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Quality Inn & Suites West Chase

58 US$

/nat

Gennemsnit for oktober

Quality Inn & Suites West Chase - Image 1

Quality Inn & Suites West Chase - Værelse

Quality Inn & Suites West Chase - Værelse

Quality Inn & Suites West Chase - Badeværelse

Quality Inn & Suites West Chase - Fitnessfaciliteter

Priser på Quality Inn & Suites West Chase

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58 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Quality Inn & Suites West Chase ligger prisen pr. nat i gennemsnit på 53 US$ i den billigste måned (november) og 82 US$ i den dyreste måned (maj), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Quality Inn & Suites West Chase pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	59 US$
februar	60 US$
marts	66 US$
april	72 US$
maj	82 US$
juni	75 US$
juli	79 US$
august	79 US$
september	56 US$
oktober	58 US$
november	53 US$
december	53 US$

Dyrest: maj (ca. 82 US$)

Billigst: november (ca. 53 US$)

Om dette overnatningssted

Nyd godt af de rekreative tilbud, såsom et fitnesscenter, eller gør brug af andre faciliteter, inklusive gratis trådløs internetadgang.

Vaskeservice
Elevator
Sikkerhedsboks
Golfbane (i nærheden)
Fitness faciliteter
Rygeområde

Lokation

2930 W Sam Houston Pkwy S, Westchase, Houston, Texas, USA

Westheimer Road (0.2 mil)

Harwin Drive Shoppingområde (1.5 mil)

West Houston Medical Center (2.7 mil)

Lakeside Country Club (3 mil)

Town and Country Village (3.2 mil)

City Center (3.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

4

Suite - 1 kingsize-seng med sovesofa - handicapvenligt - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

4

Værelse - 2 dobbeltsenge - ikke-ryger (Upgrade)

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

5

Standardværelse - 2 queensize-senge - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

359 ft²

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

5

Standardværelse - 1 kingsize-seng med sovesofa - ikke-ryger

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

305 ft²

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

4

Værelse - 2 queensize-senge - handicapvenligt - ikke-ryger

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

7

Suite - 1 kingsize-seng med sovesofa - boblebad

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

484 ft²

Klimaanlæg

Wi-Fi (Gratis)

Dybt badekar

Gæsteanmeldelser af Quality Inn & Suites West Chase

7.4

God

Baseret på 1.000 verificerede anmeldelser

Hvem overnatter her?

Business

36%

Par

19%

Familie

21%

Gruppe

7%

Solorejsende

15%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Quality Inn & Suites West Chase rapporterer mange anmeldere om alvorlige problemer med renlighed og vedligeholdelse – herunder tilbagevendende kakerlakker, muggen lugt, plettede sengetøj og en elevator, der ofte er ude af drift – mens nogle gæster bemærker venligt personale, fornuftig pris eller lejlighedsvis rent og komfortabelt værelse.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Quality Inn & Suites West Chase rapporterer mange anmeldere om alvorlige problemer med renlighed og vedligeholdelse – herunder tilbagevendende kakerlakker, muggen lugt, plettede sengetøj og en elevator, der ofte er ude af drift – mens nogle gæster bemærker venligt personale, fornuftig pris eller lejlighedsvis rent og komfortabelt værelse.

Feedback omkring servicen er ofte negativt, med klager over uhøflig eller ikke-reagerende adfærd i receptionen, reservationsvanskeligheder og langsom problemløsning. Dog nævner nogle hjælpsom indtjekning og refunderinger. Faciliteter og værelsesfaciliteter får kritik for ødelagte tv, mikrobølgeovne, aircondition og periodisk varmt vand. Morgenmaden beskrives ofte som sparsom eller utilgængelig, og nogle gæster følte, at området omkring hotellet var utrygt eller støjende på trods af nem adgang til vejene. Forvent et budgetophold med væsentlige kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Elevatoren blev gentagne gange rapporteret ude af drift, hvilket tvang gæsterne til at bruge trapperne; fællesarealer og bygningsvedligeholdelse blev kritiseret. En del af hotellets udstyr var i dårlig stand.

