Is parking available at the hotel?

Parking is available on-site. Specific details about the type of parking (covered/uncovered) and costs are not provided, and reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee of approximately EUR 26 per person.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional costs may apply.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features accessible facilities, including elevators and step-free entrances. Specific details about wheelchair-accessible rooms and bathrooms are not provided.

How is the hotel's location in relation to nearby attractions?

The hotel is located approximately 2.1 km (1.3 miles) from Milan Malpensa Airport and is within a short distance from attractions such as Volandia Museum of Flight (2.4 km), Ticino Valley Nature Park (4.6 km), and Museo Maga (12.5 km). Public transport availability is not mentioned.

Does the hotel have a swimming pool?

The hotel features an indoor swimming pool. Specific operational hours and seasonal availability are not mentioned.

What are the hotel's policies regarding children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What is the hotel's policy regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 50.00 per night. Availability and maximum number allowed are not specified, and advance request or confirmation may be required.

Sheraton Milan Malpensa Airport Hotel

Average nightly price at Sheraton Milan Malpensa Airport Hotel & Conference Centre by month, last 12 months (USD)
Month	Average price
January	US$305
February	US$481
March	US$245
April	US$288
May	US$276
June	US$275
July	US$249
August	US$220
September	US$350
October	US$287
November	US$220
December	US$199

What guests think

At Sheraton Milan Malpensa Airport Hotel & Conference Centre, travelers consistently praise the unbeatable Terminal 1 location for stress‑free early flights and transit, alongside spacious, quiet rooms and generally clean, comfortable stays that feel convenient and dependable.

Service is often described as friendly and efficient, though several guests reported slow check-in, delayed room service, or occasional front-desk and housekeeping missteps. Facilities such as the pool, gym, bar and spa are appreciated, but renovations, limited spa hours, and the hotel’s long carpeted corridors can make getting to rooms and hauling luggage tiring. Breakfast draws frequent praise for variety and quality, while restaurant food and pricing receive mixed feedback and late-night options can be limited. Expect a practical, comfortable airport stay with standout convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym are frequently highlighted, and the bar/lounge is pleasant; some guests liked the spa, though others noted mildew smell, limited hours, or understaffing. Renovations and very long, carpeted corridors affected ease of movement, and a few mentioned parking cost or availability.

Related guest reviews

10

Kelly

6 Sept 2025

·

Stayed 1 night

The hotel is excellent; the room was wonderful, the staff efficient and helpful. Very comfortable bed! Made travelling early the next morning easy to do. The hotel’s spa is a different story. While the staff were really kind, we didn’t end up getting the treatment we ordered, and the facilities were not maintained well. It felt understaffed, and the sauna smelt like mildew. Wasn’t up to par with the rest of the hotel.

8

David

29 Jul 2025

·

Stayed 2 nights

Very good airport hotel a few minutes walk to the terminal- pool and spa a bonus

10

JIAYIN

29 Oct 2025

·

Stayed 1 night

プールが良かった

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10

Pietro

23 Dec 2025

·

Stayed 1 night

Fast. Professional. Got us into the Marriott Club. Hotel is nice.

10

David

14 Aug 2025

·

Stayed 1 night

Clean and comfortable. Enjoyed the pool.Nice breakfast. Helpful staff. Very convenient to be connected to the airport and surprisingly quiet.

10

YeVonda

16 Aug 2025

·

Stayed 1 night

We stay here every year, the day we ARRIVE in Milan and the night before we DEPART Milan. There is absolutely no other hotel with the convenience of being IN Terminal 1, and in front of the train station. No shuttle needed. The accommodations, appointments, bedding, staff, restaurant, and spa are of the highest caliber.

10

Emil

8 Aug 2025

·

Stayed 1 night

Gutes Flughafenhotel, angenehmer Pool, Einrichtung leicht veraltet (Wasserkocher und löslicher Kaffee, statt Espresso

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8

Chris

22 Oct 2025

·

Stayed 1 night

Front entrance was blocked by construction workers making it very difficult to enter the building. We had to park in the bus zone several meters away and bring our baggage through the construction barriers, not easy. Poor planning during the busy time of the day.

10

Saumya

19 Jun 2025

·

Stayed 1 night

Spacious and large hotel, great fitness area, very convenient to airport.

10

Andrea

23 Aug 2025

·

Stayed 1 night

This property was ideal for traveling in and out of Milan. The rooms were clean and spacious. Excellent exercise facilities and restaurants.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A smaller number of reviews mention issues such as mold, stray dust, insects, or minor wear.

Related guest reviews

10

Ivana

2 Nov 2025

·

Stayed 1 night

Clean room. Very big hotel. Conveniently located for Malpensa airport. Breakfast was excellent.

