La Quinta by Wyndham Hinesville - Fort Stewart

Everything was fine until we found a razor and hair still in the shower soap dish … don’t understand how it was missed I didn’t see it at first because I didn’t actually go into the room until 5am this morning please double check the rooms after they are cleaned

Gross absolutely disgusting

I rarely leave negative reviews, but I feel it’s important to share my experience. When I first checked in, the hallway light in my room didn’t work, and the desk lamp’s power button had been smashed in. I informed the front desk, and to their credit, they immediately tried to move me to another room. The staff was genuinely courteous and did everything they could to help. Unfortunately, after trying three different rooms, the problems continued. Every room had multiple maintenance issues, including broken or missing lamp power buttons, electrical outlets that didn’t work, light switches that were inoperable, and hallway lights that wouldn’t turn on. In the third and final room, the air conditioner wasn’t working properly, and the smoke detector had a low battery that continuously chirped. During my five-day stay, housekeeping came to the room, but they never changed the sheets or bedding. They only replaced the towels and emptied the trash. Maintenance was also supposed to come replace the thermostat battery so the HVAC would function properly, but no one ever showed up. I left my contact information with the front desk for management, expecting a follow-up. Despite my entire five-day stay, I never received a phone call, a visit, or any communication from management. I was a La Quinta Gold Member, and I say was because this experience has convinced me that I won’t be staying at a La Quinta again. The one bright spot was the overnight staff. Every member of the night crew I i

This place was horrible; the elevator stank and was disgusting. The pool smelled like bleach—it was awful, and I couldn't stand to be there for even a second; the water looked dirty. The whole place was filthy, and the room was just as bad—the bathroom had drainage issues and the room was cramped. The fridge didn't work, and the staff were terrible.

The air conditioning was out in the first room I was assigned. The AC in the gym also wasn’t working.