Kasa LoHi Denver

Absolute amazing location!!! There are multiple bars and eating establishments across the street. We went to watch multiple baseball games and it was a convenient walk over the bridge that puts you right in front of Coors stadium. You are not going to find a better priced spot, and don't forget these units includes a full kitchen with a full size fridge, microwave, and stove.

Property was a pain to check into! They Emailed that I had a message but there was never a message. It took a phone call to get the link to upload my information as the link was never sent. Absolutely no oil, spices in the unit. Pans to cook in were terrible. Positive was the bathe towels.

Check in started out smooth. I was able to receive my check in code early which was a huge help for someone who flew all day and was rolling around luggage until I could get in. However, I was given a room that had not been cleaned yet. Dirty bed, dishes in the sink… it was clear it hadn’t been reset after the last guest. I spent an hour waiting on hold with support in order to move me to a new room. They bumped me up to a 2br but that did me no good since I was a solo traveler. I’d rather have a partial refund for the hassle honestly. Not sure I would choose Kasa again. The location was perfect but I was really disappointed in my initial hurdles getting a room.

Location is great and room was clean but it’s very obvious they cut a lot of corners to keep their costs down and maximize profits. Not having any staff onsite is really just not great when it comes to customer service. Parking situation was not adequately described on listing and when we reached out to the “virtual front desk,” they were completely useless and never responded to us until the next day so we had to figure it out ourselves and carry our stuff from blocks away. WiFi info was also wrong on in-room information and the only way to watch TV is to login to your own streaming accounts. Kitchen amenities were limited. Cooking stuff was all that toxic cheap plastic and teflon crap. Laundry amenities consisted of a single unvented washer-dryer combo that literally took 6 hours to do a single small load and sounded like a jet was landing in the apartment. Window unit in the bedroom buzzed incessantly and the windows aren’t adequately insulated so the noise from the highway was terrible and decent sleep impossible. Bed was a cheap futon. Decent for the price, but nothing to write home about.

We had such a great experience at the Kasa LoHi! It's easily walkable to Avanti F&B and other local dining/restaurant options including Happy Camper. The location is unbeatable. The communication & follow-up was excellent. The apartment has self check-in & the instructions were seamless. The room was spacious, clean & very comfortable. We would definitely stay again. As expected, parking was tight, but did not detract from the overall value & benefits offered. We would definitely stay again! Highly recommended. Thank you.