10

Toni

12 Nov 2025

·

Stayed 1 night

What a joy to walk into this hotel! Bright, airy, and spacious and clean rooms -- only flaw was a pretty prominent dust bunny in my room. A great evening before an early flight.

8

Liliana

11 Jan 2026

·

Stayed 1 night

Clean room

8

Kathy

1 Oct 2025

·

Stayed 1 night

The bed was very comfortable and the breakfast was excellent. Many choices for the breakfast foods from fruits homemade cakes and pastries, omelets and variety of cereals and more. However, we did find some bugs in the room which were addressed and compensated for.

10

Viviane

12 Jan 2026

·

Stayed 1 night

Quarto limpo, amplo, silencioso e com roupas de cama e banho muito agradáveis.

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10

Debbie

28 Nov 2025

·

Stayed 1 night

Very clean and comfortable beds

4

John

18 Aug 2025

·

Stayed 1 night

We have stayed at this 4-star hotel before and expected a good stay. This experience was terrible. 1) at the check-in we were assigned room 2047. We got the key and headed to the room with the porter. We tried our key but the door did not open. the porter let us in with her passpartout. We walked inside and as we start turning on the lights there was luggage and somebody sleeping in the bed! We left immediately. The person did not wake up. We were later told that that room is regularly to an airline. 2) Eventually the porter got us to a new room, 2067. No occupants there. As we showered later in the evening, we noticed a lot of black mold all over the tub. We told this at the reception the next morning and the observation was completely ignored (not even an 'I am sorry about the mold') 3) the faucet in the sink in the bathroom has reversed hock-up for hot and cold water (you get cold water when the level is on the left). I found out burning myself when I tried to get cold water to wash my hands. 4) The room was for 3 people but there was only 1 robe (hanging inside the closet). This is not a big deal but added to everything else it shown how little care is put in setting up the rooms. None of the issues described above should be part of a stay in a 4-star hotel. On the bright side the pool is magnificent and the breakfast was memorable.

10

Alexander

21 Oct 2025

·

Stayed 1 night

Very clean room and nice bathroom. Wonderful bed. Would definitely stay here every time I fly in and out of Milan.

10

Mary

3 Dec 2025

·

Stayed 1 night

Very clean, organized room. Good signage

10

Dennis

26 Mar 2025

·

Stayed 1 night

Very clean and newly renovated

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Rooms

Rooms are generally spacious, quiet and comfortable with good beds; many mention modern or renovated spaces. Recurrent drawbacks include very long walks to distant rooms on thick carpet, occasional noise or temperature-control issues, and shower-over-tub setups that feel awkward or unsafe.

Related guest reviews

10

Lisa

13 Nov 2025

·

Stayed 1 night

I stayed at the airport Sheraton in Milan for one night, merely for the sake of convenience. When I booked I thought it was a tad expensive, but when I arrived, I realized it is well worth it. The direct train from Milano Centrale drops you within a 3-minute indoor walk to check-in at the hotel. The rooms are spacious, quiet, clean and comfortable. The bar is very nice where you can order small plates.

8

Andrea

5 Jul 2025

·

Stayed 2 nights

Best things about this hotel: convenience - location with the airport; comfortable clean room, very comfortable beds, nice breakfast, gracious people. Things to improve on - the carpeting in the hallway (which was being installed) is not great - looks fine - but difficult to move luggage on, particularly if you have any walking problem (and the hotel is very long so walking long distances are part of the architecture); the shower was dangerous. You have to climb over a high tub edge to get in and out and the level in the tub is different than from the floor of the bathroom. Scary actually. Water temp and shower wand were fine. We have been here 3 times, so overall it has been good - with flights.

6

Lawrence

31 Aug 2025

·

Stayed 1 night

We arrived at 1am, and the third bed had not yet been put in the room. We were exhausted and still had to wait additional time whilst the bed was brought to the room. Then there were towels only for two people not three. We could not lower the temperature of the air conditioning; and had an uncomfortably warm night. Its clear that the cleaning is limited in the rooms.

6

Grady

13 Oct 2025

·

Stayed 1 night

Hotel design is a disaster. One bank of elevators. Most rooms are far, far away from the elevators and with carpeted floors very strenuous to lug your luggage to your room. Horrible experience.

4

Jamshid

12 Sept 2025

·

Stayed 1 night

The hotel is huge and the distance to my room was extremely long, more than 100 meters, once out of the elevator. To walk this long distance rolling your suite case on think carpet is exhausting. Horrible experience pushing our suite cases on this thick carpet. Plus, they assigned the farthest room from the elevator to us when so many others were vacant close to the elevator.

8

Dina

19 Nov 2025

·

Stayed 1 night

The room was spacious, the bed comfortable, and the location - at the airport - couldn’t be beat! I was disappointed with my cold shower - hot water just wasn’t! There was a lot of noise from the room next door and above us, but turning on the fan eliminated most of it.