Relaterede gæsteanmeldelser

4

Alma

8. aug. 2023

·

Overnattede 1 nat

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

2

Kellon

21. aug. 2024

·

Overnattede 1 nat

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

4

Ekure

4. jan. 2024

·

Overnattede 2 nætter

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

4

HUY

15. feb. 2025

·

Overnattede 1 nat

Receptionist man is rough, talk with clients so grumpy, face always as don't need customers. check-in processing time so steady. No elevator. No excuse for that. Just say "Elevator is out of order"

Receptionist man is rough, talk with clients so grumpy, face always as don't need customers. check-in processing time so steady. No elevator. No excuse for that. Just say "Elevator is out of order"

2

Paulette

18. feb. 2025

·

Overnattede 2 nætter

No elevator, was told it’s been out for over 2 yrs. That’s unacceptable. Had to climbed stairs with luggage. When asked for a first floor was told they only have 1but windows was boarded up because someone tried to break in. Breakfast was a joke.. Ask to speak with manager was told they are not in country. If I could give 0 stars I would. Front desk clerk say I couldn’t get my money back.Really believe I should get my money back.

No elevator, was told it’s been out for over 2 yrs. That’s unacceptable. Had to climbed stairs with luggage. When asked for a first floor was told they only have 1but windows was boarded up because someone tried to break in. Breakfast was a joke.. Ask to speak with manager was told they are not in country. If I could give 0 stars I would. Front desk clerk say I couldn’t get my money back.Really believe I should get my money back.

2

Chad

24. mar. 2025

·

Overnattede 3 nætter

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

2

Saba

13. dec. 2023

·

Overnattede 1 nat

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

2

Knijele

23. aug. 2024

·

Overnattede 3 nætter

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

4

Fatiha

18. jul. 2025

·

Overnattede 1 nat

Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that

Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that

4

Natalie

18. mar. 2024

·

Overnattede 1 nat

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange anmeldelser nævner alvorlige problemer med renligheden, især kakerlakker i værelser og badeværelser, muggen eller røgfyldt lugt samt plettede sengetøj og tæpper. Nogle nævner skadedyr i fællesarealer eller muggen lugt i lobbyen.

Relaterede gæsteanmeldelser

2

Huy

28. jul. 2025

·

Overnattede 2 nætter

Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.

Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.

2

dorothy

14. apr. 2023

·

Overnattede 1 nat

The property is dirt, hotel smells horrible and I had roaches coming out my sink.

The property is dirt, hotel smells horrible and I had roaches coming out my sink.

2

Vanessa

18. nov. 2025

·

Overnattede 2 nætter

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

2

Kristen

4. aug. 2025

·

Overnattede 2 nætter

I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.

I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.

2

Mason

14. maj 2025

·

Overnattede 1 nat

Very dirty. The lobby smelled like mildew

Very dirty. The lobby smelled like mildew

2

Melvin

5. jul. 2023

·

Overnattede 1 nat

Roaches

Roaches

2

Lisa

26. nov. 2024

·

Overnattede 2 nætter

I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean

I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean

2

Mahubah

8. maj 2023

·

Overnattede 1 nat

I am sorry to say, but I walked into the room, went to the bathroom, saw two roaches within 2 mins, andl left. This is not a clean hotel and I don't recommend it. I was so worried I would take one home, I left my luggage and bag in my car when I got home and went through each personal item!! I booked on hotels.com and they said they couldn't refund the night. The hotel receptionist said her manager would refund me and they didn't.

I am sorry to say, but I walked into the room, went to the bathroom, saw two roaches within 2 mins, andl left. This is not a clean hotel and I don't recommend it. I was so worried I would take one home, I left my luggage and bag in my car when I got home and went through each personal item!! I booked on hotels.com and they said they couldn't refund the night. The hotel receptionist said her manager would refund me and they didn't.

