NH Collection Palermo Palazzo Sitano

Excelente atención Buena habitación. Falla aire acondicionado un día

Personal agradable y atento

Buen servicio, buen hotel. Nuevo

El hotel se encuentra en una vía peatonal turísticamente importante. Está cerca ( walking distance ) de muchos de los sitios de interés y del transporte público. El desayuno es normal. La habitación muy cómoda El personal muy amable En ese sentido el hotel es altamente recomendable. Dos problemas: el wi-fi nunca sirvió y la habitación asignada a oesar de ser muy buena quedaba encima de un bar ruidoso y que funcionaba todas las noches.

Overall a nice stay but I had higher expectations of this pricy hotel. Rooms were moist/humid so our clothes got a rotten smell also the towels after one time use. Room cleaning was not on top. We didn’t even get slippers so we walked on dirty floors bare foot (we had the superior room). Staff at reception were not so nice or friendly but the breakfast staff were great and attentive. The breakfast was the worst, all bunch of nothings. The warm section is critically bad. Half of the things are directly from the freezer. I don’t want to eat frozen potatoes! Rooms are not that quiet. The “balcony” is towards an alley. Location is great. Gym is alright, everything new but you can do simple exercises and cardio mainly.