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NH Collection Madrid Palacio de Tepa

379 US$

/nat

Gennemsnit for september

NH Collection Madrid Palacio de Tepa - Image 1

NH Collection Madrid Palacio de Tepa - Værelse

NH Collection Madrid Palacio de Tepa - Værelse

NH Collection Madrid Palacio de Tepa - Reception

NH Collection Madrid Palacio de Tepa - Restaurant

Priser på NH Collection Madrid Palacio de Tepa

Vælg datoer for at se priser og tilgængelighed

379 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På NH Collection Madrid Palacio de Tepa ligger prisen pr. nat i gennemsnit på 217 US$ i den billigste måned (august) og 417 US$ i den dyreste måned (oktober), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på NH Collection Madrid Palacio de Tepa pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	266 US$
februar	275 US$
marts	294 US$
april	385 US$
maj	384 US$
juni	359 US$
juli	253 US$
august	217 US$
september	379 US$
oktober	417 US$
november	356 US$
december	286 US$

Dyrest: oktober (ca. 417 US$)

Billigst: august (ca. 217 US$)

Om dette overnatningssted

Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Faciliteter

Du kan lade dig selv forkæle med massage på stedet eller nyde rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Madrid? På dette hotel er der et område på 60 kvadratmeter til rådighed, bestående af konferencelokaler og 3 mødelokaler.

Spisning

Få stillet sulten med frokost eller aftensmad på Entre Letras, en restaurant, som specialiserer sig i middelhavsretter. Du kan også blive på værelset, hvor der er mulighed for roomservice døgnet rundt. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmad tilberedt efter bestilling serveres på hverdage fra kl. 07.00 til kl. 10.30 og i weekenderne fra kl. 08.00 til kl. 11.30 mod et gebyr.

Værelser

Føl dig hjemme i et af de 83 værelser, der indeholder minibar og LCD-tv. Et tv med satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med badekar samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.

Lokation

Med et ophold ved NH Collection Palacio de Tepa i centrum af Madrid er du kun 5 minutters gang fra Puerta del Sol og en 6 minutters gåtur fra Plaza Mayor. Dette hotel med luksusfaciliteter ligger 0,8 km fra Gran Via og 0,7 km fra San Miguel Marked.

I nærheden

Plaza de Santa Ana(0.1 mil)
Puerta del Sol(0.2 mil)
Calle de Alcalá(0.2 mil)
Preciados-gaden(0.3 mil)
Plaza Mayor(0.3 mil)
El Oso y el Madrono-skulpturen(0.3 mil)
Thyssen-Bornemisza Nationale Museum(0.4 mil)
Paseo del Prado(0.4 mil)
Sobrino de Botin(0.4 mil)
Neptun-springvandet(0.4 mil)
San Miguel Marked(0.5 mil)
Gran Via(0.5 mil)
Círculo de Bellas Artes(0.5 mil)
Plaza de Callao(0.5 mil)
Museo Nacional Centro de Arte Reina Sofía(0.5 mil)
Den foretrukne lufthavn for NH Collection Palacio de Tepa er Adolfo Suárez Madrid-Barajas Lufthavn (MAD), Madrid(10.3 mil)

Parkering
Restaurant
Forretningscenter
Roomservice
Overvåget parkering
Turistservice

Lokation

San Sebastián, 2, Det litterære kvarter, Madrid, Madridregionen, Spanien

Plaza de Santa Ana (0.1 mil)

Puerta del Sol (0.2 mil)

Calle de Alcalá (0.2 mil)

Preciados-gaden (0.3 mil)

Plaza Mayor (0.3 mil)

El Oso y el Madrono-skulpturen (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

14

Suite

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

840 ft²

Klimaanlæg

Badekar

Privat badeværelse

5

Familieværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Enkeltseng

eller

2 Enkeltsenge

og

1 Enkeltseng

Sover 2

484 ft²

Klimaanlæg

Badekar

Sofaseng

5

Deluxe-værelse - balkon

Værelsesoplysninger

1 Stor Dobbeltseng

eller

1 Ekstra Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlæg

Badekar

Privat badeværelse

14

Suite (Extra Bed 3 adults)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

829 ft²

Klimaanlæg

Badekar

Privat badeværelse

6

Deluxe-værelse

Værelsesoplysninger

2 Enkeltsenge

eller

1 Stor Dobbeltseng

Sover 2

269 ft²

Klimaanlæg

Badekar

Sofaseng

5

Familieværelse (2 Adults + 1 Child)