10

Jean

1 Nov 2025

·

Stayed 1 night

Clean, friendly, and perfect room. The problem for some is the long walking distances to the room.

6

Hassan

27 Aug 2025

·

Stayed 1 night

Elevators were too far away from rooms, had to walk forever to get to room. Room fridge was locked had to call maintenance to unlock

8

Liliana

2 Aug 2025

·

Stayed 1 night

It’s the best place to stay before an early flight! 2 min (connected ) walk to airport… Super convenient and rooms have all been renovated :)

8

Paul

25 Dec 2025

·

Stayed 1 night

Lovely room but sound insulation poor. Fantastic breakfast but room service efficiency not good. Given a one and a quarter hour wait time on a burger and fries meal. Decided to pass , since it was already late. Plug in bathroom sink not fit for purpose, had to keep water running to have a shave. Overall a reasonable stay but there is room for improvement.

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Service

Staff are frequently described as friendly, helpful and efficient, with quick check-in noted by several guests; punctual wake-up calls and problem-solving also appear. However, multiple reviews cite slow or inconsistent service (room service delays, baggage or housekeeping lapses, check-in errors, curt responses).

Related guest reviews

10

Gudmundur Hakon

6 Dec 2025

·

Stayed 1 night

How easy and quick the check in was

10

Helen

12 Aug 2025

·

Stayed 1 night

The hotel exceeded expectations. Our room was ready when we arrived early and front desk staff was friendly and welcoming. We had booked an executive room which was spacious and had amenities. Perfect for our family of 3. Breakfast buffet was amazing with many selections. Sheraton was a perfect hotel to start our vacation get over some of the jet lag and have a fresh start in the morning. Train station was just outside the entrance. What more could you ask for.

2

Dr Brian

8 Nov 2025

·

Stayed 1 night

The staff seemed to be lacking proper training! The had no idea that as a paid and confirmed guest we could leave our bags in the bell captain’s room until check in time. They were ill equipped to handle the computer issues with respect to conveyance to guests etc.

10

Sabina Chiara

23 Nov 2025

·

Stayed 1 night

Clean and spacious room; nice amenities; punctual wake-up call; pleasant hotel staff

6

Elizabeth

8 Nov 2025

·

Stayed 1 night

Slow check in. Was not given room with a bath as requested. Rooms are miles from front desk with only one set of elevators made me nervous

6

Steven

19 Sept 2025

·

Stayed 1 night

We waited an hour for our bags to be brought to the room and they were not brought. I had to go down to the front desk to ask again and finally our luggage was brought to the room. Very poor service. Also, it was very difficult to find the phone umber of the front desk on the room phone. Service at the hotel restaurant was not good. The staff at the front desk, however, was very nice and answered our questions in a friendly manner.

10

Tommy

27 Nov 2025

·

Stayed 1 night

A window mysteriously cracked in our first room and the staff responded immediately and changed us to a new room plus gave us complimentary access to the club lounge to make up for the trouble.

10

Shaoli

2 Jan 2026

·

Stayed 1 night

Great comfort and great service

6

Michael

13 Oct 2025

·

Stayed 1 night

Check in was slow and the deskclerk was curt and short. Kind a like he wasnot intetested in answering our questions. Gave room key and didnt even bother to tell us where the elevators were located.

10

Susan

10 Oct 2025

·

Stayed 1 night

Room service was slow. It said around half an hour but it came hour and quarter later.

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Location

Directly connected to Malpensa Terminal 1 with indoor access to check-in, trains and car-rental return, making it practical for late arrivals and early departures. Guests repeatedly highlight the convenience for catching flights.

Related guest reviews

10

Lisa

13 Nov 2025

·

Stayed 1 night

I stayed at the airport Sheraton in Milan for one night, merely for the sake of convenience. When I booked I thought it was a tad expensive, but when I arrived, I realized it is well worth it. The direct train from Milano Centrale drops you within a 3-minute indoor walk to check-in at the hotel. The rooms are spacious, quiet, clean and comfortable. The bar is very nice where you can order small plates.

10

Jimin

23 Aug 2025

·

Stayed 1 night

Located at Milan International Airport terminal 1, next to car rental return. Very convenient location.

10

Gianna

1 Feb 2026

·

Stayed 1 night

Perfekte Lage. Nur 5min zum Check in.

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8

Alexander

25 Aug 2025

·

Stayed 1 night

Located in terminal one this remains my go to hotel when I’ve got an early morning departure

10

Maya

19 Sept 2025

·

Stayed 1 night

At Terminal 1 in Milan, very conveniently located to return the rental car.

