Tropicana Inn and Suites

The staff was very welcoming, and the parking lot area was well lit at all times, making me feel safe not only for myself, but for my rental vehicle as well. The room I stayed in was very nice. I had a large bed, dresser, TV, desk to work at, couch to relax on, as well as a microwave, a mini fridge, and a nicely sized bathroom with a full counter and shower that has great water pressure. For the price, this was an excellent decision. I would highly recommend.

I've stayed here several times over the last dozen years I'd guess. The hallways and rooms aren't super well lit so it can feel rather dingy or sketchy but I've never had an issue. The only issues this time were: 1. The card key scanner on at least one of the doors at either end of the building (I didn't check the other one) was broken so you could just open the door and walk in, which didn't necessarily make me feel super safe from intruders. 2. While there were two bars of facial soap in the bathrrom there was no body soap and I didn't bring any of my own.

Big quiet room, bed and couch both, good ac. Laundry on site. Smoking and non both available. Convenient stores walking distance.

Where to begin on this review. As soon as we pulled into the parking lot I noticed the picture of the building was a little different,in the picture the built was nice looking and looked like a nice hotel.In actuality on the outside of the hotel was rusted and beat up looking and doesn’t look well maintained.we proceeded to go check in to the hotel as soon as we walked into the hotel it smelled bad of stain cigarettes and to the left was a man sitting on the couch with a labtop on his lap crisscross with flip flops.we went to the front desk to find out that was who was checking us in.we asked for a smoke free room since we don’t smoke.we finally got checked but be for we went to the car to grab our things we wanted to take a look at the room.So we proceed to the elevator and I almost didn’t want to touch the buttons to go up to the 2nd floor to our room because the inside of the elevator was so dirty! We got to the 2nd floor found our room opened the door and the worst smell of stinky dirty feet slapped me in the face!!!! The top sheet to the bed was rinkled and looked as if it had a nut stain on the bed and it also had cigarette burns in it,the fridge in the room was old looking on the outside,something in me wanted to see what the inside of the fridge looked like.The inside of the fridge was dirty and rusted.i was SO disappointed in the room.we left out of the room and straight to the front desk gave the key back and left.we didn’t want to try another room it was that bad!

I stay at cheaper places. This was clean, had a good ice machine, and the TV worked well. Bed wasn't bad either. I'd stay again

This hotel had special rooms for smoking, which yes, I understand. But those special rooms were on the first floor, making the upper floors smell of smoke as well, which is disgusting. We weren’t given towels on our third day, and when asked for towels we were denied. And above all, the locks on our door were BROKEN. The door lock didn’t even fit into the divot in the wall, and the stick and hoop lock was simply ripped off of the door. The only thing separating us from the rest of the hotel was the main key card lock, and even then the hotel staff has other keys. The only good thing about this hotel was the AC, which was simply amazing, however overshadowed by the rest of this awful hotel.

The cart was very hard to push to get our luggage. Trying to take it up I got trapped in the elevator. I had to call my 14 yo child to come down and ask them what was going on because they just turned off the elevator and left me without a word. Luckily they had called 911.

Smells like weed. Deep indentions in the floor and theres a break in door stop and the door looks banged up like someone has attempted a break in

Old but pretty clean. Especially the tubs. The toilet paper holder is behind you and some of the lights didn’t work. The bed sheets Watters clean and blue, my favorite color. The covers had several burn holes. The curtains didn’t close well. The deadbolt lock didn’t work. Loveseat beat up and worn. Microwave and fridge in room. Cheap snacks.

This place has mold in the showers, it smells weird in the whole hotel, there was holes in the blankets, the elevator is sketchy, my key card stopped working twice when I asked for it to be fixed I was met with attitude, never staying here ever again this place really ruined my experience in Dallas and they need to do better or sell the place to different owners

Very dated, but clean and quiet. Some of the rooms don't have hair dryers but overall it's a good value for the money, especially for individuals. I'm not sure it's a great motel for families with children.

The towels were very dirty had red and brown stains in the front and back on every single towel. Big holes and dirty blood stains on the covers water was luke warm, staff acted like they didnt want to help with the towels told me he couldnt access new towels.