Værelsesoplysninger

2 Enkeltsenge

og

1 Enkeltseng

eller

1 Ekstra Stor Dobbeltseng

,

1 Dobbeltseng

og

1 Enkeltseng

Sover 2

484 ft²

Klimaanlæg

Badekar

Privat badeværelse

14

Suite (Extra Bed 2 adults + 2 children)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 2

840 ft²

Klimaanlæg

Badekar

Privat badeværelse

6

Junior-suite - balkon (Duplex)

Værelsesoplysninger

1 Stor Dobbeltseng

eller

1 Ekstra Stor Dobbeltseng

Sover 2

484 ft²

Klimaanlæg

Badekar

Privat badeværelse

6

Junior-suite - balkon (Duplex, Extra Bed 3 adults)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

eller

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 3

484 ft²

Klimaanlæg

Badekar

Privat badeværelse

6

Deluxe-enkeltværelse - 1 dobbeltseng

Værelsesoplysninger

1 Dobbeltseng

194 ft²

Klimaanlæg

Badekar

Sofaseng

5

Familieværelse (3 Adults)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Enkeltseng

eller

2 Enkeltsenge

og

1 Enkeltseng

Sover 3

484 ft²

Klimaanlæg

Badekar

Privat badeværelse

6

Junior-suite - balkon (Duplex, Extra Bed 2 adults + 1 child)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

eller

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 2

484 ft²

Klimaanlæg

Badekar

Privat badeværelse

Gæsteanmeldelser af NH Collection Madrid Palacio de Tepa

8.8

Fantastisk

Baseret på 1.002 verificerede anmeldelser

Hvem overnatter her?

Business

14%

Par

54%

Familie

17%

Gruppe

10%

Solorejsende

3%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På NH Collection Madrid Palacio de Tepa roser gæsterne konsekvent den centrale beliggenhed, hvor alt er inden for gåafstand, samt det venlige personale. Tilbagemeldinger om værelserne varierer fra rummelige og komfortable til små eller mørke, og nogle har rapporteret om støj eller problemer med temperaturreguleringen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På NH Collection Madrid Palacio de Tepa roser gæsterne konsekvent den centrale beliggenhed, hvor alt er inden for gåafstand, samt det venlige personale. Tilbagemeldinger om værelserne varierer fra rummelige og komfortable til små eller mørke, og nogle har rapporteret om støj eller problemer med temperaturreguleringen.

Morgenmaden fremhæves ofte som fremragende og varieret, selvom nogle gæster mente, den var dyr, langsom eller ikke altid lige god. Anmeldelserne nævner generelt rene områder, men enkelte fremhæver mangler i rengøringen og vedligeholdelsesproblemer. Samlet set kan man forvente god service og komfortable værelser, men det er en god idé at vælge sit værelse med omhu og være opmærksom på potentiel støj eller udfordringer med klimaanlægget.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Adgang til spa, pool og fitnesscenter på tværs af pladsen er tilgængelig mod et ekstra gebyr; der tilbydes parkeringsservice, men den kan være begrænset under byarrangementer. Der nævnes ikke meget andet, og en gæst bemærkede, at baren løb tør for øl.

Relaterede gæsteanmeldelser

10

Patricia

19. mar. 2023

·

Overnattede 1 nat

The staff was AMAZING. The only tiny thing was that the website made it sound like the spa-pool-gym was in the building and included and it was actually across the plaza and we had to pay an extra $30 for entry but it was still LOVELY.

The staff was AMAZING. The only tiny thing was that the website made it sound like the spa-pool-gym was in the building and included and it was actually across the plaza and we had to pay an extra $30 for entry but it was still LOVELY.

10

Dominique

7. aug. 2023

·

Overnattede 1 nat

Tout était parfait : accueil, service, hébergement. La chambre était même mieux que sur la photo ! Très spacieuse, literie d’excellente qualité. La salle de bain est un peu vieillotte mais spacieuse et fonctionnelle. La situation de l’hôtel en plein centre du vieux Madrid est parfaite et le service de voiturier pour s’occuper de garer la voiture est très appréciable. Le seul point négatif de notre séjour est que les chaînes francophones n’étaient pas fonctionnelles et que malgré le signalement à la réception , l’hôtel n’a pas réussi à les remettre en fonction. Tout le reste était parfait pour un prix qui reste raisonnable vue la situation et nous reviendrons ici lors de notre prochain séjour à Madrid.

