Rusutsu Resort Hotel & Convention

房間比較陳舊, 浴室小, 尚算清潔. 餐廳選擇多, 質素高. 雪場滑出有困難, 東西山連接路不理想, 雪場規劃不好, 雪道及雪質卻非常好

Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming.

房間寬敞舒適，有獨立馬桶隔間。公用泡湯區很大還有露天風呂可以享受。入住櫃台服務也很周到，服務滿意。

施設が綺麗、スタッフも丁寧、ゲレンデも文句無し。最高のリゾートです。

客房乾淨、餐廳選擇很多、滑雪場很棒、員工都很友善