2

Bini

16. mar. 2025

·

Overnattede 2 nætter

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

2

Xavier

5. nov. 2025

·

Overnattede 1 nat

Rooms were dirty Dirty bed sheets and bed bugs

Rooms were dirty Dirty bed sheets and bed bugs

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er umoderne med slidt møbler og flere ødelagte faciliteter, herunder tv, mikrobølgeovne, belysning og klimaanlæg; nogle gæster manglede også pålideligt varmt vand eller oplevede ustabil Wi-Fi. Nogle bemærkede komfortable senge, men støj var et problem for nogle.

Relaterede gæsteanmeldelser

2

Jennifer

14. jul. 2024

·

Overnattede 2 nætter

The manager Paula was awful. Stole our $50 cash deposit and kicked me and my husband out. I have a small service animal and they kicked us out due to a small dog, ada registered. The room had no hot water, no working tv, leaky air condition, roaches, and burn holes in the bedding even though it’s non smoking.

The manager Paula was awful. Stole our $50 cash deposit and kicked me and my husband out. I have a small service animal and they kicked us out due to a small dog, ada registered. The room had no hot water, no working tv, leaky air condition, roaches, and burn holes in the bedding even though it’s non smoking.

4

Alma

8. aug. 2023

·

Overnattede 1 nat

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

2

Kellon

21. aug. 2024

·

Overnattede 1 nat

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

2

Swaneka

3. nov. 2024

·

Overnattede 2 nætter

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

2

Hach

2. feb. 2025

·

Overnattede 4 nætter

Dirty bad smell and take a 20 minutes to get the hot water

Dirty bad smell and take a 20 minutes to get the hot water

2

Chad

24. mar. 2025

·

Overnattede 3 nætter

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

2

Dylan

26. feb. 2024

·

Overnattede 1 nat

Elevator did not work, when I entered my room , the tv was static and didn’t cut on at all the whole night , I called and the front desk told me that something was going with WiFi …. Then I went to the bathroom and tried flushing toilet and there was no water running in toilet ….i called front desk again and asked to be moved to another room . She claimed there was no other rooms available….horrible horrible experience

Elevator did not work, when I entered my room , the tv was static and didn’t cut on at all the whole night , I called and the front desk told me that something was going with WiFi …. Then I went to the bathroom and tried flushing toilet and there was no water running in toilet ….i called front desk again and asked to be moved to another room . She claimed there was no other rooms available….horrible horrible experience

2

Bini

16. mar. 2025

·

Overnattede 2 nætter

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

4

Natalie

18. mar. 2024

·

Overnattede 1 nat

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

4

Nisar

1. jun. 2024

·

Overnattede 1 nat

I liked the staff and service. I got to the hotel very late at night and it was quick and easy to check in. Property was not well maintained though. Sink had water standing when used and tap was rusty and old. No hot water in the morning for shower. Wasn’t fixed for until I checked out. I am glad I was there for only one night.

I liked the staff and service. I got to the hotel very late at night and it was quick and easy to check in. Property was not well maintained though. Sink had water standing when used and tap was rusty and old. No hot water in the morning for shower. Wasn’t fixed for until I checked out. I am glad I was there for only one night.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Feedback omkring servicen er overvejende negativt: rapporter om uhøflig eller ikke-reagerende personale i receptionen, reservations- eller indtjekningsproblemer og vanskeligheder med at få refundering eller hjælp. Nogle gæster fandt personalet venligt og hjælpsomt.

Relaterede gæsteanmeldelser

10

Carlotta

5. aug. 2024

·

Overnattede 2 nætter

Great customer service

Great customer service

6

Kala

21. jun. 2025

·

Overnattede 1 nat

The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!

The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!

2

Eunita

25. maj 2025

·

Overnattede 1 nat

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!

2

Vanessa

18. nov. 2025

·

Overnattede 2 nætter

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

2

Anthony

17. nov. 2025

·

Overnattede 1 nat

My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.

My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.