Tout était parfait : accueil, service, hébergement. La chambre était même mieux que sur la photo ! Très spacieuse, literie d’excellente qualité. La salle de bain est un peu vieillotte mais spacieuse et fonctionnelle. La situation de l’hôtel en plein centre du vieux Madrid est parfaite et le service de voiturier pour s’occuper de garer la voiture est très appréciable. Le seul point négatif de notre séjour est que les chaînes francophones n’étaient pas fonctionnelles et que malgré le signalement à la réception , l’hôtel n’a pas réussi à les remettre en fonction. Tout le reste était parfait pour un prix qui reste raisonnable vue la situation et nous reviendrons ici lors de notre prochain séjour à Madrid.

8

MARCIO

15. okt. 2023

·

Overnattede 7 nætter

O hotel fica muito bem localizado, porém como era a semana das Fiestas de San Mateo, não pudemos utilizar o estacionamento. Porém, existe um estacionamento público, não muito longe do hotel. O staff da recepção necessita de um melhor treinamento, pois fizemos algumas solicitações à noite e eles não puderam nos atender, como por exemplo, servir um café após às 22h. Os quartos são muito bons, bem equipados e silenciosos.

O hotel fica muito bem localizado, porém como era a semana das Fiestas de San Mateo, não pudemos utilizar o estacionamento. Porém, existe um estacionamento público, não muito longe do hotel. O staff da recepção necessita de um melhor treinamento, pois fizemos algumas solicitações à noite e eles não puderam nos atender, como por exemplo, servir um café após às 22h. Os quartos são muito bons, bem equipados e silenciosos.

10

Alejandro

24. mar. 2024

·

Overnattede 7 nætter

Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.

Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.

6

carla

11. jan. 2022

·

Overnattede 6 nætter

Pontos fortes: valor da diaria bem acessível para um hotel 5 estrelas. Bem localizado. Pontos fracos: no site diz ter 2 restaurantes qd na verdade nao ha nenhum. Apenas room service. A estrutura do quarto é simples,os banheiros contam com apenas uma cuba. Nao ha box fechado para banho, apenas chuveiro sobre a banheira c vidro fechando-a parcialmente. No inverno é pessimo! A equipe do Hotel (recepcao) é muito fraca, despreparada e nao dá informacao consistentes. Porém sao afetuosos. Nao havia concierge durante minha estadia.

Pontos fortes: valor da diaria bem acessível para um hotel 5 estrelas. Bem localizado. Pontos fracos: no site diz ter 2 restaurantes qd na verdade nao ha nenhum. Apenas room service. A estrutura do quarto é simples,os banheiros contam com apenas uma cuba. Nao ha box fechado para banho, apenas chuveiro sobre a banheira c vidro fechando-a parcialmente. No inverno é pessimo! A equipe do Hotel (recepcao) é muito fraca, despreparada e nao dá informacao consistentes. Porém sao afetuosos. Nao havia concierge durante minha estadia.

10

Pablo

18. aug. 2024

·

Overnattede 3 nætter

Excelente localização! Quarto e café da manhã incríveis! Única reclamação está associada ao bar, falta de cerveja por pessimo controle de estoque!

Excelente localização! Quarto e café da manhã incríveis! Única reclamação está associada ao bar, falta de cerveja por pessimo controle de estoque!

10

Mark

28. jul. 2023

·

Overnattede 4 nætter

We loved the service and the personnel. Guest services (aka concierge) was excellent. We got booked for everything we asked for: trips, flamenco show, hair appointment. The location is golden: 15 minutes walk to everything. The car is parked by valet, which isn’t available in every hotel.

We loved the service and the personnel. Guest services (aka concierge) was excellent. We got booked for everything we asked for: trips, flamenco show, hair appointment. The location is golden: 15 minutes walk to everything. The car is parked by valet, which isn’t available in every hotel.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelser og fællesarealer beskrives ofte som meget rene, og flere anmeldelser fremhæver, at stedet er pletfrit. Nogle gæster har dog rapporteret om mangler, såsom hår i værelserne eller inkonsekvent rengøring.

Relaterede gæsteanmeldelser

10

Anders

29. jan. 2026

·

Overnattede 2 nætter

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

8

Sandro

4. okt. 2025

·

Overnattede 2 nætter

tolle lage, nächste metro in wenigen minuten zu fuss erreichbar, super frühstück, bequemes bett /// habe haare auf dem bett und im bad vorgefunden, sauberkeit im zimmer allgemein dürftig, das zimmer war wegen der dachschräge unbequem, die begehbare dusche fehlt

tolle lage, nächste metro in wenigen minuten zu fuss erreichbar, super frühstück, bequemes bett /// habe haare auf dem bett und im bad vorgefunden, sauberkeit im zimmer allgemein dürftig, das zimmer war wegen der dachschräge unbequem, die begehbare dusche fehlt

10

Steven

19. jan. 2025

·

Overnattede 9 nætter

Great location. The hotel and the rooms are kept very clean. The guest relations woman stood out. But everyone was very friendly.

