The Alma Hotel

El aire acondicionado dejó de funcionar y nos ofrecieron un ventilador como solución. Pedimos que nos cambiaran de habitación pero nos dijeron que el problema afectaba a todas las habitaciones. Les pedimos que nos enseñaran otra habitación para comprobarlo ya que en la recepción y en la primera planta se estaba fresco. Nos enseñaron la 16 y la temperatura no tenía nada que ver con 21, habitación en la que nos alojábamos. Nos cambiamos y pudimos dormir, a pesar de que el aire no funcionaba . La única pega con la nueva habitación fue que una de las luces no llegaba a apagarse ya que el interruptor no funcionaba. Hubo muchas disculpas por parte del personal pero ningún detalle compensatorio.

The location is good, but that's about all I can praise here. First, this is not a place you want to stay if you travel with significant luggage (given the labyrinthine and narrow hallways) - but that was not the issue for me. Rather, the room environment was not comfortable as the room thermostat had no effect despite being on and claiming to register my setting changes. (And who has decided that a single heavy bed cover is good, rather than multiple layers of bedsheets?) But the main issue was that the noise was awful. It was not the people in the pub below that were the problem, but rather the constant slamming of doors somewhere below on the ground floor - slamming which went on till after 1am. Hotel staff also rather uninterested that you are there. I can not recommend this place, especially at the price charged.

A great place to stay if you need to be in that side of London. Excellent food and great drinks.

Great place !

Best sleep ever! Great food in the restaurant. Fantastic location, terrific ambience, wonderful staff