Name: Sheraton Tribeca New York Hotel
Address: 370 Canal Street, Tribeca, New York (und Umgebung), New York, USA, New York (und Umgebung), New York, US
Price range: 162 $–1.345 $ per night
Rating: 8.13

Was Gäste sagen

Im Sheraton Tribeca New York Hotel loben Reisende durchweg die praktische Lage in SoHo/Tribeca und das freundliche Personal, während das Feedback zur Zimmergröße und -alter, zur Straßen- und Flurgeräuschentwicklung sowie zu wiederkehrenden Problemen mit der Klimaanlage und den Aufzügen gemischt ausfällt.

Die Sauberkeit ist im Allgemeinen gut, obwohl einige Gäste von Gerüchen, Ameisen oder Abnutzungserscheinungen berichteten. Viele schätzen die Club Lounge und die Dachterrasse sowie den einfachen Zugang zur U-Bahn, während die Canal Street draußen belebt, schmutzig und laut sein kann. Erwarten Sie eine praktische Basis mit hilfsbereitem Service und einer variablen Zimmererfahrung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Dachterrasse und der Zugang zur Club Lounge sind ein Highlight für berechtigte Zimmer; das Fitnessstudio ist klein, aber brauchbar. Die Aufzüge sind oft langsam oder teilweise außer Betrieb, und das Parken erfolgt über eine nahegelegene Garage mit Hotelvalidierung.

Reinigung

Zimmer und Gemeinschaftsbereiche sind im Allgemeinen sauber und werden häufig für die gute Reinigung gelobt. Eine Minderheit bemerkte Gerüche, Ameisen, verschmutzte Außenkissen oder abgenutzte Armaturen.

Zimmer

Die Zimmergröße variiert von kompakt bis geräumig; die Betten sind bequem und viele Zimmer bieten einen schönen Blick auf die Stadt. Straßen- oder Nachbarschaftslärm sowie wiederkehrende Probleme mit der Klimaanlage oder den Duschreglern und stellenweise veraltete Dekoration können den Komfort beeinträchtigen; WLAN kann zusätzliche Kosten verursachen.

Dienstleistung

Das Personal wird häufig als freundlich, einladend und hilfsbereit beschrieben, wobei die Mitarbeiter an der Rezeption und die Gepäckträger besonders herausragen. Einige Gäste hatten Probleme mit Überbuchungen oder Zimmerkategorien, langsamer Reaktion auf Wartungsarbeiten, Verwechslungen bei der Abrechnung oder Reservierungen oder unfreundlichen Antworten.

Ähnliche Gästebewertungen

2

David

13. Okt. 2025

·

Aufenthalt am 1 Nacht

We booked at the Sheraton because they had sling bed and pull-out couch/bed for our family. They told us they overbooked that type of room and they didn't have that, so we had to take a smaller room with two small full size beds. We were crammed together and all slept like crap. We were extremely unhappy with the service and accommodations.

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10

Elisa

12. Okt. 2025

·

Aufenthalt am 1 Nacht

It was a great stay from check-in to check-out. The staff was friendly, helpful and efficient. The room was great, and we had a beautiful view. We are already booked there for our next trip.

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8

Kelondra

18. Aug. 2025

·

Aufenthalt am 2 Nächte

Property was nice and clean. Staff greeted you everytime you entered the lobby. Bar staff was amazing and attentive! Only complaint was that I asked for extra blankets and never received them.

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2

Jaleel

11. Aug. 2025

·

Aufenthalt am 3 Nächte

The room reeked of smoke, and when I raised the issue, the manager essentially accused me of being the one who smoked in it. Absolutely unacceptable and insulting. The customer service was appalling, and I would never recommend this property to anyone. This experience has left me so disappointed that I would not even consider staying at a Sheraton property in the future. I checked out after a day and found a nice hotel in midtown (best place to have a base in Manhattan while exploring NYC).

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2

U

27. Juli 2025

·

Aufenthalt am 1 Nacht

This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.

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6

Miranda

1. Apr. 2025

·

Aufenthalt am 5 Nächte

On an annual business trip, I opted to stay at the Sheraton because it seemed likely that a corporate property would provide a clean and pleasant home base. For the first couple of nights, this was the case. But on one night of my stay, from roughly 11:00pm - 2:45am there were a trio of drunken neighbors in the hallway who left their small dog unattended in the room. The dog was distressed and proceeded to bark intermittently throughout the night. According to the website, an unattended pet in the room isn't allowed. On several occasions, I called the front desk to seek assistance and was told that the best they could do was email the people who had booked the room. Clearly this had no effect on the issue. An entire night with no sleep, and I had to postpone one of my early morning client meetings because of lack of rest. Despite my paying $250 a night for the room, the only recourse the Sheraton management offered was 10,000 hotel points (ie $90 to spend only if I book with them again) and a food credit for breakfast (despite all of my meals being booked out of the hotel already with clients). Effectively, the hotel failed to take care of the problem in the immediate sense of handling the noise issue or in the longterm sense of offering a room change, compensating directly for one night, or otherwise acknowledging that this issue had a real effect on my stay. Disappointing overall that guests who violated a policy were allowed to negatively affect other visitors.