Great location. The hotel and the rooms are kept very clean. The guest relations woman stood out. But everyone was very friendly.

8

Sue Jean

16. aug. 2025

·

Overnattede 2 nætter

Cleaning service was not the best

Cleaning service was not the best

10

MICAEL

5. nov. 2025

·

Overnattede 2 nætter

Fantastiskt hotell i bra läge i Madrid! Supertrevlig engagerad personal. Dröm-frukost med fantastisk a la carte och buffé. Rymliga fina rum, skön säng. Rent och fräscht. Återkommer!

Fantastiskt hotell i bra läge i Madrid! Supertrevlig engagerad personal. Dröm-frukost med fantastisk a la carte och buffé. Rymliga fina rum, skön säng. Rent och fräscht. Återkommer!

10

Alexandre Nikolay

30. sep. 2025

·

Overnattede 3 nætter

Localização excelente, limpeza muito boa e conforto excepcional

Localização excelente, limpeza muito boa e conforto excepcional

10

RIE

17. aug. 2023

·

Overnattede 7 nætter

Very clean and great custmer service, and convenient location.

Very clean and great custmer service, and convenient location.

10

Rudiann

11. sep. 2025

·

Overnattede 5 nætter

The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience.

The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience.

8

Cesar

9. nov. 2025

·

Overnattede 2 nætter

el hotel esta muy bien situado, y muy limpio, saludos

el hotel esta muy bien situado, y muy limpio, saludos

10

Kevin

18. sep. 2025

·

Overnattede 5 nætter

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Mange værelser er komfortable, attraktive og somme tider rummelige eller opgraderede; nogle af værelserne på øverste etage har skrå lofter. Andre rapporterer om små eller mørke værelser, lejlighedsvis gadestøj på trods af gode skodder samt tilbagevendende problemer med aircondition eller temperaturregulering.

Relaterede gæsteanmeldelser

4

Daniel

7. okt. 2023

·

Overnattede 2 nætter

Honestly, this hotel accommodation is disappointing to be rated 5 stars. The room provided was a shoe closet that looked into an alley way. Other 5 stars I have stayed in would have never given that option as a room. It’s simply not acceptable to charge 5 star prices for what is a 2-3 star experience. The hotel was fully booked so no other rooms were avaliable. I generally like the NH brand, but this specific location, there are better hotel with the same convenience with lower prices and rooms to match. I won’t be staying here in the future.

Honestly, this hotel accommodation is disappointing to be rated 5 stars. The room provided was a shoe closet that looked into an alley way. Other 5 stars I have stayed in would have never given that option as a room. It’s simply not acceptable to charge 5 star prices for what is a 2-3 star experience. The hotel was fully booked so no other rooms were avaliable. I generally like the NH brand, but this specific location, there are better hotel with the same convenience with lower prices and rooms to match. I won’t be staying here in the future.

4

Scott

18. aug. 2025

·

Overnattede 1 nat

I felt the rooms were super small for 3 adult people. The bathroom was really really small

I felt the rooms were super small for 3 adult people. The bathroom was really really small

8

David

16. jun. 2024

·

Overnattede 7 nætter

Great Location Good hotel Good Service Rooms on 5th floor, as advertised , to be fair, have sloping ceiling which technically dramatically reduces the practical size of the room. For me due to this the rooms are therefore not 5 star quality and do not justify the 5 star price, Breakfast is very good

Great Location Good hotel Good Service Rooms on 5th floor, as advertised , to be fair, have sloping ceiling which technically dramatically reduces the practical size of the room. For me due to this the rooms are therefore not 5 star quality and do not justify the 5 star price, Breakfast is very good

10

Judy

20. sep. 2024

·

Overnattede 6 nætter

The most attentive and pleasant staff we have experienced at any four or five star hotel. Extraordinary breakfast. Excellent soundproofing provided by the heavy wooden balcony doors. Great mattress and bedding, with variety of pillows. Every aspect of this hotel was perfect.

The most attentive and pleasant staff we have experienced at any four or five star hotel. Extraordinary breakfast. Excellent soundproofing provided by the heavy wooden balcony doors. Great mattress and bedding, with variety of pillows. Every aspect of this hotel was perfect.

10

Bryan

7. nov. 2023

·

Overnattede 4 nætter

The staff and rooms were lovely. The neighborhood is vibrant, but noisy, though the rooms have multiple layers of shutters which help mitigate that somewhat. This neighborhood does not sleep, so do not expect complete quiet. Location is right in the middle of everything.