Staff is nice but they have roaches would definitely be a last resort hotel the no deposit is bonus but overall it’s a no go

Clean

Generally would give 4 stars Ive spent about a month here over the course of time. I had bed bugs in one of my rooms no compensation bit up decently. Its a great location for me. Im definitely paranoid hopefully trash bags and frezer bags

This property has smoking on the first floor. So, it does not smell clean. A cockroach greeted us as we opened our door. (stomped) A spider was in the toilet. (flushed) The sheets and comforter were stained. So was the shower curtain and towels.

The room was dirty with some type of lint or dirt dust particles had to clean the room my self because the money was paid had a 5yr old and didnt have anywhere else to go at the time .. towels and sheets was dirty as if never washed

This place has mold in the showers, it smells weird in the whole hotel, there was holes in the blankets, the elevator is sketchy, my key card stopped working twice when I asked for it to be fixed I was met with attitude, never staying here ever again this place really ruined my experience in Dallas and they need to do better or sell the place to different owners

Clean. Friendly staff. Easy check in and out.

Dirty fridge, broken A/C vent - no hot water in shower and 3-4 holes on the comforter

Very quiet.

The mattress felt more like a box spring.

It was a fine room for the price. It was well worn but comfy and quiet. I would stay here again.

The T.V wasn't working while I was there.

Big quiet room, bed and couch both, good ac. Laundry on site. Smoking and non both available. Convenient stores walking distance.

Very nice room, wish the bed was slightly more comfortable.

Micro didn’t work or ice box not working

Pretty big rooms... really good service... 100% recommended

It was a nice room with Wifii

Too much noise like water flow and can hear too much noise from next room. No sound proof walls

Nice clean safe place. Staff is amazing

If you're the type to get hung up over stained appliances or chipped paint then spend a few extra dollars and check out a chain hotel but the Tropicana is clean and quiet with an incredibly easy check-in process and especially the gentleman who works the morning shift is incredibly helpful and polite. Overnight shift could use a warm up in customer relations.

The staff is terrible

Friendly staff, clean and quiet rooms. My business trip was cut short and I needed to check out a day early. The Mgr was understanding and allowed a one day refund! 😊

Didnt even let me check in kept sayin all rooms was under maintenance.. when i already had a room there i was just trying to extend my stay another week

The rooms are OK for the price. The staff is the big problem. They treat people like trash. While checking in the guy wouldn't even make eye contact. I locked my key in my room, and and was threatened with an extra charge because the dude had to spend 30 seconds scanning a new key. And you better be sure you are out of the room at 11 sharo. At 11:08 there was a loud knock at the door. I opened the door and saw the angriest old man yelling about checkout at 11. Every encounter with the staff was negative. I don't know why these people work at a place where they have such disdain for their "guests'.

Staff was rude

Clean. Friendly staff. Easy check in and out.

Staff was really nice

The staff is very rude. RUDEST PEOPLE I ever met in my entire life

Great. Quiet.

Last time the bed was not comfortable at all this time the bed is great. No problems its a good location for me.

Conveniently quiet

Big quiet room, bed and couch both, good ac. Laundry on site. Smoking and non both available. Convenient stores walking distance.

Quite area

Very cozy, clean and quiet, close to plenty of things to do

I was pleasantly surprised it was extremely cheap the rooms were clean comfortable little bit hidden away but well worth it

Peaceful

Generally would give 4 stars Ive spent about a month here over the course of time. I had bed bugs in one of my rooms no compensation bit up decently. Its a great location for me. Im definitely paranoid hopefully trash bags and frezer bags

It was acceptable for a night, but should probably have been cheaper and not convenient to transportation..

Don’t have breakfast only coffee

Need coffee in the room.

I was looking for cheap and I got cheap. The bathroom faucet wasn't even connected to the counter. I slept on top of their bed spred with my own quilt and haven't had any ill affects. I threw their pillows on the 65 year old love seat and used my own pillows. The man at the front counter seemed odd, but he was very nice and polite. Like I said, I was looking for cheap and I got cheap. It was safe and quiet, but I will definitely pay an extr $15 a night for a pool and a Breakfast.