2

Nehemiah

9. okt. 2023

·

Overnattede 2 nætter

It was terrible,first off I went in and it smelled very bad like must and smoke,the floors were sticky and towels were gross,most lamps didn’t work and the front desk people would disappear for 3+ hours at a time,no kidding every day,me and my girlfriend were locked out our room and had to wait 3 hours just to get our card reactivated,crackheads everywhere as well by the way

It was terrible,first off I went in and it smelled very bad like must and smoke,the floors were sticky and towels were gross,most lamps didn’t work and the front desk people would disappear for 3+ hours at a time,no kidding every day,me and my girlfriend were locked out our room and had to wait 3 hours just to get our card reactivated,crackheads everywhere as well by the way

2

mary jo

14. nov. 2024

·

Overnattede 2 nætter

The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.

The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.

2

Knijele

23. aug. 2024

·

Overnattede 3 nætter

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

2

David

2. apr. 2023

·

Overnattede 1 nat

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

4

James

5. mar. 2025

·

Overnattede 1 nat

The staff wasn't friendly

The staff wasn't friendly

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk beliggenhed i forhold til Westchase-området og større veje, men mange gæster følte, at omgivelserne var utrygge med hjemløse, vandrende folk og støj om natten fra en nærliggende bar eller motorvej. Mulighederne for at gå er begrænsede.

Relaterede gæsteanmeldelser

6

Steven

1. sep. 2025

·

Overnattede 1 nat

the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night

the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night

2

Sara

22. okt. 2023

·

Overnattede 2 nætter

They clearly didn't clean my room before my stay, the bed was made but there was a bunch of hair on the other side of the pillow when I flipping it over. The towels were dirty and there were tiny bugs everywhere in the bathroom. The floor was filthy both in my room and in the hallway. The smoke alarm had been ripped out of the ceiling and there was just exposed wiring. There isn't anything to do in walking distance except go to ihop. Do not stay here.

They clearly didn't clean my room before my stay, the bed was made but there was a bunch of hair on the other side of the pillow when I flipping it over. The towels were dirty and there were tiny bugs everywhere in the bathroom. The floor was filthy both in my room and in the hallway. The smoke alarm had been ripped out of the ceiling and there was just exposed wiring. There isn't anything to do in walking distance except go to ihop. Do not stay here.

2

Julius

3. mar. 2023

·

Overnattede 1 nat

Listen closely do not waste your money here terrible hotel the hotel is next to a bar that doesn’t close until after 3 a.m so loud music and the highway will keep you up there are prostitutes walking the parking lot half naked don’t bring children the hotel smells bad and I don’t mean my room only as you walk in instantly you smell the place I couldn’t wait till the app asked me about my stay once again do not waste your money find another hotel Expedia should not allow them to be on there booking app

Listen closely do not waste your money here terrible hotel the hotel is next to a bar that doesn’t close until after 3 a.m so loud music and the highway will keep you up there are prostitutes walking the parking lot half naked don’t bring children the hotel smells bad and I don’t mean my room only as you walk in instantly you smell the place I couldn’t wait till the app asked me about my stay once again do not waste your money find another hotel Expedia should not allow them to be on there booking app

2

Jorge

20. aug. 2023

·

Overnattede 1 nat

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

2

Swaneka

3. nov. 2024

·

Overnattede 2 nætter

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

6

Isaac

6. nov. 2023

·

Overnattede 1 nat

Basic Motel. Basic services, somewhat functional and at affordable rates. Good location and access to freeway and busy Westheimer Street and West Chase district offices. They need a $50 deposit upfront unlike other standard Business Hotels in the city. Ok for a brief stay on a budget.

Basic Motel. Basic services, somewhat functional and at affordable rates. Good location and access to freeway and busy Westheimer Street and West Chase district offices. They need a $50 deposit upfront unlike other standard Business Hotels in the city. Ok for a brief stay on a budget.

4

camilla

13. mar. 2023

·

Overnattede 2 nætter

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

2

Dotch

9. aug. 2024

·

Overnattede 3 nætter

Its a no for me didnt feel safe

Its a no for me didnt feel safe

4

Myra

9. nov. 2023

·

Overnattede 1 nat

Just didnt like the property its unsafe.