The staff and rooms were lovely. The neighborhood is vibrant, but noisy, though the rooms have multiple layers of shutters which help mitigate that somewhat. This neighborhood does not sleep, so do not expect complete quiet. Location is right in the middle of everything.

8

Ramon

9. nov. 2023

·

Overnattede 2 nætter

Somewhat disappointed as there was no air conditioning available. My recollection from previous stays at this hotel was that we had air conditioning that we could control in the room regardless of season!

Somewhat disappointed as there was no air conditioning available. My recollection from previous stays at this hotel was that we had air conditioning that we could control in the room regardless of season!

6

BRUNO

9. aug. 2025

·

Overnattede 1 nat

The AC in the room was not working properly. Madrid is HOT and the regulations that you cannot handle your own temperature socks.

The AC in the room was not working properly. Madrid is HOT and the regulations that you cannot handle your own temperature socks.

10

Zekun

19. aug. 2025

·

Overnattede 1 nat

Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside.

Great hotel reception team service. Very polite and helpful staff. The room I had was bright and spacious, even though it was a little noisy outside.

10

Parissa

25. dec. 2023

·

Overnattede 2 nætter

The staff was attentive. The room (junior suite) was spacious and comfortable. The location was excellent as we could walk to all the main attractions that we wanted to see in Madrid.

The staff was attentive. The room (junior suite) was spacious and comfortable. The location was excellent as we could walk to all the main attractions that we wanted to see in Madrid.

10

Robert

16. dec. 2025

·

Overnattede 2 nætter

The room was stunning. Sloped wooden ceiling with a skylight. Felt special.

The room was stunning. Sloped wooden ceiling with a skylight. Felt special.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses bredt for at være venlig, opmærksom og hjælpsom, med concierge-service og lejlighedsvise opgraderinger. Flere gæster har dog nævnt langsom eller manglende respons på problemer og forvirring omkring VIP-fordele.

Relaterede gæsteanmeldelser

10

Anders

29. jan. 2026

·

Overnattede 2 nætter

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

10

Rosa

6. jul. 2025

·

Overnattede 1 nat

The staff was excellent; great breakfast. It was clean and quiet. Excellent.

The staff was excellent; great breakfast. It was clean and quiet. Excellent.

10

huey

27. feb. 2024

·

Overnattede 4 nætter

Staff was amazing. Excellent location. Everything was nice.

Staff was amazing. Excellent location. Everything was nice.

4

Kristina

23. nov. 2025

·

Overnattede 7 nætter

We scheduled one week at this hotel and spent over $4,000. A few days after we arrived there was no hot water and we had to take cold showers. A few days later there was no wifi and we were unable to conduct business on some zoom calls. When we spoke to the front desk, they said there was nothing that could be done because we booked our room through a third party. We thought that was terrible customers service and unacceptable for hotel that charges $500 per night.

We scheduled one week at this hotel and spent over $4,000. A few days after we arrived there was no hot water and we had to take cold showers. A few days later there was no wifi and we were unable to conduct business on some zoom calls. When we spoke to the front desk, they said there was nothing that could be done because we booked our room through a third party. We thought that was terrible customers service and unacceptable for hotel that charges $500 per night.

2

MAURICIO

12. maj 2024

·

Overnattede 2 nætter

Pésima atención del staff, no recibimos la categoría de habitación que reservamos, nos entregaron la habitación hasta la noche y el estado de la habitación y limpieza pésimo.

Pésima atención del staff, no recibimos la categoría de habitación que reservamos, nos entregaron la habitación hasta la noche y el estado de la habitación y limpieza pésimo.

10

Daniela

27. dec. 2025

·

Overnattede 3 nætter

O hotel está muito bem localizado, com vários restaurantes e lojas em volta. Fui muito bem recebida na chegada, inclusive com um espumante de boas vindas pelo funcionário q estava na recepção e ele inclusive foi muito atenciosoem tds os momentos, assim como a moça q estava la tb no momento do check in, mas ele sem dúvida, diferenciado.Tive tds as socilitações atendidas ao logo da minha estadia. Suite maravilhosa (Junior Suite) e tudo muito limpo. Recomendo e ficaria novamente nesse hotel.

O hotel está muito bem localizado, com vários restaurantes e lojas em volta. Fui muito bem recebida na chegada, inclusive com um espumante de boas vindas pelo funcionário q estava na recepção e ele inclusive foi muito atenciosoem tds os momentos, assim como a moça q estava la tb no momento do check in, mas ele sem dúvida, diferenciado.Tive tds as socilitações atendidas ao logo da minha estadia. Suite maravilhosa (Junior Suite) e tudo muito limpo. Recomendo e ficaria novamente nesse hotel.