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6

Susan

3. März 2025

·

Aufenthalt am 4 Nächte

Got given the room right next to the lift for a four night stay. We got moved the next day to a very small room at the end of the corridor which over looked a building so had to more or less keep our curtains closed if we were in our room. We could not face moving again so stayed put. Also the person I was talking to at reception seemed very ticked off at me for complaining and would not listen to what I said which was. All I wanted was a normal room. No special request. Just a room that was the size advertised and not next to the lift. Very unhelpful person she was. So I gave upon the end. So disappointed as we have stayed in this hotel for years and this was the worst ever. Not sure I’ll go back as I couldn’t face the drama of been punished for not liking our first room again. I felt like a naughty child for daring to be unhappy with our room. Certainly not good customer service. I must say that the other staff are very helpful and nice. Shame about the person we dealt with

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10

fran

17. Dez. 2024

·

Aufenthalt am 1 Nacht

Accommodating when room wasn’t ready.

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10

Kirsten

18. Nov. 2024

·

Aufenthalt am 2 Nächte

We arrived several hours before our check in time and much to our delight they worked to accommodate us with a room. It made readying for my meeting much more conducive. Also, prior to arrival, I spoke to Keyan 2x and he was simply spectacular.

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2

Michelle

13. Aug. 2024

·

Aufenthalt am 3 Nächte

After a long terrible journey to NY, we finally arrive at Sheraton in the middle of the night around 2 am. The man at the front desk states that there is no reservation under my name. Apparently they oversold and he claimed they tried to reach out to me the day before to cancel our booking. The audacity he had to lie to us. My booking was not canceled in the expedia app nor via mail/ text message and I did not have any missed calls from them. He also didn’t offer to help with another solution so we were stranded in the middle of the night. He did not care at all and we just didn’t know what to do now cause we were exhausted and hungry, we couldn't think straight and were literally shocked by this treatment. After we collected ourselves we asked to place some calls to other hotels. And finally after multiple hotels didn’t have availability or even early check-in option, there was one hotel that was very customer friendly and helped us so lovingly and caring: Hotel Hugo (in Soho). It was a blessing in disguise that Sheraton didn’t have a room for us. We even got a complimentary bottle of wine from Hotel Hugo.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstige Lage für SoHo, Tribeca, Chinatown und mehrere U-Bahnlinien. Das unmittelbare Gebiet der Canal Street kann aufgrund von Verkehr und Straßenverkäufern überfüllt, schmutzig und laut sein.

Gastronomie

Das Frühstück, die Snacks und die Getränke am Abend in der Club Lounge werden von denjenigen gelobt, die Zugang haben, und mehrere erwähnen einen Dachbereich. Andernfalls sind die Vor-Ort-Optionen begrenzt; Einige fanden die Bar teuer oder den Kaffee mittelmäßig, und einige bemerkten kein vollwertiges Restaurant oder Zimmerservice.

Monat	Durchschnittspreis
Januar	180 $
Februar	218 $
März	287 $
April	333 $
Mai	384 $
Juni	497 $
Juli	456 $
August	274 $
September	441 $
Oktober	452 $
November	353 $
Dezember	482 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $1.281	15 $1.165	16 $1.196	17 $456	18 $471	19 $467
20 $452	21 $1.077	22 $1.250	23 $1.345	24 $702	25 $610	26 $621
27 $162	28 $300	29 $1.271	30 $733

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $412	2 $412	3 $413
4 $201	5 $621	6 $902	7 $832	8 $480	9 $483	10 $885
11 $264	12 $252	13 $521	14 $557	15 $459	16 $461	17 $510
18 $250	19 $434	20 $756	21 $816	22 $552	23 $518	24 $473
25 $252	26 $389	27 $701	28 $701	29 $322	30 $529	31 $617

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett (View)

Penthouse, 1 King-Bett und Schlafsofa

Superior-Zimmer, 1 King-Bett

Zimmer, 1 King-Bett

Zimmer, 2 Doppelbetten, Terrasse

Club-Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (Hearing Accessible)

Zimmer, 1 King-Bett (Mobility Accessible, Roll-in Shower)

Club-Zimmer, 2 Doppelbetten

Zimmer, 2 Doppelbetten

Zimmer, 1 King-Bett, Terrasse

Executive-Zimmer, 1 King-Bett

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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