10

Jorge J S P

2 Nov 2025

·

Stayed 1 night

Estar no aeroporto

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10

Helen

4 Dec 2025

·

Stayed 1 night

Location at the airport is excellent, very convenient.

10

sandra

7 Aug 2025

·

Stayed 1 night

Great location. Walk through Terminal 1 for our flight. Very convenient and great hotel.

10

Ariane

20 Oct 2025

·

Stayed 1 night

Great location

10

Jennifer

18 Oct 2025

·

Stayed 1 night

Easy to access from the train station and airport. Very convenient for an early flight out of Milan.

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Dining

Breakfast is widely praised for variety and quality. Restaurant and room service feedback is mixed—many enjoyed meals and the bar, while others found food mediocre or overpriced, service slow, or late-night options limited.

Related guest reviews

10

Lisa

13 Nov 2025

·

Stayed 1 night

I stayed at the airport Sheraton in Milan for one night, merely for the sake of convenience. When I booked I thought it was a tad expensive, but when I arrived, I realized it is well worth it. The direct train from Milano Centrale drops you within a 3-minute indoor walk to check-in at the hotel. The rooms are spacious, quiet, clean and comfortable. The bar is very nice where you can order small plates.

2

Christopher

18 Sept 2025

·

Stayed 1 night

Lights kept tripping off. Imagine being in a shower and the lights go out. You fumble in the dark for the light switch in the hall. Quite perilous I assure you. Restaurant was expensive and terrible..

10

george

10 Oct 2025

·

Stayed 1 night

Great easy access to the airport, excellent breakfast, friendly staff, good size room.

10

Cheryl

6 Sept 2025

·

Stayed 1 night

We really enjoyed our stay here and would have loved to stay longer. The staff was wonderful and the location is perfect as you walk right out the hotel into the airport terminal. The room was very large and the breakfast buffet was amazing and caters to many different types of foods. We would absolutely only stay here in the future!

4

Dena

5 Jan 2026

·

Stayed 1 night

It’s a convention center. The guest rooms feel like an afterthought. The restaurant was horrid. I had a 16 Euro Caesar salad that consisted of iceberg lettuce and mayo—IN ITALY. Service was poor. They should be ashamed. The only thing this hotel has going for it is the connection to the airport for early flights.

10

isadora

30 Oct 2025

·

Stayed 1 night

Outstanding facilities. Location, strategy wise is worth everything. But, please, let go of that carpet. It's tiring to carry 90kg worth of luggage while the carpet is holding you back. Restaurant is amazing. Alessandro was a terrific attendant. 10/10.

10

Marc

3 Sept 2025

·

Stayed 1 night

Outstanding property. This is the best airport hotel I have ever stayed in. Clean, modern, spacious rooms, amazing restaurant, and an easy walk to the terminals.

10

Susan

10 Oct 2025

·

Stayed 1 night

Room service was slow. It said around half an hour but it came hour and quarter later.

10

Antonio

24 Jan 2026

·

Stayed 1 night

Quarto espaçoso e cama muito confortável. Café da manhã completo. Serviço excelente e localização perfeita para quem vai tomar um voo na parte da manhã

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6

Susan

29 May 2025

·

Stayed 1 night

Convenient location inside the airport, perfect for early morning flights. However, dining options are severely lacking—you're basically limited to typical airport food. The mini fridge in the room wasn’t properly set up, and the walk to the rooms was unusually long and inconvenient. For the high rate, the overall quality of the hotel is disappointing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $296	6 $236	7 $224
8 $238	9 $204	10 $187	11 $186	12 $213	13 $206	14 $189
15 $204	16 $207	17 $215	18 $211	19 $215	20 $196	21 $183
22 $204	23 $190	24 $202	25 $206	26 $218	27 $207	28 $188
29 $215	30 $201

Su	Mo	Tu	We	Th	Fr	Sa
		1 $200	2 $200	3 $200	4 $189	5 $190
6 $200	7 $200	8 $200	9 $200	10 $200	11 $201	12 $190
13 $190	14 $197	15 $199	16 $199	17 $200	18 $192	19 $190
20 $190	21 $199	22 $201	23 $199	24 $192	25 $191	26 $190
27 $199	28 $199	29 $201	30 $199	31 $235

Sheraton Milan Malpensa Airport Hotel & Conference Centre

Prices for Sheraton Milan Malpensa Airport Hotel & Conference Centre

Monthly average prices

About this property

Location

Room options

Club Suite, 1 Bedroom

Presidential Suite, 1 King Bed

Deluxe Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Junior Suite, 1 Bedroom

Classic Room, 1 King Bed

Executive Room, 1 King Bed

Classic Room, 2 Queen Beds

Guest reviews of Sheraton Milan Malpensa Airport Hotel & Conference Centre

Who stays here?

What guests think

Property policies

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