8

Marcelo

28. maj 2025

·

Overnattede 3 nætter

Rasoavel, a grande falha do hotel foi que não sabiam dos serviços e amenidades do Bip Acess cliente gold, não ofereceram nada , o que fica muito ruim para a rede NH e para o Hotéis.com porque oferecem esses serviços no momento da reserva. É um bom hotel , mas muito fraco para ser considerado um 5 estrelas

Rasoavel, a grande falha do hotel foi que não sabiam dos serviços e amenidades do Bip Acess cliente gold, não ofereceram nada , o que fica muito ruim para a rede NH e para o Hotéis.com porque oferecem esses serviços no momento da reserva. É um bom hotel , mas muito fraco para ser considerado um 5 estrelas

10

Mark

28. jul. 2023

·

Overnattede 4 nætter

We loved the service and the personnel. Guest services (aka concierge) was excellent. We got booked for everything we asked for: trips, flamenco show, hair appointment. The location is golden: 15 minutes walk to everything. The car is parked by valet, which isn’t available in every hotel.

We loved the service and the personnel. Guest services (aka concierge) was excellent. We got booked for everything we asked for: trips, flamenco show, hair appointment. The location is golden: 15 minutes walk to everything. The car is parked by valet, which isn’t available in every hotel.

10

Rudiann

11. sep. 2025

·

Overnattede 5 nætter

The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience.

The property exuded cleanliness and beauty, creating an inviting atmosphere. The staff members were remarkably generous and attentive, going above and beyond to ensure a memorable experience.

10

Laura

25. jul. 2025

·

Overnattede 10 nætter

Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too!

Great long stay at Palacio de Tepa. The location was perfect and within walking distance to main sites! The staff are fabulous too!

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Lokation

Fremragende central beliggenhed inden for nem gåafstand til større seværdigheder, restauranter og natteliv. Nogle gæster har bemærket, at det livlige område kan være støjende eller virke lidt slidt, og adgangen i bil kan være besværlig.

Relaterede gæsteanmeldelser

10

Anders

29. jan. 2026

·

Overnattede 2 nætter

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

Nice and clean room, friendly and helpful personnel and also a very good breakfast! Great location!

8

steglio

27. sep. 2025

·

Overnattede 3 nætter

Good location. Great breakfast.

Good location. Great breakfast.

10

Caroline

11. jul. 2024

·

Overnattede 3 nætter

Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.

Beautiful hotel and wonderful staff. Conveniently located located at the heart of Madrid, but yet quiet. Walkable to all major sites.

10

Rita M.

22. maj 2024

·

Overnattede 5 nætter

Perfect location for tourists. A populous area, yet the room was very quiet. All the staff members were darling, charming, and generously helpful.

Perfect location for tourists. A populous area, yet the room was very quiet. All the staff members were darling, charming, and generously helpful.

8

Magnus

28. sep. 2025

·

Overnattede 5 nætter

Great location in the center of Madrid. Clean room, Clean hotel with good breakfast.

Great location in the center of Madrid. Clean room, Clean hotel with good breakfast.

10

Kaajal

27. aug. 2025

·

Overnattede 2 nætter

Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again.

Beautiful rooms. Staff is very nice. I had a package delivers to the hotel and they had brought it to my room without me asking them which was a very nice surprise. Location is great. Lots of cafes and restaurant options near by. Would stay there again.

10

Bryan

7. nov. 2023

·

Overnattede 4 nætter

The staff and rooms were lovely. The neighborhood is vibrant, but noisy, though the rooms have multiple layers of shutters which help mitigate that somewhat. This neighborhood does not sleep, so do not expect complete quiet. Location is right in the middle of everything.

The staff and rooms were lovely. The neighborhood is vibrant, but noisy, though the rooms have multiple layers of shutters which help mitigate that somewhat. This neighborhood does not sleep, so do not expect complete quiet. Location is right in the middle of everything.

10

Daniela

27. dec. 2025

·

Overnattede 3 nætter

O hotel está muito bem localizado, com vários restaurantes e lojas em volta. Fui muito bem recebida na chegada, inclusive com um espumante de boas vindas pelo funcionário q estava na recepção e ele inclusive foi muito atenciosoem tds os momentos, assim como a moça q estava la tb no momento do check in, mas ele sem dúvida, diferenciado.Tive tds as socilitações atendidas ao logo da minha estadia. Suite maravilhosa (Junior Suite) e tudo muito limpo. Recomendo e ficaria novamente nesse hotel.

