

Great location, but the rooms are very small and the staff was not so helpful.

6

Peter

vor 3 Wochen

·

Aufenthalt am 1 Nacht

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

8

Charlotte

27. Juli 2026

·

Aufenthalt am 2 Nächte

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

10

Barbara

10. Juli 2026

·

Aufenthalt am 3 Nächte

Great! Personable staff great breakfast

Great! Personable staff great breakfast

8

ZHI YUN

7. Juli 2026

·

Aufenthalt am 1 Nacht

房間乾淨但是小了點，地點位置很方便，價格略高，可以推薦

房間乾淨但是小了點，地點位置很方便，價格略高，可以推薦

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Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 02:00

Vor 12:00

Gut zu wissen

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