Just didnt like the property its unsafe.

2

Marc Christian

25. nov. 2024

·

Overnattede 1 nat

Cops are in and out of the place, broken windows, and musky smell. Stay away from this place

Cops are in and out of the place, broken windows, and musky smell. Stay away from this place

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden beskrives ofte som sparsom eller utilgængelig på trods af reklame, med rapporter om kun at have mulighed for cornflakes og toast eller lukket service. Nogle gæster nød morgenmaden.

Relaterede gæsteanmeldelser

2

SUK BIN

1. mar. 2024

·

Overnattede 1 nat

Tv flicker did not work. The breafast they put on was very poor. Worse than cheapy hostels. Should psy 20 dollars a night. Very unsatisfied.

Tv flicker did not work. The breafast they put on was very poor. Worse than cheapy hostels. Should psy 20 dollars a night. Very unsatisfied.

4

Ekure

4. jan. 2024

·

Overnattede 2 nætter

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

2

Jorge

20. aug. 2023

·

Overnattede 1 nat

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

2

Deonjanae

25. mar. 2024

·

Overnattede 2 nætter

The staff was rude and didn’t care about nothing we was there 2 night room service didn’t even come give us clean towels the elevato Was broke so we had to walk up 4flights of stairs the stairs smelled like frees urine everyday we was there the free break I wouldn’t feed a homeless person from there the cleanliness is a 2/10 I regret paying my money I only stayed because my money was spent it was a very special occasion for me and my partner but I was very upset and not satisfy all

The staff was rude and didn’t care about nothing we was there 2 night room service didn’t even come give us clean towels the elevato Was broke so we had to walk up 4flights of stairs the stairs smelled like frees urine everyday we was there the free break I wouldn’t feed a homeless person from there the cleanliness is a 2/10 I regret paying my money I only stayed because my money was spent it was a very special occasion for me and my partner but I was very upset and not satisfy all

8

Davin

15. aug. 2025

·

Overnattede 1 nat

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens

2

Saba

13. dec. 2023

·

Overnattede 1 nat

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

2

David

2. apr. 2023

·

Overnattede 1 nat

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

4

camilla

13. mar. 2023

·

Overnattede 2 nætter

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

6

Michael R

29. jan. 2024

·

Overnattede 2 nætter

Was told there was waffles and scrambled eggs potatoes for the breakfast. Very disappointed when I got up and went for breakfast, and there was only two choices of cold cereal and toast.

Was told there was waffles and scrambled eggs potatoes for the breakfast. Very disappointed when I got up and went for breakfast, and there was only two choices of cold cereal and toast.

2

Shekanah

20. jul. 2025

·

Overnattede 1 nat

The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice

The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

2

carlos

for 3 uger siden

·

Overnattede 1 nat

Hotels and this property need to get an agreement with the payments we make to hotels and they paying the property

Hotels and this property need to get an agreement with the payments we make to hotels and they paying the property

4

Annette

27. jun. 2026

·

Overnattede 3 nætter

Hot water of shower did not work. Tv did not work and hotel refused to address

Hot water of shower did not work. Tv did not work and hotel refused to address

6

Andreas

21. maj 2026

·

Overnattede 15 nætter

Clean room and comfortable beds

Clean room and comfortable beds

2

Gustavo

10. maj 2026

·

Overnattede 3 nætter

worst hote i've checked in by the moment. When we fisrt entered the room found just one roach, but after a little walk and then came back we found way more roaches and they were everywhere on the bed, doors, sink, restroom

worst hote i've checked in by the moment. When we fisrt entered the room found just one roach, but after a little walk and then came back we found way more roaches and they were everywhere on the bed, doors, sink, restroom

8

Kaylee

21. mar. 2026

·

Overnattede 1 nat

I guess the only really upsetting part was no hot water but everything else was perfectly fine

I guess the only really upsetting part was no hot water but everything else was perfectly fine

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