O hotel está muito bem localizado, com vários restaurantes e lojas em volta. Fui muito bem recebida na chegada, inclusive com um espumante de boas vindas pelo funcionário q estava na recepção e ele inclusive foi muito atenciosoem tds os momentos, assim como a moça q estava la tb no momento do check in, mas ele sem dúvida, diferenciado.Tive tds as socilitações atendidas ao logo da minha estadia. Suite maravilhosa (Junior Suite) e tudo muito limpo. Recomendo e ficaria novamente nesse hotel.

8

Paul

20. sep. 2025

·

Overnattede 2 nætter

The neighborhood is a little edgy, gritty. Also construction on the road outside went from 7 to 7, so forget a siesta.

The neighborhood is a little edgy, gritty. Also construction on the road outside went from 7 to 7, so forget a siesta.

10

Kevin

18. sep. 2025

·

Overnattede 5 nætter

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

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Spisning

Morgenmaden er et højdepunkt for mange og roses for kvalitet, udvalg og a la carte-muligheder. Nogle gæster har fundet den dyr eller oplevet begrænset udvalg, langsom service eller isolerede problemer med renligheden.

Relaterede gæsteanmeldelser

10

Aurélie

26. feb. 2022

·

Overnattede 3 nætter

Accueil fabuleux... Chambre 112, super spacieuse et très lumineuse avec un petit coin salon puis une grande chambre. Elle est bien équipée avec 2 télévisions, une machine à café type Nespresso, une bouilloire, un mini-bar "frigo", un coffre-fort. La salle de douche est un peu petite mais comme je suis arrivée en avance, on m\'a proposé une chambre disponible de suite avec une douche ou une baignoire mais disponible à 15h (heure d\'arrivée fixée par l\'hôtel). J\'ai choisi la douche pour avoir la chambre plus tôt donc je ne veux pas me plaindre sur ça ;-). Lit bébé à disposition avec un linge de douche à capuche exprès pour les bébés mais aussi une petite pochette de produits de douche avec une éponge canard. Je n\'ai jamais vu ça dans aucun hôtel. Le petit déjeuner est juste exquis avec un grand choix. Encore une petite attention pour ma fille qui a reçu à son arrivée à la salle du petit déj. un joli petit doudou. L\'hôtel est vraiment bien situé et au pied de celui-ci, il y a restaurants, boutiques et une petite supérette "Carrefour Express". Le métro "Sol" se situe à 4-5 min à pied. L\'hôtel propose les test PCR/Antigénique à notre charge pour le départ. Si j\'ai à revenir à Madrid, il est clair que je reprendrai cet hôtel.

Accueil fabuleux... Chambre 112, super spacieuse et très lumineuse avec un petit coin salon puis une grande chambre. Elle est bien équipée avec 2 télévisions, une machine à café type Nespresso, une bouilloire, un mini-bar "frigo", un coffre-fort. La salle de douche est un peu petite mais comme je suis arrivée en avance, on m\'a proposé une chambre disponible de suite avec une douche ou une baignoire mais disponible à 15h (heure d\'arrivée fixée par l\'hôtel). J\'ai choisi la douche pour avoir la chambre plus tôt donc je ne veux pas me plaindre sur ça ;-). Lit bébé à disposition avec un linge de douche à capuche exprès pour les bébés mais aussi une petite pochette de produits de douche avec une éponge canard. Je n\'ai jamais vu ça dans aucun hôtel. Le petit déjeuner est juste exquis avec un grand choix. Encore une petite attention pour ma fille qui a reçu à son arrivée à la salle du petit déj. un joli petit doudou. L\'hôtel est vraiment bien situé et au pied de celui-ci, il y a restaurants, boutiques et une petite supérette "Carrefour Express". Le métro "Sol" se situe à 4-5 min à pied. L\'hôtel propose les test PCR/Antigénique à notre charge pour le départ. Si j\'ai à revenir à Madrid, il est clair que je reprendrai cet hôtel.

2

Hafsia

11. jun. 2024

·

Overnattede 1 nat

My experience in few words is Too expensive for what you get, very annoying noises early morning from next door construction facing room, what is supposed to be a beautiful view is a construction view. Broken bath tub, expired cheese at breakfast, huge flies on buffet breakfast. I couldn’t wait to leave for another hotel.

My experience in few words is Too expensive for what you get, very annoying noises early morning from next door construction facing room, what is supposed to be a beautiful view is a construction view. Broken bath tub, expired cheese at breakfast, huge flies on buffet breakfast. I couldn’t wait to leave for another hotel.

10

Bob

29. sep. 2025

·

Overnattede 4 nætter

Great breakfast: food and staff

Great breakfast: food and staff

10

Mauricio j

11. mar. 2025

·

Overnattede 1 nat

Todo bien, únicamente el servicio de desayuno muy tardado y no funcionaban las cafeteras.

Todo bien, únicamente el servicio de desayuno muy tardado y no funcionaban las cafeteras.

8

steglio

27. sep. 2025

·

Overnattede 3 nætter

Good location. Great breakfast.

Good location. Great breakfast.

6

Jeannette

23. sep. 2024

·

Overnattede 2 nætter

We stayed two days in the hotel and the air conditioning was not working. We reported and we were ignored. We had to open the windows to refresh the room. The breakfast was expensive and lack of variety of food. (No omelette at the hour I arrived for breakfast 9:30 AM). The bathroom not had where to hang the towel. The staff was friendly. The hotel location was good.

We stayed two days in the hotel and the air conditioning was not working. We reported and we were ignored. We had to open the windows to refresh the room. The breakfast was expensive and lack of variety of food. (No omelette at the hour I arrived for breakfast 9:30 AM). The bathroom not had where to hang the towel. The staff was friendly. The hotel location was good.

10

MICAEL

5. nov. 2025

·

Overnattede 2 nætter

Fantastiskt hotell i bra läge i Madrid! Supertrevlig engagerad personal. Dröm-frukost med fantastisk a la carte och buffé. Rymliga fina rum, skön säng. Rent och fräscht. Återkommer!

Fantastiskt hotell i bra läge i Madrid! Supertrevlig engagerad personal. Dröm-frukost med fantastisk a la carte och buffé. Rymliga fina rum, skön säng. Rent och fräscht. Återkommer!

10

Kevin

18. sep. 2025

·

Overnattede 5 nætter

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.

10

Edward

15. sep. 2023

·

Overnattede 2 nætter

Wonderful value in the heart of Madrid with the best breakfast offering I have ever had in 60 years of traveling to Europe. Friendly and helpful staff. The hotel is located near the Sol subway station, an easy walk even with luggage, so use the Metro that starts from the T4 Terminal. The room was clean and quiet with a great bathroom, and in-room safe.

Wonderful value in the heart of Madrid with the best breakfast offering I have ever had in 60 years of traveling to Europe. Friendly and helpful staff. The hotel is located near the Sol subway station, an easy walk even with luggage, so use the Metro that starts from the T4 Terminal. The room was clean and quiet with a great bathroom, and in-room safe.

10

Ann

15. nov. 2025

·

Overnattede 2 nætter

Yes very good , lots of selections and excellent service

Yes very good , lots of selections and excellent service

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10

Gareth

for 3 uger siden

·

Overnattede 2 nætter

The staff from the minute we arrived were extremely helpful and one of the best hotel experiences I’ve ever had.

The staff from the minute we arrived were extremely helpful and one of the best hotel experiences I’ve ever had.

10

Victor

20. aug. 2026

·

Overnattede 3 nætter

Excellent location and clean hotel. The staff was amazing. Breakfast in the morning was a plus, with a great selection of food.

Excellent location and clean hotel. The staff was amazing. Breakfast in the morning was a plus, with a great selection of food.

8

Amir

17. jun. 2026

·

Overnattede 2 nætter

Preisleistung war ok für 5 sterne , garage kostet 40,- Euro am tag, sehr teuer mit dem Auto anzureisen, für den kleinen hund mussten wir 35,- Euro pro tag zahlen, vieles kostet extra im Hotel ausser Wasser.

Preisleistung war ok für 5 sterne , garage kostet 40,- Euro am tag, sehr teuer mit dem Auto anzureisen, für den kleinen hund mussten wir 35,- Euro pro tag zahlen, vieles kostet extra im Hotel ausser Wasser.

10

Paulina

13. jun. 2026

·

Overnattede 1 nat

Excelente servicio en el hotel. Aparte está súper bien ubicado y el desayuno es increíble. Las habitaciones muy amplias y cómodas !

Excelente servicio en el hotel. Aparte está súper bien ubicado y el desayuno es increíble. Las habitaciones muy amplias y cómodas !

10

Miriam

2. jun. 2026

·

Overnattede 3 nætter

Muy bonito lugar, excelente ubicación que permite hacer todo caminando o con estaciones de metro cercanas, rodeado de lugares para comer, compras etc. Staff super atento, me encantó el check in y out convenientemente en línea. Muy recomendable

Muy bonito lugar, excelente ubicación que permite hacer todo caminando o con estaciones de metro cercanas, rodeado de lugares para comer, compras etc. Staff super atento, me encantó el check in y out convenientemente en línea. Muy recomendable

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